Customers and Partners
Exploring the Universe of SAP BTP Use Cases
Digital Supply Chain Transformation with SAP BTP
December 2023
Frank Omare
Sirui Wang
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CUSTOMERS AND PARTNERS
Improve your understanding of the value
proposition for SAP BTP within the
context of Digital Supply Chain (DSC)
Be able to better articulate, SAP BTP +
SAP DSC as one solution to meet
specific customer needs
Know where you can go for further
information
By the end of this session you will
We are committed
to helping our
customers become
Intelligent, Sustainable
Enterprises.
3
CUSTOMERS AND PARTNERS
Run with confidence on a trusted,
enterprise-grade platform
Create personalized experiences
that instantly work with SAP applications
Build faster with business context
to meet change with agility
Build and innovate
App Dev
Connect and simplify
Integration
Give data purpose
Data and Analytics
Infuse intelligence
AI
Optimize and automate
Automation
SAP BTP is a
technology platform
which brings together
into one place:
analytics, integration,
application
development and
automation
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CUSTOMERS AND PARTNERS
Focus is on business value:
An intuitive, modern development environment for both,
professional IT and business developers
Prebuilt data models, integrations, workflows, app templates,
and AI business services
Low code/no code which empowers users to develop
applications quickly and cheaply to meet needs of supply chains
Self-service data discovery, modeling, planning and analytics,
for business users in a governed environment
Availability on Microsoft Azure, AWS, Google Cloud and
Alibaba Cloud
SAP BTP builds upon current functionality to
meet the specific needs of customers
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CUSTOMERS AND PARTNERS
Driving Supply Chain Transformation with SAP BTP
APP DEVELOPMENT
AND AUTOMATION
Build new capabilities to make
supply chains more agile
INTEGRATION
Connect and simplify
supply chain processes
and systems
ANALYTICS
Provide access to reliable
data and in real-time
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CUSTOMERS AND PARTNERS
ANALYTICS
Support robust, flexible analytics which enable total visibility across regions and business
units
Provide insights and predictions that help ensure optimal supply chain management and
performance
Enhance operations reporting and tracking of KPIs
Access to Reliable Data and in Real-time
Analytics can be enhanced with SAP BTP to enable supply chain functions to be more efficient through access
to data which is reliable and in real-time e.g. e.g. improved planning and forecasting, additional insights into
plant performance, etc.
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CUSTOMERS AND PARTNERS
INTEGRATION
Connect data from applications across the IT landscape so that all supply chain
processes can be integrated
Provide lean, automated, and integrated workflows to provide a better overview of
labour and equipment utilization to meet demand
Allow previous investments in supply chain solutions to be leveraged whether “best
of breed” or legacy systems
Connect and Simplify Supply Chain Processes and Systems
Supply chain functions are typically challenged with complex workarounds to due to legacy solutions or
recently acquired solutions which are not integrated. SAP BTP provides integrated business processes to drive
efficiencies and improve user experience e.g one single landing page with consistent user experience
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CUSTOMERS AND PARTNERS
APP DEVELOPMENT AND AUTOMATION
Tailor supply chain processes and adapt solutions to business needs
Automate and create new supply chain processes to enhance the user experience
Transform supply chain processes to make leading practices a reality, and not just fill
gaps in solution capabilities
New Capabilities to Make Supply Chains More Agile
Today, supply chain functions are required to expand their remit to include digital transformation,
and working more closely with strategic customers and suppliers to foster innovation, reduce time
to market, and drive sustainability. Extensions to current supply chain solutions are required to
meet these strategic and broader challenges.
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CUSTOMERS AND PARTNERS
SAP BTP enables organizations to integrate, extend, and build data to value at scale
across supply chain activities whilst realising the potential of existing investments,
expertise, and supplier network.
Value Drivers for Customers
Process Area
SAP’s Value Proposition
Value Drivers
Analytics
Allows access to reliable
data and in real
-time
Enhance analytics in SAP DSC solutions with SAP BTP to provide more
powerful insights
Improve tracking and analyzing of KPIs at an operational day-to-
day level to
identify bottlenecks
Gain additional insights into plant performance through the ability to pull data
from disparate processes
Reduce manual effort in operational data gathering
and manipulation
Provide real-time insights for forecasting
Improve user experience and productivity of
operations staff
Integration
Achieve integrated
supply chain processes
and systems
Seamlessly link critical data and processes to external sources and third-
party systems
Provide integrated systems and processes to enable a better overview for
labour and equipment utilization to meet demand
Develop smart connected factories with advanced automation and
integration of shop floor processes that optimize overall performance
Unified real-time view of the entire supply chain
Improve collaboration between trading partners and
3PLs digitally and in real-time
Eliminate data disconnects and process silos
App Development and
Automation
Extend current capabilities
to make leading practices
a reality
Augment existing features and functions which bring best practices in supply
chain management
Create an experience that offers supply chain users with a range of options
to improve efficiency and responsiveness
Optimize operations by considering multiple scenarios and accommodating
new orders on time without increasing costs
Drive specific supply chain performance through
tailored solutions (inventory levels, service levels,
OEE, OTIF, etc.)
