User's Guide - XP-4200/XP-4205

XP-4200/XP-4205 User's Guide

Contents

XP-4200/XP-4205 User's Guide................................................................................................................. 11

Product Basics .......................................................................................................................................... 12

Product Parts Locations ..................................................................................................................... 12

Product Parts - Front ..................................................................................................................... 13

Product Parts - Inside .................................................................................................................... 14

Product Parts - Back...................................................................................................................... 15

Using the Control Panel ..................................................................................................................... 15

Control Panel Buttons and Lights .................................................................................................. 16

The LCD Screen ....................................................................................................................... 17

Status Icon Information ............................................................................................................. 17

Entering Characters on the LCD Screen................................................................................... 19

Viewing Animations................................................................................................................... 19

Changing LCD Screen Language.................................................................................................. 20

Using Power Saving Settings ............................................................................................................. 20

Changing the Sleep Timer Settings ............................................................................................... 20

Changing the Power Off Timer Settings ........................................................................................ 20

Using the Epson Smart Panel Mobile App.......................................................................................... 21

Voice-activated Printing ..................................................................................................................... 21

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 22

Setting Up Epson Connect Services.............................................................................................. 23

Using Epson Email Print ............................................................................................................... 23

Using Epson Remote Print ........................................................................................................... 23

Using Epson Scan to Cloud........................................................................................................... 24

Using AirPrint .................................................................................................................................... 25

Setting Up Printing on a Chromebook ................................................................................................ 26

Android Printing Using the Epson Print Enabler ................................................................................ 26

Using Epson Print and Scan App with Windows Tablets ................................................................... 26

Using the Mopria Print Service .......................................................................................................... 27

Wi-Fi Networking ....................................................................................................................................... 29

Network Security Recommendations ................................................................................................. 29

Wi-Fi Infrastructure Mode Setup......................................................................................................... 30

Selecting Wireless Network Settings from the Control Panel ........................................................ 31

Wi-Fi Direct Mode Setup .................................................................................................................... 33

Enabling Wi-Fi Direct (Simple AP) Mode ....................................................................................... 34

Wi-Fi Protected Setup (WPS)............................................................................................................. 35

Using WPS to Connect to a Network ............................................................................................. 35

Printing a Network Status Sheet......................................................................................................... 36

Printing a Network Connection Report ............................................................................................... 36

Network Connection Report Codes and Messages....................................................................... 37

Changing or Updating Network Connections ..................................................................................... 43

Accessing the Web Config Utility................................................................................................... 43

Changing a USB Connection to a Wi-Fi Connection...................................................................... 44

Connecting to a New Wi-Fi Router ................................................................................................ 44

Disabling Wi-Fi Features ............................................................................................................... 45

Disabling Wi-Fi Direct (Simple AP) Mode ...................................................................................... 46

Loading Paper ........................................................................................................................................... 47

Loading Paper in the Rear Paper Feeder........................................................................................... 47

Paper Loading Capacity..................................................................................................................... 51

Double-sided Printing Capacity.......................................................................................................... 53

Borderless Paper Type Compatibility ................................................................................................. 54

Compatible Epson Papers.................................................................................................................. 55

Turning Off the Paper Setting Alert..................................................................................................... 57

Selecting the Paper Settings - Control Panel ..................................................................................... 57

Paper Type Settings - Control Panel ............................................................................................. 58

Paper or Media Type Settings - Printing Software.............................................................................. 58

Placing Originals on the Product ............................................................................................................. 60

Placing Originals on the Scanner Glass ............................................................................................. 60

Copying ...................................................................................................................................................... 63

Copying Documents or Photos........................................................................................................... 63

Copying Books, ID Cards, or Borderless Photos................................................................................ 64

Copying Options................................................................................................................................. 65

Printing from a Computer ......................................................................................................................... 67

Printing with Windows ........................................................................................................................ 67

Selecting Basic Print Settings - Windows ...................................................................................... 68

Print Quality Options - Windows ............................................................................................... 70

Multi-Page Printing Options - Windows..................................................................................... 71

Selecting Double-sided Printing Settings - Windows ..................................................................... 71

Double-sided Printing Options - Windows................................................................................. 74

Print Density Adjustments - Windows ....................................................................................... 75

Selecting Additional Layout and Print Options - Windows ............................................................. 76

Custom Color Correction Options - Windows............................................................................ 78

Image Options and Additional Settings - Windows.................................................................... 79

Header/Footer Settings - Windows ........................................................................................... 80

Selecting a Printing Preset - Windows........................................................................................... 81

Selecting Extended Settings - Windows ........................................................................................ 82

Extended Settings - Windows ................................................................................................... 84

Printing Your Document or Photo - Windows................................................................................. 85

Checking Print Status - Windows .................................................................................................. 87

Selecting Default Print Settings - Windows.................................................................................... 87

Changing the Language of the Printer Software Screens ......................................................... 88

Changing Automatic Update Options ............................................................................................ 89

Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 90

Selecting Print Settings - Windows 10 S........................................................................................ 91

Printing on a Mac ............................................................................................................................... 94

Selecting Basic Print Settings - Mac ............................................................................................. 95

Print Quality Settings - Mac....................................................................................................... 99

Print Options - Mac ................................................................................................................... 99

Selecting Page Setup Settings - Mac .......................................................................................... 100

Selecting Print Layout Options - Mac........................................................................................... 101

Selecting Double-sided Printing Settings - Mac........................................................................... 102

Double-sided Printing Options and Adjustments - Mac........................................................... 103

Managing Color - Mac ................................................................................................................. 104

Color Matching and Color Options - Mac ................................................................................ 105

Selecting Printing Preferences - Mac .......................................................................................... 106

Printing Preferences - Mac...................................................................................................... 107

Printing Your Document or Photo - Mac ...................................................................................... 108

Checking Print Status - Mac.................................................................................................... 109

Printing from a Smartphone or Tablet............................................................................................... 109

Printing with Epson Photo+ .............................................................................................................. 110

Cancelling Printing Using a Product Button...................................................................................... 110

Scanning .................................................................................................................................................. 111

Starting a Scan................................................................................................................................. 111

Starting a Scan Using the Product Control Panel ........................................................................ 111

Scanning to a Connected Computer ....................................................................................... 112

Scanning to the Cloud............................................................................................................. 113

Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 114

Control Panel Scanning Options ............................................................................................. 115

Starting a Scan Using Epson ScanSmart .................................................................................... 116

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 117

Starting a Scan from a Scanning Program................................................................................... 120

Starting a Scan from a Smartphone or Tablet.............................................................................. 122

Scanning a Document in Epson ScanSmart..................................................................................... 122

Saving a Scan ............................................................................................................................. 125

Attaching a Scan to Email............................................................................................................ 126

Sending a Scan to a Cloud Service ............................................................................................. 127

Printing a Scan ............................................................................................................................ 128

Selecting Epson ScanSmart Settings............................................................................................... 129

Changing the Epson Product....................................................................................................... 130

Changing the Scan Settings ........................................................................................................ 131

Changing the File Name Settings ................................................................................................ 133

Changing the Save Settings ........................................................................................................ 134

Save Settings.......................................................................................................................... 136

Customizing Action Icons ............................................................................................................ 138

Scanning in Epson Scan 2 ............................................................................................................... 139

Additional Scanning Settings - Main Settings Tab ....................................................................... 142

Additional Scanning Settings - Advanced Settings Tab............................................................... 143

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 144

Image Format Options................................................................................................................. 145

Scan Resolution Guidelines ........................................................................................................ 146

Replacing Ink Cartridges and Maintenance Boxes............................................................................... 147

Ink Safety Precautions ..................................................................................................................... 147

Check Cartridge and Maintenance Box Status................................................................................. 149

Checking Cartridge and Maintenance Box Status on the LCD Screen ........................................ 149

Checking Cartridge and Maintenance Box Status - Windows...................................................... 150

Checking Cartridge and Maintenance Box Status - Mac ............................................................. 153

Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 154

Ink Cartridge and Maintenance Box Part Numbers...................................................................... 154

Removing and Installing Ink Cartridges............................................................................................ 155

Printing with Black Ink and Expended Color Cartridges ................................................................... 161

Printing with Expended Color Cartridges - Control Panel ............................................................ 161

Printing with Expended Color Cartridges - Windows ................................................................... 162

Printing with Expended Color Cartridges - Mac ........................................................................... 162

Conserving Low Black Ink with Windows ......................................................................................... 164

Replacing the Maintenance Box....................................................................................................... 165

Adjusting Print Quality............................................................................................................................ 169

Print Head Maintenance................................................................................................................... 169

Print Head Nozzle Check............................................................................................................. 169

Checking the Nozzles Using the Product Control Panel ......................................................... 170

Checking the Nozzles Using a Computer Utility...................................................................... 172

Print Head Cleaning .................................................................................................................... 174

Cleaning the Print Head Using the Product Control Panel ...................................................... 174

Cleaning the Print Head Using a Computer Utility................................................................... 176

Power Cleaning................................................................................................................................ 179

Power Cleaning Using the Product Control Panel ....................................................................... 179

Power Cleaning Using a Computer Utility.................................................................................... 180

Aligning the Print Head Using the Product Control Panel................................................................. 182

Cleaning the Paper Guide ................................................................................................................ 182

Cleaning and Transporting Your Product ............................................................................................. 185

Cleaning Your Product ..................................................................................................................... 185

Cleaning the Print Head Path ........................................................................................................... 185

Transporting Your Product ............................................................................................................... 188

Solving Problems .................................................................................................................................... 193

Checking for Software Updates........................................................................................................ 193

Product Status Messages ................................................................................................................ 194

Running a Product Check ................................................................................................................ 197

Resetting Control Panel Defaults ..................................................................................................... 197

Solving Setup Problems ................................................................................................................... 198

Product Does Not Turn On or Off................................................................................................. 199

Noise After Ink Installation ........................................................................................................... 199

Software Installation Problems .................................................................................................... 199

Solving Network Problems ............................................................................................................... 200

Product Cannot Connect to a Wireless Router or Access Point .................................................. 200

Network Software Cannot Find Product on a Network................................................................. 202

Product Does Not Appear in Mac Printer Window ....................................................................... 203

Cannot Print Over a Network....................................................................................................... 204

Cannot Scan Over a Network ...................................................................................................... 205

Wireless Network Connection is Unstable on a Mac ................................................................... 206

Solving Copying Problems ............................................................................................................... 207

Product Makes Noise, But Nothing Copies.................................................................................. 207

Product Makes Noise When It Sits for a While............................................................................. 207

Solving Paper Problems................................................................................................................... 207

Paper Feeding Problems............................................................................................................. 208

Paper Jam Problems Inside the Product ..................................................................................... 209

Paper Jam Problems in the Rear Cover ...................................................................................... 212

Paper Ejection Problems ............................................................................................................. 213

Solving Problems Printing from a Computer..................................................................................... 213

Nothing Prints.............................................................................................................................. 214

Product Icon Does Not Appear in Windows Taskbar ................................................................... 215

Printing is Slow ............................................................................................................................ 216

Solving Page Layout and Content Problems.................................................................................... 218

Inverted Image............................................................................................................................. 218

Too Many Copies Print ................................................................................................................ 219

Blank Pages Print ........................................................................................................................ 219

Incorrect Margins on Printout....................................................................................................... 220

Border Appears on Borderless Prints .......................................................................................... 220

Incorrect Characters Print............................................................................................................ 221

Incorrect Image Size or Position.................................................................................................. 221

Slanted Printout........................................................................................................................... 222

Solving Print Quality Problems......................................................................................................... 223

White or Dark Lines in Printout .................................................................................................... 223

Blurry or Smeared Printout .......................................................................................................... 224

Faint Printout or Printout Has Gaps............................................................................................. 225

Grainy Printout............................................................................................................................. 226

Incorrect Colors ........................................................................................................................... 227

Solving Scanning Problems ............................................................................................................. 228

Scanning Software Does Not Operate Correctly ......................................................................... 228

Cannot Start Epson Scan 2 ......................................................................................................... 229

Scanning is Slow ......................................................................................................................... 230

Cannot Send Scans to a Cloud Service....................................................................................... 230

Solving Scanned Image Quality Problems ....................................................................................... 230

Scanned Image Quality Problems ............................................................................................... 231

Image Consists of a Few Dots Only............................................................................................. 232

Line of Dots Appears in All Scanned Images............................................................................... 233

Straight Lines in an Image Appear Crooked ................................................................................ 233

Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 233

Image Colors are Patchy at the Edges ........................................................................................ 234

Ripple Patterns Appear in an Image............................................................................................ 234

Scanned Image Edges are Cropped ........................................................................................... 235

Resetting the Epson Scan 2 Settings .......................................................................................... 235

Uninstall Your Product Software....................................................................................................... 235

Uninstalling Product Software - Windows.................................................................................... 236

Uninstalling Product Software - Mac............................................................................................ 237

Where to Get Help ........................................................................................................................... 238

Technical Specifications ........................................................................................................................ 239

Windows System Requirements ...................................................................................................... 239

Mac System Requirements .............................................................................................................. 240

Paper Specifications ........................................................................................................................ 240

Printable Area Specifications ........................................................................................................... 242

Scanning Specifications ................................................................................................................... 243

Ink Cartridge Specifications.............................................................................................................. 244

Dimension Specifications ................................................................................................................. 245

Electrical Specifications ................................................................................................................... 245

Environmental Specifications ........................................................................................................... 246

Interface Specifications .................................................................................................................... 246

Network Interface Specifications ...................................................................................................... 246

Safety and Approvals Specifications ................................................................................................ 247

Notices ..................................................................................................................................................... 249

Important Safety Instructions............................................................................................................ 249

General Product Safety Instructions ............................................................................................ 249

Wireless Connection Safety Instructions ..................................................................................... 251

LCD Screen Safety Instructions................................................................................................... 251

Important Privacy Notice (Printer Serial Number)............................................................................. 252

FCC Compliance Statement............................................................................................................. 252

Binding Arbitration and Class Waiver ............................................................................................... 253

Trademarks...................................................................................................................................... 256

Copyright Notice............................................................................................................................... 257

libTIFF Software Acknowledgment.............................................................................................. 257

A Note Concerning Responsible Use of Copyrighted Materials................................................... 258

Default Delay Times for Power Management for Epson Products ............................................... 258

Copyright Attribution.................................................................................................................... 258

XP-4200/XP-4205 User's Guide

Welcome to the XP-4200/XP-4205 User's Guide.

For a printable PDF copy of this guide, click

here.

Product Basics

See these sections to learn about the basic features of your product.

Product Parts Locations

Using the Control Panel

Using Power Saving Settings

Using the Epson Smart Panel Mobile App

Voice-activated Printing

Epson Connect Solutions for Smartphones, Tablets, and More

Using AirPrint

Setting Up Printing on a Chromebook

Android Printing Using the Epson Print Enabler

Using Epson Print and Scan App with Windows Tablets

Using the Mopria Print Service

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

1 Rear paper feeder

2 Paper support

3 Edge guides

4 Feeder guard

5 Output tray

6 Stopper

Parent topic: Product Parts Locations

Product Parts - Inside

1 Document cover

2 Scanner glass

3 Control panel

1 Scanner unit support

2 Scanner unit

3 Ink cartridge holder

Parent topic: Product Parts Locations

Product Parts - Back

1 Maintenance box cover

2 Rear cover (duplexer)

3 AC inlet

4 USB port

Parent topic: Product Parts Locations

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights

Changing LCD Screen Language

Parent topic: Product Basics

Control Panel Buttons and Lights

power button and light

home button

3 LCD screen

4 + and – buttons

stop button

6 start button

7 reset button

8 Arrow buttons and the OK button

9 back button

help button

The LCD Screen

Status Icon Information

Entering Characters on the LCD Screen

Viewing Animations

Parent topic: Using the Control Panel

The LCD Screen

1 Displays the supply status information

2 Displays the network connection status

3 Displays the Quiet Mode screen

4 Menu options

5 Scrolls to show more menu options

Parent topic: Control Panel Buttons and Lights

Related references

LCD Screen Safety Instructions

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions.

Icons Description

Ink and maintenance box status; select the icon to view the ink and maintenance box

levels

Network connection status; select the icon to set up or change your network connection

• The product is not connected to a wireless network

• The product is searching for an SSID or experiencing a wireless network

connection issue

• The product is connected to a wireless network; the number of bars indicates the

connection's signal strength

• Wi-Fi Direct is disabled

• Wi-Fi Direct is enabled

Indicates whether the Quiet Mode setting is enabled or disabled. Select the icon to change

the setting. When this feature is enabled and depending on the selected paper type and

print quality, noise is reduced during printing, but the print speed may be reduced.

There is a problem with the indicated setting; select the icon for information on resolving

the problem

Additional information is available; select the icon to display the information

Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

• To move the cursor, select the left or right arrows.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers or symbols, select .

• To enter a commonly used domain name, select .

• To enter a space, select .

Parent topic: Control Panel Buttons and Lights

Viewing Animations

You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a

problem.

1. Press the help button.

2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on

common procedures.

3. Select a topic from the list of available topics and follow the on-screen instructions.

Parent topic: Control Panel Buttons and Lights

Changing LCD Screen Language

You can change the language used on the LCD screen.

1. Press the home button, if necessary.

2. Select Settings > Basic Settings > Language.

3. Select a language.

Parent topic: Using the Control Panel

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period

of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

1. Press the home button, if necessary.

2. Select Settings > Basic Settings > Sleep Timer.

3. Press the + and – button to adjust the number of minutes of inactivity before the product enters sleep

mode.

Note: You can also use the displayed numeric keypad to select the number of minutes (up to 60).

4. Select Done.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

1. Press the home button, if necessary.

2. Select Settings > Basic Settings > Power Off Timer.

3. Select a time period between 30minutes and 12h (12 hours).

Parent topic: Using Power Saving Settings

Using the Epson Smart Panel Mobile App

Use this free Apple and Android app to set up and control your Epson product. Epson Smart Panel also

lets you check product status.

Note: App features may vary depending on your Epson product.

1. Visit epson.com/connect (U.S.) or epson.ca/connect (Canada) to learn more about Epson Smart

Panel and check the compatibility of your mobile device.

2. Download Epson Smart Panel from the Apple App Store or Google Play.

3. Do one of the following:

• If your Epson product is already connected to a wireless network, connect your mobile device to

the same network. Then open Epson Smart Panel and select your Epson product, if necessary.

• If your Epson product is not connected to a wireless network, connect your mobile device to the

network you want to use, then open Epson Smart Panel and follow the instructions to set up your

Epson product.

Now you are ready to control your Epson product with your mobile device.

Parent topic: Product Basics

Related topics

Wi-Fi Networking

Voice-activated Printing

Take advantage of voice-activated, hands-free printing from your Epson product with Alexa. You can ask

your product to print photos, calendars, recipes, photo props, and more. Click here for more information.

1. Connect your product to your network. See the link below.

2. Set up your product's email address for use with Epson Connect. See the link below to activate it

from the product control panel.

3. Click here for instructions on how to set up your product and voice assistant to use the voice-

activated printing feature.

Now you are ready to print with your voice and your Epson product.

Parent topic: Product Basics

Related tasks

Setting Up Epson Connect Services

Related topics

Wi-Fi Networking

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages

from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with

Epson Scan to Cloud.

Setting Up Epson Connect Services

Using Epson Email Print

Using Epson Remote Print

Using Epson Scan to Cloud

Parent topic: Product Basics

Related tasks

Using AirPrint

Setting Up Printing on a Chromebook

Android Printing Using the Epson Print Enabler

Using Epson Print and Scan App with Windows Tablets

Using the Mopria Print Service

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your

product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings > Web Service Settings > Epson Connect Services.

3. Select Register.

4. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone,

tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a

PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the

attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below

to use your product control panel to activate your unique email address. Or visit epson.com/connect

(U.S.) or epson.ca/connect (Canada) to learn more about Email Print, create your Epson Connect

account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's

email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related tasks

Setting Up Epson Connect Services

Related topics

Wi-Fi Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson

Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software,

visit epsonconnect.com to create your account and register your product to the Epson Connect

service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print

Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer

application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related tasks

Setting Up Epson Connect Services

Related topics

Wi-Fi Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online

service directly from your Epson product. Register an email address or online services such as Box,

DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software,

visit epsonconnect.com to create your account and register your product to the Epson Connect

service.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you

selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your

Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related tasks

Setting Up Epson Connect Services

Scanning to the Cloud

Related topics

Wi-Fi Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to

install drivers or download software.

Note: If you disabled paper configuration messages on your product control panel, you cannot use

AirPrint. See the link below to enable the messages, if necessary.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Product Basics

Related tasks

Loading Paper in the Rear Paper Feeder

Selecting the Paper Settings - Control Panel

Related topics

Wi-Fi Networking

Setting Up Printing on a Chromebook

Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook

without drivers or cables.

For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S.)

or Setting Up Your Epson Printer on Your Chromebook (Canada).

Parent topic: Product Basics

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone

or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson

product and print.

Note: Operations may differ depending on the device.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu

icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface

RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and

capture images right to your tablet or Microsoft OneDrive.

Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply

scanning functions for products without scanners.

1. Connect your Epson product to your wireless network. See the link below.

2. Download the Epson Print and Scan app from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open the Epson Print and Scan app and select your Epson product.

Now you are ready to print photos or scan.

Parent topic: Product Basics

Related topics

Wi-Fi Networking

Using the Mopria Print Service

You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to

your Epson product or any Mopria-certified product from other manufacturers. You can download the

Mopria Print Service from Google Play.

Note: For details on the Mopria Print Service, click here (U.S.) or click here (Canada). Some Amazon

Fire tablets also use the Mopria Print Service.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Mopria Print Service app from Google Play.

Note: On some Samsung Galaxy devices, Mopria may come preinstalled.

3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if

necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu

icon and select Print. Then select All printers, select your Epson product, adjust your print settings,

and print.

Parent topic: Product Basics

Related topics

Wi-Fi Networking

See these sections to use your product on a Wi-Fi network.

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

Printing a Network Connection Report

Changing or Updating Network Connections

Related references

Wireless Connection Safety Instructions

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network

environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and

fax lines, and other intrusions:

• Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network

security such as a network password can deter interception of traffic over the wireless LAN. Your

router may already have a default password enabled by your Internet service provider (ISP). See your

ISP and router documentation for instructions on how to change the default password and better

secure your network.

• Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead,

connect it to a router or other network connection protected by a firewall. Your router may already

have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best

results, set up and use a private IP address for your network connection.

• Change the default administrator password on your product

If your product has the option to set an administrator password, change the default administrator

password to deter access by unauthorized users to personal data stored on your product, such as IDs,

passwords, and contact lists.

Parent topic: Wi-Fi Networking

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point.

The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, follow the instructions on the Start Here sheet and install

the necessary software by downloading it from the Epson website. The installer program guides you

through network setup.

Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not

responsible for backing up or recovering data and settings during or after the warranty period. We

recommend that you make your own backup or print out your network data and settings.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Start Setup or Change Settings.

5. Select Wi-Fi Setup Wizard.

6. Select the name of your wireless network or press the + button to enter the name manually. If you

are entering the name manually, use the displayed keyboard to enter your network name.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and

lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrows.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select .

• To enter a space, select .

• To finish entering your network name or password, select OK.

7. Select the Enter Password field and use the displayed keyboard to enter your network password.

8. When you are finished, confirm the displayed network settings and select Start Setup to begin

setup.

9. Do one of the following:

• If setup was successful, select Close to exit.

• If setup was unsuccessful, select Print Check Report to print a network setup report or Re-enter

to re-enter your network name and password again.

10. Press the home button to return to the Home screen.

The Wi-Fi icon is displayed on the LCD screen and indicates your wireless connection status. If

the product is not connected to the network, you may have selected the wrong network name or

entered the password incorrectly. Repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on

the Start Here sheet.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without

requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network

access point for up to 8 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Enabling Wi-Fi Direct (Simple AP) Mode

Parent topic: Wi-Fi Networking

Enabling Wi-Fi Direct (Simple AP) Mode

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer,

mobile devices, or other devices (up to 8) without a wireless router or access point.

Note: Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on

your mobile device before connecting to the product.

1. Press the home button, if necessary.

2. Select Smartphone connect.

• If your product is not connected to a wireless network, go to the next step.

• If your product is already connected to a wireless network, select Other Methods and then

continue to the next step.

3. Select Start Setup.

4. Select Other Methods.

5. Do one of the following:

• For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the

instructions on your device.

• For other types of devices, select Other OS Devices. Press the down arrow button to display the

product information, then use your device to select the Wi-Fi network name (SSID) displayed on

the LCD screen and enter the password shown.

6. Open the Epson Smart Panel app (or another compatible Epson printing app) on your device, then

press the down arrow button on your product's control panel to view the product information. Use the

information on the product's LCD screen to select your product in the Epson Smart Panel app.

7. Select Complete on the LCD screen.

The blue Wi-Fi Direct icon is displayed on the LCD screen and indicates if Wi-Fi Direct is

enabled on the product.

Parent topic: Wi-Fi Direct Mode Setup

Related references

Status Icon Information

Related tasks

Using the Epson Smart Panel Mobile App

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your

product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access

point. If there is no hardware button, there may be a virtual WPS button in the device's software. Check

your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to

connect your product to the network.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Start Setup or Change Settings.

5. Select Push Button Setup (WPS).

6. Follow the instructions on the LCD screen to complete WPS setup.

Note: Make sure you select Start Setup within two minutes of activating WPS on your router.

7. Press the home button to return to the Home screen.

The Wi-Fi icon is displayed on the LCD screen and indicates your wireless connection status. If

the product is not connected to the network, repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on

the Start Here sheet.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have

using your product on a network.

1. Make sure a few sheets of plain paper are loaded in the product.

2. Press the home button, if necessary.

3. Select Settings > Network Settings > Network Status > Print Status Sheet.

4. Press the start button to print the status sheet.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi Networking

Related tasks

Loading Paper in the Rear Paper Feeder

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your

product on a network.

1. Make sure a few sheets of plain paper are loaded in the product.

2. Press the home button, if necessary.

3. Select Settings > Network Settings > Connection Check.

4. Select Print Check Report to print the network connection report.

Examine any error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi Networking

Related tasks

Loading Paper in the Rear Paper Feeder

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may

encounter with network connections. The tables here list solutions to problems based on the error codes

and messages that may appear at the top of the report.

1 Error code

2 Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message Solution

E-1

Confirm that the network cable is

connected and network devices such as a

hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are

turned on, and the network cable is securely connected to

your device and your product.

If you are trying to set up Wi-Fi, remove the network cable

and set up Wi-Fi again. Ethernet and Wi-Fi cannot be

connected at the same time.

Error code and message Solution

E-2, E-3, or E-7

No wireless network names (SSID) found.

Confirm that the router/access point is

turned on and the wireless network (SSID)

is set up correctly. Contact your network

administrator for assistance.

No wireless network names (SSID) found.

Confirm that the wireless network name

(SSID) of the PC you wish to connect is set

up correctly. Contact your network

administrator for assistance.

Entered security key/password does not

match the one set for your router/access

point. Confirm security key/password.

Contact your network administrator for

assistance.

Check the following:

• Make sure your router or access point is turned on and

is correctly connected to your computer or network

device.

• Turn off the router or access point, wait about 10

seconds, and turn it on again.

• Move your product closer to your router or access point,

and remove any obstacles between them. Also move

your product away from devices such as wireless

phones or microwaves.

• Confirm that the SSID shown on the network

connection report matches the label on your router or

access point. Also make sure your SSID uses only

ASCII characters and symbols, or your product cannot

display the SSID correctly.

• If you are trying to connect using the WPS push button

method, make sure your router or access point supports

it.

• If you are using a network password, check the label on

your router or access point to confirm that you are using

the correct password, or check with your network

administrator or router/access point documentation.

• If you are connecting to a smart device that generates

an SSID, check the device documentation for the SSID

and password you should use.

• If your wireless connection suddenly disconnects, and

another smart device was added to the network using a

WPS push button method, or your network was set up

using a non-WPS push button method, try downloading

and installing your product software again.

Error code and message Solution

E-5

Security mode (e.g. WEP, WPA) does not

match the current setting of the printer.

Confirm security mode, and contact the

network administrator for assistance.

If the security on your router or access point is not one of

the following types, change the type of security on your

router or access point and reset your product's network

settings.

• WEP-64 bit (40 bit)

• WEP-128 bit (104 bit)

• WPA PSK (TKIP/AES); also known as WPA Personal

• WPA2 PSK (TKIP/AES); also known as WPA2 Personal

• WPA (TKIP/AES)

• WPA2 (TKIP/AES)

• WPA3-SAE (AES)

Also make sure you are connecting to the 2.4GHz band

on your network and using the password for that band.

E-6

MAC address of your printer may be

filtered. Check whether your router/access

point has restrictions such as MAC address

filtering. See the documentation of the

router/access point or contact your network

administrator for assistance.

If your router or access point has MAC address filtering

enabled, register your product's MAC address so it is not

filtered. Locate the MAC address on the network

connection report and check your router or access point

documentation for instructions.

If your router or access point is using shared

authentication with WEP security, confirm that you are

using the correct authentication key and index.

If your router or access point limits the number of

connected devices, raise the connection limit. See your

router or access point documentation for instructions.

E-8

Incorrect IP address is assigned to the

printer. Confirm IP address setup of the

network device (hub, router, or access

point). Contact your network administrator

for assistance.

If your product's Obtain IP Address setting is set to Auto,

enable DHCP on your router or access point. If it is set to

Manual, the IP address may be out of range or on a

different network segment; set a valid IP address using

your product control panel or the Web Config utility.

You can also try turning off your product and the router or

access point, waiting about 10 seconds, and turning them

on again.

Error code and message Solution

E-9

Confirm the connection and network setup

of the PC or other device. Connection using

the EpsonNet Setup is available. Contact

your network administrator for assistance.

Make sure your computer or network device are turned

on. Also make sure that you can access the Internet and

other devices on the same network from the devices you

are trying to connect to your product.

If you still cannot connect to your product, turn off your

router or access point, wait about 10 seconds, and turn it

on again. Download and install your product software

again to reset your network settings.

E-10

Confirm IP address, subnet mask, and

default gateway setup. Connection using

the EpsonNet Setup is available. Contact

your network administrator for assistance.

Make sure other devices on the network are turned on and

do the following:

• If your product's Obtain IP Address setting is set to

Manual, check the IP address, subnet mask, and

default gateway addresses on the network connection

report to see if they are correct. If not, correct the

settings.

• If DHCP is enabled, set your product's Obtain IP

Address setting to Auto. If you want to use the DHCP-

assigned address as a static address, set the Obtain IP

Address setting to Manual, enter the product's IP

address as listed on the network connection report, and

set the subnet mask to 255.255.255.0.

If you still cannot connect to your product, turn off your

router or access point, wait about 10 seconds, and turn it

on again.

E-11

Setup is incomplete. Confirm default

gateway setup. Connection using the

EpsonNet Setup is available. Contact your

network administrator for assistance.

If you set your product's TCP/IP Setup setting to Manual,

check that the default gateway address listed on the

network connection report is correct. Also turn on the

device that is set as the default gateway.

Error code and message Solution

E-12

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to

the first number

-IP address, subnet mask, or default

gateway setup is correct

Contact your network administrator for

assistance.

Make sure other devices on the network are turned on and

do the following:

• Make sure the IP address, subnet mask, and default

gateway addresses are correct, if you are entering them

manually.

• Confirm that the subnet mask and default gateway

addresses for other devices are the same.

• Make sure the IP address does not conflict with other

devices.

If you still cannot connect to your product, do the

following:

• Turn off your router or access point, wait about 10

seconds, and turn it on again.

• Download and install your product software again to

reset your network settings.

• If your router or access point uses WEP security with

several registered passwords, make sure that the first

registered password is set on your product.

E-13

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to

the first number

-Connection and network setup of the PC

or other device is correct

Contact your network administrator for

assistance.

Make sure your router, access point, and/or hub are

turned on. Also make sure the TCP/IP setup on your

router, access point, and/or hub is not set manually; this

may cause your product's network settings to differ from

the manually set up devices.

If you still cannot connect to your product, do the

following:

• Turn off your router or access point, wait about 10

seconds, and turn it on again.

• Download and install your product software again to

reset your network settings.

• If your router or access point uses WEP security with

several registered passwords, make sure that the first

registered password is set on your product.

Network Environment Messages

Message Solution

The Wi-Fi environment needs to be

improved. Turn the wireless router off and

then turn it on. If the connection does not

improve, see the documentation for the

wireless router.

Move your product closer to your router or access point,

and remove any obstacles between them. Then turn off

your router or access point, wait about 10 seconds, and

turn it back on again. If you still cannot connect to your

product, check the documentation that came with your

router or access point for solutions.

*No more devices can be connected.

Disconnect one of the connected devices if

you want to add another one.

You can connect up to 8 computers or other devices to

your product using a Wi-Fi Direct (Simple AP) connection.

If you want to add another device, disconnect an existing

connected device first.

The same SSID as Wi-Fi Direct exists in

the environment. Change the Wi-Fi Direct

SSID if you cannot connect a smart device

to the printer.

Change the Wi-Fi Direct SSID. You can change the

network name after "DIRECT-XX-". The custom name

must be 22 characters or less.

Parent topic: Printing a Network Connection Report

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Accessing the Web Config Utility

Changing a USB Connection to a Wi-Fi Connection

Connecting to a New Wi-Fi Router

Disabling Wi-Fi Features

Disabling Wi-Fi Direct (Simple AP) Mode

Parent topic: Wi-Fi Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser.

You do this by accessing your product's built-in Web Config utility from a computer or other device that is

connected to the same network as your product.

Note: You can also access the Web Config utility from the product information area in the Epson Smart

Panel app.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web

browser.

4. Enter your product's IP address into the address bar.

You see the available Web Config utility options.

Parent topic: Changing or Updating Network Connections

Related tasks

Printing a Network Status Sheet

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change

to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website using the instructions on the

Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your

product's Wi-Fi connection to the new router.

Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,

give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home

Network 5 GHz. See your router documentation for instructions.

1. Do one of the following:

• Windows: Uninstall your product software.

• Mac: Go to the next step.

2. Download and install your product software from the Epson website using the instructions on the

Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or

need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and

password, and any network settings selected for the Epson Connect services you may use.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended) > Change Settings > Others > Disable Wi-Fi.

4. Select Start Setup to disable Wi-Fi.

5. When finished, press the home button to return to the Home screen.

Parent topic: Changing or Updating Network Connections

Disabling Wi-Fi Direct (Simple AP) Mode

You may need to disable your product's Wi-Fi Direct connection if you change your network connection

type or need to solve a problem with your network connection.

Note: When the Wi-Fi Direct (Simple AP) connection is disabled, all computers and smart devices

connected to the product in Wi-Fi Direct (Simple AP) mode are disconnected. If you want to disconnect a

specific device, disconnect from the device instead of the product.

1. Press the home button, if necessary.

2. Select the icon.

3. Select Wi-Fi Direct > Start Setup.

4. Select the menu icon.

5. Select Disable Wi-Fi Direct.

6. Follow the instructions on the LCD screen to disable Wi-Fi Direct mode.

The Wi-Fi Direct icon is displayed on the LCD screen and indicates Wi-Fi Direct is disabled on

the product.

Parent topic: Changing or Updating Network Connections

Loading Paper

Before you print, load paper for the type of printing you will do.

Loading Paper in the Rear Paper Feeder

Paper Loading Capacity

Double-sided Printing Capacity

Borderless Paper Type Compatibility

Compatible Epson Papers

Turning Off the Paper Setting Alert

Selecting the Paper Settings - Control Panel

Paper or Media Type Settings - Printing Software

Loading Paper in the Rear Paper Feeder

You can print documents and photos on a variety of paper types and sizes.

1. Flip the feeder guard forward, then raise the paper support.

2. Pull out the output tray and open the paper stopper.

3. Slide the edge guides out all the way.

4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even

the edges.

Note: Do not fan or curl photo paper.

5. Do one of the following:

• Insert paper, glossy or printable side up and short edge first, in the center of the rear paper feeder.

• Load up to 10 envelopes in the center of the rear paper feeder. Load them printable side up, short

edge first, and flap facing down.

• Load a sheet of loose-leaf or other paper with holes facing as shown. Load paper in the center of

the rear paper feeder and printable side up.

• To load a sheet of paper longer than legal size, close the paper support and flatten the leading

edge of the paper as shown. Select User-Defined as the paper size setting.

6. Slide the edge guides against the paper, but not too tightly.

If prompted by the product, select the size and type of the paper you loaded.

Note: If you are printing on letterhead, make sure you select Letterhead as the paper type. Make

sure you select the correct paper size setting. For letterhead paper, if you print on paper that is

smaller than the setting in the printer driver, the printer may print beyond the edges of the paper

which can lead to ink smears on your printouts and excess ink building up inside the printer.

Borderless printing and 2-sided printing are not available for letterhead paper. Printing on letterhead

may be slower.

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Do not load paper above the arrow mark inside the edge guides.

• If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on

curled paper may cause paper jams and smears on the printout.

• Do not use papers that are wavy, torn or cut, folded, damp, have stickers, or are too thick or too thin.

• Fan and align the edges of envelopes before loading.

• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one

envelope at a time.

• Do not load envelopes that are curled, folded, or too thin, or that have plastic windows or exposed

adhesive flaps.

• Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of

pre-printed paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if

paper jams continue.

• For pre-punched paper, load a single sheet of defined-size plain paper with holes at the left or right.

Adjust the print position of your file to avoid printing over the holes. Automatic 2-sided printing is not

available for pre-punched paper.

• For paper longer than Legal size, make sure the end of the paper is cut perpendicularly. A diagonal

cut may cause paper feed problems. Long paper cannot be held in the output tray. Prepare a box or

tray to make sure that paper does not fall on the floor. Do not touch paper that is being fed or ejected.

It could injure your hand or cause print quality to decline.

• Check the paper package for any additional loading instructions.

• If you use paper with binder holes, load only one sheet at a time in only these sizes: Letter (8.5 × 11

inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches

[216 × 356 mm]).

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Printable Area Specifications

Paper Specifications

Paper Loading Capacity

See the table here for the loading capacity of the rear paper feeder.

Paper type Loading capacity

Plain paper

Letterhead

Letter (8.5 × 11 inches [216 × 279 mm]), A4

(8.3 × 11.7 inches [210 × 297 mm]), Executive

(7.25 × 10.5 inches [184 × 267 mm]), A6 (4.1 × 5.8

inches [105 × 148 mm]), or Half Letter (5.5 × 8.5

inches [140 × 216 mm]): 100 sheets

Legal (8.5 × 14 inches [216 × 356 mm]), Mexico-

Oficio (8.5 × 13.4 inches [216 × 340 mm]), Oficio 9

(8.46 × 12.4 inches [215 × 315 mm]), or 8.5 × 13

inches (216 × 330 mm): 1 sheet

User-defined (7.17 × 10.12 inches to 8.5 × 11.69

inches [182 × 257 mm to 215.9 × 297 mm])* or user-

defined (2.13 × 3.39 inches to 8.5 × 47.24 inches [54

× 86 mm to 215.9 × 1200 mm])*: 1 sheet

Epson Bright White Pro Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

100 sheets

Epson Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]): 80 sheets

Legal (8.5 × 14 inches [216 × 356 mm]): 1 sheet

Epson High Quality Ink Jet Paper 80 sheets

Epson Premium Presentation Paper Matte

Epson Photo Paper Glossy

Epson Premium Photo Paper Glossy

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

20 sheets

If paper feeds incorrectly, or printing is uneven or

smeared, load 1 sheet at a time.

Epson Premium Presentation Paper Matte

Double-sided

1 sheet

Envelopes 10 envelopes

* Printing from computer only.

Parent topic: Loading Paper

Double-sided Printing Capacity

You can print double-sided using Auto or Manual mode on the paper types and sizes listed here.

Paper type Size Double-sided printing capacity

Auto Manual

Plain paper

Letterhead

Letter (8.5 × 11 inches

[216 × 279 mm]), A4

(8.3 × 11.7 inches

[210 × 297 mm]), or

Executive (7.25 × 10.5

inches [184 × 267 mm])

100 sheets 30 sheets

Half Letter (5.5 × 8.5 inches

[140 × 216 mm]) or A6

(4.1 × 5.8 inches

[105 × 148 mm])

— 30 sheets

Legal (8.5 × 14 inches

[216 × 356 mm]), Mexico-

Oficio (8.5 × 13.4 inches

[216 × 340 mm]), Oficio 9

(8.46 × 12.4 inches

[215 × 315 mm]), 8.5 × 13

inches (216 × 330 mm),

user-defined (7.17 × 10.12

inches to 8.5 × 11.69 inches

[182 × 257 mm to 215.9 ×

297 mm])*, or user-defined

(2.13 × 3.39 inches to 8.5 ×

87.24 inches [54 × 86 mm to

215.9 × 1200 mm])*

— 1 sheet

Epson Bright White Pro

Paper

Epson Bright White

Premium Paper

Epson Multipurpose Plus

Paper

Letter (8.5 × 11 inches

[216 × 279 mm])

100 sheets 30 sheets

* Printing from computer only.

