USER MANUAL

All material in this user manual is the property of Comcast and is protected under US and

international copyright and/or other intellectual property laws. Under the aforementioned laws,

reproduction or transmission of these materials in whole or in part and in any manner including

electronic, print, or otherwise, is forbidden without Comcast’s prior written consent.

No part of this publication may be stored, reproduced, transmitted, or distributed in whole or in part

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written consent. Requests for permission to store, reproduce, transmit, or distribute this publication

in whole or in part may be made to the following address:

Comcast Corporation

One Comcast Center

1701 JFK Blvd.

Philadelphia, PA 19103

XClass TV, the “X” design, and all other Comcast product names, logos, slogans, or marks are

Comcast trademarks. All other trademarks are the property of their respective holders.

Disclaimer

Subscriptions or other payments may be required to access content through some applications.

Some or all of the included or downloaded application services in this device may not function

depending on the Internet connection, local limitations of included applications, or other

reasons outside of Comcast’s control. COMCAST EXPRESSLY DISCLAIMS RESPONSIBILITY FOR

ANY APPLICATION SERVICE FROM NOT FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY

APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS,

WARRANTIES OF TITLE, WARRANTY OF NON-INFRINGEMENT, AND FOR IMPLIED WARRANTIES

OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing and using this

device, you accept this disclaimer without any claim on Comcast at any time.

Images throughout this document are for illustrative purposes only and may dier from the

actual device.

Contents

Welcome to your XClass TV!

Setting up your remote

Pairing your remote

Using your remote

Turning your TV on or o

Setting up your TV

Navigating your home screen

Connecting your TV to the Internet

Connecting to a WiFi network

Connecting to a network using an Ethernet cord

Connecting devices to your TV

Connecting an antenna

Connecting an HDMI device

Connecting a device with a composite video cable

Connecting headphones

Connecting speakers or other sound systems

Watching live TV

Using Settings

Quick settings

Network

Picture and sound

Accessibility

Language

Privacy

Parental controls

Antenna and inputs

Remote

Screen Saver

Apps and Subscriptions

User Device settings

About

Device name

Power preferences

XClass TV app

Time, weather, location

Store mode

Updates

Restore factory settings

Common issues and solutions

XClass TV terms of use

Welcome to your XClass TV!

Welcome to your Joy!

XClass TV brings you all the joy of TV and none of the frustration.

Get to your favorite shows faster with quick-loading apps and your included

voice remote that allows you to search across apps.

Every time you turn on your TV, we greet you with all your favorite apps in one

place to make nding what you want a breeze. Quickly pick up where you

le o with your recently watched programs. Plus, we give you personalized

recommendations based on what you like to watch. Your XClass TV is lightning

fast, eortless, and personalized for you - which means less waiting, less

searching, and more joy.

Set up your remote in just a few easy steps

Before you can use your remote, you’ll need to insert the batteries. To do that:

1. Push the battery cover down and slide it o the remote

2. Insert the 2 included AAA batteries, making sure to match the (+) and

(-) ends of the batteries with the (+) and (-) ends indicated in the battery

compartment

3. Slide the battery cover back onto the remote

Be careful when handling batteries!

• Remove the batteries from your remote if you don’t plan on using it for a while

• Don’t mix old and new batteries

• Don’t mix alkaline, standard (carbon-zinc), or rechargeable (NiCd or NiMH) batteries

• Properly dispose of old batteries in a designated area – don’t throw them into a re or in the

garbage

• If the batteries leak, be sure to clean the battery compartment and wash any skin that might

have come in contact with battery chemicals

• Contact your TV manufacturer and stop using your remote immediately if it gets warm or hot

during use

Setting up your remote

Pairing your remote

Before using your remote, you’ll need to pair it with your TV. If you’re using a sound

system, you can also pair your remote to that.

Pairing your remote to a new TV

If you put batteries into your remote within 15 minutes of plugging in your TV for

the rst time, your remote will automatically pair to your TV.