Optimize efficiency, cost and responsiveness
Overcome operational issues that require new
processes, people behaviors, and workforce skills
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CUSTOMERS AND PARTNERS
How you should view and sell SAP BTP
Focus is on discovering and solving business problems
instead of presenting available products
SAP
Digital Supply
Chain
SAP
Business Technology
Platform
Design
Plan Deliver
Operate
Analytics
Extension
Integration
+
Manufacture
#BetterTogether
SAP BTP + DSC should be positioned as one SAP solution
(#ONESAP) which meets specific needs of customers.
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CUSTOMERS AND PARTNERS
SAP BTP allows organizations to positively review their
current investments and build upon these to further their
transformation journey:
1) Less than 50% of manufacturers have integrated smart
devices or embedded intelligence into production and
related processes
2) Pandemic accelerated the need to update and upgrade
supply chains in an increasingly digital world
3) Supply chains need to consider broader initiatives such as
digital transformation, innovation, supply chain resilience
and sustainability
Why Customers Should Adopt SAP BTP Now
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CUSTOMERS AND PARTNERS
Customer win theme
Extended planning and analysis (APJ)
Challenges and Opportunities
Long time in preparation of forecast data
Financial planning prone to errors and data quality issues as many of the processes were manual and
done through MS Excel
Poor alignment between budgeting and planning processes of sales and cost of goods sold (COGS,
and roll up to Finance budgets and plans
Forecasting, what-if scenarios and iterations taking too long during planning cycles
Solution Scope
SAC Business Intelligence (BI)
SAP Integrated Business Planning (IBP)
SAP Analytics Cloud for Planning
Value-Driven Results
Resolve issues of COGS planning based on commodity pricing
Automate current manual planning processes in Excel with increased speed, accuracy and ease of
scenario planning and simulations
Create a single source of truth for all their planning data
Blend forecasting and budgeting processes
Reduce time for preparing forecast data and running reiterations
Complement their production volume planning and forecasting performed on SAP IBP with additional
breadth
Read the story
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CUSTOMERS AND PARTNERS
Customer Win Theme
Field Service Transformation (MEE)
Challenges and Opportunities
Harmonization challenges regarding data, operational tools and processes
Aging digital solutions cause performance issues and prevent scalability and innovation,
Need to shift from corrective maintenance process to preventive maintenance process
Solution Scope
SAP Field Service Management
SAP Integration Suite
Other solutions incl. SAP S/4HANA and CRM
Value-Driven Results
Improve visibility into equipment performance to know early what needs to be addressed before
uptime is compromised
Improve performance and extend the equipment lifecycle with predictive service
More streamlined field service operations that benefit both customers and field technicians
Establish solution foundation for service innovation to gradually transition from product to service
offering
Read the story
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CUSTOMERS AND PARTNERS
Customer Win Theme
Supply chain operations transformation (NAMER)
Challenges and Opportunities
No real time inventory leading to low fulfillment rates and poor customer service
No ability to allocate orders leading to manual processing and paper based prioritization of picking
No ability to cross charge shipping charges to customer for expedited shipments creating an opportunity
to lower overall shipping costs
Limited or no tracking of customer shipments from Distribution Centre
Solution Scope
SAP R&D/Engineering
Supply Chain Planning
Digital Logistics
Asset Management
SAP BTP
Value-Driven Results
Up to 20% reduction in days in inventory
20-30% reduction in inventory carrying costs
Improved Supply Chain Operations Efficiency (SC cost as % of revenue)
30-40% reduction in total logistics costs
Higher fulfillment rates leading to lower customer churn
Increase asset uptime
Reduced first time fix rates
Watch the video
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CUSTOMERS AND PARTNERS
Where you can go for further information
Customer Facing
Tackle supply chain disruptions with
one view for all
Read the use case
Extend SAP Intelligent Asset
Management solutions
Read the use case
Key use cases for digital supply chain management which include customer references:
SAP Technology Platform: SAP BTP for Supply Chain
Connect field service processes and
boost efficiency
Read the use case
General overview paper
for customers to
understand BTP for DSC
BTP for DSC Point of View document SAP.com BTP4DSC section
Integrated into the SAP
BTP page, a BTP for DSC
section now exists
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CUSTOMERS AND PARTNERS
1) SAP BTP is a technology platform which brings
together into one place: analytics, integration,
application development and automation
2) Focus is on discovering and solving business
problems instead of presenting available products
3) SAP BTP augments and complements SAP DSC
solutions to meet the specific needs of customers
4) Agenda of supply chain management has broadened
which means future needs cannot be met with current
processes and solutions
5) Enables organizations to future proof their end-to-end
supply chain processes without the need to “rip or
replace” current solutions
Key Messages
Questions
Thank you.
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Sirui Wang
SAP DSC, Solutions Management
+4915161679989
Frank Omare
Global BTP Program Office, SAP Customer Success
francis.omare@sap.com
+44 7583 770 506