You cannot print double-sided on the following paper types:

• Epson Presentation Paper Matte

• Epson Premium Presentation Paper Matte

• Epson Premium Presentation Paper Matte Double-sided

• Epson Photo Paper Glossy

• Epson Premium Photo Paper Glossy

• Epson Premium Photo Paper Semi-gloss

• Epson Ultra Premium Photo Paper Glossy

• Epson High Quality Ink Jet Paper

• Envelopes

Parent topic: Loading Paper

Borderless Paper Type Compatibility

You can print borderless photos on compatible paper types in compatible sizes:

Borderless Paper Types

• Epson Bright White Pro Paper

• Epson Multipurpose Plus Paper

• Epson Photo Paper Glossy

• Epson Premium Photo Paper Glossy

• Epson Ultra Premium Photo Paper Glossy

• Epson Premium Photo Paper Semi-gloss

• Epson Presentation Paper Matte

• Epson Premium Presentation Paper Matte

• Epson Premium Presentation Paper Matte Double-sided

• Epson High Quality Ink Jet Paper

Borderless Paper Sizes

• 3.5 × 5 inches (89 × 127 mm)

• 4 × 6 inches (102 × 152 mm)

• 5 × 7 inches (127 × 178 mm)

• 8 × 10 inches (203 × 254 mm)

• Letter (8.5 × 11 inches [216 × 279 mm])

• A4 (8.3 × 11.7 inches [210 × 297 mm])

• User-defined (2.13 × 3.39 inches to 8.5 × 87.24 inches [54 × 86 mm to 215.9 × 1200 mm])

Parent topic: Loading Paper

Compatible Epson Papers

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or

epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find

the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Paper Type Size Part number Sheet count

Epson Bright White Pro Paper Letter (8.5 × 11 inches

[216 × 279 mm])

S041586 500

Epson Bright White Premium

Paper

Letter (8.5 × 11 inches

[216 × 279 mm])

S450218-4 500

Epson Multipurpose Plus Paper Letter (8.5 × 11 inches

[216 × 279 mm])

S450217-4 500

Epson Presentation Paper Matte Letter (8.5 × 11 inches

[216 × 279 mm])

S041062 100

Legal (8.5 × 14 inches

[216 × 356 mm])

S041067 100

Epson Premium Presentation

Paper Matte

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches

[216 × 279 mm])

S041257

S042180

100

Epson Premium Presentation

Paper Matte Double-sided

Letter (8.5 × 11 inches

[216 × 279 mm])

S041568 50

Paper Type Size Part number Sheet count

Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809

S042038

100

Letter (8.5 × 11 inches

[216 × 279 mm])

S041141

S041649

S041271

100

A4 (8.3 × 11.7 inches

[210 × 297 mm])

S041140 20

Epson Premium Photo Paper

Glossy

4 × 6 inches (102 × 152 mm) S041727 100

5 × 7 inches (127 × 178 mm) S041464 20

8 × 10 inches (203 × 254 mm) S041465 20

Letter (8.5 × 11 inches

[216 × 279 mm])

S042183

S041667

Epson Ultra Premium Photo Paper

Glossy

4 × 6 inches (102 × 152 mm) S042181

S042174

100

5 × 7 inches (127 × 178 mm) S041945 20

8 × 10 inches (203 × 254 mm) S041946 20

Letter (8.5 × 11 inches

[216 × 279 mm])

S042182

S042175

Epson Premium Photo Paper

Semi-gloss

4 × 6 inches (102 × 152 mm) S041982 40

Letter (8.5 × 11 inches

[216 × 279 mm])

S041331 20

Epson High Quality Ink Jet Paper A4 (8.3 × 11.7 inches

[210 × 297 mm])

S041117 100

Letter (8.5 × 11 inches

[216 × 279 mm])

S041111 100

Parent topic: Loading Paper

Turning Off the Paper Setting Alert

The paper setting alert warns you when the paper settings do not match the paper you loaded. You can

turn off this feature from the product's control panel.

1. Press the home button, if necessary.

2. Select Settings > Guide Functions > Paper Mismatch.

3. Set the Paper Mismatch setting to Off.

Parent topic: Loading Paper

Related tasks

Selecting the Paper Settings - Control Panel

You can change the default paper size and paper type using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings > Printer Settings > Paper Source Setting.

3. Make sure the Paper Setup Auto Display setting is set to On.

Note: Disabling this feature turns off the automatic display of the paper settings selection screen

after you load paper in the product. If this setting is disabled, you cannot use AirPrint.

4. Select Paper Setup.

5. Do one of the following to select your paper settings:

• Select a Paper Size and Paper Type setting.

• Select Favorite Paper Settings to select from a list of saved presets.

Note: You can change your preset settings by highlighting a preset and pressing the right arrow

button.

• Select the icon to change back to your previous paper settings.

Paper Type Settings - Control Panel

Parent topic: Loading Paper

Paper Type Settings - Control Panel

Select a Paper Type setting that matches the paper you loaded.

Paper type loaded Paper Type setting

Plain paper

Epson Bright White Pro Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Plain Paper

Letterhead paper Letterhead

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Glossy

Epson Premium Photo Paper Glossy Prem. Glossy

Epson Photo Paper Glossy Glossy

Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss

Epson Presentation Paper Matte Presentation Matte

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Double-

sided

Prem. Matte

Parent topic: Selecting the Paper Settings - Control Panel

Related tasks

Turning Off the Paper Setting Alert

Paper or Media Type Settings - Printing Software

For this paper Select this paper Type or Media Type setting

Plain paper

Epson Bright White Pro Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Plain Paper / Bright White Paper

For this paper Select this paper Type or Media Type setting

Letterhead paper Letterhead

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

Epson Presentation Paper Matte Presentation Paper Matte

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Double-

sided

Premium Presentation Paper Matte

Note: The settings listed here are available only when printing from your computer; they do not apply to

your product's control panel settings.

Parent topic: Loading Paper

Related references

Paper Type Settings - Control Panel

Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.

Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid

damaging it.

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or

A4 (8.3 × 11.7 inches [210 × 297 mm]).

1. Open the document cover.

Note: If there is any dust or dirt on the scanner glass, the scanning range may expand to include it,

so the image of the original may be displaced or reduced. Remove any dust and dirt on the scanner

glass before scanning.

2. Do one of the following to place your originals:

• Single sheet: Place your original facedown on the scanner glass with the top facing into the

corner. Slide the original to the edges of the indicated corner.

Note: The area about 0.06 inch (1.5 mm) from the edges of the scanner glass is not scanned.

• ID card: Place an ID card facedown 0.2 inch (5 mm) away from the corner of the scanner glass as

shown.

• Multiple photos for scanning: You can place multiple photos of different sizes on the scanner

glass and save them separately using Epson ScanSmart. Make sure your photos are at least 0.6

inch × 0.6 inch (15 × 15 mm) in size, and placed away from each other and from the edges of the

scanner glass as shown.

1 0.2 inch (4.5 mm)

2 0.8 inch (20 mm)

3. Close the document cover gently to keep your original in place.

Caution: Do not push down on the document cover or scanner glass, or you may damage the

product.

Note: When placing bulky originals such as books, prevent exterior light from shining directly onto

the scanner glass.

Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they

may stick to the glass surface.

Parent topic: Placing Originals on the Product

Related tasks

Scanning in Epson Scan 2

Copying

See the information here to copy documents or photos using your product.

Note: Copies may not be exactly the same size as your originals.

Copying Documents or Photos

Copying Books, ID Cards, or Borderless Photos

Copying Options

Copying Documents or Photos

You can copy documents or photos onto various sizes and types of paper, including Epson special

papers.

1. Place your original document or photo on the scanner glass.

2. Load the paper you want to print on.

3. Press the home button, if necessary.

4. Select Copy.

5. To print more than one copy, press the + or – buttons to increase or decrease the number of copies.

Note: You can also select Copies and use the displayed numeric keypad to select the number of

copies (up to 99).

6. Change any of the displayed settings as necessary.

7. Select the Advanced Settings tab to view and change additional copy settings, if necessary.

8. When you are ready to copy, press the start button.

Note: The color, size, and border of the scanned image will not be exactly the same as the original.

To cancel printing, press the stop button.

Parent topic: Copying

Related references

Copying Options

Related tasks

Placing Originals on the Scanner Glass

Loading Paper in the Rear Paper Feeder

Copying Books, ID Cards, or Borderless Photos

You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also

copy a photo and print it without any borders.

1. Place your original on the scanner glass.

2. Load the paper you want to print on.

3. Press the home button, if necessary.

4. Select Various copies.

5. Select one of these options:

• ID Card to scan and copy both sides of an ID card onto one side of paper.

• Book Copy to copy two facing pages of a book onto a single sheet of paper.

Note: Make sure the first page of your original is placed on the scanner glass as described on the

LCD screen and press the OK button.

• Borderless Copy to make a copy without margins around the edges.

6. To print more than one copy, press the + or – buttons to increase or decrease the number of copies.

Note: You can also select Copies and use the displayed numeric keypad to select the number of

copies (up to 99).

7. Change any of the displayed settings as necessary.

8. Select the Advanced Settings tab to view and change additional copy settings, if necessary.

9. When you are ready to copy, press the start button.

Note: To cancel copying, press the stop button.

10. Follow any on-screen instructions to place the rest of your originals and select Start Scanning.

Parent topic: Copying

Related references

Copying Options

Related tasks

Placing Originals on the Scanner Glass

Loading Paper in the Rear Paper Feeder

Copying Options

Select the copying options you want to use for your copies.

Note: Not all options or settings may be available, depending on other copying settings.

Copy

Copying option Available settings Description

Color mode B&W Select whether to copy the original in color or black and

white

Color

2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided,

scroll down and also select the orientation and binding edge

for your originals or copies.

1>2-Sided

Density selector Varying levels Adjusts the lightness or darkness of copies

Advanced Settings

Copying option Available settings Description

Reduce/Enlarge Actual Size Copies the original at its full size or 100% magnification

Auto Fit Page Automatically sizes the image to fit the paper size you

selected

5×7in>Letter and

other conversions

Automatically converts from one size to another

Paper Setting Various settings Selects the paper size and paper type

Copying option Available settings Description

Multi-Page Single Page Copies each page of the original onto an individual sheet

2-up Copies 2 page documents onto one sheet. Scroll down and

select the document orientation and layout order settings as

necessary.

Quality Draft Adjusts the quality of your copies

Standard

High

Expansion Various settings Adjusts the amount to expand the original when printing

borderless copies

Parent topic: Copying

Printing from a Computer

Before printing from your computer, make sure you have set up your product and installed its software

as described on the Start Here sheet.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software

on Epson's support website. If you see a Software Update screen, select Enable automatic checking

and click OK. The update scans your system to see if you have the latest product software. Follow the

on-screen instructions.

Printing with Windows

Printing with the Built-in Epson Driver - Windows 10 S

Printing on a Mac

Printing from a Smartphone or Tablet

Printing with Epson Photo+

Cancelling Printing Using a Product Button

Related tasks

Checking for Software Updates

Printing with Windows

You can print with your product using any Windows application, as described in these sections.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

Selecting Basic Print Settings - Windows

Selecting Double-sided Printing Settings - Windows

Selecting Additional Layout and Print Options - Windows

Selecting a Printing Preset - Windows

Selecting Extended Settings - Windows

Printing Your Document or Photo - Windows

Checking Print Status - Windows

Selecting Default Print Settings - Windows

Changing Automatic Update Options

Parent topic: Printing from a Computer

Selecting Basic Print Settings - Windows

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or

another command. See your application's help utility for details.

3. If necessary, select your product name as the printer you want to use.

Note: You may also need to select Properties or Preferences to view your print settings.

You see the Main tab of your printer settings window:

4. Select the size of the paper you loaded as the Document Size setting.

Note: You can also select the User-Defined setting to create a custom paper size.

5. If you are printing a borderless photo, select Borderless. You can click Settings to access

additional options for borderless printing.

Note: You must select a compatible borderless paper type and size to print without borders. Check

the borderless paper compatibility list for details.

6. Select the orientation of your document.

Note: If you are printing an envelope, select Landscape.

7. Select the type of paper you loaded as the Paper Type setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list

for details.

8. Select the Quality setting that matches the print quality you want to use.

9. Select a Color option:

• To print a color document or photo, select the Color setting.

• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.

10. To print on both sides of the paper, select a 2-Sided Printing option.

11. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select

one of the settings in the Multi-Page menu and select the printing options you want.

12. To print multiple copies and arrange their print order, select the Copies options.

13. To reduce noise during printing, turn on Quiet Mode (printing will be slower).

14. To preview your job before printing, select Print Preview.

15. To save your print job as a project that can be modified and combined with other print jobs, select

Job Arranger Lite.

Print Quality Options - Windows

Multi-Page Printing Options - Windows

Parent topic: Printing with Windows

Related references

Paper or Media Type Settings - Printing Software

Borderless Paper Type Compatibility

Related tasks

Selecting Double-sided Printing Settings - Windows

Selecting Additional Layout and Print Options - Windows

Printing Your Document or Photo - Windows

Print Quality Options - Windows

You can select any of the available Quality options to fine-tune the quality of your print. Some settings

may be unavailable, depending on the paper type and border setting you have chosen.

Draft

For draft printing on plain paper.

Standard

For everyday text and image printing.

Standard - Vivid

For text and graphics with good quality and print speed.

High

For photos and graphics with high print quality.

More Settings

Opens a window that lets you choose among levels of speed and quality.

Parent topic: Selecting Basic Print Settings - Windows

Multi-Page Printing Options - Windows

You can select any of the available options in the Multi-Page menu to set up your multi-page print job.

2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up

Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and

border options.

2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster

Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to

select image layout and guideline options.

Parent topic: Selecting Basic Print Settings - Windows

Selecting Double-sided Printing Settings - Windows

You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen

or if you are accessing the product over a network.

1. Select one of the following options for 2-Sided Printing:

• Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper

on the long edge.

• Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper

on the short edge.

• Manual (Long-edge binding) to print your double-sided print job by printing one side and

prompting you to flip the paper over on the long edge to print the other side (recommended for

paper types that do not support automatic duplexing).

• Manual (Short-edge binding) to print your double-sided print job by printing one side and

prompting you to flip the paper over on the short edge to print the other side (recommended for

paper types that do not support automatic duplexing).

2. Click the Settings button.

You see a window like this:

3. Select the double-sided printing options you want to use.

4. Click OK to return to the Main tab.

5. Click the Print Density button.

You see this window:

6. Select the type of document you are printing as the Document Type setting. The software

automatically sets the Adjustments options for that document type.

7. If necessary, select the Adjustments options you want to use.

8. Click OK to return to the Main tab.

9. Print a test copy of your double-sided document to test the selected settings.

10. Follow any instructions displayed on the screen during printing.

Double-sided Printing Options - Windows

Print Density Adjustments - Windows

Parent topic: Printing with Windows

Related tasks

Selecting Basic Print Settings - Windows

Double-sided Printing Options - Windows

You can select any of the available options on the Binding Settings window to set up your double-sided

print job.

Binding Edge Options

Select a setting that orients double-sided print binding in the desired direction.

Binding Margin Options

Select options that define a wider margin to allow for binding.

Start Page

Selects whether printing starts on the front or back page.

Create Folded Booklet Options

Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.

Parent topic: Selecting Double-sided Printing Settings - Windows

Print Density Adjustments - Windows

You can select any of the available options on the Print Density Adjustment window to adjust the print

quality of your double-sided print job.

Print Density

Sets the level of ink coverage for double-sided printing.

Increase Ink Drying Time

Sets the amount of time required for drying ink after printing on one side of the paper before printing

the other side in double-sided printing to prevent ink smearing.

Parent topic: Selecting Double-sided Printing Settings - Windows

Selecting Additional Layout and Print Options - Windows

You can select a variety of additional layout and printing options for your document or photo on the More

Options tab.

1. To change the size of your printed document or photo, select the Reduce/Enlarge Document

checkbox and select one of these sizing options:

• Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your

document or photo as the Document Size setting, and the size of your paper as the Output Paper

setting. If you want to center your image on the paper, select the Center option.

• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage.

Select the percentage in the % menu.

2. Select one of the following Color Correction options:

• Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation

for your image.

• Select Custom and click the Advanced button to manually adjust the color correction settings or

turn off color management in your printer software.

• Select Image Options to access additional settings for improving printed images.

3. To add the following features, click the Watermark Features button:

• Watermark: adds a visible watermark to your printout

Note: Click the Add/Delete button to create your own watermark, and click the Settings button to

customize the watermark.

• Header/Footer: adds information such as the date and time to the top or bottom of your printout

Note: Click the Settings button to customize the text and location of the header or footer.

4. Select any of the Additional Settings options to customize your print.

Custom Color Correction Options - Windows

Image Options and Additional Settings - Windows

Header/Footer Settings - Windows

Parent topic: Printing with Windows

Related tasks

Selecting Basic Print Settings - Windows

Custom Color Correction Options - Windows

You can select any of the available options in the Color Correction window to customize the image colors

for your print job.

Color Controls

Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and

Density, and individual color tones. Depending on the selected color mode, you can also adjust the

midtone density using the Gamma setting.

Fix Photo

Improves the color, contrast, and sharpness of flawed photos.

Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include

faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo

includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to

retain the special color effects.

ICM

Lets you manage color using installed color printing profiles.

No Color Adjustment

Turns off color management in your printer software so you can manage color using only your

application software.

Parent topic: Selecting Additional Layout and Print Options - Windows

Image Options and Additional Settings - Windows

You can select any of the Image Options and Additional Settings to customize your print. Some options

may be pre-selected or unavailable, depending on other settings you have chosen.

Image Options

Emphasize Text

Adjusts the weight of printed text to increase readability.

Emphasize Thin Lines

Adjusts the weight of printed lines to increase visibility.

Edge Smoothing

Smooths jagged edges in low-resolution images such as screen captures or images from the Web.

Fix Red-Eye

Reduces or removes red-eye in photos.

Print Text in Black

Prints colored text in black.

For Color Text

Prints colored text on a background pattern or underlined.

For Color Graphs and Images

Prints colored graphics and images with overlay patterns.

For Color Text, Graphs, and Images

Prints colored text, graphics, and images with overlay patterns.

Enhancement Options

Specifies Color Universal Print enhancement settings for text, graphics, and images.

Additional Settings Options

Rotate 180º

Prints the image rotated 180º from its original orientation.

Bidirectional Printing

Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print

quality.

Mirror Image

Flips the printed image left to right.

Parent topic: Selecting Additional Layout and Print Options - Windows

Header/Footer Settings - Windows

You can select any of the Header/Footer Settings options to add headers or footers when you print. The

items are available to print at the top or bottom of your pages, in either the left, right, or center of the

page.

Note: These settings are not saved with your document.

You can select to print the following information:

• User Name

• Computer Name

• Date

• Date/Time

• Document Name

• Collate Number

• Page Number

• Text

You can also adjust the text settings for the printed information.

Note: The user name, computer name, date, and time come from the Windows Control Panel on your

computer.

Parent topic: Selecting Additional Layout and Print Options - Windows

Selecting a Printing Preset - Windows

For quick access to common groups of print settings, you can select a printing preset on the Main or

More Options tab.

Note: You can create your own preset by clicking the Add/Remove Presets button.

1. Click the Main or More Options tab.

You see the available Printing Presets on the left:

2. Place your cursor over one of the Printing Presets to view its list of settings.

3. Click on a preset to change its settings or delete it, or use any of the available options on the screen

to control your printing presets.

4. To choose a preset for printing, select it.

5. Click OK.

Parent topic: Printing with Windows

Selecting Extended Settings - Windows

You can select additional settings that apply to all the print jobs you send to your product.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the

Windows taskbar, or click the up arrow and right-click .

2. Select Printer Settings.

3. Click the Maintenance tab.

You see the maintenance options:

4. Click the Extended Settings button.

You see this window:

5. Select any of the extended settings to customize your print.

6. Click OK to close the Extended Settings window.

7. Click OK to close the printer software window.

Extended Settings - Windows

Parent topic: Printing with Windows

Extended Settings - Windows

You can select these settings on the Extended Settings window.

Show Progress Meter

Displays the progress of print jobs as they are being printed.

Enable EPSON Status Monitor 3

Enables product monitoring for ink and paper supplies and other issues.

Check Paper Width Before Printing

Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print

speed.

Separator Page

Before each document, prints a separator page containing the title, user, date, and time.

Remove white borders

Removes white margins that may appear when you print borderless photos.

Always Spool RAW Datatype

Increases print speed and may solve other printing problems.

Page Rendering Mode

Increases print speed when printing is extremely slow or the print head stops during printing.

Print as Bitmap

Increases print speed when printing is extremely slow or the print head stops during printing, and

other settings do not help.

Skip Blank Page

Ensures that your product does not print pages that contain no text or images.

Change Standard Resolution

Reduces the resolution of print data to correct printing problems.

Refine screening pattern

Prints graphics with a finer screening pattern.

Allow Applications to Perform ICM Color Matching

Allows applications to perform ICM color matching.

Always Use the Driver's Paper Source Setting

Prints using the paper source setting in the printer driver, rather than the setting in your application.

Output 1 page documents facedown in 2-Sided mode

Outputs single-sided pages in a 2-sided print job facedown instead of faceup.

Output documents for filing

Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier

filing.

Barcode mode

Reduces bleeding when printing barcodes on plain paper, letterhead paper, recycled paper,

preprinted paper, envelopes, and thick paper.

Parent topic: Selecting Extended Settings - Windows

Printing Your Document or Photo - Windows

Once you have selected your print settings, you are ready to save your settings and print.

1. Click OK to save your settings.

You see your application's Print window, such as this one:

2. Click OK or Print to start printing.

Parent topic: Printing with Windows

Related tasks

Selecting Basic Print Settings - Windows

Checking Print Status - Windows

During printing, you see this window showing the progress of your print job. It allows you to control

printing and check ink cartridge status.

