NETWORK PRICE LIST: NETWORK TARIFFS 2023-2024

NETWORK PRICE LIST:

NETWORK TARIFFS

2023-2024

Effective 1 July 2023

Version 1.0

Document Amendment History

Version

No.

Publication

Date

Comments

1.0 12 May 2023 Final

Disclaimer

Endeavour Energy may change the information in this document without notice. All changes take effect on

the date made by Endeavour Energy.

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TABLE OF CONTENTS

1. Introduction ................................................................................................................................ 1

2. Network Price List – Network Tariffs ........................................................................................... 1

3. Enquiries .................................................................................................................................... 1

4. Network Pricing Options ............................................................................................................. 3

4.1. Standard Pricing Options ............................................................................................................ 3

4.2. Combination Pricing Options .................................................................................................... 10

4.3. Unmetered Pricing Options ....................................................................................................... 10

4.4. Site Specific Pricing Option ...................................................................................................... 11

4.5. Obsolete Pricing Options (post 1 July 2019 Time of Day Definitions) ........................................ 12

4.6. Obsolete Pricing Options (pre 1 July 2019 Time of Day Definitions) .......................................... 12

4.7. Obsolete Solar Bonus Scheme Pricing Options ........................................................................ 13

4.8. Generated Energy Charges (credit) .......................................................................................... 13

5. Billing Calculations ................................................................................................................... 14

5.1. Network Access Charges ......................................................................................................... 14

5.2. Energy Consumption Charges .................................................................................................. 14

5.3. Demand Charges ..................................................................................................................... 17

5.4. Generated Energy Calculation .................................................................................................. 19

6. Network Pricing Definitions ....................................................................................................... 20

6.1. Time of Day.............................................................................................................................. 20

6.2. Obsolete Time of Day ............................................................................................................... 20

6.3. Public Holidays......................................................................................................................... 20

6.4. GST ......................................................................................................................................... 20

6.5. Distribution Loss Factors .......................................................................................................... 21

6.6. NMI .......................................................................................................................................... 21

6.7. Voltages of Supply ................................................................................................................... 21

6.8. Daylight Saving Time ............................................................................................................... 21

7. Treatment of Import/Export Power Flows .................................................................................. 22

8. Embedded Generators ............................................................................................................. 22

9. Controlled Load Appliances, Terms and Conditions .................................................................. 23

9.1. Controlled Load 1 ..................................................................................................................... 23

9.2. Controlled Load 2 ..................................................................................................................... 24

10. Change of Pricing Option.......................................................................................................... 26

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10.1. Endeavour Energy initiated change of Pricing Option ................................................................ 26

10.2. Retailer initiated change of Pricing Option ................................................................................ 26

10.3. Tariff Requests for Embedded Networks................................................................................... 33

11. Network Price Tables ............................................................................................................... 35

11.1. Table 1 - Standard Pricing Options ........................................................................................... 35

11.2. Table 2 – Combination Options ................................................................................................ 36

11.3. Table 3 – Unmetered Pricing Options ....................................................................................... 37

11.4. Table 4a – Obsolete Pricing Options (post- 1 July 2019 Time of Day Definitions) ..................... 38

11.5. Table 4b – Obsolete Pricing Options (pre-1July 2019 Time of Day Definitions) ......................... 39

11.6. Table 5 – Obsolete NSW Solar Bonus Scheme Tariffs (pre-1 July 2019 Time of Day Definitions)

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GENERAL INFORMATION

1. Introduction

In this document “we”, “us”, “our” and “ours” refers to Endeavour Energy; “you”, “your” and “yours” refers to

you, the customer.

Words in italics are explained in your customer connection contract. This contract is available for download

from our website at:

www.endeavourenergy.com.au

Alternatively, you can obtain a copy by calling our Contact Centre on 133 718.

2. Network Price List – Network Tariffs

Endeavour Energy has compiled this Network Price List to provide you with details of:

 a description of charges payable under your customer connection contract for services provided or

arranged by us;

 the pricing options and conditions applicable to various categories of customers;

 the basis on which we calculate charges for services provided under your customer connection

contract;

 the tariffs and charges, including any off-peak and standby tariffs, payable by customers;

 the availability of any off-peak or standby tariffs and the extent to which customers can take advantage

of them; and

 our minimum charge in a standard billing period.

3. Enquiries

If you have any questions in relation to this Network Price List please contact:

network.pricing@endeavourenergy.com.au

Network Pricing

Endeavour Energy

PO Box 811

Seven Hills NSW 1730

or contact our Contact Centre on 133 718.

For specific enquires related to the application of charges in this Network Price List, please refer to the

Retail Operations Contact List (ROCL) or:

Tariff Transfer Requests (basic meters):

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MassMarketTariffChanges@endeavourenergy.com.au

Tariff Transfer Requests (interval meters):

CommercialTariff.Transfers@endeavourenergy.com.au

Annual Pricing Resets and Regulatory Determination:

network.pricing@endeavourenergy.com.au

NMI classification requests (change of size based on consumption):

inspection@endeavourenergy.com.au

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4. Network Pricing Options

The different categories of Network Pricing Options available are:

 Standard;

 Combination;

 Unmetered;

 Site Specific;

 Obsolete (post 1 July 2019 Time of Day Definitions);

 Obsolete (pre 1 July 2019 Time of Day Definitions); and

 Obsolete NSW Solar Bonus Scheme Tariffs.

Endeavour Energy will assign a Network Pricing Option when supply commences under the customer

connection contract.

The assigned Pricing Option will depend on the annual energy consumption measured at the connection

point, the supply voltage at the connection point, the method of connection to Endeavour Energy’s

distribution system and the type of meter(s) installed.

4.1. Standard Pricing Options

The available Standard Pricing Options are:

 Residential;

 Controlled Load;

 General Supply; and

 Large Demand.

Standard Network Pricing Options (as set out in Table 1 of the Network Price Tables) are applicable to

connection points located in the Endeavour Energy distribution system, unless one of the Non-standard

Pricing Options described in sections 4.2, 4.3, 4.4, 4.5, 4.6 or 4.7 apply.

4.1.1. Residential

A Residential Pricing Option applies to customer connection services supplied to the connection point

where:

 Total electricity consumption, per financial year, is less than 160MWh; and

 Electricity is supplied at a voltage level defined as Low Voltage (LV) - nominally 230/400 V.

In addition, is predominantly used for one or more of the following purposes:

 Private dwellings;

 Boarding and lodging houses, being any house in which three or more persons, exclusive of the family

of the proprietor thereof, are lodged for hire or reward from week to week or for more than a week;

 Retirement villages;

 Residential sections of nursing homes and hospitals;

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 Residential sections of educational institutions;

 Approved baby health centres, day nurseries and kindergartens;

 Children's homes;

 Churches, mosques, temples etc., being buildings or properties which are used principally for public

worship or partly for public worship and partly for educational purpose; and

 Approved caravan sites.

Residential Flat Tariff – N70

The Residential Flat tariff consists of the following pricing components:

 Network Access Charge ($/day); and

 A flat energy consumption charge (c/kWh).

Residential Seasonal TOU Tariff – N71

The Residential Seasonal TOU (Residential STOU) tariff consists of the following pricing components:

 Network Access Charge ($/day); and

 High-season Peak, Low-season Peak and Off Peak energy consumption charges (c/kWh).

High-season Peak, Low-season Peak and Off Peak energy consumption are calculated using the time of

day definitions outlined in section 6.1.

Residential Demand Tariff – N72

The Residential Demand tariff consists of the following pricing components:

 Network Access Charge ($/day);

 A flat energy consumption charge (c/kWh); and

 High-season and Low-season demand charges (¢/kW/day)

High-season and Low-season demand are calculated using the time of day definitions outlined in section

6.1. Demand charges apply to Peak periods only.

Residential Transitional Demand Tariff – N73

The Residential Transitional Demand tariff consists of the following pricing components:

 Network Access Charge ($/day);

 A flat energy consumption charge (c/kWh); and

 High-season and Low-season demand charges (¢/kW/day)

High-season and Low-season demand are calculated using the time of day definitions outlined in section

6.1. Demand charges apply to Peak periods only.

Tariff N73 is the default tariff for residential customers.

