Banking 101
Welcome to your first college class: Banking 101! Banking in the U.S. can be different than in other countries, so here is a
list of suggested questions to ask any bank, and use it with the summary chart of services and fees. The more you know, the
less you will be surprised by any extra fees.
Things to note:
1. Given the size of the U.S. and federal banking regulations, there is no one bank that operates in all states and territories.
2. If you are working on campus, you should set up direct deposit with your banking account in the United State. Instead
of your employer issuing you a paper check which you must physically deposit into your account, Macalester will
deposit it electronically. To set up direct deposit, log into 1600grand; select the Employment/My Job tab; choose Direct
Deposit link to add your bank account information.
Location and Hours
● What are your hours of operation? Are ATMs open 24 hours? Do I need an appointment to talk with a banker?
● Is there a 24-hour customer service number in case I have a financial emergency?
● How many bank branches and ATMs do you have in my area? Are there locations in other states?
Opening an Account and Types of Bank Accounts
● What are the differences between a saving, checking, or other accounts?
● What is the minimum amount I have to put in to open an account?
● If I open an account, how much interest will I earn? How is that interest compounded?
● Is my checking account an interest-bearing account? What are the restrictions?
Service Fees
● What are the transaction or monthly fees? Is there a minimum balance or something else I can to avoid paying a fee?
● Will I be penalized if I don’t keep my money in the account for a certain amount of time?
● Can I get an ATM (debit) card? If so, are there any fees or restrictions associated with this?
● If I use the ATM card at another bank’s ATM machine, is there a fee? What is that amount?
● Are checks free or discounted?
● Does the bank provide free money orders or money transfers? If not, what are the fees?
Maintaining a Bank Account
● Update phone numbers and address as needed
● Open deposit and maintenance fee
● Never share account information through email or phone with anyone unfamiliar.
Online Banking
● Do you have free online banking? Does your bank have an App for my device?
● Can I get online statements, or are paper statements mailed to me?
● Is online bill pay available? Is there a fee associated with this service?
Other
● What can your bank offer me that others cannot?
● Does your bank provide free notary services (proof of signature on legal documents)?
● What is your funds availability (account balance versus available spending amount) policy?
● What is my liability for unauthorized transactions on my account, including identity theft?
● What are the overdraft (writing a check for more money than is in the account) protection options?
● How soon are deposited funds available?
● If I need to close my bank account, how do I do so and what documents do I need? Must I go to the bank in person?