• To cancel printing, click Cancel.

• To see print jobs waiting to print, click Print Queue.

• To close the status window, click OK.

• To check ink status, click Consumables Status.

Parent topic: Printing with Windows

Selecting Default Print Settings - Windows

When you change your print settings in a program, the changes apply only while you are printing in that

program session. If you want to change the print settings you use in all your Windows programs, you can

select new default print settings.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the

Windows taskbar, or click the up arrow and right-click .

2. Select Printer Settings.

You see the printer settings window:

3. Select the print settings you want to use as defaults in all your Windows programs.

4. Click OK.

These settings are now the defaults selected for printing. You can still change them as needed for

printing in any program session.

Changing the Language of the Printer Software Screens

Parent topic: Printing with Windows

Changing the Language of the Printer Software Screens

You can change the language used on the Windows printer software screens.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the

Windows taskbar, or click the up arrow and right-click .

2. Select Printer Settings.

You see the printer settings window.

3. Click the Maintenance tab.

You see the maintenance options:

4. Select the language you want to use as the Language setting.

5. Click OK to close the printer software window.

The printer software screens appear in the language you selected the next time you access them.

Parent topic: Selecting Default Print Settings - Windows

Changing Automatic Update Options

Your printer software for Windows automatically checks for updates to the product software. You can

change how often the software checks for updates or disable this feature.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the

Windows taskbar, or click the up arrow and right-click .

2. Select Software Update Settings.

You see a window like this:

3. Do one of the following:

• To change how often the software checks for updates, select a setting in the Check every menu.

• To disable the automatic update feature, select the Never option.

4. Click OK to exit.

Note: If you choose to disable the automatic update feature, you can check for updates manually.

Parent topic: Printing with Windows

Printing with the Built-in Epson Driver - Windows 10 S

You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as

described in these sections.

Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your

product. To print with additional settings, download and install the Epson Print and Scan utility from the

Windows Store. You cannot download and install any Epson product software from the Epson website

for use with Windows 10 S; you must obtain software only from the Windows Store.

Selecting Print Settings - Windows 10 S

Parent topic: Printing from a Computer

Selecting Print Settings - Windows 10 S

Select the settings for your print job in your Windows 10 S application.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or

another command. See your application's help utility for details.

3. If necessary, select your product name as the printer you want to use.

Note: You may also need to select Properties or Preferences to view your print settings.

You see a window like this:

4. Select the type of paper you loaded as the Media setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list

for details.

5. Click the Advanced button.

You see a window like this:

6. Select the size of the paper you loaded as the Paper Size setting.

7. To print multiple copies, select or enter the number as the Copy Count setting.

8. To print multiple copies of multi-page documents in sets, select the Collated checkbox.

9. Click OK.

You return to the printing preferences window.

10. Select the Layout tab.

11. Select the orientation of your document as the Orientation setting.

12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to

orient the page layout. The icon next to each option shows the layout.

13. Click OK to save your settings.

You see your application's Print window.

14. Click OK or Print to start printing.

Parent topic: Printing with the Built-in Epson Driver - Windows 10 S

Printing on a Mac

You can print with your product using any Mac printing program, as described in these sections.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software

on Epson's support website or using Epson Software Updater.

Selecting Basic Print Settings - Mac

Selecting Page Setup Settings - Mac

Selecting Print Layout Options - Mac

Selecting Double-sided Printing Settings - Mac

Managing Color - Mac

Selecting Printing Preferences - Mac

Printing Your Document or Photo - Mac

Parent topic: Printing from a Computer

Related tasks

Checking for Software Updates

Selecting Basic Print Settings - Mac

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or

another command. See your application's help utility for details.

3. Select your product as the Printer setting.

4. If necessary, click the Show Details button to expand the print window.

You see the expanded printer settings window for your product:

Note: The print window may look different, depending on the Mac OS version and the application

you are using.

5. Select the Copies and Pages settings as necessary.

Note: If you do not see these settings in the print window, check for them in your application before

printing.

6. Select the page setup options: Paper Size and Orientation.

Note: If you do not see these settings in the print window, check for them in your application before

printing. They may be accessible by selecting Page Setup from the File menu.

Note: Paper sizes may include additional options such as Borderless.

7. Select any application-specific settings that appear on the screen, such as those shown in the image

above for the Preview application.

8. Select Print Settings or Printer Features from the pop-up menu.

You see these settings:

Note: The available print settings and appearance of the print window may be different than those

covered here, depending on the Mac OS version and the application you are using.

9. Select the type of paper you loaded as the Media Type setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list

for details.

10. Select the Print Quality setting you want to use.

11. Select the Borderless checkbox if you want to print a borderless photo. If the option is grayed out,

change the Media Type setting to a paper type that supports borderless printing.

12. Select any of the available print options.

Print Quality Settings - Mac

Print Options - Mac

Parent topic: Printing on a Mac

Related references

Paper or Media Type Settings - Printing Software

Related tasks

Selecting Page Setup Settings - Mac

Selecting Print Layout Options - Mac

Selecting Double-sided Printing Settings - Mac

Managing Color - Mac

Printing Your Document or Photo - Mac

Print Quality Settings - Mac

You can select any of the Print Quality settings to fine-tune the quality of your print. Some settings may

be unavailable, depending on the paper type and border setting you have chosen.

Draft

For draft printing on photo paper.

Normal

For everyday text and image printing.

Normal - Vivid

For everyday text and image printing with good quality and print speed.

Fine

For text and graphics with good quality and print speed.

Quality

For photos and graphics with good quality and print speed.

High Quality

For photos and graphics with high print quality.

Best Quality

For the best print quality, but the slowest print speed.

Parent topic: Selecting Basic Print Settings - Mac

Print Options - Mac

You can select any of the print options to customize your print. Some options may be unavailable,

depending on other settings you have chosen.

Expansion

If you selected a borderless paper size setting, this option adjusts the image expansion settings to

control printing at the edges of borderless prints.

Grayscale

Prints text and graphics in black or shades of gray.

Mirror Image

Lets you flip the printed image horizontally.

Note: If you select the Min option for the Expansion setting, you may see white borders on your printed

photo.

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Parent topic: Selecting Basic Print Settings - Mac

Selecting Page Setup Settings - Mac

Depending on your application, you may be able to select the paper size and orientation settings from

the print window.

Note: If you do not see these settings in the print window, check for them in your application before

printing. They may be accessible by selecting Page Setup from the File menu.

1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless

photo, select the Borderless checkbox or a paper size with a Borderless option. You can also

select a custom setting to create a custom paper size, but the Quality setting will be limited to

Normal.

Note: You must select a compatible borderless paper type and size to print without borders. Check

the borderless paper compatibility list for details.

2. Select the orientation of your document or photo as shown in the print window.

Note: If you are printing an envelope, select the icon or Landscape setting.

Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the

pop-up menu and selecting a scaling option.

Parent topic: Printing on a Mac

Related references

Borderless Paper Type Compatibility

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Selecting Print Layout Options - Mac

You can select a variety of layout options for your document or photo by selecting Layout from the pop-

up menu on the print window.

• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet

pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.

• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.

• To print on both sides of each page, select a setting from the Two-Sided pop-up menu.

• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.

Parent topic: Printing on a Mac

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Selecting Double-sided Printing Settings - Mac

You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up

menu on the print window.

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen

or if you are accessing the product over a network. This screen may be different, depending on the Mac

OS version you are using.

1. Select one of the Two-sided Printing options.

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2. Select the type of document you are printing as the Document Type setting. The software

automatically sets the Adjustments options for that document type.

3. If necessary, customize the Adjustments settings as instructed on the screen.

4. Print a test copy of your double-sided document to test the selected settings.

5. Follow any instructions displayed on the screen during printing.

Double-sided Printing Options and Adjustments - Mac

Parent topic: Printing on a Mac

Double-sided Printing Options and Adjustments - Mac

You can select any of the available options in the Two-sided Printing Settings or Output Settings

pop-up menu to set up your double-sided print job.

Two-sided Printing Options

Long-Edge binding

Orients double-sided printed pages to be bound on the long edge of the paper.

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Short-Edge binding

Orients double-sided printed pages to be bound on the short edge of the paper.

Adjustments

Print Density

Sets the level of ink coverage for double-sided printing.

Increased Ink Drying Time

Sets the amount of time required for drying ink after printing on one side of the paper before printing

the other side in double-sided printing.

Parent topic: Selecting Double-sided Printing Settings - Mac

Managing Color - Mac

You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout or

turn off color management in your printer software.

1. Select Color Matching from the pop-up menu in the print window.

Note: For macOS 13 and later, select Printer Options then select Color Matching.

2. Select one of the available options.

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3. Select Color Options from the pop-up menu in the print window.

Note: For macOS 13 and later, select Printer Options then select Color Options.

Note: The available settings on the Color Options menu depend on the option you selected on the

Color Matching menu.

4. Select one of the available options.

Color Matching and Color Options - Mac

Parent topic: Printing on a Mac

Color Matching and Color Options - Mac

You can select these settings on the Color Matching and Color Options menus.

Color Matching Settings

EPSON Color Controls

Lets you manage color using controls in your printer driver or turn off color management.

ColorSync

Prints using standard color profiles for your product and paper to help match image colors. You can

customize the conversion method and filter settings on the ColorSync pop-up menu in the print

window.

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Color Options Settings

EPSON Vivid

Processes colors to create standard hues. Click the Advanced Color Settings tab to use advanced

color controls.

Manual Settings

Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select

settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color

Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red-

eye in photos. Depending on the selected color mode, you can also adjust the midtone density using

the Gamma setting.

Fix Photo

Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced

Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos.

Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include

faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo

includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to

retain the special color effects.

Off (No Color Adjustment)

Turns off color management in your printer software so you can manage color using only your

application software.

Note: An ICC profile is required if color management is turned off.

Parent topic: Managing Color - Mac

Selecting Printing Preferences - Mac

You can select printing preferences that apply to all the print jobs you send to your product.

1. In the Apple menu or the Dock, select System Preferences or System Settings.

2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options

& Supplies.

3. Select Driver or Options.

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You see a screen like this:

4. Select any of the available printing preferences.

5. Click OK.

Printing Preferences - Mac

Parent topic: Printing on a Mac

Printing Preferences - Mac

You can select these settings on the Options or Driver tab.

Skip Blank Page

Ensures that your product does not print pages that contain no text or images.

Quiet Mode

Lessens noise during printing but may decrease print speed.

Permit temporary black printing

Allows you to print using black ink when color ink is expended.

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Bidirectional printing

Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print

quality.

Output documents for filing

Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier

filing.

Remove white borders

Removes white margins that may appear when you print borderless photos.

Warning Notifications

Lets you choose whether or not to receive warning notifications from the printer software for various

operating conditions.

Establish bidirectional communication

Allows the product to communicate with the computer. Do not change the default setting unless you

experience issues when using a shared printing pool.

Parent topic: Selecting Printing Preferences - Mac

Printing Your Document or Photo - Mac

Once you have selected your print settings, you are ready to print.

Click Print at the bottom of the print window.

Checking Print Status - Mac

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Parent topic: Printing on a Mac

Related tasks

Selecting Basic Print Settings - Mac

Checking Print Status - Mac

During printing, you can view the progress of your print job, control printing, and check ink status.

1. Click the printer icon when it appears in the Dock.

You see the print status window:

2. Select the following options as necessary for your Mac OS version:

• To cancel printing, click the print job and click or Delete.

• To pause a print job, click the print job and click or Hold. To resume a print job, click the

paused print job and click or Resume.

• To pause printing for all queued print jobs, click Pause or Pause Printer.

• To display other printer information, click Settings or Supply Levels.

Parent topic: Printing Your Document or Photo - Mac

Printing from a Smartphone or Tablet

You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app.

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Note: Your device must be connected to the same wireless network as your Epson product, and Epson

Smart Panel must be configured for use with your product.

1. Download the Epson Smart Panel app from your device's app store or from Epson's website.

2. Open the Epson Smart Panel app and select a print menu on the home screen.

3. Follow the on-screen instructions to begin printing.

Parent topic: Printing from a Computer

Related tasks

Using the Epson Smart Panel Mobile App

Related topics

Wi-Fi Networking

Printing with Epson Photo+

You can print photos, CD/DVD labels, and more using a variety of layouts and templates with Epson

Photo+. Features include image corrections and adjustments, and adding text and stamps to photos. We

recommend printing on genuine Epson photo paper for the best results. Make sure you have set up your

product as described on the Start Here sheet and installed the Epson Photo+ software. See the Epson

Photo+ help utility for more information.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use

Epson Photo+. You also cannot download and install any Epson product software from the Epson

website for use with Windows 10 S; you must obtain software only from the Windows Store.

Parent topic: Printing from a Computer

Cancelling Printing Using a Product Button

If you need to cancel printing, press the stop button.

Parent topic: Printing from a Computer

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Scanning

You can scan your originals and save them as digital files.

Starting a Scan

Scanning a Document in Epson ScanSmart

Selecting Epson ScanSmart Settings

Scanning in Epson Scan 2

Starting a Scan

After placing your originals on your product for scanning, start scanning using one of these methods.

Starting a Scan Using the Product Control Panel

Starting a Scan Using Epson ScanSmart

Starting a Scan Using the Epson Scan 2 Icon

Starting a Scan from a Scanning Program

Starting a Scan from a Smartphone or Tablet

Parent topic: Scanning

Related tasks

Placing Originals on the Scanner Glass

Starting a Scan Using the Product Control Panel

You can scan an image to a variety of destinations using your product's control panel.

1. Make sure you installed the product software and connected the product to your computer or

network.

Note: Restart your computer after installing the product software to enable scanning from the control

panel.

2. Place your original on the product for scanning.

3. Press the home button, if necessary.

4. Select Scan.

5. Select one of the following options:

• Computer lets you scan to a connected computer using your saved scan settings.

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• Cloud sends your scanned files to a destination that you have registered with Epson Connect.

• WSD lets you manage network scanning in Windows 11, Windows 10, Windows 8.x, Windows 7,

or Windows Vista (English only). To use this feature, you must first set up a WSD (Web Services

for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically

on Windows 11, Windows 10, and Windows 8.x).

6. Follow the instructions in the links below to complete your scan.

Scanning to a Connected Computer

Scanning to the Cloud

Setting Up a WSD Port (Windows 7/Windows Vista)

Control Panel Scanning Options

Parent topic: Starting a Scan

Related tasks

Placing Originals on the Scanner Glass

Related topics

Wi-Fi Networking

Scanning to a Connected Computer

You can scan an original and save it to a connected computer using your product's control panel. The

computer must be connected using a USB cable or connected to the same network as your product.

You can save the scanned file as a JPEG or PDF file.

Note: Be sure you have installed Epson ScanSmart, Epson Scan 2, and Event Manager on your

computer before scanning to your computer.

1. Place your original on the product for scanning.

2. Press the home button, if necessary.

3. Select Scan.

4. Select Computer.

Note: Select Dismiss on the information screen, if necessary.

5. Do one of the following:

• If a list of available computers is displayed, select the computer you want to scan to.

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• If the Scan to Computer screen is displayed and the computer is already selected, confirm the

computer is correct. If you want to change the selected computer, select or and select the

computer from the list.

Note: If your computer is connected to your product using a USB cable, select USB Connection.

6. Select and choose one of the following options:

• Preview on Computer to preview the scanned image on a computer before saving. (Windows 7

or later or OS X 10.11.x or later)

• Save as JPEG to save the scanned scanned image as a JPEG file.

• Save as PDF to save the scanned document or image as a PDF file.

7. Press the start button to start scanning.

Your product scans your original and saves the scanned file to your computer.

Note: The color, size, and border of the scanned image will not be exactly the same as the original.

Parent topic: Starting a Scan Using the Product Control Panel

Related references

Control Panel Scanning Options

Scanning to the Cloud

You can use the control panel to send your scanned files to a destination that you have registered with

Epson Connect.

Note: Make sure to set up your product using Epson Connect before using this feature. See the link

below.

1. Place your original on the product for scanning.

2. Press the home button, if necessary.

3. Select Scan.

4. Select Cloud.

Note: You must register your product with Epson Connect to select a destination.

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5. Select to select a destination.

6. Change any of the displayed settings on the Scan tab as necessary.

7. Select the Advanced Settings tab to view and change additional scan settings, if necessary.

8. On the Scan tab, press the start button to start scanning.

Your product scans your original and saves the scanned file to the selected destination.

Note: The color, size, and border of the scanned image will not be exactly the same as the original.

Parent topic: Starting a Scan Using the Product Control Panel

Related references

Control Panel Scanning Options

Related tasks

Placing Originals on the Scanner Glass

Using Epson Scan to Cloud

Setting Up Epson Connect Services

Setting Up a WSD Port (Windows 7/Windows Vista)

You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first

set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on

Windows 11, Windows 10 and Windows 8.x).

Before you set up a WSD port, make sure you installed your product software, and connected your

product and computer to the same network.

1. Turn on your product.

2. Print a network status sheet so you can identify the network name and model name for your product

on the network.

3. Click or Start and select Computer.

4. On the left side of the window, select Network.

5. Locate your product on the Network screen, right-click it, and select Install.

6. When you see the User Account Control screen, click Continue.

Note: If you see an Uninstall screen, click Uninstall and repeat these steps as necessary.

115

7. When you see the message Your device is ready to use in the Windows taskbar, click the

message.

8. On the Driver Software Installation screen, make sure your product is listed as Ready to use. Then

click Close.

9. Do one of the following:

• Windows 7: Click and select Devices and Printers.

• Windows Vista: Click Start and select Control Panel > Hardware and Sound > Printers.

10. Make sure that an icon appears for your product's name on the network.

When you use WSD, select your product name to scan over the network.

Parent topic: Starting a Scan Using the Product Control Panel

Related tasks

Printing a Network Status Sheet

Related topics

Wi-Fi Networking

Control Panel Scanning Options

Select the options you want to use for scanning.

Note: Not all options or settings may be available, depending on the Scan to option selected.

Scan to setting Available options Description

Color Mode B&W Select whether to scan images in color or black

and white

Color

File format JPEG Select for photos

PDF Select for documents

Original Type Text Specifies the type of original you are scanning

Photo

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Scan to setting Available options Description

Scan Settings Letter Select the page size for documents, then select

the orientation of the original

Auto Cropping Select for photos with dark edges

Max Area Select for most photos

Contrast Varying levels Adjusts the lightness or darkness of scanned

images

Parent topic: Starting a Scan Using the Product Control Panel

Starting a Scan Using Epson ScanSmart

You can start the Epson ScanSmart program to scan originals and easily review and edit scanned

images. After that, you can save, print, or share them.

• Windows 11: Click , then search for Epson ScanSmart and select it.

• Windows 10: Click > Epson Software > Epson ScanSmart.

• Windows 8.x: Navigate to the Apps screen and select Epson ScanSmart.

• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson

Software > Epson ScanSmart.

• Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart.

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You see a screen like this:

Parent topic: Starting a Scan

Starting a Scan Using the Epson Scan 2 Icon

You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a

file.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

• Windows 11: Click , then search for Epson Scan 2 and select it.

• Windows 10: Click and select EPSON > Epson Scan 2.

• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2.

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• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON

> Epson Scan 2 > Epson Scan 2.

• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.

119

You see an Epson Scan 2 window like this:

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Parent topic: Starting a Scan

Starting a Scan from a Scanning Program

You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,

and open the scanned image in the program.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

1. Open your scanning program and select its scanning option. (See your scanning program help for

instructions.)

2. Select your product.

Note: In certain programs, you may need to select your product as the "source" first. If you see a

Select Source option, choose it and select your product. With Windows, do not select a WIA option

for your product; not all scan functions will be available.

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You see an Epson Scan 2 window like this:

122

Parent topic: Starting a Scan

Starting a Scan from a Smartphone or Tablet

You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device

over a direct Wi-Fi connection.

1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See

the link below.

2. Place your original on the product for scanning.

3. Open the Epson Smart Panel app and select a scan menu on the home screen.

4. Follow the on-screen instructions to scan and save your original.

Parent topic: Starting a Scan

Related tasks

Using the Epson Smart Panel Mobile App

Placing Originals on the Scanner Glass

Related topics

Wi-Fi Networking

Scanning a Document in Epson ScanSmart

You can scan and review documents and photos in Epson ScanSmart.

Note: The images in this guide show Windows screens. Mac screens may be slightly different.

Depending on your product model and software version, not all options may be available.

1. Load your original into the product.

2. Open Epson ScanSmart on your computer. Do one of the following:

• Windows 11: Click , then search for Epson ScanSmart and select it.

• Windows 10: Click > Epson Software > Epson ScanSmart.

• Windows 8.x: Navigate to the Apps screen and select Epson ScanSmart.

• Windows (other versions): Click or Start, and select All Programs or Programs. Select

Epson Software > Epson ScanSmart.

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• Mac: Open the Applications folder, open the Epson Software folder, and select Epson

ScanSmart.

