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SHARING ACCESS TO THE NEO SYSTEM
At this stage access to other users may be granted, on a full or restricted basis.
Optional control from a
SmartPhone (systems with neoHub+)
PAIRING THE NEOHUB+
To pair the neoHub+ with the neoApp, follow these steps:
PAIRING THE NEOSTATS
The next step is to pair each neoStat to the neoHub+, starting with the neoStat located nearest to the neoHub+.
To add a neoStat, follow these steps:
WHAT IS A MESH NETWORK?
NeoStats work using a mesh network, meaning neoStats have
the ability to send and receive signals via other thermostats
on the network. This signal is relayed from one thermostat to
another until it reaches its destination. This communication
method extends the communication range whilst oering
increased network stability when compared with standard
RF thermostats.
The MESH symbol is shown when the device is communicating
with the neoHub, if the mesh symbol disappears this
indicates connection to the neoHub+ has been lost.
Ideal uses for the Share Feature.
• Where there is more than one household member.
• To give restricted access to tenants in a rented property.
• To give temporary control to a heating engineer or
service partner.
To setup a Share Access, follow these steps:
1 Select Share Access
2 Press + to add a user
3 Enter the User Details and press User Mode
4 Select Admin or Guest
Admin or Guest?
Admin users have complete control. They can add and
remove zones, adjust heating times and temperatures and
can setup Geo Location.
Guest users have temporary control – so they can adjust the
temperature using the scroll wheel but they cant reprogram
the heating times and temperatures or add and remove
zones. They also don’t have access to the Geo Location
feature.
Note: To use Geo Location – each user in the home must
have their own Share Account.
You can remove a user at any time by going in the Share
Access menu and selecting the Delete User option.
1 Connect the power supply to the neoHub+.
2 Connect the neoHub+ to your router with the Ethernet
cable provided. The router will automatically assign an IP
address to the neoHub+, the ‘Link’ LED will light up once
the neoHub+ has connected to your network.
3 Download the FREE Nu-Heat neoApp from the Apple App
Store, Google Play Store or Amazon App Store and
register an account.
4 Once you have registered your account, press the LOGIN
button then press the ADD LOCATION option.
5 Press the CONNECT button on the neoHub+to add the
location to your account.
6 When successfully connected, enter a title for the new
location (e.g. Home) and configure the time zone for the
system.
1 From the neoApp, select ADD ZONE, enter a zone title
and press ADD ZONE again.
2 You now have two minutes to pair the neoStat to the
neoHub+.
3 On the neoStat, use the < / > keys to select setup and
press 3. Feature 01 is displayed on screen.
4 Press the 3 key to pair the neoStat to the neoHub+
5 The MESH symbol appears flashing on the display (see p.9).
APPLE HOMEKIT INITIAL SETUP
1 Setup your thermostats via the Nu-Heat neoApp with the
names and details required.
2 Using the pre-installed HOME application on Apple
products, link the NeoHub+ to the HOME App. This will
import all the thermostats’ setup on the neoHub into HOME.
3 Arrange the thermostats to the rooms as set in the
HOME App.
The thermostats can now interact with other HomeKit
enabled products to allow for smart home integration.