Pairing your remote to an existing XClass TV

1. Press the settings button on your remote

2. On your TV, select Remote > Pair your remote to your TV

3. Follow the on-screen instructions

4. If the pairing fails, try turning o your TV, unplug it from the power source,

then try the reset remote steps again. Then plug the TV back and try the

pairing steps remote steps 1 to 3 again aer your TV is on.

Pairing your remote to a sound system

1. Press the settings button on your remote

2. On your TV, select Remote > Pair your remote and sound system

3. Follow the on-screen instructions

Resetting your remote

Resetting your remote could also help resolve most issues.

1. Hold the ← and + buttons on your remote until the LED at the top of the

remote turns GREEN

2. Press 9, then 8, then 1

3. Wait for the LED at the top of the remote to ash RED to nish resetting your

remote

Your remote’s buttons are outlined above.

To learn more about what your remote can do, see the guide below.

Input: Change your TV’s input so that you can use connected devices like media players, gaming

systems, and sound systems

Power: Turn your TV on and o

Volume: Make your TV louder or soer

Voice control: Search across your apps and control your TV with just your voice – just press and

hold the button, say a command, then release it

Mute: Turn your TV sound on and o

Settings: Press once to open the Settings menu, or press twice to access your accessibility shortcut

More: See more options like program descriptions depending on which screen you’re on

Navigation pad: Select up, down, le and right.

Select: Conrm your selection

Last/back: Return to the previous screen

Add: Add the TV show or movie you’ve selected to My List

Home: Return to the home screen

App shortcuts: Launch the labeled app when your TV is connected to the Internet

Using your remote

Settings

Select

Navigation pad

Add

Mute

Volume

Home

Last /back

Voice control

Hold down and say:

“Live TV”

“Free Movies”

“Comedies”

App shortcut

Turning your TV on or o

To turn your TV on, connect the power cord to the back of the TV, then plug the

power cord into a power outlet. Once the TV is plugged in, press Power on your

remote or press the Power button on your TV.

To turn o your TV, press Power on your remote. If your TV is on and tuned to

a live channel or an input with no signal, it will automatically shut o aer 15

minutes of no activity.

Please note that even when your TV is o, it’s still consuming some power. To

completely disconnect power, remove the TV’s power cord from the power outlet.

Setting up your TV

When you rst turn on your TV, you’ll get step-by-step instructions on how to set

it up. These instructions include how to connect your TV to the Internet, how to

connect other devices like media players and stereos to your TV, and more.

To use the full suite of features on your TV, you must connect your TV to the

Internet. You will need the following:

• WiFi network name (SSID) and password OR an Ethernet cord (not included)

• A mobile device, computer, or tablet so that you can activate your TV. Once

you see the activation code on the TV screen, go to xclasstv.com/activate

and create your XClass TV account with a payment method if you would like

to make purchases on your TV. Note: XClass TV account is optional.

Once you’re done setting up your TV, you’ll be directed to the home screen.

Navigating your home screen

When you rst turn on your TV, you’ll get step-by-step instructions on how to set it

up. Once you’re done, you’ll be directed to the home screen. You can also return

to the home screen at any time by pressing the home button on your remote.

If your TV is connected to the Internet, you can also go home by pressing and

holding the voice control button on your remote and saying, “Home screen”

or “Home.”

Navigating your home screen when your TV is online

When your TV is connected to the internet, your home screen gives you access to:

• Launchpad: Your recently watched titles and recently used inputs

• Popular apps: Fan-favorite apps like Netix, YouTube, Disney+, Peacock,

Hulu, and Prime Video

• Movies and TV: Grouped titles so you can see what’s trending, the hottest

movies by genre, and more

• Live TV: Channels you get if your TV is connected to an antenna

• Inputs: Recently used inputs such as HDMI or Composite Video

Navigating your home screen when your TV is oine

When your TV is not connected to the Internet, your home screen gives you

access to:

• Live TV: Channels you get if your TV is connected to an antenna

• Inputs: Recently used inputs such as HDMI or Composite Video

Connecting your TV to the Internet

Connecting your TV to the Internet gives you access to all the things that make

your TV smart, including apps, voice controls, and more. When you rst turn on

your TV, you’ll be prompted to connect your TV to the Internet. If you choose to

get connected then, you’ll get step-by-step instructions on your TV screen.

