Groups_Booking

KerenBronher

3/22/2016



Sabre Travel Network

Sabre Groups

Note:Allairlineinformationregardingpoliciesandproceduresissubjecttochangeattheairline's

discretion.Travelagentsmustverifycurrentpolicieswiththecarrierdirectly



Contents

Summary Table ................................................................................................. 4

5T – Canadian north ......................................................................................... 8

5L – Aerosur ..................................................................................................... 9

7Q – Elite Airways LLC ................................................................................... 10

8U – Afriqiyah Airways .................................................................................... 11

9W – Jet Airways ............................................................................................ 12

A3 – Aegean Aviation ..................................................................................... 13

AA – American Airlines ................................................................................... 14

AB – Air Berlin ................................................................................................. 15

AC – Air Canada ............................................................................................. 16

AF – Air France ............................................................................................... 17

AM – Aeromexico ............................................................................................ 18

AR– Aerolineas Argentinas ............................................................................. 19

AS – Alaskan Airlines ...................................................................................... 20

AV – Avianca .................................................................................................. 21

AY – Finnair .................................................................................................... 22

AZ – Alitalia ..................................................................................................... 23

B6 – Jetblue Airways ...................................................................................... 25

BA – British Airways ........................................................................................ 26

BD – BMI ......................................................................................................... 28

BR – Eva Air ................................................................................................... 29

BT – Air Baltic ................................................................................................. 30

BW – Caribbean airlines ................................................................................. 31

CA – Air China ................................................................................................ 32

CM – CopaAirlines .......................................................................................... 33

CX – Cathay Pacific ........................................................................................ 34

CY – Cyprus Airways ...................................................................................... 35

CZ – China Southern Airlines ......................................................................... 36

DL – Delta Airlines .......................................................................................... 37

DY – Norwegian air ......................................................................................... 38

EI - Aer Lingus ................................................................................................ 39

EK – Emirates ................................................................................................. 40

ET – Ethiopian Airlines .................................................................................... 41

EQ – Tame ...................................................................................................... 42

EY – Etihad ..................................................................................................... 43

FI – Icelandair ................................................................................................. 44

FM – Shanghai Airlines ................................................................................... 45

FV – Rossiya Airlines ...................................................................................... 46

G3 – Gol/Varig ................................................................................................ 47

GF – Gulf Air ................................................................................................... 48

HU – Hainan Airlines ....................................................................................... 49

I9 – Air Italy ..................................................................................................... 50

IB – Iberia ........................................................................................................ 51

IG - MeridianaFly ............................................................................................ 52

IT – Kingfisher Airlines .................................................................................... 53

JJ – TAM Linhas Aereas ................................................................................. 54

JL – Japan Airlines .......................................................................................... 55

KA – Dragon Air .............................................................................................. 56

KE – Korean Airlines ....................................................................................... 57

KL – KLM ........................................................................................................ 58

KM – Air Malta ................................................................................................ 59

KS – Penair ..................................................................................................... 60

LA – LAN Airlines ............................................................................................ 61

LH – Lufthansa ................................................................................................ 62

LO - LOT Polish Airlines ................................................................................. 63

LX – Swiss International ................................................................................. 64

LY – El Al Israel Airlines .................................................................................. 65

MH – Malaysian Airlines ................................................................................. 66

MI – Silkair ...................................................................................................... 67

MN – COMAIR ................................................................................................ 68

MK – Air Mauritius ........................................................................................... 69

MS – Egyptair ................................................................................................. 70

MU – China Eastern Airlines ........................................................................... 71

MX – Mexicana Airlines .................................................................................. 72

NH – All Nippon .............................................................................................. 73

NZ – Air New Zealand ..................................................................................... 74

OA – Olympic Airways .................................................................................... 75

OS – Austrian Airlines ..................................................................................... 76

OK – Czech Airlines ........................................................................................ 77

OU – Croatia Airlines ...................................................................................... 78

PG – Bangkok Airways ................................................................................... 79

PK – Pakistan Intl Airlines ............................................................................... 80

PQ – Aerosur .................................................................................................. 81

PR – Philippine Airlines ................................................................................... 82

PS – Ukraine Intl Airl ....................................................................................... 83

PZ – TAM Mercosur ........................................................................................ 84

QF – Qantas ................................................................................................... 85

QI – Cimber Air ............................................................................................... 86

QR – Qatar Airways ........................................................................................ 87

RJ – Royal Jordanian ...................................................................................... 88

RO – Tarom Airlines ....................................................................................... 89

S3 – Santa Barbara airlines ............................................................................ 90

S4 – Sata airlines ............................................................................................ 91

SA – South African Airways ............................................................................ 92

SK – Scandinavian Airlines ............................................................................. 93

SN – Brussels Airlines .................................................................................... 94

SQ – Singapore Airlines .................................................................................. 95

SS – CORSAIR ............................................................................................... 96

SU– Aeroflot .................................................................................................... 97

SV – Saudi Arabian Airlines ............................................................................ 99

TA – TACA .................................................................................................... 100

TG – Thai Airways ........................................................................................ 101

TN– Air Tahiti Nui .......................................................................................... 102

TP – TAP Air Portugal ................................................................................... 103

TX – Air Caraibes .......................................................................................... 104

U6 – Ural airlines .......................................................................................... 105

TK – Turkish Airlines ..................................................................................... 106

UA– United Airlines ....................................................................................... 107

UN– Transaero Airlines ................................................................................. 108

UP – Bahamasair .......................................................................................... 110

UX – Air Europa ............................................................................................ 111

UU – Air austral ............................................................................................. 112

V0 – Conviasa ............................................................................................... 113

VA – Virgin Australia intl ............................................................................... 114

VN – Vietnam Airlines ................................................................................... 115

VS – Virgin Atlantic ....................................................................................... 116

WF – Wideroes Flyveselskap ....................................................................... 117

WS – West Jet .............................................................................................. 118

WY – Oman Air ............................................................................................. 119

ZC – Korongo Airlines ................................................................................... 120

General Procedures ...................................................................................... 121

Summary Table

Ad‐Hocsolutions:

• groupbookinglive=Agentismakingthebookingsegmentswith“NN”status

• Claim‐it=Carrierismakingthebookingandthenreleasesittotheagentfor“claiming”