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4.1.2. Controlled Load

Controlled Load Tariffs – N50 and N54

A Controlled Load tariff applies to customer connection services supplied to the connection point where:

 Total electricity consumption, per financial year, is less than 160MWh;

 Electricity is supplied at a voltage level defined as Low Voltage (LV) - nominally 230/400 V; and

 A Residential or General Supply tariff also applies.

A Controlled Load tariff applies where electricity load is separately metered and controlled at a connection point:

a) Controlled Load 1 (N50) applies where supply to approved specified appliances is controlled such that

supply may not be available between 7:00am and 10:00pm, during both Eastern Standard Time (EST) and

Daylight Saving Time (DST).; and

b) Controlled Load 2 (N54) applies where supply to approved specified appliances is controlled such that

electricity is available for restricted periods not exceeding a total of 17 hours in any period of 24 hours.

Switching times will be managed by Endeavour Energy to minimise network investment and meet customer

needs for the load being controlled.

When a customer with Controlled Load chooses another Pricing Option, the Controlled Load meter and

Controlled Load relay may be removed.

Customers with a Controlled Load appliance are entitled to a Controlled Load network price only if all of the

following conditions are met:

a) Controlled Load consumption is separately metered using the same type of meter as the uncontrolled

portion of a customer’s load;

b) Controlled Load consumption and uncontrolled load consumption is always synchronously read, i.e. on the

same day; and

c) The Controlled Load is managed by Endeavour Energy.

d) Endeavour Energy’s equipment or a Metering Provider’s equipment that has the approval of the Head of

Asset Planning and Performance controls the supply of electricity to the appliance. If a Meter Provider’s

equipment is used and the Meter Provider’s approval has ended or is revoked, then the Controlled Load

Tariff will no longer be allowed for premises with the Meter Provider’s equipment still installed.

Additional Notes:

 If the customer wishes to take supply on a Controlled Load Tariff for an existing or new premise the

Retailer must arrange for the controlled load service by engaging a Metering Provider who has a Load

Control Agreement with Endeavour Energy to use their meter as a controlled load device. The

Metering Provider must install their meter to provide controlled load services in accordance with this

agreement.

 To continue the Controlled Load Tariff where an existing type 4 metering installation with an

Endeavour Energy controlled load device has failed, the Retailer must engage a Metering Provider

who has a Load Control Agreement with Endeavour Energy to use their meter as a controlled load

device. The Metering Provider must install or reconfigure their meter to provide controlled load services

in accordance with this agreement. The Retailer must arrange for the failed controlled load device to

be replaced within 15 business days of being notified of the controlled load device failure.

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 Existing type 5 and 6 metering installations can continue to be controlled by an Endeavour Energy

controlled load device. However, to continue supply on the Controlled Load Tariff, Endeavour Energy’s

control load device must be removed when the Retailer arranges for a type 4 meter to be installed. The

Retailer must engage a Metering Provider who has a Load Control Agreement with Endeavour Energy

to use their meter as a controlled load device. The Metering Provider must install or reconfigure their

meter to provide controlled load services in accordance with this agreement.

 For the latest listing of approved Metering Providers please contact Endeavour Energy’s Metering

Coordinator as per the Retail Operations Contacts List.

A Controlled Load tariff is applicable to approved appliances only. Approved appliances must be permanently

wired without a plug and socket. Switches that enable the transfer of approved appliances or equipment to non-

Controlled Load circuits are not permitted.

Endeavour Energy reserves the right to assign the customer connection services to a non-controlled load tariff if

the conditions for the Controlled Load Tariff are not met.

Controlled Load tariffs consist of the following pricing components:

 Network Access Charge ($/day); and

 Flat energy consumption charge (c/kWh).

4.1.3. General Supply

A General Supply Pricing Option applies to customer connection services supplied to the connection point

where:

 Total electricity consumption, per financial year, is less than 160MWh;

 Electricity is supplied at a voltage level defined as Low Voltage (LV) - nominally 230/400 V; and

 Electricity is used for any purpose other than Residential, at a connection point with a meter delivering

accumulated metering data or interval metering data.

General Supply Block Tariff – N90

The General Supply Block tariff consists of the following pricing components:

 Network Access Charge ($/day);

 a first block energy consumption charge, expressed on a ¢/kWh basis, to be applied to electricity

consumption (kWh) up to and including 30,000 kWh per quarter; and

 a second block energy consumption charge, expressed on a ¢/kWh basis, to be applied to all electricity

consumption (kWh) in excess of Block 1.

General Supply Seasonal TOU Tariff – N91

The General Supply Seasonal TOU (GS STOU) tariff consists of the following pricing components:

 Network Access Charge ($/day); and

 High-season Peak, Low-season Peak and Off Peak energy consumption charges (c/kWh).

High-season Peak, Low-season Peak and Off Peak energy consumption are calculated using the time of day

definitions outlined in section 6.1.

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General Supply Demand Tariff – N92

The General Supply Demand (GS Demand) tariff consists of the following pricing components:

 Network Access Charge ($/day);

 A flat energy consumption charge (c/kWh); and

 High-season and Low-season demand charges (¢/kW/day)

High-season and Low-season demand are calculated using the time of day definitions outlined in section 6.1.

Demand charges apply to Peak periods only.

General Supply Transitional Demand Tariff – N93

The General Supply Transitional Demand (GS Transitional Demand) tariff consists of the following pricing

components:

 Network Access Charge ($/day);

 A flat energy consumption charge (c/kWh); and

 High-season and Low-season demand charges (¢/kW/day)

High-season and Low-season demand are calculated using the time of day definitions outlined in section 6.1.

Demand charges apply to Peak periods only.

Tariff N93 is the default tariff for low voltage non-residential customers.

Tariff N93 will be applied when an established energy consumption history is not available to allow the customer

to be classified as consuming > 160MWh per annum, therefore requiring a Large Demand pricing option.

Consequently, Tariff N93 is the default tariff for all new (i.e. greenfield) sites and/or NMIs relating to low voltage

non-residential customers, regardless of future consumption and will be applied until a change in Pricing Option

is completed in accordance with section 10 (as initiated by Endeavour Energy or the Retailer).

If, however for new (i.e. greenfield) sites, Endeavour Energy receives an application from the retailer at least 30

days before the NMI is energised, then consideration will be given to placing the NMI directly onto the

requested tariff providing the following conditions are met:

 Appropriate metrology are in place for demand tariffs using kVA based demand charges; and

 The expected energy consumption falls within the consumption band required by the requested tariff.

If provisional approval is granted, the application can only be finalised when Endeavour Energy receive the first

metering data after energisation confirming that the required metrology is in place.

It is the responsibility of the customer to arrange for the installation of a suitable interval meter.

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4.1.4. Large Demand

Low Voltage Seasonal Time of Use Demand Tariff – N19

The Low Voltage Seasonal Time of Use Demand (LV STOU Demand) tariff applies to customer connection

services supplied to the connection point where:

 Total electricity consumption, per financial year, is greater than 160MWh;

 Electricity is supplied at a voltage level defined as Low Voltage (LV) - nominally 230/400 V; and

 The meter delivers both interval metering data and demand data.

Tariff N19 consists of the following pricing components:

 Network Access Charge ($/day);

 High-season Peak, Low-season Peak and Off Peak energy consumption charges (c/kWh); and

 High-season and Low-season demand charges (¢/kVA/day).