If you choose not to connect your TV during your initial setup, you can always get

online later on by following the instructions below.

Connecting to a WiFi network

1. Go to Settings > Network > Choose a network on your TV

2. If you have a WPS modem or router, click Connect using WPS and follow the

on-screen instructions

3. If you don’t have a WPS modem or router, choose your WiFi network from the

list of available networks

4. If you don’t see your WiFi network name or if it’s hidden (SSID), click Join

another network and enter your network name

5. Enter your WiFi password

Note: You might not be able to connect your TV to WiFi if you’re in a dorm, hotel, or apartment

complex. If you experience diculties, reach out to your network administrator or building

management to get your TV online.

Connecting to a network using an Ethernet cord

1. Go to Settings > Network > Connect with Ethernet on your TV

2. Plug one end of your Ethernet cord to your TV’s LAN port

3. Plug the other end of your Ethernet cord into your modem or router’s LAN port

Connecting devices to your TV

Back View

Power input

Press restart

button to reboot

HEADPHONE

AV IN

VIDEOL

Power button:

Hold it for 30 seconds to

restore factory settings

If you choose not to connect your devices during the initial setup, you can always

connect them later by following the instructions below. Please note that in order

to connect these devices to your TV, you’ll need the appropriate cables and

adapters, none of which are included with your TV.

Connecting an antenna

To connect your TV to an antenna, plug one end of a coax cable (not included)

into your TV’s ANT/CABLE port, and the other end into your device’s ANT OUT

port (see Table 1). For the best picture and color, make sure your cables are

connected securely.

When you rst turn on your TV, you’ll be prompted to connect

any devices you might have, such as antennas, cable boxes,

gaming systems, and media players. You’ll get step-by-step

instructions on your TV screen.

You’ll need to scan for channels aer setting your antenna up. To do that:

1. Turn your TV on and press the home button on your remote

2. Select the Antenna tile, or open Settings > Antenna and inputs > Antenna

> Channel scan

3. Follow the on-screen instructions, then select Scan for channels

4. Wait while your TV scans for channels – this can take several minutes

5. When the channel scan is nished, you’ll see the number of channels that

were added

6. Click Continue

If you’re using an antenna with a twin-lead cable, you may need a 300-75 Ohm

adapter (not included) to be able to use your twin-lead cable with your TV. If you’re

using multiple antennas, you may also need a combiner (not included).

Connecting an HDMI device

To connect an HDMI device, plug one end of an HDMI cable (not included) into

1 of your TV’s 3 HDMI ports (see Table 1 below). Then plug the other end into your

device.

Connecting a device with a composite video cable

To connect to a device using a composite video cable, plug the red, white, and

yellow ends of the composite video cable (not included) into your TV’s AV IN port

(see Table 1). Then plug the other end into your device.

Connecting headphones

To connect headphones (not included) to your TV, plug them into your TV’s

HEADPHONE port (see Table 1). The sound from the built-in speakers of the TV will

be disabled when the headphones are connected.

Table 1 – How to connect your TV to devices

TV label Port Cable External Equipment

Brief

Description

ANT

Antenna

VHF/UHF Antenna

ANT OUT

Connect an outdoor

VHF/UHF antenna.

HDMI

DVD Player/Recorder

Set-top Box

Satellite Receiver

Satellite

antenna

cable

VCR

Video

Camera

Connect a

High Denition

Multimedia

Interface (HDMI)

cable from an

external device.