• Passive=DummyPNRwithsegmentshaving“GK”status

• PushPNR=Carrierismakingthebooking,

and“pushing”totheSabreagentfordisplay/edit

• MultiAccess=MakingthebookingonthecarrierhostandmergetoSabreforticketing

Allocation(BlockSpace)solution:

• GMT=groupmanagementtool

IntroducingGMT

Sabre®GroupManagementTool(GMT)automatesthemanagementofgrouporblockspacebetweenanairline

andSabreagenciesforbothallocationsandadhocgroups.Supports~30airlinesandwillsignadditionalairlines

during2016andfurther

1.Creationprocessintwoeasysteps:

• BlockthespacewithGroup

ManagementRecord(GMR)

• BookseatsfromtheblockwithGroupAssociatedPNR’s(GAP’s)

2.TwowaysofcreatingtheGMR:

• CarrierInitiatedandpushtoagent

• AgencyInitiatedandgetthecarrier’sapproval

3.Agentseasilyfind,sell,andmanagegr oup inventoryinSa bre:

• Blockspace

isfullyintegratedinagents’workflow

4.Securityincreasescontrol

• Acontractbetweentheairlineandtheagencydirectly

• Agencyandagentsecuritykeywords

Action Live booking Claim-it/Push PNR Passive booking Multi Access

Booking

creation

Agent creates the

booking.

Live inventory.

Full functional PNR

Carrier creates the

booking. Carrier give the

pnr security to the agent.

Agent will see an exact

copy of the pnr.

Carrier creates the booking.

Agent is unable to view the

actual booking and needs to

create a Dummy mirror PNR

to match exactly what the

carrier holds

Agent signs into the carrier’s

system and creates the

booking. Segments are merged

back to Sabre as GK

Manage the

booking

Agent add names, seats,

SSRs and issue the

tickets. Carrier views

all details and confirms

Agent add names, seats,

SSRs and issue the tickets.

Carrier views all details

and confirms

Carrier add names, SSRs, seats

and issue the tickets. Agent

needs to book the exact names

for ticketing

Agent signs into the carrier’s

system and add names, seats,

SSRs. Agent issue the issue

tickets on Sabre. Carrier views

all details and confirms

Changes Agent make all

changes. Carrier views

and confirms actions

automatically or

manually.

Agent can make changes.

Carrier views and

confirms actions

automatically or manually.

Carrier needs to make all

changes in flights, divides and

name changes, SSRs, seats ect.

Agent needs to match his

reservation accordingly

Agent make all changes.

Carrier views and confirms

actions automatically or

manually.



Carrier’ssolution–summary:



Carrier Market Booking solution

5T – Canadian north All Markets Claim-It

5L - Aerosur All Markets GMT

7Q – Elite Airways LLC All Markets Claim-It

8U – Afriqiyah Airways All Markets GMT

9W – Jet Airways All Markets Passive

A3 – Aegean Aviation All Markets Claim-It

AA – American Airlines All Markets Claim-It

AB – Air Berlin All Markets group booking live

AC – Air Canada All Markets Claim-It

AF – Air France All Markets Claim-It/GMT

AI – Air India All Markets Passive

AM – Aeromexico All Markets Claim-It/GMT

AR– Aerolineas Argentinas All Markets GMT

AS – Alaskan Airlines All Markets Claim-It/GMT

AV – Avianca All Markets Passive/GMT

AY – Finnair All Markets group booking live/ Claim-It

AZ – Alitalia All Markets Passive/Multi Access

B6 – Jetblue Airways All Markets GMT

BA – British Airways Americas Multi Access w/Portal

BA – British Airways Europe/Middle East Multi Access

BD – BMI All Markets group booking live

BR – Eva Air All Markets Passive

BT – Air Baltic All Markets group booking live

BW – Caribbean airlines All Markets Claim-It

CA – Air China All Markets Passive

CM – CopaAirlines All Markets Claim-It

CX – Cathay Pacific All Markets Passive

CZ – China Southern Airlines All Markets Passive

DL – Delta Airlines All Markets Claim-It/GMT

DY – Norwegian air All Markets Claim-It

EI - Aer Lingus All Markets Passive

EK – Emirates All Markets Claim-It

ET – Ethiopian Airlines All Markets Claim-It/GMT

EQ – Tame All Markets Claim-It

EY – Etihad All Markets Claim-It/GMT

FI – Icelandair All Markets group booking live

FM – Shanghai Airlines All Markets Passive

FV – Rossiya Airlines All Markets group booking live

GA – Garuda Indonesia All Markets Claim-It

GF – Gulf Air All Markets Claim-it/ GMT

HU – Hainan Airlines All Markets Passive

I2 – Iberia Express All Markets Passive

I9 – Air Italy All Markets GMT/Claim-It

IB – Iberia All Markets Passive

IG – Meridiana FLY All Markets Claim-It

IT – Kingfisher Airlines All Markets Passive

JJ – TAM Linhas Aereas All Markets Claim-It/GMT

JL – Japan Airlines All Markets Passive

KA – Dragon Air All Markets Passive

KE – Korean Airlines All Markets Claim-It

KL – KLM All Markets Claim-It

KM – Air Malta All Markets Claim-It/GMT

KS – Penair All Markets GMT

LA – LAN Airlines All Markets Claim-It/GMT

LH – Lufthansa All Markets Claim-It/GMT

LO - LOT Polish Airlines All Markets group booking live

LX – Swiss International All Markets group booking live/ Claim-It

LY – El Al Israel Airlines All Markets group booking live

MI – Silkair All Markets Passive

MN – COMAIR All Markets Claim-It

MK – Air Mauritius All Markets Passive

MS – Egyptair All Markets Claim-It

MU – China Eastern Airlines All Markets Passive

MX – Mexicana Airlines All Markets Claim-It

NH – All Nippon All Markets Claim-It

NZ – Air New Zealand All Markets Claim-It

OA – Olympic Airways All Markets Claim-It

OS – Austrian Airlines All Markets Claim-It

OK – Czech Airlines All Markets Claim-It

OU – Croatia Airlines All Markets Passive

PG – Bangkok Airways All Markets Passive/GMT

PK - Pakistan Intl Airlines All Markets GMT

PQ – Aerosur All Markets GMT

PR – Philippine Airlines All Markets Passive

PS – Ukraine Intl Airl All Markets group booking live

PZ – TAM Mercosur All Markets Claim-It/GMT

QF – Qantas All Markets Claim-It

QI – Cimber Air All Markets group booking live

QR – Qatar Airways All Markets Passive

RJ – Royal Jordanian All Markets Passive

RO – Tarom Airlines All Markets group booking live

S3 – Santa Barbara airlines All Markets Claim-It

S4 – SATA INTL All Markets Claim-It

SA – South African Airways All Markets Claim-It

SK – Scandinavian Airlines All Markets group booking live

SN – Brussels Airlines All Markets group booking live

SP – SATA All Markets Claim-It

SQ – Singapore Airlines All Markets group booking live/Claim-it

SS – CORSAIR All Markets Claim-It

SU– Aeroflot All Markets group booking live/GMT

SV – Saudi Arabian Airlines All Markets group booking live

TA – TACA All Markets Passive

TG – Thai Airways All Markets Passive

TN– Air Tahiti Nui All Markets GMT

TP – TAP Air Portugal All Markets Claim-It

TK – Turkish Airlines All Markets Passive

TX – Air Caraibes All Markets Claim-It

U6 – Ural airlines All Markets Claim-It

UA– United Airlines All Markets GMT/Claim-it/Push PNR

UL– Srilankan Airlines All Markets Passive

UN– Transaero Airlines All Markets group booking live

UP – Bahamasair All Markets Claim-It

UX – Air Europa All Markets Claim-It

UU – Air austral All Markets Claim-It

V0 – Conviasa All Markets Claim-It

VA – Virgin Australia intl All Markets Claim-It

VN – Vietnam Airlines All Markets Claim-It/GMT

VS – Virgin Atlantic All Markets Claim-It

WF – Wideroes Flyveselskap All Markets Claim-It

WS – West Jet All Markets Passive/GMT

WY – Oman Air All Markets Claim-It/GMT

ZC – Korongo Airlines All Markets Claim-It



5T – Canadian north

Canadian north operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧Q5T/* (A3 locator)

⌧Q5T/*RECLOC

B Complete the claim process ⌧Q5T/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

5L – Aerosur

Aerosur Airways uses the Sabre Group Management Tool (GMT)

7Q – Elite Airways LLC

Elite Airways LLC operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QA3/* (A3 locator)

⌧QA3/*RECLOC

B Complete the claim process ⌧QA3/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

8U – Afriqiyah Airways

Afriqiyah Airways uses the Sabre Group Management Tool (GMT)

TOP

9W – Jet Airways

Please contact the 9W Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

O9W201B20MARLHRBOMGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-c/20MUMBAI GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

A3 – Aegean Aviation

Aegean operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QA3/* (A3 locator)

⌧QA3/*RECLOC

B Complete the claim process ⌧QA3/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

AA – American Airlines

Please contact the AA Groups Department and they will quote the fare and request the space on your

behalf.

Ticketing the Group Booking

When ready to ticket, contact American Airlines Groups Department and they will release the PNR to your

PCC (Pseudo City Code)

Display the booking by locator and ticket

Step Description Format Examples

A Display the PNR by locator * (AA/Sabre Locator)

*RECLOC

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

AB – Air Berlin

Please contact the AB Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 AB (flight number) (class)

(date) (city pair) NN (number of

seats required)

0AB6564Y10DECFRATXLNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare

For IATA agent

For non IATA agent

(group/flight for HG, use respective

airline code)

3GRPF/SETTLED FARE-IATA

NUMBER

3GRPF/SETTLED FARE-NON

IATA

D Complete the PNR as normal

E Add OSI as a confirmation for the group

3OSI AB GRP

CFM/GRPCONDITIONS ACC/<

IATA nmbr>/<date>/<agent

sign>

3OSI AB GRP

CFM/GRPCONDITIONS

ACC/99999999/01JAN13/AB007

F When the seats are confirmed by the

airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

AC – Air Canada

Air Canada operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QAC/* (AC locator)

⌧QAC/*RECLOC

B Complete the claim process ⌧QAC/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

AF – Air France

Air France operates the Group Claim It procedure for AD-HOC ticketing group bookings.

Air France also operates GMT for allocations.

Agents are permitted to claim the group only when group is ready for ticketing.

Step Description Format Examples

A Display the PNR by locator ⌧QAF/* (AF locator)

⌧QAF/*RECLOC

B Complete the claim process ⌧QAF/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes *

Change name after ticketing No

Divide Yes

* Name changes and divide are not permitted

TOP

AM – Aeromexico

Aeromexico uses Group Management Tool (GMT) for allocation and Group Claim It for group booking ad-

hoc solutions

Group Claim It Procedures

Step Description Format Examples

A Display the PNR by locator ⌧QAM/* (AM locator)

⌧QAM/*RECLOC

B Complete the claim process ⌧QAM/CLM

C Complete PNR as usual

Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

AR– Aerolineas Argentinas

Aerolineas Argentinas uses the Sabre Group Management Tool (GMT)

TOP

AS – Alaskan Airlines

Alaskan Airlines uses Group Management Tool (GMT) for group allocations and Group Claim It for group

booking ad-hoc solutions

Group Claim It Procedures

Step Description Format Examples

A Display the PNR by locator ⌧QAS/* (AS locator)

⌧QAS/*RECLOC

B Complete the claim process ⌧QAS/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

TOP

AV – Avianca

Avianca Airlines uses Group Management Tool (GMT) for group allocations and Passive for ad-hoc

groups

Please contact the AV Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0AV1462B20MARLIMCCSGK20*AB25EF

B Add the Group Name -C/ (number in party) (group name)

-C/20PARIS GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

AY – Finnair

Please contact the AY Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 AY (flight number) (class)

(date) (city pair) NN (number of

seats required)

0AY229Y10DECLHRWAWNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the

airline, ticket the PNR as usual

Finnair also operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QAY/*(AY locator)

⌧QAY/*RECLOC

B Complete the claim process ⌧QAY/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

AZ – Alitalia

To book groups on AZ it’s required to access the AZ multi access partition:

Step Description Format Examples

A Access AZ (ARCO) system ⌧⌧QAZ

B RCVD ADV with IATA code

RCVD ADV without IATA code

6(iata code)

63820000

6(sabre code)(city code)

6BT04NYC

C Add total pax and group name ZZ-C/(nr.pax)(group name)(description)