Energy consumption and demand charges are calculated using the time of day definitions outlined in section

6.1. Demand charges apply to Peak periods only.

It should be noted that the General Supply Transitional Demand Tariff (N93) is the default tariff for all new (i.e.

greenfield) sites and/or NMIs relating to low voltage non-residential customers, regardless of expected future

consumption and will be applied until such time as a change in Pricing Option is affected in accordance with

section 10 (as initiated by Endeavour Energy or the Retailer). Consequently, the LV STOU Demand Tariff (N19)

will not be applied as the default tariff for new (i.e. greenfield) sites and/or NMIs relating to low voltage non-

residential customers.

If, however for new (i.e. greenfield) sites, Endeavour Energy receives an application from the retailer at

least 30 days before the NMI is energised, then consideration will be given to placing the NMI directly onto

the requested tariff providing the following conditions are met:

 Appropriate metrology are in place for demand tariffs using kVA based demand charges; and

 The expected energy consumption falls within the consumption band required by the requested tariff.

If provisional approval is granted, the application can only be finalised when Endeavour Energy receive the

first metering data after energisation confirming that the required metrology is in place.

It is the responsibility of the customer to arrange for the installation of a suitable interval meter.

Low Voltage Seasonal Time of Use Transitional Tariff – N89

The Low Voltage Seasonal Time of Use Transitional (LV STOU Transitional) tariff applies to customer

connection services supplied to the connection point where:

 Total electricity consumption, per financial year, greater than 160MWh but less than 40GWh or 10MVA

maximum demand;

 Electricity is supplied at a voltage level defined as Low Voltage (LV) - nominally 230/400 V; and

 The meter delivers interval metering data.

Tariff N89 applies to those customers who satisfy the LV STOU Demand (N19) criteria, but cannot be

transferred to this tariff due to:

 a lack of metering capable of supporting the demand based tariff; or

 the expected financial impact of a direct transition to N19 is deemed excessive.

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It is the intention of Endeavour Energy that these customers will transition off N89 and onto N19.

Tariff N89 is not available by customer request.

Tariff N89 consists of the following pricing components:

 Network Access Charge ($/day); and

 High-season Peak, Low-season Peak and Off Peak energy consumption charges (c/kWh).

High-season Peak, Low-season Peak and Off Peak energy consumption is calculated under the time of day

definitions outlined in section 6.1.

High Voltage Seasonal Time of Use Demand Tariff – N29

The High Voltage Seasonal Time of Use Demand (HV STOU Demand) tariff applies to customer connection

services supplied to the connection point where:

 Electricity is supplied at a voltage level defined as High Voltage (HV) - nominally 12.7 kV SWER, 11 or

22 kV; and

 The meter delivers both interval metering data and demand data.

Tariff N29 consists of the following pricing components:

 Network Access Charge ($/day);

 High-season Peak, Low-season Peak and Off Peak energy consumption charges (c/kWh); and

 High-season and Low-season demand charges (¢/kVA/day).

Energy consumption and demand charges are calculated using the time of day definitions outlined in section

6.1. Demand charges apply to Peak periods only.

Sub-transmission Seasonal Time of Use Demand Tariff – N39

The Sub-transmission Seasonal Time of Use Demand (ST STOU Demand) tariff applies to customer

connection services supplied to the connection point where:

 Electricity is supplied at a voltage level defined as Sub-transmission (ST) - 33, 66 or 132 kV; and

 The meter delivers both interval metering data and demand data.

Tariff N39 consists of the following pricing components:

 Network Access Charge ($/day);

 High-season Peak, Low-season Peak and Off Peak energy consumption charges (c/kWh); and

 High-season and Low-season demand charges (¢/kVA/day).

Energy consumption and demand charges are calculated using the time of day definitions outlined in section

6.1. Demand charges apply to Peak periods only.

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4.2. Combination Pricing Options

Combination Pricing Options (as set out in Table 2 of the Network Price Tables) are combinations of standard

Pricing Options, which are applicable to connection points where an Endeavour Energy owned combination

meter is installed

. A combination meter is one which can meter both a controlled load and normal Residential

(or General Supply) consumption as two distinct energy flows.

Combination Pricing Options are formulated on the basis of the equivalent Standard Pricing Options, which

would ordinarily be applicable to each component of the Combination Pricing Option.

For example, NC01 (Residential/Controlled Load 1) Pricing Option consists of Residential and Controlled Load

1 charges.

4.3. Unmetered Pricing Options

Unmetered Supply Pricing Options (as set out in Table 3 of the Network Price Tables) are applicable to

connection points that are not metered.

Other Unmetered Supplies – N99

The Unmetered Supply tariff applies to unmetered supplies not eligible for supply under unmetered tariff ENSL

or ENTL.

This tariff consists of an anytime energy consumption charge (c/kWh) only.

Streetlighting – ENSL

The unmetered Streetlighting supply tariff applies to streetlighting connection points that are not metered.

This tariff consists of an anytime energy consumption charge (c/kWh) only.

Traffic Control Signal Lights – ENTL

The unmetered Traffic Control Signal Light supply tariff applies to traffic control signal light connection points

that are not metered.

This tariff consists of an anytime energy consumption charge (c/kWh) only.

Nightwatch – ENNW

The unmetered Nightwatch supply tariff applies to night watch connection points that are not metered.

This tariff consists of an anytime energy consumption charge (c/kWh) only.

Energy consumption for ENSL, ENTL and ENNW sites are calculated using the appropriate algorithm in the

applicable Metrology Procedure.

Where the combination meter is not owned by Endeavour Energy, the combination pricing option will not apply.

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4.4. Site Specific Pricing Option

Site Specific (individually calculated) High Voltage or Sub-transmission Demand Time of Use (TOU) tariffs apply

to customer connection services supplied to the connection point where:

 Electricity consumption has been equal to or greater than 100GWh in total for the 36 months preceding

the application; or

 Electricity consumption has been equal to or greater than 40GWh per annum in each of the two

financial years preceding the application; or

 Monthly peak demand has been equal to or greater than 10MVA for 24 of the 36 months preceding the

application.

Endeavour Energy may assign, or maintain, a Site Specific High Voltage or Sub-transmission Demand TOU

tariff to any connection point in circumstances such as, but not limited to:

 The need to recover investment associated with stranded or dedicated assets, or other costs incurred

by Endeavour Energy at that connection point, which may otherwise not be recovered under the

Standard Demand TOU tariffs; and

 Endeavour Energy agreeing to assign a Site Specific Demand TOU tariff following an application from

the retailer.

Inter-distributor transfer network use of system tariffs are calculated on a Site Specific basis and are specifically

applied to electricity transferred through the Endeavour Energy network on behalf of Ausgrid and Essential

Energy.

Applications requesting a new Site Specific Pricing Option, or a change to an existing Site Specific tariff, must

be submitted by 30 September. Pricing for approved applications will take effect on 1 July the following year.

Endeavour Energy reserves the right to reassign a Standard Pricing Option to a connection point, effective from

the beginning of the next billing cycle, if it is discovered that the connection point no longer satisfies any of the

aforementioned criteria.

Site Specific Time of Use Demand tariffs consist of the following pricing components:

 Network Access Charge ($/day);

 High-season Peak, Low-season Peak and Off-peak energy consumption charges (c/kWh); and

 High-season Peak and Low-season Peak demand charges (¢ /kVA or kW /day).

Energy consumption and demand charges are calculated using the time of day definitions outlined in section

6.1. Demand charges apply to Peak periods only.

For some Site Specific pricing option customers, Endeavour Energy recovers the customers annual AER

approved Network Access Charge (NAC) amount over multiple NMI’s through a NAC ($/day) rate applied to

each NMI. If the number of NMI’s changes, then the NAC ($/day) rate will be recalculated for the new number of

NMI’s to ensure the full recovery of the customers AER approved NAC amount.

For other Site Specific pricing option customers, Endeavour Energy recovers the customers annual AER

approved Network Access Charge (NAC) amount through a NAC ($/day) rate applied to just one NMI. If this

NMI is not available for NAC billing, then the NAC ($/day) rate will be recalculated and applied to another

NMI(s) for that customer to ensure the full recovery of the customers AER approved NAC amount.