You see a screen like this:

3. Select an option for the Scan area setting, if necessary.

Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow

on the scanner bed. It does not scale the image to the selected size.

4. Select SCAN.

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The original is scanned. When scanning is complete, you see a screen like this:

5. You can review, edit, or reorder the scanned images as follows:

• Select + Scan to scan more originals.

• Select Delete to delete selected scanned images.

• Select Rotate Right to rotate each scanned image.

• Select Crop to crop the selected image.

• Control-click two images, select Stitch Images, and follow the on-screen instructions to combine

them into a single image.

6. If Photo Mode is automatically detected, the following enhancement options are available:

• Auto Color Enhancement: automatically adjusts the brightness, contrast, and saturation of your

photos

• Restore Faded Colors: restores the colors in faded photos automatically

• Remove Red Eye: automatically removes the red-eye effect from your photos

• Auto Cropping: automatically crops the scanned image edges

7. When you finish reviewing and editing the scanned images, click Next.

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You see a screen like this:

8. Select an option to save, send, or print the scanned images. See the links below.

Saving a Scan

Attaching a Scan to Email

Sending a Scan to a Cloud Service

Printing a Scan

Parent topic: Scanning

Related tasks

Placing Originals on the Scanner Glass

Saving a Scan

You can save a scanned image to your computer in a variety of formats.

1. Make sure your originals are scanned and reviewed. See the link at the end of this section.

2. In the Select Action window, click Save.

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You see a screen like this:

3. Change the settings as follows:

• The document type and scan date for the file name are automatically detected. You can change

them as necessary.

• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File

type setting, you can select the OCR (Optical Character Recognition) language.

• Select the folder on your computer in which to save the file.

4. Click Save.

Parent topic: Scanning a Document in Epson ScanSmart

Attaching a Scan to Email

You can attach a scanned image to an email as a file attachment.

Note: Your email app and account settings should be configured before scanning. You must install a

MAPI-type email program such as Outlook Express, Entourage, or Mac Mail. Attach to Email only

supports 32-bit MAPI-compatible mail apps. Web-based email services such as Gmail are not

supported. If you see an error message, your email app may not be compatible and you will need to save

the scans and manually attach the file to an email.

1. Make sure your originals are scanned and reviewed. See the link at the end of this section.

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2. In the Select Action window, click Attach to Email.

You see a screen like this:

3. Change the settings as follows:

• The document type and scan date for the file name are automatically detected. You can change

them as necessary.

• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File

type setting, you can select the OCR (Optical Character Recognition) language.

• If you also want to save a copy of the scanned image to your computer, make sure the checkbox

is selected and select the folder on your computer in which to save the file.

4. Click Attach to E-mail.

Your email program opens with the file attached to a new email.

Parent topic: Scanning a Document in Epson ScanSmart

Sending a Scan to a Cloud Service

You can upload scanned images to a cloud service.

1. Make sure your originals are scanned and reviewed. See the link at the end of this section.

2. In the Select Action window, click one of the cloud service send options.

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You see a screen like this:

3. Log in to your account.

Note: You may need to allow Epson ScanSmart access to your account. The first time you log in,

you may be prompted to enter an authentication code.

4. Change the settings as follows:

• Select the folder in your account where you want to send the document. (Documents can be

saved to top-level folders only.)

• The document type and scan date for the file name are automatically detected. You can change

them as necessary.

• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File

type setting, you can select the OCR (Optical Character Recognition) language.

• If you also want to save a copy of the scanned image to your computer, click the checkbox.

5. Click Send.

Parent topic: Scanning a Document in Epson ScanSmart

Printing a Scan

You can print your scanned image and save the scanned file to your computer.

1. Make sure your originals are scanned and reviewed. See the link at the end of this section.

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2. In the Select Action window, click Print.

You see a screen like this:

3. Change the settings as follows:

• Select the Epson printer and change the print settings, if necessary.

• Select the number of copies you want to print.

• If you also want to save a copy of the scanned image to your computer, click the checkbox.

• The document type and scan date for the file name are automatically detected. You can change

them as necessary.

• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File

type setting, you can select the OCR (Optical Character Recognition) language.

• Select the folder on your computer in which to save the file.

4. Click Print.

Parent topic: Scanning a Document in Epson ScanSmart

Selecting Epson ScanSmart Settings

After starting Epson ScanSmart, you can change various scanning settings.

Changing the Epson Product

Changing the Scan Settings

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Changing the File Name Settings

Changing the Save Settings

Customizing Action Icons

Parent topic: Scanning

Changing the Epson Product

If you are using more than one Epson product with Epson ScanSmart, you can change the product that

you are using with your computer.

Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi

connection.

1. On the main screen, click Change.

You see a screen like this:

2. Select the Epson product you want to use with your computer and click OK.

Parent topic: Selecting Epson ScanSmart Settings

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Changing the Scan Settings

You can change detailed scan settings such as the resolution, document size, and more.

Note: If you select Auto Mode, you cannot change the scan settings.

1. Click the Settings button.

You see a screen like this:

2. Do one of the following:

• To change Document Mode settings, select Document Mode > Custom Settings.

• To change Photo Mode settings, select Photo Mode and click Close. When you start a scan, you

will be prompted to select scan settings.

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You see a screen like this:

3. Change the settings as necessary and click Save.

Parent topic: Selecting Epson ScanSmart Settings

133

Changing the File Name Settings

You can change the default file naming method for your scans.

1. Click the Settings button.

You see a screen like this:

2. Click the File Name Settings tab.

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You see a screen like this:

3. Change the settings as necessary:

• Enter a prefix for the file name.

• Select the date format.

• Select a numbering format as the counter format.

4. Click Close.

Parent topic: Selecting Epson ScanSmart Settings

Changing the Save Settings

You can change the file type options for saving your scans.

1. Click the Settings button.

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You see a screen like this:

2. Click the Save Settings tab.

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You see a screen like this:

3. Click Options for a file format and change the settings as necessary.

4. Click Open folder after saving to open the file folder after a file is saved.

5. Click Close.

Save Settings

Parent topic: Selecting Epson ScanSmart Settings

Save Settings

You can change the settings for how scanned images are saved.

PDF Options

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Setting Options Description

General Generate PDF/A File Creates a PDF that conforms to

PDF/A-1 standards

Create file with all pages Saves all pages as one file

Compression Level Selects the compression level for color

or grayscale images

JPEG Options

Setting Options Description

Image Quality Options — Sets a compression level by moving a

slider or entering a value. File size

increases the higher the resolution is.

Encoding (Windows only) Standard Images load from top to bottom in a

web browser. It takes longer to load the

entire image.

Progressive Images first load completely at low

resolution and then adjust to high

resolution in a web browser

Embed ICC Profile (Windows

only)

— Allows you to add ICC profiles to the

image

TIFF Options

Setting Options Description

Byte Order Windows

Macintosh

Specifies the operating system where

the scanned image will be used

Compression (Windows only) — Specifies the compression format and

level for Color/Grayscale and B&W

images. File size increases with higher

quality.

Embed ICC Profile (Windows

only)

— Allows you to add ICC profiles to the

image

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Parent topic: Changing the Save Settings

Customizing Action Icons

You can customize which scan action icons appear on the Select Action screen.

Note: You can also customize them by clicking the Customize icon on the Select Action screen.

1. Click the Settings button.

You see a screen like this:

2. Click the Customize Actions tab.

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You see a screen like this:

3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow

icons to move the icons up or down in the display order you want.

4. Click Close.

Parent topic: Selecting Epson ScanSmart Settings

Scanning in Epson Scan 2

Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document

and save the scanned image in various file formats in your operating system's Documents or My

Documents folder, or open it in your scanning program. You can preview the scanned image and select

or change settings as necessary.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

1. Start Epson Scan 2.

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You see this window:

141

2. Select the Mode setting that matches the type of original you are scanning.

3. Select the Document Source setting that matches where you placed your original.

4. Select the Document Size setting that matches the size of your original. You can select Customize

to enter a custom size, if necessary.

5. Select the image type of your original and how you want it scanned as the Image Type setting.

6. Select the Resolution setting you want to use for your scan.

7. Select the Rotate setting to rotate the scanned image.

8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both.

9. Click the Preview button.

Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window.

10. Do one of the following:

• If you're scanning in Document Mode, select any of the additional settings that you want to use on

the Main Settings tab.

• If you're scanning in Photo Mode, select the Color Management and Thumbnail Options

settings as necessary.

11. Click the Advanced Settings tab and select any settings that you want to use.

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12. Select the format in which you want to save your scanned file as the Image Format setting. If

necessary, select Options and select any desired format options.

13. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to

modify the file name settings.

14. Select the location in which you want to save your scanned file as the Folder setting. If necessary,

select Select to create a new folder.

15. Click Scan.

The product scans your original and saves the scanned file in the location you specified.

Additional Scanning Settings - Main Settings Tab

Additional Scanning Settings - Advanced Settings Tab

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2

Image Format Options

Scan Resolution Guidelines

Parent topic: Scanning

Additional Scanning Settings - Main Settings Tab

You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all

adjustment settings may be available, depending on other settings you have chosen.

Rotate

Rotates the original image clockwise to the desired angle before scanning it. Select Auto to allow

your product to automatically rotate the image based on the orientation of the text (may take longer to

scan).

Correct Document Skew

Corrects skewed originals, image contents, or both.

Add or edit pages after scanning

Lets you add, remove, or edit the pages in a scan, including rotating pages and changing the page

order.

Note: To save multiple pages in a single file, you must select a file format that supports multiple

pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is

saved as a separate file.

Parent topic: Scanning in Epson Scan 2

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Additional Scanning Settings - Advanced Settings Tab

You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all

adjustment settings may be available, depending on other settings you have chosen.

Remove Background

Removes the background of the originals.

Text Enhancement

Sharpens the appearance of letters in text documents.

Auto Area Segmentation

Makes black and white images clearer and text recognition more accurate by separating the text from

the graphics.

Threshold

Adjusts the level at which black areas in text and line art are delineated, improving text recognition in

OCR (Optical Character Recognition) programs.

Color Enhance

Enhances the shades of the color you select in the scanned image. This setting is available only if you

select Grayscale or Black & White as the Image Type setting.

Brightness

Adjusts the overall lightness and darkness of the scanned image.

Contrast

Adjusts the difference between the light and dark areas of the overall scanned image.

Gamma

Adjusts the midtone density of the scanned image.

Unsharp Mask

Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.

Descreening

Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This

option improves results when scanning magazines or newspapers. (The results of descreening do not

appear in the preview image, only in your scanned image.)

Edge Fill

Corrects shadowing around the edges of the image by filling the shadows with black or white.

Dual Image Output

Scans the original image twice using different output settings (Windows only).

Watermark

Adds a watermark to a scanned image.

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Parent topic: Scanning in Epson Scan 2

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2

You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is

recognized using Optical Character Recognition (OCR) and then embedded in the scanned original.

Note: The required Epson Scan 2 OCR Component is installed automatically when you install your

product software as instructed on the Start Here sheet. If you install your scanner software programs

individually, be sure to also install this component if you want to perform OCR.

1. Load your original in the product for scanning.

2. Start Epson Scan 2.

3. Select your scan settings.

4. Click Preview and adjust the area you want to scan, if necessary.

5. Select Searchable PDF as the Image Format setting.

6. Select Options from the Image Format list.

You see this window:

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7. Select any of the options on the General tab.

8. Select the Text tab.

9. Make sure the language used in the document text is selected as the Text Language setting.

10. Click OK.

11. Confirm the File Name setting and select a Folder setting for your document.

12. Click Scan.

The scanned image is saved as a searchable PDF.

Parent topic: Scanning in Epson Scan 2

Image Format Options

You can select different image formats and related options. For details on available options, click the ?

icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.

BITMAP (*.bmp)

A standard image file format for most Windows programs.

JPEG (*.jpg)

An image format that lets you highly compress image data. However, the higher the compression, the

lower the image quality. (The TIFF format is recommended when you need to modify or retouch your

scanned image.)

PNG (*.png)

An image format that does not lose quality during editing.

TIFF (*.tif)

A file format created for exchanging data between many programs, such as graphic and DTP

software.

Multi-TIFF (*.tif)

A TIFF file format when multiple pages are saved to the same file, allowing you to edit the images

using a compatible program.

PDF (*.pdf)

A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or

other programs. You can save multi-page documents in one PDF file.

Searchable PDF (*.pdf)

A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or

other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned

document can be searched.

146

Parent topic: Scanning in Epson Scan 2

Scan Resolution Guidelines

The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your

scans. Increasing the resolution raises the amount of detail captured but comes with the following

disadvantages:

• Larger file sizes

• It takes longer to scan your originals, send/receive your scans by email or fax, and to print your scans

• The image may become too large to fit on your display or print on paper

If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the

resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the

resolution setting you need:

• You will scan the image at its original size but enlarge it later in an image-editing program.

Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same

amount you will increase the image size to retain a high image quality. For example, if the resolution is

300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600

dpi.

• You will scan the image at 100% or a smaller size.

Select the Epson Scan 2 Resolution setting based on how you will use the scanned image:

• Email/view on a computer screen/post on the web: 96 to 200 dpi

• Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi

Parent topic: Scanning in Epson Scan 2

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Replacing Ink Cartridges and Maintenance Boxes

The maintenance box stores ink that gets flushed from the system during print head cleaning. When an

ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it.

You may also need to replace a cartridge that is more than six months old if your printouts do not look

their best, even after cleaning and aligning the print head.

Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly

and in accordance with local requirements. If you would like to return your used ink cartridges and

maintenance boxes to Epson for proper disposal, please go to epson.com/recycle for more information.

Ink Safety Precautions

Check Cartridge and Maintenance Box Status

Purchase Epson Ink Cartridges and Maintenance Box

Removing and Installing Ink Cartridges

Printing with Black Ink and Expended Color Cartridges

Conserving Low Black Ink with Windows

Replacing the Maintenance Box

Ink Safety Precautions

• Keep ink cartridges and maintenance box out of the reach of children and do not drink the ink.

• Keep the ink cartridges out of direct sunlight.

• Store ink cartridges in a cool, dark place; do not store the ink cartridges in high or freezing

temperatures.

• Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply

port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them

immediately with water. If you experience discomfort or vision problems after flushing your eyes, see a

doctor immediately. If ink gets in your mouth, see a doctor immediately.

• Do not dismantle an ink cartridge. This could damage the print head.

• Do not disassemble or modify the ink cartridge or maintenance box; otherwise ink may get into your

eyes or on your skin or you may not be able to print normally.

• Do not shake cartridges too vigorously; this can cause them to leak.

• Do not squeeze the ink cartridges; this can cause leakage.

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• Do not drop or knock ink cartridges against hard objects; this can cause leakage.

• Do not remove or tear the label on the cartridge; this can cause leakage.

• Use an ink cartridge before the date printed on its package or within six months of opening the

package, whichever is earlier.

• Store ink cartridges with their bottoms down. Do not store cartridges upside down.

• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature

for at least three hours before using it.

• Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is

vacuum packed to maintain its reliability. Leaving a cartridge unpacked for a long time before using it

may prevent normal operation.

• Do not break the hooks on the side of the cartridge when removing it from the packaging.

• Do not shake cartridges after opening their packages; this can cause them to leak.

• You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may

decline or you may not be able to print.

• Do not remove the transparent seal from the bottom of the cartridge. This may cause the cartridge to

become unusable.

• Do not touch the green IC chip on the side of the cartridge. This may prevent normal operation.

• Make sure to install all ink cartridges. The printer only works when all ink cartridges are properly

installed.

• Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you

may damage the printer.

• Do not turn off the product during ink charging. If ink charging is incomplete, you may not be able to

print.

• If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in

the same environment as the product. Note that there is a valve in the ink supply port, making covers

or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge

touches. Do not touch the ink cartridge ink supply port or surrounding area.

• Install a new ink cartridge immediately after removing an expended one. Leaving cartridges

uninstalled can dry out the print head and may prevent the product from printing.

• Do not turn off the printer during cartridge replacement. Otherwise, ink remaining in the print head

nozzles will dry out and you may not be able to print.

• Only remove an ink cartridge when you are ready to replace it. Ink cartridges with low ink status may

not be used when reinserted.

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• Do not put your hands inside the product or touch any cartridges during printing.

• Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on

the surrounding area when removing the cartridges.

Ink Consumption

• This printer uses ink cartridges equipped with a green chip that monitors information such as the

amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the

printer before it is expended, you can still use the cartridge after reinserting it back into the printer.

However, when reinserting a cartridge, some ink may be consumed to guarantee printer performance.

• To ensure you receive premium print quality and to help protect your print head, a variable ink safety

reserve remains in the cartridge when your printer indicates that it is time to replace the cartridge.

Quoted ink yields do not include this reserve.

• Quoted yields may vary depending on the images that you are printing, the paper type that you are

using, the frequency of your prints and environmental conditions such as temperature.

• Do not use the cartridges that came with the printer for the replacement. The ink in the ink cartridges

supplied with your printer is partly used during initial setup. In order to produce high quality printouts,

the print head in your printer needs to be fully charged with ink. This process consumes a quantity of

ink and, therefore, these cartridges may print fewer pages compared to subsequent ink cartridges.

• To maintain optimum print head performance, some ink is consumed from all ink cartridges during

maintenance operations. Ink may also be consumed when you replace an ink cartridge or turn the

printer on.

• When printing in monochrome or grayscale, color inks may be used instead of black ink depending on

the paper type or print quality settings you are using.

Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Check Cartridge and Maintenance Box Status

Your product and its software will let you know when an ink cartridge is low or expended, or when the

maintenance box needs to be replaced.

Checking Cartridge and Maintenance Box Status on the LCD Screen

Checking Cartridge and Maintenance Box Status - Windows

Checking Cartridge and Maintenance Box Status - Mac

Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Checking Cartridge and Maintenance Box Status on the LCD Screen

You can check the status of the cartridges and maintenance box using the product's LCD screen.

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1. Press the home button, if necessary.

2. Select the icon.

Note: The displayed ink and maintenance box levels are approximate.

3. To print a sheet with more information on the ink cartridges and maintenance box, select Print

Supply Status Sheet.

Parent topic: Check Cartridge and Maintenance Box Status

Related tasks

Removing and Installing Ink Cartridges

Replacing the Maintenance Box

Checking Cartridge and Maintenance Box Status - Windows

A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or

maintenance box status at any time using a utility on your Windows computer.

1. To check your status, access the Windows Desktop and double-click the icon for your product in

the right side of the Windows taskbar, or click the up arrow and double-click .

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You see this window:

2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.

Note: If any of the cartridges installed in the product is broken, incompatible with the product model,

or improperly installed, Epson Status Monitor will not display an accurate cartridge status.

3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select

Monitoring Preferences.

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You see this window:

4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen.

5. To disable promotional offers, deselect the Display Epson Offers checkbox.

6. Click OK.

Parent topic: Check Cartridge and Maintenance Box Status

153

Related tasks

Removing and Installing Ink Cartridges

Replacing the Maintenance Box

Checking Cartridge and Maintenance Box Status - Mac

You can check the status of your ink cartridges and maintenance box using a utility on your Mac.

1. In the Apple menu or the Dock, select System Preferences or System Settings. Select Print &

Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.

Select Utility and select Open Printer Utility.

2. Select EPSON Status Monitor.

You see this window:

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3. Do the following as necessary:

• You can update the ink cartridge and maintenance box status by clicking Update.

• Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.

Note: If any of the cartridges installed in the product is broken, incompatible with the product model,

or improperly installed, Epson Status Monitor will not display an accurate cartridge status.

Parent topic: Check Cartridge and Maintenance Box Status

Related tasks

Removing and Installing Ink Cartridges

Replacing the Maintenance Box

Purchase Epson Ink Cartridges and Maintenance Box

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or

epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find

the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink

cartridges and ink supplies are not compatible and, even if described as compatible, may not function

properly or at all. Epson periodically provides firmware updates to address issues of security,

performance, minor bug fixes and ensure the printer functions as designed. These updates may affect

the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior

to a firmware update may not continue to function.

The included initial cartridges are designed for reliable printer setup and cannot be used as replacement

cartridges or resold. After setup, the remaining ink is available for printing. Yields are based on ISO

24711 in default mode, printing continuously. Yields vary due to print images, settings, and

temperatures. Printing infrequently or primarily with one color reduces yields. All cartridges must be

installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced

cartridges.

Ink Cartridge and Maintenance Box Part Numbers

Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Ink Cartridge and Maintenance Box Part Numbers

Use these part numbers when you order or purchase a new maintenance box or ink cartridges.

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Maintenance box part number: C9344

Note: For best printing results, use up a cartridge within 6 months of opening the package.

Ink color Part number

Standard-capacity High-capacity

Black 232120 232XL120

Cyan 232220 –

Magenta 232320 –

Yellow 232420 –

Parent topic: Purchase Epson Ink Cartridges and Maintenance Box

Related references

Ink Cartridge Specifications

Removing and Installing Ink Cartridges

Make sure you have your replacement cartridges handy before you begin. You must install new

cartridges immediately after removing the old ones.

Caution: Leave your old cartridges in the product until you are ready to replace them to prevent the print

head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink.