ZZ-C/10ORLANDO/ADHOC

D Request seats 0 (number of seats) (class) (line number)

010G1

E Add SSR ZZ4/GRPS-AZ---.TCP10 ORLANDO/ADHOC

F Add Agency name 9GRANTOUR PH.567234 MARIA

G PSGR Fare Sale 5FARE EUR 135.00 FREE TEXT

H File number received from AZ 5PRATICA N.123451

I End PNR and queue to AZ QP/LOC.UFF.AZ/19

TOP

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0AZ201B20MARLHRFCOGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20ITALY GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and

title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

B6 – Jetblue Airways

Jetblue Airways uses the Sabre Group Management Tool (GMT)

TOP

BA – British Airways

To create the PNR follow the steps shown below:

Step Description Format Examples

A Move into multi-access mode ⌧⌧BAL

B Display Availability 1 (date) (city pair)

120SEPLHRJNB

C Request seats 0 (number of seats) (class) (line number)

015G7

D Add Group name -C/ (number in party) (group name)

-C/15GROUPNAME

If an error is made, the group name can

be amended only at the point of PNR

creation

-(name number)⌧ C/(number in party)

(amended name)

-1⌧C/15GROUPNAME

E Add phone number with agent

details

9 (phone number) (agency name) REF

(agent reference)

90207 123 1234 MY TRAVEL REF MG

F Add SSR 3GRPF BA ADHOC GROUP

G Add remark with agency IATA

number

5IATA NUMBER (IATA number)

5IATA NUMBER 91212343

H Add received field 6 (name)

6MR SMITH

I Display the whole PNR *A

J Queue PNR to British Airways QP/MANBA0807/86

**UK

market

Add group fare quote

Add The ODS identifier

3SSR GRPF BA GROUPQUOTE

ZZSKODSGBA

TOP

Ticketing the Group Booking

When ready to ticket, follow the steps shown below to merge the PNR into Sabre and issue:-

Step Description Format Examples

A Move into multi-access mode ⌧⌧BAL

B Display the PNR by locator * (airline locator)

*RECLOC

C Enter received field 6 (received name)

6REF MLG

D End the BA PNR (this will

merge the itinerary into Sabre

as GK)

E Add number in party and group

name (This must exactly

match the group name and

number in the BA PNR

including spaces)

-C/ (number in party) (group name)

-C/15ABC GROUP

F Add passenger names (These

must exactly match the

passenger names in the BA

PNR including spaces)

- (number in name field) (surname) / (first

name details)

-2SMITH/GEORGE MR/BERYL MRS

Complete the PNR and ticket as normal.

TOP

BD – BMI

Please contact the BD Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 BD (flight number) (class)

(date) (city pair) NN (number of

seats required)

0BD3584Y10DECFRATXLNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the

airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

BR – Eva Air

Please contact the BR Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0BR201B20MARLHRTPEGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20TAIWAN GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

BT – Air Baltic

Please contact the BT Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 BT (flight number) (class)

(date) (city pair) NN (number of

seats required)

0BT405Y10DECKBPRIXNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the

airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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BW – Caribbean airlines

Caribbean airlines operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QBW/*(CM locator)

⌧QBW/*RECLOC

B Complete the claim process ⌧QBW/CLM

C Complete PNR as usual

CA – Air China

Please contact the CA Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0CA201B20MARLHRSHAGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20SHANGHAI GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

TOP

CM – CopaAirlines

Copa Airlines operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QCM/*(CM locator)

⌧QCM/*RECLOC

B Complete the claim process ⌧QCM/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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CX – Cathay Pacific

Please contact the CX Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0CX201B20MARLHRHKGGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20HONGKONG GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

CY – Cyprus Airways

Cyprus Airways does not operate at the moment.

TOP

CZ – China Southern Airlines

Please contact the CZ Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0CZ201B20MARLHRSHAGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20CZ GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and

title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

DL – Delta Airlines

Delta Airlines uses Group Management Tool (GMT) for group allocation and Group Claim It for group

booking ad hoc solutions

Group Claim It Procedures

Step Description Format Examples

A Display the PNR by locator ⌧QDL/* (DL locator)

⌧QDL/*RECLOC

B Complete the claim process ⌧QDL/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

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DY – Norwegian air

Norwegian air uses Group Claim It for group booking ad hoc solutions

Group Claim It Procedures

Step Description Format Examples

A Display the PNR by locator ⌧QDY/* (DL locator)

⌧QDY/*RECLOC

B Complete the claim process ⌧QDY/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

EI - Aer Lingus

Please contact the EI Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0EI610B20MARDUBAMSGK20*AB25EF

B Add the Group Name -C/ (number in party) (group name)

-C/20PARIS GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

EK – Emirates

Please contact the EK Groups Department and they will quote the fare and request the space on your

behalf. Emirates will determine if they issue the tickets or if they require ticketing by the agency. If ticketing

by the agency is required, please use the following procedures

Ticketing the Group Booking

Emirates airlines operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QEK/*(EK locator)

⌧QEK/*RECLOC

B Complete the claim process ⌧QEK/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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ET – Ethiopian Airlines

Ethiopian Airlines uses Group Management Tool (GMT) for group allocation and Group Claim It for group

booking ad hoc solutions

Step Description Format Examples

A Display the PNR by locator ⌧QET/*(ET locator)

⌧QET/*RECLOC

B Complete the claim process ⌧QET/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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EQ – Tame

Tame operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QEQ/*(EQ locator)

⌧QEQ/*RECLOC

B Complete the claim process ⌧QEQ/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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EY – Etihad

Etihad uses Group Management Tool (GMT) for group allocation and Group Claim It for group booking ad

hoc solutions

Step Description Format Examples

A Display the PNR by locator ⌧QEY/*(EY locator)

⌧QEY/*RECLOC

B Complete the claim process ⌧QEY/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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FI – Icelandair

Please contact the FI Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 FI (flight number) (class) (date)

(city pair) NN (number of seats

required)

0FI454Y10DECKEFLHRNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the

airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

TOP

FM – Shanghai Airlines

Please contact the FM Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0FM201B20MARLHRSHAGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20SHA GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and

title)

-2SMITH/DAVID MR/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

FV – Rossiya Airlines

Please contact the FV Groups Department and they will quote the fare.

Notes from carrier: Names should be provided 21 days, further rules check with the carrier

directly

Name change not permitted

Recommendation from carrier – avoid split situations for group PNRs.