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4.5. Obsolete Pricing Options (post 1 July 2019 Time of Day Definitions)

Endeavour Energy has developed Pricing Options for non-market micro-generation installations added to

connection points within Endeavour Energy’s distribution system (as set out in Table 4a of the Network Price

Tables).

Obsolete (post 1 July Time of Day Definitions) Pricing Options were formulated on the basis of the equivalent

Standard Pricing Options and included a Generated Energy (credit) pricing component. These pricing options

are closed to new entrants.

The energy consumption and demand charges for these Pricing Options are calculated using the time of day

definitions outlined in section 6.1.

4.6. Obsolete Pricing Options (pre 1 July 2019 Time of Day Definitions)

Endeavour Energy has developed Pricing Options for non-market micro-generation installations added to

connection points within Endeavour Energy’s distribution system (as set out in Table 4b of the Network Price

Tables).

Obsolete (pre 1 July 2019 Time of Day Definitions) Pricing Options were formulated on the basis of the obsolete

tariffs outlined below (N706, N705, N84 and N845) and included a Generated Energy (credit) pricing

component. These pricing options are closed to new entrants.

The energy consumption and demand charges for these Pricing Options are calculated under the time of day

definitions outlined in section 6.2.

Residential Time of Use Tariff (Interval data) - N705

The Residential Time of Use (Res TOU (Interval data)) tariff consists of the following pricing components:

 Network Access Charge ($/day); and

 Peak, Shoulder and Off Peak energy consumption charges (c/kWh).

Peak, Shoulder and Off Peak energy consumption are calculated using the obsolete time of day definitions

outlined in section 6.2.

Residential Time of Use Tariff (Basic data) – N706

The Residential Time of Use (Res TOU (Basic data)) tariff consists of the following pricing components:

 Network Access Charge ($/day); and

 Peak, Shoulder and Off Peak energy consumption charges (c/kWh).

Peak, Shoulder and Off Peak energy consumption are calculated using the obsolete time of day definitions

outlined in section 6.2

General Supply Time of Use (Interval data) – N845

The General Supply Time of Use (GS TOU (Interval data)) tariff consists of the following pricing components:

 Network Access Charge ($/day); and

 Peak, Shoulder and Off Peak energy consumption charges (c/kWh).

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Peak, Shoulder and Off Peak energy consumption are calculated using the obsolete time of day definitions

outlined in section 6.2

General Supply Time of Use (Basic data) – N84

The General Supply Time of Use (GS TOU (Basic data)) tariff consists of the following pricing components:

 Network Access Charge ($/day); and

 Peak, Shoulder and Off Peak energy consumption charges (c/kWh).

Peak, Shoulder and Off Peak energy consumption are calculated using the obsolete time of day definitions

outlined in section 6.2

4.7. Obsolete Solar Bonus Scheme Pricing Options

The NSW Government’s Solar Bonus Scheme (SBS) credited participating customers with a feed in tariff for all

the electricity that their eligible solar photovoltaic (PV) system or wind turbine systems generated and provided

to the network.

SBS Pricing Options (as set out in Table 5 of the Network Price Tables) were formulated on the basis of the

equivalent Standard Pricing Options and included a Generated Energy (credit) pricing component.

The SBS finished on 31 December 2016 and from 1 January 2017 all Generated Energy Rates were set to

zero. All SBS Pricing Options are closed to new entrants.

The energy consumption and demand charges for these Pricing Options are calculated under the time of day

definitions outlined in section 6.2.

4.8. Generated Energy Charges (credit)

The Generated Energy Charge (credit) consists of a single Generated Energy rate expressed on a ¢/kWh basis,

to be applied to the applicable generated energy (kWh) billing quantity.

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5. Billing Calculations

5.1. Network Access Charges

A Network Access Charge (NAC) is applicable to all customers (with the exception of Unmetered Pricing Option

customers) and is payable for each day of the term of your customer connection contract with Endeavour

Energy. The amount that your retailer must pay Endeavour Energy, is calculated by multiplying the appropriate

GST-inclusive "per day" NAC by the relevant number of days.

The NAC is applied as a fixed daily charge for each connection point connected to the Endeavour Energy

distribution system, i.e. per National Metering Identifier (NMI). More than one NAC may apply per NMI if there is

more than one Pricing Option applicable to that NMI.

Where Endeavour Energy is allowed by the AER to vary certain charges and rates, those variations may

become effective part way through a billing cycle. The NAC amount which each customer must pay under the

old rates, and under the new rates, is calculated on a pro-rata basis.

The pro-rated NAC, in respect of the applicable NAC rate for each part of the billing cycle (after the increase

becomes effective) is calculated as follows:

= n x t

Where:

= pro-rated NAC

n = NAC ($/day)

t = number of days with the relevant NAC to be invoiced

For example, assume the customer has a quarterly billing cycle, and the NAC price increase is effective on the

31st day of a 92 day billing cycle. Assuming the relevant Pricing Option’s NAC is 0.30 $/day before and 0.35

$/day after the increase:

For the first 30 days, the customer would be charged as follows:

0.30 $/day x 30 = $9.00

For the last 62 days, the customer would be charged as follows:

0.35 $/day x 62 = $21.70

5.2. Energy Consumption Charges

An energy consumption charge is applicable to all customers where energy consumption occurs.

The amount that your retailer must pay Endeavour Energy, is calculated by multiplying the appropriate GST-

inclusive "per kWh" price by the amount of electricity consumed (based on Endeavour Energy’s measurement

or, in certain limited circumstances, Endeavour Energy’s estimate, of your consumption) at each separately

metered connection point.

Where Endeavour Energy is allowed by the AER to vary certain charges and rates, those variations may

become effective part way through a billing cycle. The amount which each customer must pay for consumption

under the old rates and for consumption under new rates is calculated on a pro-rata basis.

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5.2.1. Flat Energy and TOU Energy Consumption Charges

The pro-rated energy consumption charge, in respect of the applicable energy rate for each part of the billing

cycle (after the increase becomes effective) is calculated as follows:

= E

x e x (t/T)

Where:

= pro-rated energy consumption charge

= total consumption (kWh) recorded for the billing cycle

e = energy rate (¢/kWh)

t = number of days with the relevant Energy Rate to be invoiced

T = number of days in the billing cycle

For example, assume the customer has a quarterly billing cycle, and an increase in the energy rate is effective

on the 31st day of a 92 day billing cycle. The customer’s energy consumption for the entire billing cycle was 920

kWh. Assuming the relevant energy rate is 10.00 ¢/kWh before and 9.00 ¢/kWh after the price change:

For the first 30 days, the customer would be charged as follows:

920 kWh x 10.00 ¢/kWh x (30/92) = $30.00

For the last 62 days, the customer would be charged as follows:

920 kWh x 9.00 ¢/kWh x (62/92) = $55.80

5.2.2. BT Energy Consumption Charges

To determine the quantity of electricity consumption (kWh) to be applied against each of the first block rate and

the second block rate, the Average Daily Consumption is compared against the Daily Threshold(s).

The portion of the Average Daily Consumption less than or equal to the Daily Threshold Level for the First Block

is billed the First Block Rate, with the remainder of the Average Daily Consumption to be billed the Second

Block Rate.

