HELPFUL HINTS FOR DISABLING POP-UP BLOCKERS
(For Chrome, Explorer, Firefox, and Safari Internet Browsers)
For a Google Chrome internet browser on a computer running Windows:
By default, Chrome will notify you when a popup is blocked and give you an option to see it.
To turn off pop-up blockers in Chrome, follow these instructions:
Step 1. Click the customize and control Google Chrome menu (the three dots in the upper right corner of the
Google Chrome internet browser).
Step 2. Select Settings” from the drop down menu.
Step 3. Click Advancedat the bottom of the Settings main page.
Step 4. Under Privacy and security,” click the Site Settingsbutton.
Step 5. Select Pop-ups and redirects.
Step 6. To disable the pop-up blocker uncheck or switch off the Blocked (recommended)box.
Step 7. To disable the pop-up blocker or switch off the blocked for just revenue websites.
Click on Add” and this screen will appear:
Add [*.]dor.ky.gov and click Add.”
For Internet Explorer 10 and above:
Step 1. Click the GEAR icon on the upper right corner of the Internet Explorer internet browser.
Step 2. Select “Internet options.
Step 3. Select the Privacytab.
Step 4. Uncheck Turn on Pop-up Blockerto disable the pop-up blocker.
Step 5. Click the “Settings” button to disable pop-up blockers for specific sites. In the address of website to
allow section please enter *.dor.ky.gov and click on the Addbutton.
Step 6. Click OK.
For a Mozilla Firefox internet browser on a computer running Windows:
Step 1. Select the three horizontal bars in the upper right corner of the browser.
Step 2. Select Options.
Step 3. Select the “Privacy & Securitytab.
Step 4. To disable the pop-up blocker, uncheck the Block pop-up windowsbox below Permissions.
Step 5. To allow specific pop-ups, click Exceptionsand enter the URL apps.gateway.dor.ky.gov in the :Address
of the website” section and click on the Allowbutton.
Step 6. Close the window.
Step 7. Click “OK.”
For a Safari internet browser on a Mac computer:
Step 1. From the Safari menu, select Preferences.”
Step 2. Click Websitesat the top of the window.
Step 3. Select Pop-up Windows.
Step 4. To disable the pop-up blocker select Allow next to “When visiting other websites.”
Step 5. To allow specific pop-ups, navigate to the web page, follow steps 1-3 and then select Allow next to the
name of the site.