Monitor remarks, as carrier may send additional fare information or request to rebook.

In case names and tickets been entered/issues and remarks are still sent by carrier, make sure to

contact airline technical department for clarification on PNR to avoid cancelation as non ticketed.

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 FV (flight number) (class) (date)

(city pair) NN (number of seats

required)

0FV3584Y10DECFRAMOWNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the

airline, ticket the PNR as usual



Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes



TOP

G3 – Gol/Varig

Gol/Varig controls the booking and ticketing process for Group Bookings. Please contact Gol/Varig directly

TOP

GF – Gulf Air

Gulf Air uses the Group Management Tool (GMT) for group allocation and Group Claim It for group

booking ad-hoc solutions

Group Claim It Procedures

Step Description Format Examples

A Display the PNR by locator ⌧QGF/* (GF locator)

⌧QGF/*RECLOC

B Complete the claim process ⌧QGF/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

HU – Hainan Airlines

Please contact the HU Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0HU201B20MARPEKSYDGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20PEK GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and

title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

I9 – Air Italy

Air Italy uses the Group Management Tool (GMT) for group allocation and Group Claim It for group

booking ad-hoc solutions

Step Description Format Examples

A Display the PNR by locator ⌧QI9/* (GF locator)

⌧QI9/*RECLOC

B Complete the claim process ⌧QI9/CLM

C Complete PNR as usual

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IB – Iberia

Please contact the IB Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0IB201B20MARLHRMADGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20SKI GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and

title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

IG - MeridianaFly

MeridianaFly uses Group Claim It for group booking ad-hoc solutions

Step Description Format Examples

A Display the PNR by locator ⌧QIG/* (GF locator)

⌧QIG/*RECLOC

B Complete the claim process ⌧QIG/CLM

C Complete PNR as usual

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IT – Kingfisher Airlines

Please contact the IT Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0IT201B20MARLHRBOMGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20MUMBAI GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

JJ – TAM Linhas Aereas

Tam operates uses the Group Management Tool (GMT) for group allocation and Group Claim It for group

booking ad-hoc solutions

Step Description Format Examples

A Display the PNR by locator ⌧QJJ/* (JJ locator)

⌧QJJ/*RECLOC

B Complete the claim process ⌧QJJ/CLM

C Complete the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

JL – Japan Airlines

Please contact the JL Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0JL201B20MARLHRNRTGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20TOKYO GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

KA – Dragon Air

Please contact the KA Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0KA201B20MARLHRSHAGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20SHA GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and

title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

KE – Korean Airlines

Korean Airlines operates uses the Group Claim It for group booking ad-hoc solutions

Step Description Format Examples

A Display the PNR by locator ⌧QKE/* (JJ locator)

⌧QKE/*RECLOC

B Complete the claim process ⌧QKE/CLM

C Complete the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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KL – KLM

KLM operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QAF/* (KL locator)

⌧QAF/*RECLOC

B Complete the claim process ⌧QAF/CLM

C Complete PNR as normal

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

TOP

KM – Air Malta

Air Malta uses Group Management Tool (GMT) for group allocation and Group Claim It for group booking

ad-hoc solutions

Group Claim It Procedures

Step Description Format Examples

A Display the PNR by locator ⌧QKM/* (KM locator)

⌧QKM/*RECLOC

B Complete the claim process ⌧QKM/CLM

C Complete PNR as normal

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

KS – Penair

Penair uses the Sabre Group Management Tool (GMT)

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LA – LAN Airlines

LAN uses Group Management Tool (GMT) for group allocation and Group Claim It for group booking ad-

hoc solutions

Step Description Format Examples

A Display the PNR by locator ⌧QLA/* (LA locator)

⌧QLA/*RECLOC

B Complete the claim process ⌧QLA/CLM

C Complete the PNR as normal

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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LH – Lufthansa

Lufthansa uses the Group Management Tool (GMT) for group allocation and Group Claim It for group

booking for ad-hoc solutions

Group Claim It Procedures

Step Description Format Examples

A Display the PNR by locator ⌧QLH/* (LH locator)

⌧QLH/*RECLOC

B Complete the claim process ⌧QLH/CLM

C Complete PNR as normal

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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LO - LOT Polish Airlines

Please contact the LO Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 LO (flight number) (class)

(date) (city pair) NN (number of

seats required)

0LO229Y10DECLHRWAWNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the

airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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LX – Swiss International

Swiss requires agencies to request space in Y Class and then confirms price and respective class back to

the agency. Also uses the Group Claim It for group booking for ad-hoc solutions

Group Claim It Procedures

Step Description Format Examples

A Display the PNR by locator ⌧QLX/* (LH locator)

⌧QLX/*RECLOC

B Complete the claim process ⌧QLX/CLM

C Complete PNR as normal

Step Description Format Examples

A Long sell the required number of seats 0 LX (flight number) (class)

(date) (city pair) NN (number of

seats required)

0LX229Y10DECLHRWAWNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the

airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

LY – El Al Israel Airlines

Please contact the LY Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 LX (flight number) (class)

(date) (city pair) NN (number of

seats required)

0LY315Y10DECTLVLHRNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the

airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

TOP

MH – Malaysian Airlines

Please ring the MH Groups department and they will quote the fare and request the space, and also

arrange ticketing on behalf of travel agents

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MI – Silkair

Please contact the MI Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0MI201B20MARLHRSHAGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20SHA GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and

title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

MN – COMAIR

COMAIR operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QMN/* (MX locator)

⌧QMN/*RECLOC

B Complete the claim process ⌧QMN/CLM

C Complete PNR as normal

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

MK – Air Mauritius

Please contact the Air Mauritius Groups Department and they will quote the fare and request the space on

your behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0MK201B20MARLHRSHAGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20SHA GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

MS – Egyptair

Egyptair operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QMS/* (MX locator)

⌧QMS/*RECLOC

B Complete the claim process ⌧QMS/CLM

C Complete PNR as normal

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

MU – China Eastern Airlines

Please contact the MU Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0MU201B20MARLHRSHAGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20SHA GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

MX – Mexicana Airlines

Mexicana operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QMX/* (MX locator)

⌧QMX/*RECLOC

B Complete the claim process ⌧QMX/CLM

C Complete PNR as normal

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

NH – All Nippon

All Nippon operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QNH/* (MX locator)

⌧QNH/*RECLOC

B Complete the claim process ⌧QNH/CLM

C Complete PNR as normal

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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NZ – Air New Zealand

Air New Zealand operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QNZ/* (NZ locator)

⌧QNZ/*RECLOC

B Complete the claim process ⌧QNZ/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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OA – Olympic Airways

Olympic Airways operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QOA/* (OA locator)

⌧QOA/*RECLOC

B Complete the claim process ⌧QOA/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

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OS – Austrian Airlines

Austrian Airlines operates the Group Claim It procedure for ticketing group bookings and live booking.