The Average Daily Consumption is calculated as follows:

/ T

Where:

= Average Daily Consumption (kWh)

= total consumption (kWh) recorded for the billing cycle

T = number of days in the billing cycle

If during the billing cycle there is a change in pricing or with the threshold level(s) due either to a change in

threshold levels or the number of days in the financial year, then a Daily Threshold Level for each part of the

billing cycle is required. The Daily Threshold Level is calculated as follows:

1 =

x 4 / D

Where:

= Daily Threshold Level for the First Block (kWh)

= Quarterly Threshold Level for the First Block (kWh)

D = number of days in the pricing year

The pro-rated energy consumption charge, in respect of the applicable energy rate(s) for each part of the billing

cycle (after the increase becomes effective) is calculated as follows:

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If the Average Daily Consumption is less than or equal to the Daily Threshold Level for the First Block:

= E

x P

x t

If the Average Daily Consumption is greater than the Daily Threshold Level for the First Block:

= (L

x P

x t) + ((E

– L

) x P

x t)

Where:

= pro-rated BT energy consumption charge

= Average Daily Consumption (kWh)

= Daily Threshold Level for the First Block (kWh)

= energy rate for the First Block (¢/kWh)

= energy rate for the Second Block (¢/kWh)

t = number of days with the relevant energy rate to be invoiced

For example, assume a General Supply BT customer has a quarterly billing cycle, and a change in energy

rate(s) is effective on the 31st day of a 90 day billing cycle and the energy consumption for the billing cycle was

36,000 kWh. Also assume that the pricing year containing the new prices is a leap year with 366 days, rather

than the standard year of 365 days.

Assume the energy rate is 10.0 ¢/kWh for Block 1 and 12.0 ¢/kWh for Block 2 before the price change and 9.0

¢/kWh for Block 1, and 7.0 ¢/kWh for Block 2 after the price change.

Table 1: BT Energy Consumption Charges

Pricing Period

Quarterly

Threshold

(kWh)

Days in

Pricing Year

Days

Consumption

(kWh)

Block 1

(c/kWh)

Block 2

(c/kWh)

(1) Old 30,000 365 30 12,000 10.0 12.0

(2) New 30,000 366 60 24,000 9.0 7.0

Billing Cycle 90 36,000

Average Daily Consumption = 36,000 / 90

= 400 kWh / day

Daily Threshold Level

Pricing Period (1) Threshold = 30,000 * 4 / 365

= 328.7671 kWh / day

Pricing Period (2) Threshold = 30,000 * 4 / 366

= 327.8689 kWh / day

For both pricing periods, the Average Daily Consumption is greater than the Daily Threshold Levels

calculated above, so the BT Energy Consumption Charge is calculated as follows:

Pricing Period (1) = Block 1 charge + Block 2 charge

= 328.7671 kWh x 10.0 ¢/kWh x 30

+ (400.0 – 328.7671) kWh x 12.00 ¢/kWh x 30

= $1,242.74

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Pricing Period (2) = Block 1 charge + Block 2 charge

= 327.8689 kWh x 9.0 ¢/kWh x 60

+ (400.0 – 327.8689) kWh x 7.00 ¢/kWh x 60

= $2,073.44

Energy Charge = $1,242.74 + $2,073.44

= $3,3316.18

5.3. Demand Charges

Demand charges are applicable to customers on a tariff with a demand-based charging parameter (kW or kVA)

and are charged on a calendar month basis.

The amount that the retailer must pay Endeavour Energy is calculated by multiplying the appropriate GST-

inclusive “per kW” or “per kVA” ¢/day price by the number of days in the relevant period and the amount of

electricity consumed (based on Endeavour Energy’s measurement or, in certain limited circumstances,

Endeavour Energy’s estimate, of your demand) at each separately metered connection point.

A monthly demand charge is payable, based on the highest demand (kW or kVA), which occurred within any

half hour interval of that month consumed in a time period defined as ‘High season Peak’ or ‘Low season Peak’.

The monthly demand charge is calculated as follows:

= D

x d x T

Where:

= demand charge for the month

= chargeable demand (kW or kVA) recorded for the month in respect of the

connection point.

d = demand rate (¢/kW/day or ¢/kVA/day) according to the tariff and season.

T = number of days in the calendar month

5.3.1. Part-Month Demand Charging

Scenarios exist where the number of billing days for an individual demand charge does not match to the

number of days in the month. These situations arise where mid-month activities occur and include but not

limited to, a change of network tariff or pricing, change of retailer, disconnection, reconnection etc. Where these

events occur a separate demand charge is raised for each of the different charging periods within the month.

The demand charge for each separate period within the month is calculated as follows:

= D

x d x t

Where:

= demand charge for the relevant period of the month

= chargeable demand (kW or kVA) recorded for the applicable period within the month

in respect of the connection point

d = demand rate (¢/kW/day or ¢/kVA/day) according to the tariff and season.

t = number of days in the applicable period to be charged

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For example, assume a customer transfers from retailer 1 (R1) to retailer 2 (R2) effective from the 8th day of

January. The chargeable demand for the period 1 January to 7 January is 40 kW and for the period 8 January

to 31 January is 45 kW, and the applicable Pricing Option’s demand rate is 10.00 ¢/kW/day.

R1 would be calculated as follows:

40 kW x 10.00 ¢/kW x 7 = $28.00

R2 would be calculated as follows:

45 kW x 10.00 ¢/kW x 24 = $108.00

5.3.2. Demand Metering

Demand is treated as a component of the Data Stream of Interval Metering Data, in accordance with Section 7

of AEMO’s MSATS Procedures National Metering Identifier. For the purpose of this Price List, the following

definitions are considered equivalent:

Table 2: Demand Metering Definitions

AEMO Endeavour Energy

Energy Flow Definition

NMI Master

Channel

Suffix

Quadrants

covered

Energy (or Power) Flow

Definition

Corresponding Load or

Phase Angle φ in

degrees

Import kWh B 2, 3 Effective, generated 180˚

Export kWh E 1, 4 Effective, consumed 0˚

Import kVARh K 3, 4 Reactive, generated Leading (Capacitive)

Export kVARh Q 1, 2 Reactive, consumed Lagging (Inductive)

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The demand charge for a month is based on the demand (kW or kVA) calculated for every metering interval

during that month.

Let NEEEXXXXXX be a NMI with i feeders.

Let E1, …, Ei be the kWh channels for each feeder.

Let K1, …, Ki be the leading kVARh channels for each feeder.

Let Q1, …, Qi be the lagging kVARh channels for each feeder.

The kVA demand for each interval is calculated as follows:

åå

+´=

))-(()( nnn KQEmkVA

Where m is the number of metering intervals in an hour.

The kW demand for each interval is calculated as follows:

 =  ×

∑



Where m is the number of metering intervals in an hour.

Endeavour Energy bills on a 30-minute demand interval. If data is received as 5-minute or 15-minute intervals,

the data will be aggregated to 30-minute. When billing on the basis of a 30-minute demand interval, the value of

m in the equations above is 2.

5.4. Generated Energy Calculation

Where the Generated Energy rates change, the variation may become effective part way through a billing cycle.

The amount of the generated energy charge (credit) under the old rates and the new rates is calculated on a

pro-rata basis.

The pro-rated amount, in respect of the applicable Generated Energy rate for each part of the billing cycle (after

the change becomes effective) is calculated as follows:

= E

x e x (t/T)

Where:

= pro-rated Generated Energy charge (credit)

= generated energy billing quantity (measured in kWh)

e =generated energy credit (¢/kWh)

t = number of days with the relevant generated energy rate to be invoiced

T = number of days in the billing cycle

For example, assume the customer has a quarterly billing cycle, and the change in the generated energy rate is

effective on the 31st of a 92 day billing cycle. The customer’s generated energy for billing purposes for the

entire billing cycle was 460 kWh. Assuming the relevant generated energy rate is 12.30 ¢/kWh before and 0.00

¢/kWh after the change:

For the first 30 days, the generated energy credit is calculated as follows:

460 kWh x 12.30 ¢/kWh x (30/92) = $18.45

For the last 62 days, the generated energy credit is calculated as follows:

460 kWh x 0.00 ¢/kWh x (62/92) = $0.00

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6. Network Pricing Definitions

6.1. Time of Day

‘Peak’ and ‘Off Peak’ periods are based on the following time periods and apply during both Eastern Standard

Time (EST) and Daylight Saving Time (DST):

Business Days

Peak: 16:00 – 20:00

Off Peak: All other times.

Non-business Days

Off Peak: All times.