Cartridges are vacuum packed to maintain reliability.

Note: If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.

1. Turn on your product.

• If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges

need to be replaced and follow the on-screen instructions or the instructions below to replace the

cartridge.

• If you are replacing a cartridge before you see a message on the LCD screen, press the home

button if necessary, and select Maintenance > Ink Cartridge Replacement > Next > Start.

Note: You can also select How To to view ink replacement instructions on the LCD screen.

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2. Lift up the scanner unit until the support clicks into place.

Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not

touch the flat white cable or translucent film inside the product.

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3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.

Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.

Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,

flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.

Keep ink cartridges out of the reach of children.

4. If you are replacing the black ink cartridge, gently shake the new black ink cartridge four or five times

before unpacking it. Do not shake the color ink cartridges.

158

Caution: Do not shake the cartridges after opening the packages, or ink may leak.

5. Remove the cartridge from the package.

Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing.

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6. Remove the yellow tape from the cartridge.

Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become

unusable.

7. Insert the new cartridge into the holder and push it down until it clicks into place and is level with the

other cartridges.

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8. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower

it completely.

Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit or you

may be injured.

Note: The scanner unit cannot be opened from the position shown below. Close it completely before

operating your product or opening the scanner unit again.

9. Select Completed on the LCD screen.

The print head moves to its home position and the product starts charging the ink. This takes a few

minutes. When you see a completion message on the screen, ink replacement is finished.

Caution: Do not turn off the product while ink is charging or you may not be able to print.

Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and

store it in the same environment as the printer. The valve in the ink supply port is designed to contain

any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with

the label facing up; do not store cartridges upside-down.

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Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Related concepts

Purchase Epson Ink Cartridges and Maintenance Box

Related references

Ink Safety Precautions

Printing with Black Ink and Expended Color Cartridges

When a color ink cartridge is expended, you can temporarily continue printing using black ink. Replace

the expended color cartridge as soon as possible for future printing.

Printing with Expended Color Cartridges - Control Panel

Printing with Expended Color Cartridges - Windows

Printing with Expended Color Cartridges - Mac

Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Printing with Expended Color Cartridges - Control Panel

If you see a message on the control panel to replace a color ink cartridge, you can temporarily print or

copy in black ink.

Note the following restrictions when using this feature:

• You can print or copy only on plain paper, letterhead, or envelopes

• You can print or copy only in black or grayscale

• You cannot select borderless printing or copying

1. When you see a message on the LCD screen to replace a color ink cartridge, select Proceed.

You see a message that you can temporarily print with black ink.

2. Select Proceed again.

3. If you want to print or copy in black only, select No, remind me later.

The current print job is canceled.

4. Press the home button, if necessary.

5. Try printing or copying again.

Parent topic: Printing with Black Ink and Expended Color Cartridges

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Printing with Expended Color Cartridges - Windows

If you see a message during printing telling you that you can temporarily print in black ink with an

expended color cartridge, you can cancel your print job and select settings to print on plain paper,

letterhead, or on an envelope.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

Note: To use this feature, Epson Status Monitor must be enabled.

1. Click Cancel or Cancel Print to cancel your print job.

Note: If the message screen appears on another computer on a network, you may need to cancel

the print job using the product control panel.

2. Load plain paper, letterhead, or an envelope in your product.

3. Access the print settings in your print application.

4. Click the Main tab and make sure Borderless is not selected.

5. Select Plain Paper/Bright White Paper, Letterhead, or Envelope as the paper type setting.

6. Select the Black/Grayscale checkbox.

7. Click OK.

8. Print your document.

Epson Status Monitor 3 displays a print message.

9. Click Print in Black to print your document.

Parent topic: Printing with Black Ink and Expended Color Cartridges

Related tasks

Loading Paper in the Rear Paper Feeder

Printing with Expended Color Cartridges - Mac

If printing stops, you can cancel your print job and select settings to temporarily print with only black ink

on plain paper, letterhead, or on an envelope.

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1. Click the printer icon in the Dock.

2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or

button to cancel your print job. If you see an error message, click OK.

3. In the Apple menu or the Dock, select System Preferences.

4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options

& Supplies.

5. Select Driver or Options.

You see a screen like this:

6. Select On as the Permit temporary black printing setting.

7. Click OK.

8. Close the utility window.

9. Load plain paper or an envelope in your product.

10. Access the print settings in your print application.

11. Select Print Settings from the pop-up menu.

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12. Select a non-borderless paper size as the paper size setting.

13. Select Plain Paper/Bright White Paper, Letterhead, or Envelope as the paper type setting.

14. Select the Grayscale option.

15. Select any other options as needed.

16. Click Print to print your document.

Parent topic: Printing with Black Ink and Expended Color Cartridges

Related tasks

Loading Paper in the Rear Paper Feeder

Conserving Low Black Ink with Windows

The following window appears when black ink runs low and there is more color ink.

Note: The window appears only when you have selected Plain Paper/Bright White Paper or

Letterhead as the paper type setting, and depends on other selected print settings. To use this feature,

Epson Status Monitor must be enabled.

• Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink

for the document you are printing.

• Click Disable this feature to continue using the remaining black ink.

Note: If you disable this feature, it remains disabled until you install a new black ink cartridge.

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Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Related references

Paper or Media Type Settings - Printing Software

Replacing the Maintenance Box

Make sure you have a new maintenance box before you begin.

Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a

week. Keep the maintenance box away from direct sunlight.

Note: You cannot print or clean the print head while the maintenance box is full, but you can perform

tasks that do not require ink, such as scanning.

Note: Do not drop the maintenance box or subject it to strong shocks and do not store it in high or

freezing temperatures.

1. Make sure the product is not printing.

2. Remove the new maintenance box from its package.

Caution: Do not touch the green chip on the maintenance box.

3. Use a flat-head screwdriver to loosen the screw on the maintenance box cover as shown, then

remove the cover.

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Note: Do not remove the maintenance box cover or the maintenance box except when replacing the

maintenance box, otherwise ink may leak.

4. Grasp the maintenance box as shown and pull it out of its holder.

Note: Do not tilt the used maintenance box until after it is sealed in the plastic bag, and do not touch

the areas shown here. Doing so may prevent normal operation and you may get smeared with ink.

Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,

flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.

Keep the maintenance box out of the reach of children and do not drink the ink.

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5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal

the bag and dispose of it carefully.

6. Insert the new maintenance box into the holder and push it all the way in until it clicks into place.

168

7. Insert the maintenance box cover and tighten the screw to secure the cover.

If you cannot re-attach the cover, the maintenance box may not be installed correctly. Remove and

re-install the maintenance box.

Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Related concepts

Purchase Epson Ink Cartridges and Maintenance Box

Related references

Ink Safety Precautions

169

Adjusting Print Quality

If your print quality declines, you may need to run a utility to clean or align the print head.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

If running these utilities does not solve the problem, you may need to replace the ink cartridges.

Print Head Maintenance

Power Cleaning

Aligning the Print Head Using the Product Control Panel

Cleaning the Paper Guide

Print Head Maintenance

If your printouts become too light, or you see dark or light bands across them, you may need to clean the

print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.

You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.

Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it

when a cartridge is low. You must replace the cartridge first.

Print Head Nozzle Check

Print Head Cleaning

Parent topic: Adjusting Print Quality

Print Head Nozzle Check

You can print a nozzle check pattern to check for clogged nozzles.

Checking the Nozzles Using the Product Control Panel

Checking the Nozzles Using a Computer Utility

Parent topic: Print Head Maintenance

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Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.

1. Load a few sheets of plain paper in the product.

2. Press the home button, if necessary.

3. Select Maintenance > Print Head Nozzle Check.

4. Select Print.

The nozzle pattern prints.

5. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

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Print head needs Power Cleaning

6. Do one of the following:

• If there are no gaps, select O.

• If there are gaps or the pattern is faint, select X and continue. Follow the instructions on the screen

to clean the print head.

• If most lines are missing or not printed, most of the nozzles are clogged. Select O and then run a

Power Cleaning. See the link below.

7. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the

process as necessary.

Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not

be able to print.

If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait

at least 12 hours. Then run a nozzle check, and try cleaning the print head if necessary. If quality still

does not improve, run a Power Cleaning.

Parent topic: Print Head Nozzle Check

Related tasks

Loading Paper in the Rear Paper Feeder

Power Cleaning Using the Product Control Panel

Cleaning the Print Head Using the Product Control Panel

Related topics

Replacing Ink Cartridges and Maintenance Boxes

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Checking the Nozzles Using a Computer Utility

You can check the print head nozzles using a utility on your Windows or Mac computer.

1. Load a few sheets of plain paper in the product.

2. Do one of the following:

• Windows: Access the Windows Desktop and right-click the icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click .

• Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select

Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &

Supplies. Select Utility and select Open Printer Utility.

3. Select Nozzle Check or Print Head Nozzle Check.

You see a window like this:

4. Click Print.

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5. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

Print head needs Power Cleaning

6. Do one of the following:

• If there are no gaps, click Finish.

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• If there are gaps or the pattern is faint, clean the print head.

• If almost the entire pattern is missing, click Finish and perform a Power Cleaning.

If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait

at least 12 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not

improve, run a Power Cleaning.

Parent topic: Print Head Nozzle Check

Related tasks

Loading Paper in the Rear Paper Feeder

Cleaning the Print Head Using a Computer Utility

Power Cleaning Using a Computer Utility

Related topics

Replacing Ink Cartridges and Maintenance Boxes

Print Head Cleaning

If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the

print head.

Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it

when a cartridge is low. You must replace the cartridge first.

Cleaning the Print Head Using the Product Control Panel

Cleaning the Print Head Using a Computer Utility

Parent topic: Print Head Maintenance

Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.

1. Load a few sheets of plain paper in the product.

2. Press the home button, if necessary.

3. Select Maintenance > Print Head Cleaning.

4. Select Start to clean the print head.

The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is

finished. When the cleaning cycle is finished, a nozzle pattern prints.

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Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not

be able to print.

5. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

Print head needs Power Cleaning

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6. Do one of the following:

• If there are no gaps, select O.

• If there are gaps or the pattern is faint, select X and continue. Follow the instructions on the screen

to clean the print head.

• If most lines are missing or not printed, most of the nozzles are clogged. Select O and then run a

Power Cleaning. See the link below.

7. Select Print to print a nozzle check pattern and confirm that the print head is clean.

If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait

at least 12 hours. Then run a nozzle check, and try cleaning the print head if necessary. If quality still

does not improve, run a Power Cleaning.

Parent topic: Print Head Cleaning

Related tasks

Loading Paper in the Rear Paper Feeder

Checking the Nozzles Using the Product Control Panel

Power Cleaning Using the Product Control Panel

Related topics

Replacing Ink Cartridges and Maintenance Boxes

Cleaning the Print Head Using a Computer Utility

You can clean the print head using a utility on your Windows or Mac computer.

1. Load a few sheets of plain paper in the product.

2. Do one of the following:

• Windows: Access the Windows Desktop and right-click the icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click .

• Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select

Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &

Supplies. Select Utility and select Open Printer Utility.

3. Select Head Cleaning or Print Head Cleaning.

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You see a window like this:

4. Select the cleaning cycle you want to run, based on the nozzle check pattern and click Next.

5. Click Start to begin the cleaning cycle.

The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is

finished.

Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not

be able to print.

178

6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle

Check Pattern and click Print.

7. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

Print head needs Power Cleaning

• If there are no gaps, click Finish.

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• If there are gaps or the pattern is faint, click Clean to clean the print head again.

• If almost the entire pattern is missing, click Finish and perform a Power Cleaning.

If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait

at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary.

If quality still does not improve, run a Power Cleaning.

Parent topic: Print Head Cleaning

Related tasks

Loading Paper in the Rear Paper Feeder

Checking the Nozzles Using a Computer Utility

Power Cleaning Using a Computer Utility

Related topics

Replacing Ink Cartridges and Maintenance Boxes

Power Cleaning

If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head

several times, you can run a Power Cleaning.

If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 12

hours before running another Power Cleaning.

Note: Power Cleaning consumes more ink than Print Head Cleaning.

Power Cleaning Using the Product Control Panel

Power Cleaning Using a Computer Utility

Parent topic: Adjusting Print Quality

Power Cleaning Using the Product Control Panel

You can run a Power Cleaning using the control panel on your product.

Note: After a Power Cleaning, you must turn off the product and wait at least 12 hours before running

another Power Cleaning.

1. Press the home button, if necessary.

2. Select Maintenance > Power Cleaning.

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3. Follow the on-screen instructions to run the Power Cleaning.

The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is

finished. When the Power Cleaning is finished, you see a message on the screen and a nozzle

pattern prints.

4. Select Dismissed.

If the print quality did not improve, turn off the printer and wait at least 12 hours before running another

nozzle check. Run Print Head Cleaning or Power Cleaning depending on the printed pattern.

If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson

for support.

Parent topic: Power Cleaning

Related references

Where to Get Help

Related tasks

Loading Paper in the Rear Paper Feeder

Checking the Nozzles Using the Product Control Panel

Power Cleaning Using a Computer Utility

You can run a Power Cleaning using a utility on your Windows or Mac computer.

Note: After running a Power Cleaning, you must turn off the product and wait at least 12 hours before

printing a nozzle check pattern and running another Print Head Cleaning or Power Cleaning.

1. Load a few sheets of plain paper in the product.

2. Do one of the following:

• Windows: Access the Windows Desktop and right-click the icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click .

• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &

Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select

Utility and select Open Printer Utility.

3. Select Print Head Cleaning.

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You see a window like this:

4. Select Power Cleaning and click Next.

5. Follow the on-screen instructions to run a Power Cleaning.

6. When the Power Cleaning is finished, click Print Nozzle Check Pattern and follow the on-screen

instructions to print a nozzle check pattern.

If the print quality did not improve, you must turn off the product and wait at least 12 hours before printing

a nozzle check pattern and running another Power Cleaning or Print Head Cleaning.

If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson

for support.

182

Parent topic: Power Cleaning

Related references

Where to Get Help

Related tasks

Loading Paper in the Rear Paper Feeder

Checking the Nozzles Using a Computer Utility

Aligning the Print Head Using the Product Control Panel

If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or

light horizontal bands, you may need to align the print head.

Note: Banding may also occur if your print head nozzles need cleaning.

1. Load a few sheets of plain paper in the product.

2. Press the home button, if necessary.

3. Select Maintenance > Print Head Alignment.

4. If your printout contains misaligned vertical lines or is blurry, continue with the next step. If your

printout contains horizontal banding, go to step 7.

5. Select Vertical Alignment and follow the on-screen instructions to print an alignment sheet.

6. Check the printed pattern on the alignment sheet and for each set of patterns, select the number

representing the pattern with the least amount of separation or overlap.

7. Select Horizontal Alignment and follow the on-screen instructions to print an alignment sheet.

8. Check the printed pattern on the alignment sheet and select the number representing the pattern

with the least amount of separation or overlap.

9. Continue following the rest of the on-screen instructions to finish with the alignment.

Parent topic: Adjusting Print Quality

Related tasks

Loading Paper in the Rear Paper Feeder

Cleaning the Paper Guide

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.

183

1. Load plain paper in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches

[210 × 297 mm]).

2. Press the home button, if necessary.

3. Select Maintenance > Paper Guide Cleaning.

4. Follow the on-screen instructions to clean the paper guide.

5. Repeat these steps as necessary until the paper comes out clean.

6. If the paper is still smeared with ink, turn off the product and open the scanner unit.

Caution: Do not touch the flat white cable or translucent film inside the product. Be careful not to

trap your hand or fingers when opening or closing the scanner unit.

7. Using a cotton swab, wipe off any ink smears on the part shown in the illustration below.

184

Caution: Do not use tissue paper to clean the inside of the product as lint can clog the print head

nozzles.

8. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower

it completely.

Note: The scanner unit cannot be opened unless it has been completely closed.

Parent topic: Adjusting Print Quality

Related tasks

Loading Paper in the Rear Paper Feeder

Cleaning the Print Head Path

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Cleaning and Transporting Your Product

See these sections if you need to clean or transport your product.

Cleaning Your Product

Cleaning the Print Head Path

Transporting Your Product

Cleaning Your Product

To keep your product working at its best, you should clean it several times a year.

Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.

Do not use oil or other lubricants inside the product or let water get inside it.

1. Turn off the product.

2. Unplug the power cable.

3. Disconnect any connected cables.

4. Remove all the paper.

5. Open the document cover.

6. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a

little glass cleaner.

Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with

any force.

7. Close the document cover.

8. Clean the outer case and control panel with a soft, clean cloth moistened with a little water. If you

cannot remove the dirt, try cleaning with a soft cloth moistened with a mild detergent.

Parent topic: Cleaning and Transporting Your Product

Cleaning the Print Head Path

If the print quality has not improved after aligning the print head and cleaning the paper guide, the print

head path inside the product may be smeared with ink.

186

To clean the print head path, use the following:

• Several cotton swabs

• ¼ cup (59 ml) water containing 2 to 3 drops of mild dish detergent

• A small flashlight

Caution: Do not use any other liquid to clean the print head path or you may damage your product.

1. Turn off the product.

2. Lift up the scanner unit.

Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit.

187

3. Using the flashlight, check the translucent film shown here for ink smears.

1 Translucent film

2 Print head rail

Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to

print. Do not wipe off the grease on the rail.

188

4. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture.

Use it to lightly wipe ink off the translucent film.

Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage the

product. Do not touch the ink that has adhered inside the product.

5. Use a new, dry cotton swab to dry the translucent film.

Note: Do not leave any fibers on the translucent film. To prevent the smear from spreading,

frequently replace the cotton swab with a new one.

6. Repeat steps 4 and 5 as necessary to clean all ink smears.

7. Visually inspect the film to make sure there are no smears.

8. When the translucent film is dry, close the scanner unit.

Parent topic: Cleaning and Transporting Your Product

Related tasks

Aligning the Print Head Using the Product Control Panel

Cleaning the Paper Guide

Transporting Your Product

If you need to store your product or transport it a long distance, prepare it for transportation as described

here.

189

Caution: During transportation and storage, follow these guidelines:

• Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an

extended period of time. Ink may leak.

• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent

the product from printing.

1. Turn off the product.

2. Wait until the power light turns off and then unplug the power cable.

Caution: Wait until the power light turns off before you unplug the power cable to allow the print

head to return to the home (far right) position. If the print head does not return to the home position,

the ink can dry out and your product can be damaged.

3. Disconnect any connected cables.

4. Remove all paper from the product and make sure there are no originals on the scanner glass.

5. Make sure the document cover is closed and then lift up the scanner unit.

Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit.

190

6. Secure the ink cartridge holder to the case with tape.

Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage

your product.

7. Lower the scanner unit all the way as shown.

191

Note: The scanner unit cannot be opened from the position shown below. Close it completely before

operating your product or opening the scanner unit again.

8. Close all parts on the product as shown.

9. Place the product in its original packing materials, if possible, or use equivalent materials with

cushioning around the product.

Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder

before turning on your product. If print quality has declined when you print again, clean and align the

print head.

Parent topic: Cleaning and Transporting Your Product

Related concepts

Print Head Cleaning

Print Head Nozzle Check

192

Related tasks

Aligning the Print Head Using the Product Control Panel

193

Solving Problems

Check these sections for solutions to problems you may have using your product.

Checking for Software Updates

Product Status Messages

Running a Product Check

Resetting Control Panel Defaults

Solving Setup Problems

Solving Network Problems

Solving Copying Problems

Solving Paper Problems

Solving Problems Printing from a Computer

Solving Page Layout and Content Problems

Solving Print Quality Problems

Solving Scanning Problems

Solving Scanned Image Quality Problems

Uninstall Your Product Software

Where to Get Help

Checking for Software Updates

It's a good idea to check Epson's support website occasionally for free updates to your product software.

Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.

Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink

cartridges and ink supplies are not compatible and, even if described as compatible, may not function

properly or at all. Epson periodically provides firmware updates to address issues of security,

performance, minor bug fixes and ensure the printer functions as designed. These updates may affect

the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior

to a firmware update may not continue to function.

• Windows: Your printer software automatically checks for updates. You can also manually update the

software by selecting Software Update here:

• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of

the Windows taskbar, or clicking the up arrow and right-clicking .

194

• On the Maintenance tab in the printer settings window

You can also update the software by selecting EPSON Software Updater in the EPSON or Epson

Software program group, accessible by the Start button, or on the Start or Apps screens, depending

on your version of Windows.

• OS X: You can manually update the software by opening the Applications > Epson Software folder

and selecting EPSON Software Updater.

• macOS 10.12.x to 14.x: You can manually update the software by opening the App Store, selecting

Updates, searching for a software update option for Epson Software, and selecting Update.

Parent topic: Solving Problems

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen. You

can also press the help button to see help information and how-to instructions on the screen.

LCD screen message Condition/solution

Printer error.

Turn on the printer

again. See your

documentation for more

details.

A fatal error has occurred. Turn the product off and then back on again. If the

error continues, check for a paper jam or any protective material inside the

product. If there is no paper jam or protective material, contact Epson for

support.