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QOS/* (OS locator)

⌧QOS/*RECLOC

B Complete the claim process ⌧QOS/CLM

C Complete PNR as usual

Complete the PNR and end as usual, then issue tickets as necessary

TOP

OK – Czech Airlines

Czech Airlines operates the Group Claim It procedure for ticketing group bookings and live booking.

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QOK/* (OK locator)

⌧QOK/*RECLOC

B Complete the claim process ⌧QOK/CLM

C Complete PNR as usual

Please contact the OK Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 OK (flight number) (class)

(date) (city pair) NN (number of

seats required)

0OK518Y10DECPRGTXLNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

OU – Croatia Airlines

Please contact the OU Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0 OU (flight number)(class)(date)(city

pair)GK (number of seats) * (airline locator)

0OU201B20MARLHRNRTGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20TOKYO GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

PG – Bangkok Airways

Bangkok Airways uses the Sabre Group Management Tool (GMT)

TOP

PK – Pakistan Intl Airlines

Pakistan Intl Airlines uses the Sabre Group Management Tool (GMT)

PQ – Aerosur

Aerosur uses the Sabre Group Management Tool (GMT)

TOP

PR – Philippine Airlines

Please contact the PR Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0PR201B20MARLHRMNLGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20MNL GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and

title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

PS – Ukraine Intl Airl

Step Description Format Examples

A Display airline Availability 1 (date) (city pair)

120JUNKBPTBS

B Request seats in a chosen class with LL

status

0 (pax number) (class) (line

number) NN

020B1LL

C Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

D Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

E Insert OSI with agency name 3OSI PS (Agency name)

3OSI PS ABC TRAVEL

F Insert passenger contact data 3OSI PS CTC (contact type)

(phone number)

3OSI PS CTC MOBILE 777777

G Complete the PNR as normal

H When the seats are confirmed by the

airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

PZ – TAM Mercosur

TAM MERCOSUR operates the Group Claim It procedure for ticketing group and uses the Sabre Group

Management Tool (GMT) for allocation

Step Description Format Examples

A Display the PNR by locator ⌧QPZ/* (PZ locator)

⌧QPZ/*RECLOC

B Complete the claim process ⌧QPZ/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

QF – Qantas

Qantas operates the Group Claim It procedure for ticketing group bookings. Please follow the best

practice to your market

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QQF/* (QF locator)

⌧QQF/*RECLOC

B Complete the claim process ⌧QQF/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

QI – Cimber Air

Step Description Format Examples

A Long sell the required number

of seats

0 QI (flight number) (class) (date) (city pair)

NN (number of seats required)

0QI229Y10DECLHRJNBNN20

B Add Group Name -C/ (number in party) (group name)

-C/20GROUPNAME

C Add SSR re the fare

3GRPF (segment nbr) / FARE REF PLS

CNM AT BEST FARE

3GRPF1/FARE REF PLX CNMF AT BEST

FARE

D Add mandatory OSI (must be

added before first End

Transaction)

3OSI SA GSOR LG1SA (agency name)

(agent name) (phone number)

3OSI CI GSOR LG1SA ABC TRAVEL

REF JANE 02085771234

E Optional information 3OSI SA (free text)

3OSI CI ADDITIONAL PAX MAY BE

ADDED TO GROUP LATER

F Complete the PNR as normal

From the Sabre group PNR, issue tickets in the normal way once names have been added.

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

TOP

QR – Qatar Airways

Please contact the QR Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0QR6B20MARLHRDOHGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20DOHA GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

RJ – Royal Jordanian

Please contact the RJ Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0RJ201B20MARLHRAMMGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20AMMAN GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

RO – Tarom Airlines

Contact the Tarom Airlines group Department via email [email protected] with your group request. Once

fares and deposits are confirmed, complete the process below

Step Description Format Examples

A Long sell the required number

of seats

0 RO (flight number) (class) (date) (city

pair) NN (number of seats required)

0RO229Y10DECLHRBUCNN20

B Add Group Name -C/ (number in party) (group name)

-C/20GROUPNAME

C Add SSR re the fare

3GRPF (segment nbr) / FARE REF PLS

CNM AT BEST FARE

3GRPF1/FARE REF PLX CNMF AT BEST

FARE

D Add mandatory OSI (must be

added before first End

Transaction)

3OSI RO GSOR LG1SA (agency name)

(agent name) (phone number)

3OSI RO GSOR LG1SA ABC TRAVEL

REF JANE 02085771234

E Optional information 3OSI RO (free text)

3OSI RO ADDITIONAL PAX MAY BE

ADDED TO GROUP LATER

F Complete the PNR as normal

From the Sabre group PNR, issue tickets in the normal way once names have been added.

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

S3 – Santa Barbara airlines

Santa Barbara airlines operates the Group Claim It procedure for ticketing group bookings. Please follow

the best practice to your market

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QS3/* (QF locator)

⌧QS3/*RECLOC

B Complete the claim process ⌧QS3/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

S4 – Sata airlines

Sata airlines operates the Group Claim It procedure for ticketing group bookings. Please follow the best

practice to your market

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QS4/* (QF locator)

⌧QS4/*RECLOC

B Complete the claim process ⌧QS4/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

SA – South African Airways

SA operates the Group Claim It procedure for ticketing group bookings and live booking. Please follow the

best practice to your market

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QSA/* (SA locator)

⌧QSA/*RECLOC

B Complete the claim process ⌧QSA/CLM

C Complete PNR as usual

Complete the PNR and issue tickets as necessary

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

SK – Scandinavian Airlines

Please contact the SK Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 SK (flight number) (class)

(date) (city pair) NN (number of

seats required)

0SK679Y10DECCPHTXLNN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the

airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

TOP

SN – Brussels Airlines

Please contact the SN Groups Department and obtain the fare and fare basis.