Demand charges apply to ‘Peak’ periods only.

The following seasons apply to ‘Peak’ energy and demand charges:

High-season: November to March

Low-season: April to October

6.2. Obsolete Time of Day

For Obsolete Pricing Options (pre 1 July 2019 Time of Day Definitions) and Obsolete Solar Bonus Scheme

Pricing Options, ‘Peak’, ‘Shoulder’ and ‘Off Peak’ periods are based on the following time periods and apply

during both Eastern Standard Time (EST) and Daylight Saving Time (DST):

Business Days

Peak: 13:00 – 20:00

Shoulder: 07:00 – 13:00 & 20:00 – 22:00

Off Peak: All other times.

Non-business Days

Off Peak: All times.

6.3. Public Holidays

The following public holidays are deemed to be non-business days: New Year’s Day, Australia Day, Good

Friday, Easter Monday, Anzac Day, Queen’s Birthday, Labour Day, Christmas Day, Boxing Day, and other

gazetted public holidays in NSW.

All other non-gazetted holidays, such as bank holidays and other local holidays, are deemed to be business

days.

Endeavour Energy reserves the right to declare (or decline) additional holidays for the purpose of charging for

network use of system services.

6.4. GST

Both GST inclusive and GST exclusive Network Rates are shown in the pricing tables. At the time of this

publication the applicable GST was 10%.

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6.5. Distribution Loss Factors

Distribution Loss Factor (DLF) codes and values are published by the Australian Energy Market Operator

(AEMO). The DLF factor is used by a retailer to increase the customer’s metered energy amount to account for

electrical losses in the distribution system.

6.6. NMI

Endeavour Energy issues a National Metering Identifier (NMI) for each connection point in accordance with the

relevant AEMO procedure. Endeavour Energy then invoices for customer connection services and network use

of system services provided at each of those connection points using the applicable pricing option.

6.7. Voltages of Supply

Endeavour Energy reserves the right to determine the voltage of supply for a particular customer based on the

size and nature of the load to be connected. Voltage levels referred to in the prices are:

 Low Voltage (LV) - nominally 230 / 400 V;

 High Voltage (HV) - nominally 12.7 kV SWER, 11 or 22 kV; and

 Sub-transmission (ST) - 33, 66 or 132 kV.

6.8. Daylight Saving Time

In order to maintain the same time limits during both Eastern Standard Time (EST) and Daylight Saving Time

(DST), billing data is adjusted by shifting the data forward an hour to accommodate for the time shift during

DST.

This means that at the start of DST (2am on Sunday) there will be an hour of null data when the time is shifted

forwards an hour from EST to DST. Also, data for the period 23:00 to 24:00 in EST will be recorded the

following day for the period 00:00 to 01:00 DST.

When DST ends, the time will move back an hour and there will be two sets of hourly data for the period from

02:00 until 03:00, one set generated in DST and the second set generated after the time shift in EST. This data

is aggregated for the purposes of billing the "per kWh" charge, but not for Demand Charge calculations.

The table below represents how the data is shifted for DST. The value in each cell (1 to 24) is the period of the

day in EST.

Table 3: Daylight Saving Data Shift

00:00

01:00

02:00

03:00

04:00

(etc)

20:00

21:00

22:00

23:00

24:00

EST 1 2 3 4 (etc) 21 22 23 24

DST day 1 1 2 NULL 3 (etc) 20 21 22 23

DST 24 1 2 3 (etc) 20 21 22 23

EST day 1 24 1 2 3 4 (etc) 21 22 23 24

The first row represents a normal EST day.

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The second row represents day one of DST. Note that the first two hours of the day are the same as EST. At

2am, when DST begins, the data is shifted forward one hour, resulting in a null value for the period between

02:00 and 03:00. Following that, all data is shifted forward one hour as compared to EST.

The third row represents a normal DST day. The data from the last hour of the previous day in EST is used as

the data for the first hour of the following day in DST.

The final row of the table represents the day when DST switches back to EST. The first three hours are as per

normal DST days, then at 3am EST begins, which means there is a time shift back one hour. Therefore data is

recorded for the period 02:00 to 03:00 for both DST and EST. This data is aggregated for the purpose of billing

the energy (per kWh) component of the network charge, but not for the Demand Charge component. After 3am,

data is recorded and billed as per normal for EST.

Note that while there is less total consumption during the first day of the DST period, this is made up for when

the switch back to EST occurs.

7. Treatment of Import/Export Power Flows

In the situation where an end-use customer generates into (Import Energy), as well as consumes energy from

(Export Energy), Endeavour Energy's distribution system, network use of system services charges apply to the

energy consumed by the customer. The energy generated back into Endeavour Energy's distribution system

(Import Energy) is not recognised for network use of system services purposes, unless it is covered under a

specific agreement.

Network use of system charges are based on Export Energy only. Import Energy will not be subtracted from the

Export Energy.

This policy also extends to Demand Charges with Import Demand not subtracted from Export Demand when

calculating network use of system services charges.

Furthermore, metering shall be configured so that reactive energy is measured only when associated with

energy consumed by the customer (Export Energy).

8. Embedded Generators

Any connection point that connects a generator to the Endeavour Energy distribution system must have an

active network use of system services account, as Endeavour Energy will invoice a Network Access Charge for

such a connection point, irrespective of whether or not an Import of energy, occurs at the connection point

during the billing cycle.

In cases where a High Voltage or Sub-transmission connection point exists primarily to connect a generator to

the Endeavour Energy distribution system, and if energy consumed at that same connection point is less than

five per cent of the energy generated during any billing cycle, then Endeavour Energy may apply the General

Supply Seasonal Time of Use Network Pricing Option (tariff N91), to that connection point.

However, if the connection point in question exceeds the level given above, for more than two months during

any period of twelve months, Endeavour Energy reserves the right to assign a Standard High Voltage or Sub-

transmission Seasonal Time of Use Demand Network Pricing Option to it, effective from the beginning of the

next billing cycle.

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9. Controlled Load Appliances, Terms and Conditions

Important Note: Any plugs and/or sockets are not permitted in any Controlled Load circuit under any

circumstances.

9.1. Controlled Load 1

The Controlled Load 1 Pricing Option applies where specified appliances are controlled by Endeavour Energy’s

equipment or a Meter Provider’s equipment that has the approval of the Head of Asset Planning and

Performance, so that supply may not be available between 7:00am and 10:00pm during Eastern Standard Time

(EST) and Daylight Saving Time (DST). Supply will be made available for selected periods between 10:00pm

and 7:00am (EST and DST).

9.1.1. Storage Water Heaters

In relation to a heating unit in a storage water heater, the following additional conditions must all be met:

a) the rated hot water delivery of the storage water heater is not less than 100 litres, unless otherwise

approved by the Head of Asset Planning and Performance;

b) Endeavour Energy’s equipment or a Meter Provider’s equipment that has the approval of the Head of

Asset Planning and Performance controls the supply of electricity to the heating unit in the storage heaters;

c) the operation of any booster heating unit is controlled in such a way that simultaneous operation with the

main heating units is not possible; and

d) unless otherwise approved by the Head of Asset Planning and Performance, heating units must be

arranged as multiples of 4.8 kW in accordance with the following table:

Table 4: Storage Water Heater Conditions

Rated Hot Water Delivery (in Litres) Number and Rating of Heating Elements

Up to and including 400 1 x 4.8 kW

Above 400 and not exceeding 630 2 x 4.8 kW

Above 630 As necessary to provide the full amount of heat in

approximately 8 hours, but in any case not more than 20 watts

/ litre rated hot water delivery.

Note: The above requirements may be varied where a Controlled Load element is provided as a booster for a

solar water heater. Controlled Load elements are available to Residential and General Supply small retail

customers.