AV IN

VIDEO

Yellow

Connect a

composite video

cable and le-

right audio cables

from an external AV

device.

White

Red

Connecting speakers or other sound systems

To connect speakers or other sound systems to your TV, plug one end of an audio

cable (not included) into your TV’s HDMI-eARC port (see Table 1). Then plug the

other end into your device. The sound from the built-in speakers of the TV will be

disabled when the HDMI-eARC port is connected to a speaker or other sound

system, and that device is turned ON.

If you’re using a digital audio cable (not included), plug one end of the cable into

your TV’s DIGITAL AUDIO OUT port. Then plug the other end into your device’s

DIGITAL AUDIO IN port. Then go to Settings > Picture and Sound > Audio

settings and turn o Built-in speakers.

TV label Port Cable External Equipment

Brief

Description

DIGITAL AUDIO

OUT

Speaker

Audio Amplier

Connect

an optical

cable from

an external

digital audio

system.

HEADPHONE

Connect

headphones

to hear audio

from the TV.

Headphones

with

microphones

are not

supported.

LAN

Connect

an Ethernet

cable to

access a

network or

the Internet.

The TV is

also WiFi-

compatible.

SERVICE

This port can be used to update your TV.

Visit xclasstv.com/usb-update to learn more.

Watching live TV

To watch live TV, press the home button on your remote, then select Live TV

from your launchpad. If your TV is connected to the Internet, you can also press

the voice control button and hold on your remote and say, “Live TV.”

Using Settings

Customize your preferences in Settings. To view and change your settings, press

the settings button on your remote, or go to the home screen and select the

settings icon . If your TV is connected to the Internet, you can also press and

hold the voice button on your remote and say, “Settings.”

See the guide below for more information on each setting.

Quick settings

Find the Closed captions toggle and your 2 most recently used settings under Quick

settings.

Network

See whether your TV is online or oine. If it’s online, you can nd your network details

under Network. If it’s oine, you can connect to a Wi-Fi network or connect to your

network using an Ethernet cord. If you need help, refer to the Connecting your TV to the

Internet section.

Picture and sound

Adjust your picture and sound preferences, including:

• Picture settings: Congure your picture settings using preset modes, or by editing

custom mode

• Dolby Vision alerts: Get notied when you start watching Dolby Vision titles

• Zoom settings: Stretch or zoom native 4:3 content

• Audio settings: Adjust your TV’s sound quality, disable your TV speakers, and more

• Reset picture and sound settings: Clear your current picture and sound preferences

and reset them to your TV’s default settings

Accessibility

Change your accessibility preferences, including:

• Closed captions: See a visual display of the audio portion of video programming

• Closed caption settings: Adjust the font style, size, color, opacity, and background

color of closed captions

• Audio Description (AD/SAP):Narrate TV programs and movies with audio

descriptions of key visual elements

• Voice Guidance: This talking guide reads what’s on your screen out loud

• Voice Guidance speech rate: Make your talking guide speak faster or slower

• Set remote shortcut: Set a remote shortcut for closed captions, audio description or

voice guidance – once you’re done, you can turn that feature on or o by pressing the

settings button twice on your remote

• Magnify text: Display focused text bigger in a highlighted window

Language

Adjust the default language settings for your TV, including for:

• Closed captions: See visual display of the audio portion of video programming

• Closed caption settings: Adjust the font style, size, color, opacity, and background

color of closed captions

• Display language: Change the TV’s user interface to English or Spanish

• Preferred audio language: Change the TV’s audio to English or Spanish

• Voice search language: The language your TV recognizes for voice commands

Privacy

Manage privacy preferences, including:

• Watch history: See what you’ve been watching on all your apps and channels

• Show recommendations: Get recommendations based on your watch history

• Media casting: Allow apps and devices to pair with your TV

• Personalized ads: See ads that are tailored to your interests and watch history

• Reset your advertising ID: Replace your current advertising ID with a new one

• Clear cookies and app data: Delete cookies and data from third-party apps

• Privacy policy: View the Privacy Policy on your TV

Parental controls

Set parental controls, including:

• Viewing restrictions: Require a parental control PIN to watch live TV channels based

on US movie and TV ratings

• PINS: Set up your parental control PIN and purchase PIN, turn them on or o, and

see when your PINs were used and what they were used for

• Reset parental controls: Clear your current parental control settings and restore your

TV’s default settings

Please note that parental controls may not apply to third-party apps.