You need to replace Ink

Cartridge.

The ink cartridge is expended. Replace the cartridge.

The printer's borderless

printing ink pad is

nearing the end of its

service life. It is not a

user-replaceable part.

Please contact Epson

support.

The ink pad is near the end of its service life and the message will be

displayed until the ink pad is replaced. Contact Epson for support. (To

resume printing, press the OK button.)

195

LCD screen message Condition/solution

The printer's borderless

printing ink pad has

reached the end of its

service life. It is not a

user-replaceable part.

Please contact Epson

support.

The ink pad is at the end of its service life. Turn off the product and contact

Epson for support.

Paper Setup Auto

Display is set to Off.

Some features may not

be available. For details,

see your documentation.

The Paper Setup Auto Display setting must be enabled to use AirPrint.

System Error

An error occurred. Turn

the device off and back

on again. If this occurs

again, contact Epson

support.

Turn the product off and then back on again. If you are using a Wi-Fi

connection, turn the wireless router off and on again. If the error continues,

make a note of the error code and then contact Epson for support.

The combination of the

IP address and the

subnet mask is invalid.

See your documentation

for more details.

There is a problem with the network connection to your product. Check the

solutions in this guide.

To use cloud services,

update the root

certificate from the

Epson Web Config

utility.

Access your product's built-in Web Config utility and update the root

certificate for your product.

196

LCD screen message Condition/solution

Check that the printer

driver is installed on the

computer and that the

port settings for the

printer are correct.

Make sure the printer port is selected correctly on the Port tab of the Printer

Properties screen (Windows) or the System Properties > USB list (Mac).

Select USBXXX for a USB connection or EpsonNet Print Port for a network

connection.

Check that the printer

driver is installed on the

computer and that the

USB port settings for the

printer are correct.

Recovery mode An error has occurred during firmware updating. Connect your product using

a USB cable and try updating the firmware again. If you still receive this error

message, contact Epson for support.

Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.

During the life of your product it may reach a condition where either satisfactory print quality cannot be

maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your

LCD screen, or lights on the control panel will advise you when these parts need replacing. If this

happens during the standard warranty of the product, the exchange of the product or replacement of the

pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced

by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.

Parent topic: Solving Problems

Related references

Where to Get Help

Paper Feeding Problems

Related tasks

Loading Paper in the Rear Paper Feeder

Accessing the Web Config Utility

Selecting the Paper Settings - Control Panel

Related topics

Replacing Ink Cartridges and Maintenance Boxes

197

Running a Product Check

Running a product check helps you determine if your product is operating properly.

1. Disconnect any interface cables connected to your product.

2. Make sure there are no errors on the LCD screen.

3. Load plain paper in the product.

4. Press the home button, if necessary.

5. Select Maintenance > Print Head Nozzle Check.

6. Select Print.

The nozzle pattern prints.

7. Do one of the following, depending on the results of the product check:

• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any

operation problem you may have could be caused by your computer, cable, software, or selected

settings. Check the other solutions in this manual or try uninstalling and reinstalling your printer

software.

• If the page prints but the nozzle check pattern has gaps, clean the print head.

• If the page does not print, the product may have a problem. Check the other solutions in this

manual. If they do not work, contact Epson.

Parent topic: Solving Problems

Related concepts

Uninstall Your Product Software

Print Head Maintenance

Related tasks

Loading Paper in the Rear Paper Feeder

Resetting Control Panel Defaults

If you have a problem with settings on the product control panel, you can reset them to their factory

defaults. You can choose which settings to reset or reset them all.

1. Press the home button, if necessary.

2. Select Settings.

3. Scroll down and select Restore Default Settings.

198

You see a screen like this:

4. Select one of these options:

• Network Settings: Resets all network settings

• All Except Network Settings: Resets all settings except for network settings

• All Settings: Resets all control panel settings

You see a confirmation screen.

5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)

Parent topic: Solving Problems

Solving Setup Problems

Check these sections if you have problems while setting up your product.

Product Does Not Turn On or Off

Noise After Ink Installation

Software Installation Problems

Parent topic: Solving Problems

199

Product Does Not Turn On or Off

If you cannot turn the product on or off, try these solutions:

• If you cannot turn on your product, make sure the power cord is securely connected and hold down

the power button a little longer.

• If you cannot turn off your product, hold down the power button a little longer. If you still cannot turn off

your product, unplug the power cord, plug the power cord back in, then turn your product on and off

again using the power button.

Parent topic: Solving Setup Problems

Noise After Ink Installation

If you hear noises from your product after installing ink, check the following:

• The first time you install the ink cartridges, the product must charge its print head. Wait until charging

finishes before you turn off the product, or it may charge improperly and use excess ink the next time

you turn it on.

• If the product's print head stops moving or making noise, and the charging process has not finished

after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still

in progress. If it is still in progress, contact Epson for help.

Parent topic: Solving Setup Problems

Related references

Where to Get Help

Software Installation Problems

If you have problems while installing your product software, try these solutions:

• Make sure your product is turned on and any necessary cables are securely connected at both ends. If

you still have problems installing software, disconnect the cable and carefully follow the instructions on

the Start Here sheet. Also make sure your system meets the requirements for your operating system.

• Close any other programs, including screen savers and virus protection software, and install your

product software again.

• In Windows, make sure your product is selected as the default printer and the correct port is shown in

the printer properties.

• If you see any error message or your software does not install correctly in Windows, you may not have

software installation privileges. Contact your system administrator.

• If you are printing over a network, make sure your product is set up properly on the network.

200

• If the USB cable is not recognized, try using a different USB cable.

Parent topic: Solving Setup Problems

Related references

Windows System Requirements

Mac System Requirements

Related topics

Wi-Fi Networking

Solving Network Problems

Check these solutions if you have problems setting up or using your product on a network.

Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not

responsible for backing up or recovering data and settings during or after the warranty period. We

recommend that you make your own backup or print out your network data and settings.

Product Cannot Connect to a Wireless Router or Access Point

Network Software Cannot Find Product on a Network

Product Does Not Appear in Mac Printer Window

Cannot Print Over a Network

Cannot Scan Over a Network

Wireless Network Connection is Unstable on a Mac

Parent topic: Solving Problems

Related tasks

Printing a Network Status Sheet

Product Cannot Connect to a Wireless Router or Access Point

If your product has trouble finding or connecting to a wireless router or access point, try these solutions:

• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your

product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from

the product control panel within 2 minutes of pressing the WPS button on your router.

• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid

placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a

filing cabinet.

201

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,

give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home

Network 5 GHz. See your router documentation or contact your internet service provider for

instructions.

• Verify that your router or access point is operating correctly by connecting to it from your computer or

another device.

• Print a network connection report and check the codes and messages on the report to help determine

the cause of the problem.

• You may need to disable the firewall and any anti-virus software on your wireless router or access

point.

• Try restarting your router following the instructions in your router documentation.

Note: If you are reading these instructions online, you will lose your Internet connection when you

restart your router.

• Check to see if access restrictions, such as MAC address filtering, are set on the router or access

point. If access restrictions are set, add your product's MAC address to your router's address list. To

obtain your product's MAC address, print a network status sheet. To obtain your product's MAC

address, check the network status on the LCD screen. Then follow the instructions in your router or

access point documentation to add the address to the list.

• If your router or access point does not broadcast its network name (SSID), follow the instructions that

came with your product to enter your wireless network name manually.

• If your router or access point has security enabled, determine the kind of security it is using and any

required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA

passphrase correctly.

• Check if your computer is restricting the available wireless channels. If so, verify that your wireless

access point is using one of the usable channels and change to a usable channel, if necessary.

• If you cannot connect your product to a device using Wi-Fi Direct, you may have exceeded the

maximum number of devices connected to your product (8). Print a network status sheet or access

Web Config on the browser for your device and check the number of connected devices. If 8 devices

are already connected, disconnect a device by deleting the product's SSID from the Wi-Fi screen of

that device. If fewer than 8 devices are connected, check the accuracy of your other network settings,

move your device closer to your product, and try connecting again.

202

• If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi Direct password on

your device may have been changed. If necessary, delete the existing DIRECT-xxxxxxxx connection

settings from your device and enter a new password. See your device documentation for instructions.

• If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected

Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the

network connection or adapter settings in the Windows Control Panel and set the Internet metric

setting to 100 for your version of the Internet Protocol.

Parent topic: Solving Network Problems

Related references

Status Icon Information

Related tasks

Printing a Network Connection Report

Related topics

Wi-Fi Networking

Network Software Cannot Find Product on a Network

If EpsonNet Setup cannot find your product on a network, try these solutions:

• Make sure your product is turned on and connected to your network. Verify the connection using your

product control panel.

• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-

ASCII characters.

• Print a network connection report and check the codes and messages on the report to help determine

the cause of the problem.

• Make sure your product is not connected to a guest network.

• If necessary, reinstall your product software and try running EpsonNet Setup again:

1. Reset your product's network settings to their factory defaults.

2. Windows only: Uninstall your product software.

3. Restart your router following the instructions in your router documentation.

Note: If you are reading these instructions online, you will lose your Internet connection when you

restart your router, so note the next step before restarting it.

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4. Download your product software from the Epson website using the instructions on the Start Here

sheet.

• If you have replaced your router, reinstall your product software to connect to the new router.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,

give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home

Network 5 GHz. See your router documentation or contact your internet service provider for

instructions.

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is

preventing detection of your device over the network. See your router or access point documentation

for instructions on disabling the Privacy Separator function.

• Try accessing any website from your computer to make sure that your computer's network settings are

correct. If you cannot access any website, there is a problem on the computer. Check the network

connection of the computer. See the documentation provided with the computer for details.

Parent topic: Solving Network Problems

Related concepts

Uninstall Your Product Software

Related references

Status Icon Information

Related tasks

Printing a Network Connection Report

Related topics

Wi-Fi Networking

Product Does Not Appear in Mac Printer Window

If your product does not appear in the Mac printer window, try these solutions:

• Turn your product off, wait 30 seconds, then turn it back on again.

• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your

product's LCD screen is not lit, make sure you select one of the WPS options from the product control

panel within 2 minutes of pressing the WPS button on your router.

204

• If you are connecting the product wirelessly via EpsonNet Setup and you do not see the Wi-Fi antenna

icon with connection bars on your LCD screen, make sure your product software was installed

correctly. If necessary, reinstall your software.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,

give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home

Network 5 GHz. See your router documentation or contact your internet service provider for instructions.

Parent topic: Solving Network Problems

Related references

Status Icon Information

Related topics

Wi-Fi Networking

Cannot Print Over a Network

If you cannot print over a network, try these solutions:

• Make sure that your product is turned on.

• Make sure you install your product's network software as described in your product documentation.

• Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson

printer driver is not installed, the available functions are limited.

• Print a network status sheet and verify that the network settings are correct. If the network status is

Disconnected, check any cable connections and turn your product off and then on again.

• Print a network connection report and check the codes and messages on the report to help determine

the cause of the problem.

• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Make sure your computer and product are both using the same wireless network.

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place

your product closer to your router or access point. Avoid placing your product near a microwave oven,

cordless phone, or large metal object, such as a filing cabinet.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,

give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home

205

Network 5 GHz. See your router documentation or contact your internet service provider for

instructions.

• Try restarting your router following the instructions in your router documentation.

Note: If you are reading these instructions online, you will lose your Internet connection when you

restart your router.

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is

preventing printing from a device over the network. See your router or access point documentation for

instructions on disabling the Privacy Separator function.

• Check your product's connection status by opening the EPSON Status Monitor 3 (Windows) or

EPSON Status Monitor (Mac) on your computer. If the remaining ink levels are displayed, a

connection has been successfully established between your computer and your product.

• If you are printing a large data size image, the computer may run out of memory. Print the image at a

lower resolution or a smaller size.

Parent topic: Solving Network Problems

Related references

Status Icon Information

Related tasks

Printing a Network Status Sheet

Printing a Network Connection Report

Related topics

Wi-Fi Networking

Cannot Scan Over a Network

If you have problems scanning over a network, try these solutions:

• If you cannot scan from your product control panel, make sure you restarted your computer after

installing the product software. Make sure the Event Manager program is not being blocked by your

firewall or security software.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,

give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home

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Network 5 GHz. See your router documentation or contact your internet service provider for

instructions.

• If you are scanning a large original at a high resolution, a network communication error may occur. Try

scanning again at a lower resolution.

• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few

seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try

restarting Epson Scan 2 again.

• Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility:

Windows 11: Click , then search for Epson Scan 2 Utility and select it. Make sure your product is

selected. If necessary, select the Other tab and click Reset.

Windows 10: Click and select EPSON > Epson Scan 2 Utility. Make sure your product is

selected. If necessary, select the Other tab and click Reset.

Windows 8.x: Navigate to the Apps screen, select EPSON, and select Epson Scan 2 Utility. Make

sure your product is selected. If necessary, select the Other tab and click Reset.

Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson

Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other

tab and click Reset.

Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make

sure your product is selected. If necessary, select the Other tab and click Reset.

• You may need to disable the firewall and any anti-virus software on your wireless router or access

point.

Parent topic: Solving Network Problems

Related topics

Wi-Fi Networking

Wireless Network Connection is Unstable on a Mac

If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network

interference between your product and your Mac.

If you cannot connect to your product over the wireless network or the connection becomes unstable,

move the device connected to your Mac USB 3.0 port further away from your Mac.

Parent topic: Solving Network Problems

207

Solving Copying Problems

Check these solutions if you have problems copying with your product.

Product Makes Noise, But Nothing Copies

Product Makes Noise When It Sits for a While

Parent topic: Solving Problems

Product Makes Noise, But Nothing Copies

If your product makes a noise, but nothing copies, try these solutions:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• If the nozzle check page does not print, but the product's power is on, make sure your product

software is installed correctly.

• Make sure your product is level (not tilted).

Parent topic: Solving Copying Problems

Related concepts

Print Head Maintenance

Product Makes Noise When It Sits for a While

Your product is performing routine maintenance. This is normal.

Parent topic: Solving Copying Problems

Solving Paper Problems

Check these sections if you have problems using paper with your product.

Paper Feeding Problems

Paper Jam Problems Inside the Product

Paper Jam Problems in the Rear Cover

Paper Ejection Problems

Parent topic: Solving Problems

208

Paper Feeding Problems

If you have problems feeding paper, try these solutions:

• Place the product on a flat surface.

• Operate the product in the recommended environmental conditions.

• If paper does not feed for printing, remove it. Then reload it in the middle of the rear paper feeder.

Slide the edge guides against the edge of the paper, making sure that the paper stack is not above the

arrow mark on the edge guides.

• Load paper in the correct direction and slide the edge guides against the edge of the paper.

• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.

• If multiple pages feed at once, try loading one sheet at a time.

• If multiple pages feed at once, the paper may be moist or damp. Load new paper.

• If multiple pages feed at once during manual 2-sided printing, remove any paper from the product

before reloading paper.

• Do not load more than the recommended number of sheets.

• If paper jams when you print on both sides of the paper, try loading fewer sheets.

• Make sure your paper meets the specifications for your product.

• Make sure the paper size and paper type settings on the control panel are correct.

• Do not place objects on the feeder guard.

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.

• Load paper in the rear paper feeder printable side up.

• Follow any special loading instructions that came with the paper.

Parent topic: Solving Paper Problems

Related references

Paper Ejection Problems

Paper Loading Capacity

Paper Specifications

Paper Jam Problems Inside the Product

Paper Jam Problems in the Rear Cover

209

Related topics

Loading Paper

Paper Jam Problems Inside the Product

If you see a message that paper has jammed inside the product, follow the steps here or on the LCD

screen to clear the jam.

Caution: Never touch the buttons on the control panel while your hand is inside the product. If the

product starts operating, you could be injured. Be careful not to touch the protruding parts to avoid injury.

1. Cancel the print job, if necessary.

2. Remove any jammed paper from the rear paper feeder.

3. Lift the scanner unit and remove any jammed paper inside.

210

Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit.

Remove the jammed paper carefully or you may damage the product.

211

Caution: Do not touch the flat white cable or the translucent film inside your product. Doing so may

cause a malfunction.

4. Close the scanner unit. Lift the scanner unit up slightly and lower it. When the scanner unit catches,

lift it up again and lower it completely.

Note: Close the scanner unit completely before trying to open it again. The scanner unit cannot be

opened if it is not completely closed.

5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam

message, check the other paper jam solutions.

Parent topic: Solving Paper Problems

Related references

Paper Ejection Problems

Paper Feeding Problems

212

Related topics

Loading Paper

Paper Jam Problems in the Rear Cover

If you see a message that paper has jammed in the rear cover, follow the steps here or on the LCD

screen to clear the jam.

1. Cancel the print job, if necessary.

2. Press the buttons to release the rear cover and remove it from your product. Carefully remove any

jammed paper from inside the product.

3. Remove any jammed paper from inside the rear cover.

213

4. Reattach the rear cover.

5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam

message, check the other paper jam solutions.

Parent topic: Solving Paper Problems

Related references

Paper Ejection Problems

Paper Feeding Problems

Related topics

Loading Paper

Paper Ejection Problems

If you have problems with paper ejecting properly, try these solutions:

• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.

Select the correct paper size when you reprint.

• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select

the correct paper type setting when you reprint.

• If you are using letterhead paper, select the appropriate paper type setting.

Parent topic: Solving Paper Problems

Related references

Paper Feeding Problems

Paper Jam Problems Inside the Product

Paper Jam Problems in the Rear Cover

Paper or Media Type Settings - Printing Software

Related tasks

Selecting the Paper Settings - Control Panel

Related topics

Loading Paper

Solving Problems Printing from a Computer

Check these sections if you have problems while printing from your computer.

214

Note: When printing using AirPrint, the available print settings are different from those covered in this

manual. See the Apple website for details.

Nothing Prints

Product Icon Does Not Appear in Windows Taskbar

Printing is Slow

Parent topic: Solving Problems

Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your product is turned on and connected to your computer.

• Make sure any interface cables are connected securely at both ends.

• Make sure there are no errors or paper jams in the product.

• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,

connect your product directly to your computer instead of the hub.

• If the printer cannot print using a USB connection, disconnect the USB cable from the computer, right-

click on the printer icon displayed on the computer, and select Remove Device. Then connect the

USB cable to the computer and try a test print.

• If your computer is connected using a USB cable, try a different USB port on your computer or a

different cable.

• Make sure the printer status is not offline or pending.

• Make sure you are using the Epson printer driver for your product or the available functions are

limited.

• Run a product check to see if a test page prints. If the test page prints, check to see if your product

software is installed correctly.

• Make sure your system meets the requirements for your operating system. If you are printing a high-

resolution image, you may need more than the minimum requirements. Print the image at a lower

resolution or if necessary, increase your system's memory.

• In Windows, make sure your product is selected as the default printer and the printer port setting

matches the printer connection port.

• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in

the printer settings window, and cancel any stalled print jobs.

215

• In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on-

screen instructions to check the connection status:

• Windows 11: Click , then search for Epson Printer Connection Checker and select it.

• Windows 10: Click and select Epson Software > Epson Printer Connection Checker.

• Windows 8.x: Navigate to the Apps screen and select the Epson Printer Connection Checker

icon.

• Windows 7: Click and select All Programs > Epson Software > Epson Printer Connection

Checker.

• On a Mac, make sure the printer is added to the printer list and the printer is not paused.

• You can try to clear the problem by updating the product software to the latest version. If the problem

persists, try uninstalling and reinstalling the printer driver.

Parent topic: Solving Problems Printing from a Computer

Related references

Product Status Messages

Product Icon Does Not Appear in Windows Taskbar

If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does

not work, try this solution:

1. Do one of the following:

• Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers

& scanners. Select your product name and select Printing preferences.

• Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your

product name and select Manage > Printing preferences.

• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >

Devices and Printers. Right-click your product name, select Printing Preferences, and select

your product name again if necessary.

• Windows 7: Click and select Devices and Printers. Right-click your product name, select

Printing Preferences, and select your product name again if necessary.

2. Click the Maintenance tab.

3. Click the Extended Settings button.

216

4. Select Enable EPSON Status Monitor 3 and click OK.

5. Click the Monitoring Preferences button.

6. Click the checkbox for the option that adds the shortcut icon to the taskbar.

7. Click OK to close the open program windows.

Parent topic: Solving Problems Printing from a Computer

Related references

Windows System Requirements

Mac System Requirements

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Selecting Printing Preferences - Mac

Selecting the Paper Settings - Control Panel

Printing is Slow

If printing becomes slow, try these solutions:

• Make sure your system meets the requirements for your operating system. If you are printing a high-

resolution image, you may need more than the minimum requirements. If necessary, increase your

system's memory.

• If you are using Windows 7, close the Devices and Printers window before you print.

• Make sure Quiet Mode is turned off.

• Clear space on your hard drive or run a defragmentation utility to free up existing space.

• Close any programs you are not using when you print.

• If your product is connected to a USB hub, connect it directly to your computer instead.

• If printing becomes slower after printing continuously for a long time, the product may have

automatically slowed down to protect the print mechanism from overheating or becoming damaged.