9.1.2. Other Appliances

In relation to swimming pool pumps, pool heating equipment, dishwashers, clothes dryers, washing machines,

thermal storage, space heaters (heat banks), under floor heating, ice storage systems, electric vehicle chargers

and other appliances, the following additional conditions must all be met:

a) each appliance is permanently connected to the fixed wiring;

b) all Controlled Load circuits originate at the meter board and are controlled by Endeavour Energy’s

equipment or a Meter Provider’s equipment that has the approval of the Head of Asset Planning and

Performance so that supply is available during specified Controlled Load hours; and

c) for pool heating, the equipment rating shall not exceed 520 watts per square metre of the water surface,

unless approved by the Head of Asset Planning and Performance.

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9.1.3. Noise Control

Local councils may impose conditions relating to the use or operation of equipment causing offensive

noise. Air conditioners, swimming pool pumps and heat pump motors may be subject to such conditions

and customers should consult the local council before arranging for such equipment to operate at night on

Controlled Load.

9.1.4. Transfer Between Pricing Options

A switch that transfers equipment normally supplied as a Controlled Load to another Pricing Option is not

permissible.

9.1.5. Existing Installations

Storage water heaters and thermal storage space heaters previously approved for connection as a

Controlled Load will continue to be eligible for supply under the Controlled Load 1 Pricing Option.

9.1.6. Application of Controlled Load 1 Pricing Option

The Controlled Load 1 Pricing Option is only available to a connection point utilising a Residential or

General Supply Pricing Option.

9.1.7. Single Person and Dual Occupant Aged Person Accommodation

Notwithstanding the rated hot water delivery requirements of the Controlled Load 1 Pricing Option, in the

case of single and dual occupant aged person accommodation owned and controlled by the NSW

Department of Housing, or some institution/charity as defined by the Head of Asset Planning and

Performance, the minimum rated hot water delivery may be reduced in accordance with the following table:

Table 5: Minimum Hot Water Delivery Rating – Controlled Load 1

Number of Occupants in Property

Minimum Hot Water Delivery

Rating

Minimum Kilowatt Rating

1 80 litres 3.6 kW

2 125 litres 3.6 kW

9.2. Controlled Load 2

The Controlled Load 2 Pricing Option applies where specified appliances are controlled by Endeavour

Energy’s equipment or a Meter Provider’s equipment that has the approval of the Head of Asset Planning

and Performance, so that electricity is available for restricted periods not exceeding 17 hours in any period

of 24 hours.

The same terms, conditions and restrictions as listed for Controlled Load 1 are applicable for Controlled

Load 2, with the following exceptions:

a) The Controlled Load 2 Pricing Option can be applied to an electric heat pump with a minimum tank size of

250 litres, but that pump cannot be consequently transferred to the Controlled Load 1 Pricing Option; and

b) Special conditions applicable to single person and dual occupant aged person accommodation set out in

the following table replace the conditions applicable to Controlled Load 1:

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Table 6: Minimum Hot Water Delivery Rating – Controlled Load 2

Number of Occupants in Property

Minimum Hot Water Delivery

Rating

Minimum Kilowatt Rating

1 or 2 80 litres 3.6 kW

9.1.8. Application of Controlled Load 2 Pricing Option

The Controlled Load 2 Pricing Option is only available to a connection point utilising a Residential or

General Supply Pricing Option.

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10. Change of Pricing Option

10.1. Endeavour Energy initiated change of Pricing Option

Endeavour Energy may initiate a change to a customer’s Pricing Option if a customer’s consumption

characteristics are inconsistent with the requirements of the tariff under which they are taking supply.

An Endeavour Energy initiated change to a customer’s Pricing Option will require Endeavour Energy to

write to the impacted customer’s retailer informing them of the proposed tariff reassignment prior to the

transfer occurring. The notification letter will provide the retailer with:

 The reasons for the reassignment;

 The criteria by which the customer was identified for transfer;

 The opportunity to object to the reassignment prior to its actioning; and

 Notification that an alternate dispute resolution process is available should the retailer be dissatisfied

with Endeavour Energy’s proposal.

10.2. Retailer initiated change of Pricing Option

Retailers can apply for a change in Pricing Option in accordance with this clause. Endeavour Energy

maintains it is the responsibility of the retailer to be aware of the needs of a customer at any time, and

apply for a change in network price to Endeavour Energy as the Distribution Network Service Provider

(DNSP), in an appropriate, compliant and timely manner.

The following tables illustrate default Pricing Options and those Pricing Options available to customers who

match specified criteria.

10.2.1. Retailer initiated changes to Residential Pricing Options

Table 7: Available Retailer initiated changes to Residential Pricing Options

Residential Customer Type Meter Type Default

Alternate

(on application)

Existing (pre 1 July 2019)

Basic N70 n/a

Interval (installed pre 1 July 2019) N70 N71, N72 or N73

Interval (installed post 1 July 2019) N73 N70, N71 or N72

New (post 1 July 2019) Interval N73 N70, N71 or N72

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10.2.2. Retailer initiated changes to General Supply Pricing Options

Table 8: Available Retailer initiated changes to General Supply Pricing Options

General Supply Customer Type Meter Type Default

Alternate

(on application)

Existing (pre 1 July 2019)

Basic N90 n/a

Interval (installed pre 1 July 2019) N90 N91, N92 or N93

Interval (installed post 1 July 2019) N93 N90, N91 or N92

New (post 1 July 2019) Interval N93 N90, N91 or N92

10.2.3. Retailer initiated changes to Large Demand Pricing Options

Table 9: Available Retailer initiated changes to Large Demand Pricing Options

Customer Criteria Available Pricing Options

Customer Type

Annualised

Consumption

Supply

Voltage

Default

Alternate

(on application)

Non-Residential > 160 MWh LV N19 n/a

Non-Residential n/a HV N29 Site Specific

Non-Residential n/a ST N39 Site Specific

10.2.4. Retailer initiated changes from Obsolete Pricing Options

Table 10: Available Retailer initiated changes from Obsolete Pricing Options

Customer Criteria Available Pricing Options

Customer Type

Annualised

Consumption

Supply

Voltage

Current

Alternate

(on application)

Residential n/a LV N705 or N706 N70, N71, N72 or N73

Non-Residential < 160 MWh LV N84 or N845 N90, N91, N92 or N93

Non-Residential > 160 MWh LV N84 or N845 N19

Metrology capable of supporting the selected Pricing Option must be in place before the change of Pricing Option can be approved.

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NETWORK TARIFFS

10.2.5. Mapping of Obsolete and Combination Tariffs to Individual Network Tariff Codes

The following table maps obsolete and combination network tariff codes to their equivalent individual

network tariff codes.

Table 11: Mapping Obsolete / Combination tariff codes to their equivalent individual network tariff codes.

