Chromebook Basic Care & Tips
● Your Chromebook case and keyboard can be cleaned with a damp cloth sprayed with mild
household cleaner. Damp disinfecting wipes may also be used. However, please make sure to wring
out the cloth or wipe so they don’t drip.
● The Chromebook screen should only be cleaned with a soft cloth and water. NEVER spray water or
cleaner directly on the computer or power supply.
● Chromebook batteries last several hours. Depending on your device's current battery level, your
device may take 2 hours of charging time in order to turn on. Once on, it may take several hours to
fully charge.
● Keep your Chromebook secure. Your Chromebook should never be in an unlocked car or
unsupervised area.
● Keep only school-appropriate documents on your Chromebook.
● Do not expose Chromebooks to extreme temperatures or direct sunlight for long periods of time.
● Avoid eating and drinking while using your Chromebook.
● If you spill something on your Chromebook, quickly turn it over and wipe it with a clean cloth.
● Insert cords, cables, and removable storage devices carefully.
● Do not place heavy objects on top of your Chromebook or leave it on the ground.
● Do not carry your Chromebook with the screen open.
● Do not take your Chromebook or charger apart or try to repair it yourself.
Security for Your Student
The following extensions are installed on your students Chromebook to keep them secure.
● CKAuthenticator (Content Keeper) - Filters internet activity off-campus and keeps the school CIPA
compliant.
● Adblock Plus - blocks pop-up advertisements.
● Gopher Buddy - collects diagnostic information which allows the District to troubleshoot technology
issues.
Technology Support for Your District Issued Chromebook
On our Distance Learning Technology Page you will find the following resources:
● Answers to Frequently Asked Questions About Devices
We’ve compiled our most commonly asked questions and have answered them for you in the
FAQs section.
● Instructional Technology Help Center
Want to learn more about your device, Seesaw or Schoology? Our District Instructional Technology
Advisors have produced videos and resources to assist families in using SeeSaw, Schoology, iPads,
Chromebooks, and more. This information is linked for you in this section.
● Device Support
Having an issue with your District issued Chromebook or charger? Our Technology Department is
here to help! Please visit the Tech Help Center link below for troubleshooting resources and who to
see for assistance.
Note, if you’re having an issue with a specific application, assignment, or link please reach out to
your teacher for help.
● Caring for Your Device
Unsure how to clean your Chromebook? Cleaning instructions and helpful tips are posted in this
section for students and parents.
To access these resources, please visit: https://www.wssd.k12.pa.us/TechHelpCenter.aspx