Step Description Format Examples

A Long sell the required number

of seats

0 SN (flight number) (class) (date) (city

pair) NN (number of seats required)

0SN324Y10DECBRUATHNN20

B Add Group Name -C/ (number in party) (group name)

-C/20GROUPNAME

C Add SSR specifying fare

details

3GRPF (segment number)/ (fare basis)

3GRPF1/FARE BASIS YSPCL123SN

D Add mandatory OSI

3OSI SN GSOR F01SN

E Add optional information for

airline

3OSI SN (free text)

3OSI SN ADDITIONAL PAX MAY BE

ADDED LATER

F Complete the PNR as normal

From the Sabre group PNR ticket in the normal way once names have been added.

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

SQ – Singapore Airlines

Please contact the SQ Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number of seats 0 SQ (flight number) (class)

(date) (city pair) NN (number of

seats required)

0SQ26Y10DECSINFRANN20

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/USD750

D Complete the PNR as normal

E When the seats are confirmed by the

airline, ticket the PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

SS – CORSAIR

CORSAIR operates the Group Claim It procedure for ticketing group bookings. Please follow the best

practice to your market

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QSS/* (QF locator)

⌧QSS/*RECLOC

B Complete the claim process ⌧QSS/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

SU– Aeroflot

Aeroflot uses the Sabre Group Management Tool (GMT) for allocation and Corporate PNR group booking

ad hoc solutions. Please contact the carrier directly to determine the applicable way for your group

booking.

Step Description Format Examples

A Long sell the required number of seats

Request seats with LL status request in

G class

0 SU (flight number) (class)

(date) (city pair) LL (number of

seats required)

0SU26G10DECMOWFRALL20

015G3LL

B Add Group Name -C/ (number in party) (group

name)

-C/20GROUPNAME

C Add SSRGRPF with group fare 3GRPF/ ( group fare )

3GRPF/GGV10

Insert mandatory OSI elements:

3OSI SU AGENCY (add agency

name)

3OSI SU

SMTOURS/AT/MAIL.RU (email

of agency)

3OSI SU PLS ADVISE FARE

AND KK (request a fare, if

required by SU)

E Complete the PNR as normal

F When the seats are confirmed by the

airline, ticket the PNR as usual



Extract from Training Book: Russia:

You may find more details in Russian following the link to the training book

The above link is in Cyrillic language

Ticket issuance recommendation: issue 1

ticket, close booking using E.

Issue next tickets by maximum of 5, close booking with E. Redisplay again and continue ticketing in

the same manner by 5 tickets, closing the PNR.

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

TOP

SV – Saudi Arabian Airlines

Please contact the SV Groups Department and they will quote the fare

Create the Sabre PNR

Step Description Format Examples

A Long sell the required number

of seats

0 SV (flight number) (class) (date) (city

pair) NN (number of seats required)

0SV229Y10DECLHRJEDNN20

B Add Group Name -C/ (number in party) (group name)

-C/20GROUPNAME

C Add fare related SSR

3GRPF (segment nbr) / FARE REF PLS

CNM AT BEST FARE

D Add mandatory OSI (must be

added before first End

Transaction)

3OSI SV GSOR LG1SA (agency name)

(agent name) (phone number)

3OSI SV GSOR LG1SA ABC TRAVEL

REF JANE 02085771234

E Optional information 3OSI SV (free text)

3OSI SV ADDITIONAL PAX MAY BE

ADDED TO GROUP LATER

F Complete the PNR as normal

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

100

TA – TACA

Please contact the TA Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0TA1462B20MARLIMCCSGK20*AB25EF

B Add the Group Name -C/ (number in party) (group name)

-C/20PARIS GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

101

TG – Thai Airways

Please contact the TG Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0TG201B20MARLHRBKKGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20BANGKOK GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and

title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and end as usual, then issue tickets as necessary

TOP

102

TN– Air Tahiti Nui

Air Tahiti Nui uses the Sabre Group Management Tool (GMT)

TOP

103

TP – TAP Air Portugal

Tap operates the Group Claim It procedure for ticketing group bookings and live booking. Please follow

the best practice to your market

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QTP/* (TP locator)

⌧QTP/*RECLOC

B Complete the claim process ⌧QTP/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

104

TX – Air Caraibes

Air Caraibes operates the Group Claim It procedure for ticketing group bookings and live booking. Please

follow the best practice to your market

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QTX/* (TP locator)

⌧QTX/*RECLOC

B Complete the claim process ⌧QTX/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

105

U6 – Ural airlines

Ural airlines operates the Group Claim It procedure for ticketing group bookings and live booking. Please

follow the best practice to your market

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QU6/* (TP locator)

⌧QU6/*RECLOC

B Complete the claim process ⌧QU6/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

106

TK – Turkish Airlines

Please contact the TK Groups Department and they will quote the fare and request the space on your

behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0TK1979G20MARISTLHRGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20TURKISH GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and

title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and end as usual, then issue tickets as necessary

TOP

107

UA– United Airlines

United Airlines uses several tools. Please contact the UA Groups Department and they will quote the fare

and request the space on your behalf

Tools:

• Sabre Group Management Tool (GMT) and Passive booking procedures.

• Claim It

• Push PNR

Claim – It Ticketing the Group Booking

Group Claim It procedure for ticketing group bookings and live booking. Please follow the best practice to

your market

For Claim-it procedure please follow the steps below:

Step Description Format Examples

A Display the PNR by locator ⌧QUA/* (UA locator)

⌧QUA/*RECLOC

B Complete the claim process ⌧QUA/CLM

C Complete PNR as usual

Push PNR Ticketing the Group Booking

Group Push PNR procedure for ticketing group bookings and live booking. Please follow the best practice

to your market

For Push PNR procedure please follow the steps below:

Step Description Format Examples

A Request UA to release the

booking

B Display the booking *UA RECLOC

C Complete PNR as usual

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108

UN– Transaero Airlines

To create the PNR follow the steps shown below:

Step Description Format Examples

A Display Availability 1 (date) (city pair)

120SEPMOWPKC

B Request seats 0 (number of seats) (class) (line number)

015G7

C Add Group name -C/ (number in party) (group name)

-C/15GROUPNAME

If an error is made, the group name can

be amended only at the point of PNR

creation

-(name number)⌧ C/(number in party)

(amended name)

-1⌧C/15GROUPNAME

D Add phone number with agent

details

9 (phone number) -(type of number)

9495 123-1234-A

E Add SSR 3GRPF/NET RUB 8000

F Add received field 6 (name)

6 AB

G Display the whole PNR *A

H End of PNR ET

Please contact the UN Groups Department and check RECLOC UN in PNR.