Obsolete /

Combination

Network

Tariff

Code

Obsolete / Combination

Network Tariff Name

Equivalent Individual

Network Tariff Code

Primary

Load

Controlled

Load

Generation

NC01 Domestic (BT) + Controlled Load 1 N70 N50

NC02 Domestic (BT) + Controlled Load 2 N70 N54

NC03 General Supply BT + Controlled Load 1 N90 N50

NC04 General Supply BT + Controlled Load 2 N90 N54

NS70 Domestic (BT) Solar (Net) N70 NESN

NG70 Domestic (BT) Solar (Gross) N70 NESG

NS90 General Supply Non-TOU (BT) Solar (Net) N90 NESN

NG90 General Supply Non-TOU (BT) Solar (Gross) N90 NESG

NS89 Transitional General Supply TOU Solar (Net) N89 NESN

NS19 LV Demand TOU Solar (Net) N19 NESN

NS29 HV Demand TOU Solar (Net) N29 NESN

NS39 ST Demand TOU Solar (Net) N39 NESN

NFTG

Feed-In Credit (eligible customer) Gross DR meter

Domestic BT

N70 NESG

NFTH

Feed-In Credit (eligible customer) Gross DR meter

Domestic BT

N70 NESG

NFTJ

Feed-In Credit (eligible customer) Gross DR meter

General Supply BT

N90 NESG

NFTK

Feed-In Credit (eligible customer) Gross DR meter

General Supply BT

N90 NESG

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Obsolete /

Combination

Network

Tariff

Code

Obsolete / Combination

Network Tariff Name

Equivalent Individual

Network Tariff Code

Primary

Load

Controlled

Load

Generation

NFT9

Feed-In Credit (eligible customer) Net meter

Domestic BT

N70 NESN

NFT0

Feed-In Credit (eligible customer) Net meter

Domestic BT

N70 NESN

NFTA

Feed-In Credit (eligible customer) Net meter

General Supply BT

N90 NESN

NFTB

Feed-In Credit (eligible customer) Net meter

General Supply BT

N90 NESN

NFTC

Feed-In Credit (eligible customer) Net Combo

meter Domestic + C.L. 1

N70 N50 NESN

NFTD

Feed-In Credit (eligible customer) Net Combo

meter Domestic + C.L. 2

N70 N54 NESN

NFTE

Feed-In Credit (eligible customer) Net Combo

meter General Supply + C.L. 1

N90 N50 NESN

NFTF

Feed-In Credit (eligible customer) Net Combo

meter General Supply + C.L. 2

N90 N54 NESN

NFIT Feed-in Credit, Gross meter, ‘Detented’ NESG

NFT2 Feed-in Credit, Gross meter, ‘Detented’ NESG

NFT3 Feed-in Credit, Net meter, ‘Detented’ NESN

NFT4 Feed-in Credit, Net meter, ‘Detented’ NESN

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10.2.6. Process for retailer initiated changes to Pricing Options

In order to change a Pricing Option a retailer must comply with table 12 or 13 below:

Table 12: Process for retailer to change Pricing Option for a site with basic meter

Customer

Type

Basic Meter with the following service

(note: a connection point may have more than one service)

Non Controlled Load service

(eg general supply, generation)

Controlled Load service

where Endeavour

Energy’s equipment

controls the supply of

electricity to the

appliance

Controlled Load service

where the Meter

Provider’s equipment,

that has the approval of

the Head of Asset

Planning and

Performance, controls

the supply of electricity

to the appliance

Residential

From 26 July 2022, Endeavour

Energy will be using the B2B

Service Order Supply Service

Works – Tariff Change

During the transition period to the

use of the B2B Service Order, use

the existing method of Emailing

MassMarketTariffChanges@ende

avourenergy.com.au nominating

the proposed network tariff

Submit a Metering Service

Works Meter

Reconfiguration B2B

Service Order populating

the proposed controlled

load network tariff

Not applicable

LV Non-

Residential

From 26 July 2022, Endeavour

Energy will be using the B2B

Service Order Supply Service

Works – Tariff Change

During the transition period to the

use of the B2B Service Order, use

the existing method of Emailing

MassMarketTariffChanges@ende

avourenergy.com.au nominating

the proposed network tariff

Submit a Metering Service

Works Meter

Reconfiguration B2B

Service Order with the

proposed controlled load

network tariff

Not applicable

HV & ST Non-

Residential

Not applicable Not applicable Not applicable

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Table 13: Process for retailer to change Pricing Option for a site with interval meter

Customer

Type

Interval meter with the following service

(note: a connection point may have more than one service)

Non Controlled Load service

(eg general supply, generation)

Controlled Load

service where

Endeavour Energy’s

equipment controls

the supply of

electricity to the

appliance

Controlled Load service

where the Meter

Provider’s equipment,

that has the approval of

the Head of Asset

Planning and

Performance, controls

the supply of electricity

to the appliance

Residential

From 26 July 2022, Endeavour Energy

will be using the B2B Service Order

Supply Service Works – Tariff Change

During the transition period to the use of

the B2B Service Order, for Type 4 & 5

meters submit a completed

FBS 3000 Form nominating the

proposed network tariff

Submit a Metering

Service Works Meter

Reconfiguration B2B

Service Order with the

proposed controlled load

network tariff

Request the Meter

Provider to reconfigure

their meter and update

MSATS with the new

controlled load network

tariff

LV Non-

Residential

From 26 July 2022, Endeavour Energy

will be using the B2B Service Order

Supply Service Works – Tariff Change

During the transition period to the use of

the B2B Service Order, for Type 4 & 5

meters submit a completed

FBS 3000 Form nominating the

proposed network tariff

Submit a Metering

Service Works Meter

Reconfiguration B2B

Service Order with the

proposed controlled load

network tariff

Request the Meter

Provider to reconfigure

their meter and update

MSATS with the new

controlled load network

tariff

HV & ST

Non-

Residential

From 26 July 2022, Endeavour Energy

will be using the B2B Service Order

Supply Service Works – Tariff Change

During the transition period to the use of

the B2B Service Order, submit a

completed FBS 3000 Form nominating

the proposed network tariff

Not applicable Not applicable

The FBS 3000 form must be completed electroncially and emailed to:

CommercialTariff.Transfers@endeavourenergy.com.au

Form FBS 3000 is available upon request, from this email address. Endeavour Energy reserves the right to

not process any application if form FBS 3000:

 is not sent to the specified email address; or

 has missing or incomplete data; or

 is not in MS Excel format.

After the transition period to the B2B Service Order the FBS 3000 form will not be accepted and the B2B

Service Order “Supply Service Works – Tariff Change” must be used.

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NETWORK TARIFFS

Please note that:

 For published tariffs, Endeavour Energy requires a minimum of 30 days’ notice, prior to the end of the

billing cycle to which the new Network Pricing Option is intended to apply, in order to process the

application.

 Applications requesting a new Site Specific Pricing Option, or a change to an existing Site Specific

tariff, must be submitted by 30 September. Pricing for approved applications will take effect on 1 July

the following year.

 All changes to a Pricing Option for a site with an interval meter can only take effect from the 1st day of

the next month.

 It is the retailer’s responsibility, via their metering provider, to ensure that MSATS is populated with the

correct network tariff code.

 Fees apply for each completed request to change to a different Controlled Load Pricing Option where

Endeavour Energy’s equipment is installed. Information regarding fees relating to this service can be

found in our Ancillary Network Services Price List.

 Endeavour Energy will not accept any application not filed by a retailer, for example applications from

consultants or directly from customers.

 Endeavour Energy reserves the right to not process any application which includes any NMI where the

retailer filing that application is not the current retailer, or for which no corresponding transfer of retailer

request is found in MSATS, at the time the application is received by Endeavour Energy.

 Endeavour Energy reserves the right to not process any application which includes any NMI where a

change to the Metering Installation (refer Australian Energy Market Operator Metrology Procedures)

has been made, but the Metering Provider / Accredited Service Provider carrying out that change has

yet to lodge a Notification of Service Works with Endeavour Energy.

 The required metering metrology must be in place before the application for a change of Pricing Option

can be approved.

 The selected pricing option for each NMI must match the customer criteria as indicated in the

preceding tables. Tariffs N705, N706, N845, N84 and N89 are not available on application.

 A customer can only move away from the Low Voltage Seasonal Time of Use Demand tariff (N19) if a

history of consistently low consumption (less than 160MWh pa) over the twelve months preceding the

date of the application can be established in a manner satisfactory to Endeavour Energy. In this event

the choice of Pricing Option is limited to tariffs N90, N91, N92 or N93.

 Controlled Load conversions are not part of the FBS 3000 form process.

 A customer is limited to one tariff change per NMI per twelve-month period.

10.2.7. Backdating of Tariff Requests

Endeavour Energy does not backdate any change in network pricing in cases where a retailer (or the

Metering Provider, or the Accredited Service Provider (ASP), acting on behalf of the retailer) fails to adhere

to the process outlined in section 10.2.

10.2.8. Default Pricing Option for Low Voltage Non-Residential Customers

The General Supply Transitional Demand tariff (N93) is the default tariff for low voltage non-residential

customers.

33 | Network Price List: Network Tariffs 2023-24