Mapping the Technical Dependencies of Information Assets
4.2 Key information flows and work flows
Information assets do not remain static, they continuously move around both within organisations and
between different ones, so it is important you understand the flow of information and related work processes.
This will help you to understand your technical dependencies, as well as informing the development of your
organisation’s information strategy.
4.2.1 Data flow
As with any other form of inventory, new information is added, moves in and out of central data warehouses,
and is eventually decommissioned. Mapping the migration and flow of information around an organisation
enables you to identify the network environment and all hardware and software storing or accessing the
information, including staging areas where information can be intercepted or restored.
IT management professionals (e.g. network managers, systems managers and database administrators) and IT
change managers can track the flow of information assets and identify technical staging areas. Your technical
mapping exercise should identify access rights, the location of information assets and catalogue the network
environment supporting the information asset.
4.2.2 Work flow
A work flow is a virtual representation of the work an individual or organisational unit actually carries out. It
differs from the data flow in that it is designed to identify roles, responsibilities, functions, teams, projects
and organisational structures.
Examining work flow can provide you with the opportunity to measure, analyse, identify, standardise, correct,
enhance, match and consolidate information assets. It will also enable you to identify weaknesses such as
organisational silos and single points of failure.
4.3 Software tools
You will almost certainly have software tools that can help you, even if you don’t realise it. Software
discovery tools are quite common within organisations and can help locate the software that supports
information assets and identify dependencies. This usually falls within the remit of system administrators or
system integrators. You should talk to whoever implements your software patching and updates.
Another tool which can help you is DROID, a free file characterisation tool which The National Archives has
developed. Through identifying file formats and versions, DROID can help you establish the software
dependencies of your information.
A range of related services and solutions are available for procurement via the Digital Continuity Framework.