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109

Ticketing the Group Booking

When fare is confirm and ready to ticket, follow the steps shown below to merge the PNR into Sabre and

issue:

Step Description Format Examples

A Display the PNR by locator * (airline locator)

*RECLOC

B Enter received field 6 (received name)

6AB

C Add passenger names - (surname) / (first name details)

-IVANOV/IVAN MR

Complete the PNR and issue tickets as necessary

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing Yes

Divide Yes

TOP

110

UP – Bahamasair

Bahamasair operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QUP/* (UX locator)

⌧QUP/*RECLOC

B Complete the claim process ⌧QUP/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

111

UX – Air Europa

Air Europa operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QUX/* (UX locator)

⌧QUX/*RECLOC

B Complete the claim process ⌧QUX/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

112

UU – Air austral

Air austral operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QUU/* (UX locator)

⌧QUU/*RECLOC

B Complete the claim process ⌧QUU/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

113

V0 – Conviasa

Conviasa operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QV0/* (UX locator)

⌧QV0/*RECLOC

B Complete the claim process ⌧QV0/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

114

VA – Virgin Australia intl

Virgin Australia intl operates the Group Claim It procedure for ticketing group bookings

Step Description Format Examples

A Display the PNR by locator ⌧QVA/* (UX locator)

⌧QVA/*RECLOC

B Complete the claim process ⌧QVA/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

115

VN – Vietnam Airlines

Vietnam airlines uses Group Management Tool (GMT) for group allocation and Group Claim It for group

booking ad hoc solutions

Step Description Format Examples

A Display the PNR by locator ⌧QVN/* (VN locator)

⌧QVN/*RECLOC

Complete the claim process ⌧QVN/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

116

VS – Virgin Atlantic

Virgin Atlantic uses Group Claim It for group booking ad hoc solutions

Step Description Format Examples

A Display the PNR by locator ⌧QVS/* (VN locator)

⌧QVS/*RECLOC

Complete the claim process ⌧QVS/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

117

WF – Wideroes Flyveselskap

Wideroes Flyveselskap uses Group Claim It for group booking ad hoc solutions

Step Description Format Examples

A Display the PNR by locator ⌧QWF/* (VN locator)

⌧QWF/*RECLOC

Complete the claim process ⌧QWF/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

118

WS – West Jet

West Jet uses Group Management Tool (GMT) for group allocation Please contact the WS Groups

Department and they will quote the fare and request the space on your behalf

Ticketing the Group Booking

To create the Sabre PNR when flights are already held in the airline’s system and the airline requires

tickets to be issued against passive Sabre segments, follow the process shown below.

Step Description Format Examples

A ‘GK’ the flight segment with

airline locator

0(flight number)(class)(date)(city pair)GK

(number of seats) * (airline locator)

0WS201B20MARLHRSHAGK20*ABCDEF

B Add the Group Name -C/ (number in party) (group name)

-C/20SHA GROUP

C Add individual names to the

PNR as they become known

- (number) (surname) / (first name and title)

-2SMITH/DAVID ME/MARY MRS

Complete the PNR and issue tickets as necessary

TOP

119

WY – Oman Air

[March 2016]

OMAN AIR supports Group Claim It for group booking solutions. Oman intends to support travel agencies

on Group Management Tool (GMT) as well soon, having contracted and implemented the tool.

Group Claim It Procedures

Step Description Format Examples

A Display the PNR by locator ⌧QWY/* (WY locator)

⌧QWY/*RECLOC

Complete the claim process ⌧QWY/CLM

C Complete PNR as usual

Product Activation

Seat assignment (<51 pax) Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

TOP

120

ZC – Korongo Airlines

Korongo Airlines uses Group Management Tool (GMT) and Group Claim It for group booking solutions

Group Claim It Procedures

Step Description Format Examples

A Display the PNR by locator ⌧QZC/* (WY locator)

⌧QZC/*RECLOC

Complete the claim process ⌧QZC/CLM

C Complete PNR as usual

Product Activation

Seat assignment Yes

Change name before ticketing Yes

Change name after ticketing No

Divide Yes

121

General Procedures

1. Name changes

• Change name:

-30¤NEW/NAME

• Remove name:

-2.1¤

• Use these entries to change name before the pax is ticketed.

• If the pax is ticketed, please look at the carrier’s profile WETP to check if name changes are allowed.

• When there are seats reserved in B field (for any of the passengers) the agent will not be able to remove

name, only to change name.

• If the passenger has a seat, cncl the seat and then change his name

• In case of codeshare flights, it is not possible to add, change, delete name after one pax is ticketed – if

you do not have all names please divide the PNR before ticketing or wait for all names and only then issue

the tkt.

• Do not change the group name

2. Seat assignment

Step Description Format Examples

A Display seat map for each segment 4 G (segment number) *

4G1*

B Assign specific seat to specific pax 4 G (segment number) / (seat

number and seat row) – (name

item)

4G1/23A-2.1

Assign specific several seat to several pax 4 G (segment number) / (seat

numbers and seat rows) – (name

items)

4G1/23ABC-2.1-4.1

A+B Assign generic seats to all pax and all flights 4GA/

A+B Assign generic seats to all pax for a specific flight 4 G (segment) /

4G1/

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3. Divide

Step Description Format

Number of passengers to divide and their

name items

DC/3*3.1*4.1*5.1

See the divided record, add agent signature

6AGENT

C Filling the record and move to the original pnr F

D Sign the pnr 6AGENT

E Close the transaction E

• Wait for RELOC (Airline PNR locator at the end of the segment) before making changes

• Do not make change during the process

• To view all divided PNRs do:

• To view the divided PNR from line 1 in the *D display:

51*

4. General tips:

Always wait for RELOC – do not make any changes before RELOC is appended.

Issue tickets for up to 9 PAX at a time

Do not book large groups (less than 50)

Avoid multiple changes in short period of time

Do not ask the carrier for changes in live/claim-it PNR

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