Summary of the final rule on mortgage loan originator
qualification and compensation practices
The mortgage market crisis focused attention on the critical role that loan officers and mortgage
brokers play in the loan origination process. Because consumers generally take out only a few
home loans over the course of their lives, they often rely heavily on loan officers and brokers to
guide them. But prior to the crisis, training and qualification standards for loan originators
varied widely, and compensation was frequently structured to give loan originators strong
incentives to steer consumers into more expensive loans. Often, consumers paid loan
originators an upfront fee without realizing that the creditors in the transactions also were
paying the loan originators commissions that increased with the interest rate or other terms.
The Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act) expanded
on previous efforts by lawmakers and regulators to strengthen loan originator qualification
requirements and regulate industry compensation practices. The Bureau of Consumer Financial
Protection (Bureau) is issuing new rules to implement the Dodd-Frank Act requirements, as well
as to revise and clarify existing regulations and commentary on loan originator compensation.
The rules also implement Dodd-Frank Act provisions that prohibit certain arbitration
agreements and the financing of certain credit insurance in connection with a mortgage loan.
The final rule revises Regulation Z to implement amendments to the Truth in Lending Act
(TILA). It contains the following key elements:
PROHIBITION AGAINST COMPENSATION BASED ON A TERM OF A TRANSACTION OR PROXY
FOR A TERM OF A TRANSACTION
Regulation Z already prohibits basing a loan originator’s compensation on “any of the
transaction’s terms or conditions.” The Dodd-Frank Act codifies this prohibition. The final rule
implements the Dodd-Frank Act and clarifies the scope of the rule as follows:
The final rule defines “a term of a transaction” as “any right or obligation of the parties to
a credit transaction.” This means, for example, that a mortgage broker employee cannot
receive compensation based on the interest rate of a loan or on the fact that the loan
officer steered a consumer to purchase required title insurance from an affiliate of the
broker, since the consumer is obligated to pay interest and the required title insurance in
connection with the loan.
To prevent evasion, the final rule prohibits compensation based on a “proxy” for a term
of a transaction. The rule also further clarifies the definition of a proxy to focus on
whether: (1) the factor consistently varies with a transaction term over a significant
number of transactions; and (2) the loan originator has the ability, directly or indirectly,
to add, drop, or change the factor in originating the transaction.
To prevent evasion, the final rule generally prohibits loan originator compensation from
being reduced to offset the cost of a change in transaction terms (often called a “pricing
concession”). However, the final rule allows loan originators to reduce their
compensation to defray certain unexpected increases in estimated settlement costs.
To prevent incentives to “up-charge” consumers on their loans, the final rule generally
prohibits loan originator compensation based upon the profitability of a transaction or a
pool of transactions. However, the final rule clarifies the application of this prohibition
to various kinds of retirement and profit-sharing plans. For example, mortgage-related
business profits can be used to make contributions to certain tax-advantaged retirement
plans, such as a 401(k) plan, and to make bonuses and contributions to other plans that
do not exceed ten percent of the individual loan originator’s total compensation.
PROHIBITION AGAINST DUAL COMPENSATION
Regulation Z already provides that where a loan originator receives compensation directly from
a consumer in connection with a mortgage loan, no loan originator may receive compensation
from another person in connection with the same transaction. The Dodd-Frank Act codifies this
prohibition, which was designed to address consumer confusion over mortgage broker loyalties
where the brokers were receiving payments both from the consumer and the creditor. The final
rule implements this restriction but provides an exception to allow mortgage brokers to pay
their employees or contractors commissions, although the commissions cannot be based on the
terms of the loans that they originate.
NO PROHIBITION ON CONSUMER PAYMENT OF UPFRONT POINTS AND FEES
Section 1403 of the Dodd-Frank Act contains a section that would generally have prohibited
consumers from paying upfront points or fees on transactions in which the loan originator
compensation is paid by a person other than the consumer (either to the creditor’s own
employee or to a mortgage broker). However, the Dodd-Frank Act also authorizes the Bureau to
waive or create exemptions from the prohibition on upfront points and fees if the Bureau
determines that doing so would be in the interest of consumers and in the public interest.
The Bureau had proposed to waive the ban so that creditors could charge upfront points and
fees in connection with a mortgage loan, so long as they made available to consumers an
alternative loan that did not include upfront points and fees. The proposal was designed to
facilitate consumer shopping, enhance consumer decision-making, and preserve consumer
choice and access to credit. The Bureau has decided not to finalize the proposal at this time,
however, because of concerns that it would have created consumer confusion and other negative
outcomes. The Bureau has decided instead to issue a complete exemption to the prohibition on
upfront points and fees pursuant to its exemption authority under section 1403 while it
scrutinizes several crucial issues relating to the proposal’s design, operation, and possible effects
in a mortgage market undergoing regulatory overhaul. The Bureau is planning consumer
testing and other research to understand how new Dodd-Frank Act requirements affect
consumers’ understanding of and choices with respect to points and fees, so that the Bureau can
determine whether further regulation is appropriate to facilitate consumer shopping and
enhanced decision-making while protecting access to credit.
LOAN ORIGINATOR QUALIFICATIONS AND IDENTIFIER REQUIREMENTS
The Dodd-Frank Act imposes a duty on individual loan officers, mortgage brokers, and creditors
to be “qualified” and, when applicable, registered or licensed to the extent required under State
and Federal law. The final rule imposes duties on loan originator organizations to make sure
that their individual loan originators are licensed or registered as applicable under the Secure
and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and other applicable law.
For employers whose employees are not required to be licensed, including depository
institutions and bona fide non-profits, the rule requires them to: (1) ensure that their loan
originator employees meet character, fitness, and criminal background standards similar to
existing SAFE Act licensing standards; and (2) provide training to their loan originator
employees that is appropriate and consistent with those employees’ origination activities. The
final rule contains special provisions with respect to criminal background checks and the
circumstances in which a criminal conviction is disqualifying, and with respect to situations in
which a credit check on a loan originator is required.
The final rule also implements a Dodd-Frank Act requirement that loan originators provided
their unique identifiers under the Nationwide Mortgage Licensing System and Registry
(NMLSR) on loan documents. Accordingly, mortgage brokers, creditors, and individual loan
originator employees that are primarily responsible for a particular origination will be required
to list on enumerated loan documents their NMLSR unique identifiers (NMLSR IDs), if any,
along with their names.
PROHIBITION ON MANDATORY ARBITRATION CLAUSES AND SINGLE PREMIUM CREDIT
INSURANCE
The final rule also contains language implementing two other Dodd-Frank Act provisions
concerning mortgage loan originations. The first prohibits the inclusion of clauses requiring the
consumer to submit disputes concerning a residential mortgage loan or home equity line of
credit to arbitration. It also prohibits the application or interpretation of provisions of such
loans or related agreements so as to bar a consumer from bringing a claim in court in
connection with any alleged violation of Federal law. The second provision prohibits the
financing of any premiums or fees for credit insurance (such as credit life insurance) in
connection with a consumer credit transaction secured by a dwelling, but allows credit
insurance to be paid for on a monthly basis.
OTHER PROVISIONS
The final rule also extends existing recordkeeping requirements concerning loan originator
compensation so that they apply to both creditors and mortgage brokers for three years. The
rule also clarifies the definition of “loan originator” for purposes of the compensation and
qualification rules, including exclusions for certain employees of manufactured home retailers,
servicers, seller financers, and real estate brokers; management, clerical, and administrative
staff; and loan processors, underwriters, and closers.