When you enter a PIN incorrectly more than 5 times, you’ll have to wait 10 minutes

before you can try again.

Antenna and inputs

Adjust your antenna and inputs, including:

• HDMI 1, HDMI 2 (ARC), HDMI 3, and Composite inputs

• Go to input: Switch from your current input to the input you’ve selected – if your

TV is connected to the Internet, you can also change inputs by saying your input’s

name into your voice remote

• Customize input: Change your input’s name or icon to make them easier to nd

• Antenna: Scan for free local live TV channels

• HDMI-CEC: Allow your connected devices to control each other. If this is o, you

won’t be able to use HDMI-ARC devices.

Remote

Adjust your remote’s settings, including:

• Overview: See your remote’s battery level, model, operating mode, and rmware

version

• Voice search language: Choose which language your TV will recognize for voice

commands

• Pair your remote and sound system: Select your sound system brand to control it

with your remote. Not necessary if using HDMI-eARC/ARC.

• Pair your remote to your TV: Pair a new remote to your TV, or re-pair an existing remote

• XClass TV app: Pair a mobile device so that you can control your TV without your

remote

• Set remote shortcut: Set a remote shortcut for closed captions, audio description

or voice guidance – once you’re done, you can turn that feature on or o by pressing

the settings button twice on your remote

Screen Saver

Manage your screen saver settings, including:

• Preview screen saver: See what your selected screen saver will look like before

choosing it

• Start aer: Choose how long your TV should be inactive before your screen saver

starts

• Sleep timer: Set a timer for your TV to turn o

Apps and Subscriptions

Manage all apps and subscriptions set up on your TV. You can also manage your

subscriptions by visiting xclasstv.com/account

Using Device settings

Customize your TV in Device settings. To view and change your settings, press

the settings button on your remote and select Device settings, or go to the

home screen and navigate UP to Settings > Device settings.

See the guide below for more information on each setting.

About

View your TV’s serial number, soware version, and other information.

Device name

Change your TV’s device name by choosing from a list of preset names or creating a

custom name.

Power preferences

Update your power preferences, including:

• Power saver: Set your TV to go to sleep aer 4 hours of inactivity

• Restart: Turn your TV o and then on again – this can oen solve common issues

• Power light: Turn the front light on when your TV is plugged in

XClass TV app

Pair a mobile device so that you can control your TV without your remote. You can also

manage your paired devices.

Time, weather, and location

• Time format: Set your TV’s time to display in a 12- or 24-hour format

• Time zone: Select your TV’s time zone

• Temperature units: Select whether temperatures will display as Fahrenheit or Celsius

Store mode

Congure your TV for display in a retail store. This is not recommended for everyday use.

Updates

Update your TV soware:

• Update manually: If your TV is oine, or if you’re experiencing issues and are not

able to update automatically, visit xclasstv.com/usb-update to download the latest

update and learn how to install it manually

Factory reset

Clear your current settings and restore your TV’s factory settings. You’ll need to set up

your TV again using the same step-by-step on-screen instructions from when you turned

your TV on for the rst time. If you have a parental control PIN set, you’ll need to enter it

before you can restore your factory settings.

Unless instructed otherwise, restore factory settings when selling, returning or giving

away the TV to remove personal data.

Common issues and solutions

For the latest information on common issues and solutions,

visit xclasstv.com/support

XClass TV terms of use

For the terms of use, visit xclasstv.com/terms.

For the privacy policy, visit xclasstv.com/privacy.