Page 1 of 4
Microsoft Teams Clinical Secure Messaging
Notication Settings
On Call - Override Do Not Disturb
26June2024
iPhone settings (see page 3 for Android settings)
2. Block notications
In the Teams app tap your prole circle and then
Notications>Block Notications
Turn o When Active on other devices.
3. Set alerts
Set alerts>Sound and vibration
Set your preferred sound and turn the volume UP
on your phone.
Silent mode must be turned OFF in order for this to work.
!
1. Turn silent mode on or o
When Silent mode is ON, iPhone doesn’t ring or play alerts or other sound eects (but iPhone may still
vibrate).
When Silent mode is OFF, iPhone plays all sounds.
On iPhone 15 Pro and iPhone 15 Pro Max: Go to Settings > Sounds & Haptics, then turn Silent mode on or
o. (You can also congure the Action button to turn Silent mode on or o, in addition to other functions.)
On other models: Flip the Ring/Silent switch toward the back of your iPhone to turn Silent mode on. Flip it
toward the front to turn Silent mode o.
You can also open Control Center, then tap the Silent Mode button to turn on Silent mode. Tap the Silent Mode
button to turn it o.
Important: Clock alarms, audio apps such as Music, and many games play sounds through the built-in
speaker, even when Silent mode is on. In some countries or regions, the sound eects for Camera, Voice
Memos, and Emergency Alerts are played, even when the Ring/Silent switch is set to silent.
Page 2 of 4
Microsoft Teams Clinical Secure Messaging
Notication Settings
On Call - Override Do Not Disturb
26June2024
4. OPTIONAL STEP: Set up focus mode (will allow ONLY Teams and phone calls)
On your iPhone:
Settings>Focus
Click + and tap Custom.
Give it a name (you can also select a
colour and icon if you choose), tap Next
and then Customize Focus.
Tap Choose Apps, then Allow
Notications From and tap
Phone and Teams. Tap Done.
• Using this setting will only allow notications from the apps you have selected, in this case Phone
and Teams only. This Focus mode is Optional and as an example could be used when you only want
notications from Teams or a paging team (via phone).
• All other available options in the Focus mode are completely optional and at the discretion of the user
creating the optional Focus mode.
!
5. To activate Focus mode
Swipe down from the top left of the home screen tap on Focus and select the new Focus Mode (ex: On Call).
6. To disable Focus mode
Follow the steps above and select On Call again to shut it o.
Page 3 of 4
Microsoft Teams Clinical Secure Messaging
Notication Settings
On Call - Override Do Not Disturb
26June2024
Android settings
Silent mode must be turned OFF in order for this to work.
!
1. Block notications
In the Teams app tap your prole circle and then
Notications>Block Notications
Turn o When Active on other devices.
2. App notications
Swipe down from the top of the home screen and select
the gear icon (settings), select Apps and then Teams.
Ensure Notications>Allow notications is on (should
be on by default).
3. Sounds and vibration
Swipe down from the top of the screen and press and
hold the speaker icon until you get the settings menu for
sounds.
Ensure Sound is selected and set your volume loud.
4. Do not disturb
Swipe down from the top of the screen and
select the gear icon (settings) then select
Notications>Do Not Disturb and then Calls
and messages.
Page 4 of 4
Microsoft Teams Clinical Secure Messaging
Notication Settings
On Call - Override Do Not Disturb
26June2024
5. Calls and messages
Verify All Calls is turned on as
well as Repeat callers.
6. App notications
Tap to get back to the Do not disturb screen and tap App notications.
Add Teams as an allowed App (the phone app can also be added if you
choose).
When Do Not Disturb (DND) is enabled with these settings phone calls and Teams messages will
override DND mode.
!