Let the product rest with the power on for 30 minutes, then try printing again.

• If you are printing over a wireless network, factors such as interference, network traffic, or weak signal

strength may affect your printing speed.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,

217

give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home

Network 5 GHz. See your router documentation or contact your internet service provider for

instructions.

For the fastest printing, select the following settings in your product software:

• Make sure the paper type setting matches the type of paper you loaded.

• Turn on any high speed settings in your product software.

• Select a lower print quality setting.

• Make sure the ink drying time has not been increased for double-sided printing.

• Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress,

and select the following settings:

• Always Spool RAW Datatype

• Page Rendering Mode

• Print as Bitmap

• Windows: Select Printer Properties, click the More Options tab, and make sure the High Speed

setting is enabled.

• Windows: Select Printing preferences, click the More Options tab, and make sure the

Bidirectional printing setting is enabled.

• Mac: Select System Preferences or System Settings, select Printers & Scanners, and select your

product. Select Options & Supplies, select Options (or Driver), and enable the Bidirectional

printing setting.

If printing is still slow and you are using Windows 7 or Windows Vista, try the following:

1. Click and select Computer or My Computer. Double-click the C: drive and open these folders:

ProgramData > EPSON > PRINTER.

Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and

search options. In the window that appears, click the View tab, select Show hidden files, folders,

and drives in the Advanced settings list, and click OK.

2. Right-click the EPAUDF01.AUD file and select Delete.

3. Restart your computer and try printing again.

Parent topic: Solving Problems Printing from a Computer

218

Related references

Windows System Requirements

Mac System Requirements

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Selecting Printing Preferences - Mac

Selecting the Paper Settings - Control Panel

Solving Page Layout and Content Problems

Check these sections if you have problems with the layout or content of your printed pages.

Note: When printing using AirPrint, the available print settings are different from those covered in this

manual. See the Apple website for details.

Inverted Image

Too Many Copies Print

Blank Pages Print

Incorrect Margins on Printout

Border Appears on Borderless Prints

Incorrect Characters Print

Incorrect Image Size or Position

Slanted Printout

Parent topic: Solving Problems

Inverted Image

If your printed image is inverted unexpectedly, try these solutions:

• Turn off any mirror or inversion settings in your printing application.

• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer

software. (This option has different names, depending on your operating system version.)

Parent topic: Solving Page Layout and Content Problems

Related tasks

Selecting Additional Layout and Print Options - Windows

219

Selecting Basic Print Settings - Mac

Selecting Print Layout Options - Mac

Too Many Copies Print

Make sure that the Copies setting in your printing program or printer software is not set for multiple

copies.

Parent topic: Solving Page Layout and Content Problems

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Blank Pages Print

If blank pages print unexpectedly, try these solutions:

• Make sure you selected the correct paper size settings in your printing program and printer software.

• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip

Blank Page setting in your printer software, if available.

• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if

necessary.

• Make sure your product is selected as the printer in your printing program.

• Make sure your product is on a flat surface and operating in the recommended environmental

conditions or multiple sheets of paper may be fed at the same time.

Parent topic: Solving Page Layout and Content Problems

Related concepts

Print Head Maintenance

Related tasks

Selecting Basic Print Settings - Windows

Selecting Extended Settings - Windows

Printing Your Document or Photo - Windows

Selecting Basic Print Settings - Mac

Selecting Printing Preferences - Mac

Printing Your Document or Photo - Mac

220

Incorrect Margins on Printout

If your printed page has incorrect margins, try these solutions:

• Make sure you selected the correct paper size settings in your printing program and printer software.

• Make sure you selected the correct margins for your paper size in your printing program.

• Make sure your paper is positioned correctly for feeding into the product.

• When placing originals on the scanner glass, align the corner of the original with the corner indicated

by the arrow. If the edges of the copy are cropped, move the original slightly away from the corner.

• Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area

may extend to include the dust or stains.

• Load paper in the correct direction and slide the edge guides against the edges of the paper.

You can use the preview option in your printer software to check your margins before you print.

Parent topic: Solving Page Layout and Content Problems

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Selecting the Paper Settings - Control Panel

Loading Paper in the Rear Paper Feeder

Placing Originals on the Scanner Glass

Border Appears on Borderless Prints

If you see a border on borderless prints, try these solutions:

• Make sure you are printing on a compatible borderless paper type and size.

Note: For custom paper sizes, make sure you select a supported borderless page width.

• Windows: Make sure you selected the Borderless setting in your printer software.

• Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in

your printer software.

• Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless

prints.

• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement

may not be enough to cover the paper.

221

Parent topic: Solving Page Layout and Content Problems

Related references

Borderless Paper Type Compatibility

Print Options - Mac

Related tasks

Selecting Basic Print Settings - Windows

Selecting Extended Settings - Windows

Selecting Basic Print Settings - Mac

Selecting Printing Preferences - Mac

Incorrect Characters Print

If incorrect characters appear in your prints, try these solutions before reprinting:

• Make sure any cables are securely connected at both ends.

• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in

the printer settings window, and cancel any stalled print jobs.

• On a Mac, cancel any paused print jobs.

• If your product is connected to a USB hub, connect it directly to your computer instead.

• If incorrect characters still appear in your prints, try connecting your product using a different cable.

• If your computer entered sleep mode the last time you printed, the next print job after your computer

exits sleep mode may contain garbled characters. Print your document again.

• Make sure you are using the printer software for this product. Check the product name at the top of the

driver window.

Parent topic: Solving Page Layout and Content Problems

Related tasks

Printing Your Document or Photo - Windows

Printing Your Document or Photo - Mac

Incorrect Image Size or Position

If your printed image is the wrong size or in the wrong position, try these solutions:

• Make sure you selected the correct paper size and layout settings in your printing program and printer

software.

• Make sure you selected the correct paper size on the control panel.

222

• Make sure your paper is positioned correctly for feeding into the printer.

• Slide the edge guides against the edges of the paper.

• Clean the scanner glass and document cover.

• If the edges of a copy are cropped, slightly move the original away from the edges of the scanner

glass.

• Make sure you selected the correct margins for your paper size in your printing program.

• Be sure to select the appropriate original size setting for your original in the copy settings.

• If the image is slightly enlarged and cropped during borderless printing, change the Expansion

setting.

You can use the preview option in your printer software to check your margins before you print.

Parent topic: Solving Page Layout and Content Problems

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Selecting the Paper Settings - Control Panel

Loading Paper in the Rear Paper Feeder

Cleaning Your Product

Placing Originals on the Scanner Glass

Slanted Printout

If your printouts are slanted, try these solutions:

• Slide the edge guides against the edges of the paper.

• Make sure the paper type setting matches the type of paper you loaded.

• Select a higher print quality setting in your printer software.

• Turn off any high speed settings in your product software.

• Align the print head.

• Make sure the product is not printing while tilted or at an angle.

Parent topic: Solving Page Layout and Content Problems

Related tasks

Aligning the Print Head Using the Product Control Panel

223

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Related topics

Loading Paper

Solving Print Quality Problems

Check these sections if your printouts have problems with print quality, but your image looks fine on your

computer screen.

Note: When printing using AirPrint, the available print settings are different from those covered in this

manual. See the Apple website for details.

White or Dark Lines in Printout

Blurry or Smeared Printout

Faint Printout or Printout Has Gaps

Grainy Printout

Incorrect Colors

Parent topic: Solving Problems

White or Dark Lines in Printout

If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• Make sure the paper type setting matches the type of paper you loaded.

• Turn off any high speed settings in your product software.

• Align the print head. If print quality does not improve after aligning the print head, disable the

bidirectional (high speed) setting.

• Adjust the print quality in the product software.

• Clean any dust or dirt from your originals.

• When vertical banding appears or the paper is smeared, clean the paper path.

Parent topic: Solving Print Quality Problems

224

Related concepts

Print Head Maintenance

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Aligning the Print Head Using the Product Control Panel

Selecting the Paper Settings - Control Panel

Related topics

Replacing Ink Cartridges and Maintenance Boxes

Loading Paper

Blurry or Smeared Printout

If your printouts are blurry or smeared, try these solutions:

• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.

• Use a support sheet with special paper, or load special paper one sheet at a time.

• Make sure your paper meets the specifications for your product.

• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.

• Make sure the paper type setting in your product software matches the type of paper you loaded.

• If you are printing on letterhead paper, make sure the paper size setting matches the size of paper you

loaded. If you select a paper size that is too large for the paper you loaded, the product may print

beyond the edges of the paper and cause ink to smear.

• Make sure you loaded the printable side of the paper correctly for your product.

• When manually printing 2-sided, make sure the ink is completely dry before loading the paper.

• Remove each sheet from the output tray as it is printed.

• Avoid handling printouts on glossy paper right after printing to allow the ink to set.

• Turn off any high speed settings in your product software.

• If you printed on the wrong side of photo paper, clean the paper path.

• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily

saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.

Adjust the density and/or ink drying time settings.

• Lower the copy density setting on the product control panel.

225

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• Align the print head. If print quality does not improve, disable the bidirectional setting.

• Do not press too hard on the original or the document cover when you are scanning originals on the

scanner glass.

• Clean the scanner glass.

• Clean the originals.

Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that

extends beyond the base of the product in all directions.

Parent topic: Solving Print Quality Problems

Related concepts

Print Head Maintenance

Related references

Paper Specifications

Related tasks

Loading Paper in the Rear Paper Feeder

Selecting Basic Print Settings - Windows

Selecting Double-sided Printing Settings - Windows

Selecting Basic Print Settings - Mac

Selecting Double-sided Printing Settings - Mac

Aligning the Print Head Using the Product Control Panel

Faint Printout or Printout Has Gaps

If your printouts are faint or have gaps, try these solutions:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• The ink cartridges may be old or low on ink, and you may need to replace them.

• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.

• Align the print head.

• Clean the paper path.

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Parent topic: Solving Print Quality Problems

Related concepts

Print Head Maintenance

Related tasks

Aligning the Print Head Using the Product Control Panel

Loading Paper in the Rear Paper Feeder

Related topics

Replacing Ink Cartridges and Maintenance Boxes

Grainy Printout

If your printouts are grainy, try these solutions:

• Make sure you loaded the printable side of the paper correctly for your product.

• Select a higher print quality setting and turn off any high speed settings in your product software.

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• Align the print head.

• If a cross-hatch pattern appears in the copied image, change the Reduce/Enlarge setting. If a cross-

hatch pattern still appears, place the original at a slightly different angle.

• You may need to increase the image resolution or print a smaller size; see your software

documentation.

Note: Images from the Internet may be low resolution and not result in a high quality printout.

• If you enlarged the image size in an image-editing program, you need to increase the image resolution

setting to retain a high image quality. Increase the image resolution by the same amount you increase

the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the

image size for printing, change the resolution setting to 600 dpi.

Note: Higher resolution settings result in larger file sizes, which take longer to process and print.

Consider the limitations of your computer system when selecting a resolution, and select the lowest

possible resolution that produces acceptable quality to keep file sizes manageable.

Parent topic: Solving Print Quality Problems

227

Related concepts

Print Head Maintenance

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Aligning the Print Head Using the Product Control Panel

Loading Paper in the Rear Paper Feeder

Incorrect Colors

If your printouts have incorrect colors, try these solutions:

• Make sure the paper type setting matches the paper you loaded.

• Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.

• If you selected Standard-Vivid (Windows) or Normal-Vivid (Mac) as the quality setting in the printer

software, try selecting Standard (Windows) or Normal (Mac) instead.

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• The ink cartridges may be old or low on ink, and you may need to replace them.

• After you print, the colors in your printout need time to set as the ink dries. During this time, the colors

may look different than you expect. To speed up drying time, do not stack your printouts on top of each

other.

• Your printed colors can never exactly match your on-screen colors. However, you can use a color

management system to get as close as possible. Try using the color management options in your

printer software.

• Try changing the Scene Correction setting to something other than Automatic.

• If you are using a Mac, select ColorSync from the Color Matching menu of the driver.

• For best results, use genuine Epson paper.

• Remove any dust or dirt on the originals and clean the scanner glass.

• Do not press with too much force on the original or the document cover.

• Colors may differ if you are viewing the image on a computer or device with a high-resolution display.

Make sure to avoid direct sunlight when confirming the image on the display.

Parent topic: Solving Print Quality Problems

228

Related concepts

Print Head Maintenance

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Selecting the Paper Settings - Control Panel

Related topics

Replacing Ink Cartridges and Maintenance Boxes

Solving Scanning Problems

Check these solutions if you have problems scanning with your product.

Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.

Scanning Software Does Not Operate Correctly

Cannot Start Epson Scan 2

Scanning is Slow

Cannot Send Scans to a Cloud Service

Parent topic: Solving Problems

Scanning Software Does Not Operate Correctly

If your scanning software does not operate correctly, try these solutions:

• Make sure your computer has adequate memory and meets the system requirements for your

operating system.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart your scanning software.

• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.

• In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control

panel.

• Make sure the power cord is connected and the product is turned on.

• When scanning multiple originals using Epson ScanSmart, make sure there is a gap of at least 0.8

inches (20 mm) between the originals.

229

• Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the

settings does not solve the problem, uninstall and reinstall the scanner software.

Parent topic: Solving Scanning Problems

Cannot Start Epson Scan 2

If you cannot start Epson Scan 2, try these solutions:

• Make sure your product is turned on and any interface cables are securely connected at both ends.

• If your product is connected to a USB hub, connect it directly to your computer instead.

• If you scan at a high resolution over a network, a communication error may occur. Lower the

resolution.

• Make sure Epson Scan 2 is selected as your scanning program.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart Epson Scan 2.

• Check the connection setting and test the connection using Epson Scan 2 Utility:

Windows 11: Click , search for Epson Scan 2 Utility and select it. Make sure the correct product

is selected. If necessary, select the Other tab and click Reset.

Windows 10: Click and select EPSON > Epson Scan 2 Utility. Make sure the correct product is

selected. If necessary, select the Other tab and click Reset.

Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct

product is selected. If necessary, select the Other tab and click Reset.

Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan

2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other

tab and click Reset.

Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make

sure the correct product is selected. If necessary, select the Other tab and click Reset.

• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both

versions and install one version.

• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.

Parent topic: Solving Scanning Problems

Related concepts

Uninstall Your Product Software

230

Related tasks

Scanning in Epson Scan 2

Scanning is Slow

If scanning becomes slow, try these solutions:

• Scan your original at a lower resolution, if possible.

• Make sure your system meets the requirements for your operating system. If you are scanning a high-

resolution image, you may need more than the minimum requirements. If necessary, increase your

system's memory or reduce the resolution.

• If you are scanning over a wireless network, factors such as interference, network traffic, or weak

signal strength may affect your scanning speed.

• If you are scanning over a network, factors such as interference, network traffic, or weak signal

strength may affect your scanning speed.

Parent topic: Solving Scanning Problems

Related concepts

Scan Resolution Guidelines

Cannot Send Scans to a Cloud Service

If you cannot send a scan to a cloud service, try these solutions:

• Make sure your computer is connected to the internet.

• Make sure the login information you entered for the cloud service is correct.

• Make sure the cloud service is not down for system maintenance. Check the cloud service website for

more information.

Parent topic: Solving Scanning Problems

Related topics

Wi-Fi Networking

Solving Scanned Image Quality Problems

Check these sections if a scanned image on your computer screen has a quality problem.

Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.

Scanned Image Quality Problems

231

Image Consists of a Few Dots Only

Line of Dots Appears in All Scanned Images

Straight Lines in an Image Appear Crooked

Characters are Not Recognized During Conversion to Editable Text (OCR)

Image Colors are Patchy at the Edges

Ripple Patterns Appear in an Image

Scanned Image Edges are Cropped

Resetting the Epson Scan 2 Settings

Parent topic: Solving Problems

Scanned Image Quality Problems

If you encounter quality problems with your scanned image, try these solutions:

Image is Distorted or Blurry

• Do not move your original or your product during scanning.

• Clean the scanner glass and the ADF and remove any dirt or dust on your originals.

• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable

surface that extends beyond its base in all directions.

• Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again:

• Increase the Resolution setting.

• If the Image Type setting is Black & White, adjust the Threshold setting.

• If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting.

• If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is

Color or Grayscale, change the Text Enhancement setting to High.

Image is Too Dark

• If the Image Type is set to Color or Grayscale, adjust the Brightness setting.

• Check the brightness and contrast settings of your computer monitor.

Back of Original Image Appears in Scanned Image

• Place a piece of black paper on the back of the original and scan it again.

• Lower the copy density setting.

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• Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again:

• Select the Advanced Settings tab and adjust the Brightness setting.

• If the Image Type is set to Black & White, select Text Enhancement. If the Image Type is set to

Color or Grayscale, change the Text Enhancement setting to High.

Scanned Image Colors Do Not Match Original Colors

Printed colors can never exactly match the colors on your computer monitor because printers and

monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use

CMYK (cyan, magenta, yellow, and black).

Check the color matching and color management capabilities of your computer, display adapter, and the

software you are using to see if they are affecting the palette of colors you see on your screen.

Remove any dust or dirt from your originals and clean the scanner glass. Do not press with too much

force on the original or document cover.

To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if

available) and try scanning again:

• If the Image Type setting is Color or Grayscale, adjust the Contrast setting.

• If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.

Parent topic: Solving Scanned Image Quality Problems

Related tasks

Scanning a Document in Epson ScanSmart

Placing Originals on the Scanner Glass

Scanning in Epson Scan 2

Image Consists of a Few Dots Only

If your scanned image consists only of a few dots, try these solutions:

• Make sure you placed your original for scanning facing the correct way.

• If the Image Type setting is Black & White, adjust the Threshold and scan again.

• Remove any lint or dirt from your original.

• Clean the scanner glass.

• Do not press on the original or the document cover with too much force.

Parent topic: Solving Scanned Image Quality Problems

233

Related tasks

Cleaning Your Product

Placing Originals on the Scanner Glass

Scanning in Epson Scan 2

Line of Dots Appears in All Scanned Images

If a line of dots appears in all your scanned images, try these solutions:

• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the

cloth, if necessary. Paper towels are not recommended.

Caution: Do not spray glass cleaner directly on the scanner glass.

• Make sure any interface cables are securely connected at both ends.

• Remove any dust or dirt that may have adhered to your original.

• Keep the document cover closed to prevent dirt or dust from getting inside.

Parent topic: Solving Scanned Image Quality Problems

Related tasks

Cleaning Your Product

Straight Lines in an Image Appear Crooked

If straight lines in an original appear crooked in a scanned image, make sure to place your original

straight when you scan it.

Parent topic: Solving Scanned Image Quality Problems

Related tasks

Placing Originals on the Scanner Glass

Characters are Not Recognized During Conversion to Editable Text (OCR)

If characters in your scanned images are not recognized during OCR conversion, try these solutions:

• Make sure your original is loaded straight on your product.

• Use an original with clear text.

• When saving scanned images as Searchable PDFs, make sure the correct OCR language is selected.

234

• Adjust the following Epson Scan 2 or Epson ScanSmart settings if available, and try scanning again:

• On the Main Settings tab, make sure you select the correct Image Type for your original.

• On the Main Settings tab, set the Resolution between 200 and 600 dpi.

• On the Advanced Settings tab, select Text Enhancement and choose a setting.

Note: The Text Enhancement setting depends on the selected Image Type.

• If the Image Type is set to Black & White, adjust the Threshold setting on the Advanced Settings

tab. (The Image Option must be set to None.)

Parent topic: Solving Scanned Image Quality Problems

Related tasks

Scanning a Document in Epson ScanSmart

Placing Originals on the Scanner Glass

Scanning in Epson Scan 2

Image Colors are Patchy at the Edges

If you are scanning a thick or warped original, cover its edges with paper to block external light as you

scan it.

Parent topic: Solving Scanned Image Quality Problems

Ripple Patterns Appear in an Image

You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused

by interference from differing pitches in the scanner's screen and your original's halftone screen. To

reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again:

• Select the Descreening setting.

• Select a lower Resolution setting.

• Place the original at a slightly different angle.

Parent topic: Solving Scanned Image Quality Problems

Related tasks

Scanning in Epson Scan 2

235

Scanned Image Edges are Cropped

If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If

necessary, move your original away from the edges of the scanner glass slightly.

When scanning using Epson ScanSmart and placing multiple originals on the scanner glass, make sure

there is a gap of at least 0.8 in. (20 mm) between the originals.

Parent topic: Solving Scanned Image Quality Problems

Related tasks

Placing Originals on the Scanner Glass

Resetting the Epson Scan 2 Settings

If you continue to experience image quality problems after trying all possible solutions, you may need to

reset the Epson Scan 2 settings using the Epson Scan 2 Utility.

1. Do one of the following to start the Epson Scan 2 Utility:

• Windows 11: Click , then search for Epson Scan 2 Utility and select it.

• Windows 10: Click > EPSON > Epson Scan 2 Utility.

• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.

• Windows (other versions): Click or Start, and select All Programs or Programs. Select

EPSON > Epson Scan 2 > Epson Scan 2 Utility.

• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2

Utility.

2. Click the Other tab.

3. Click Reset and confirm your choice.

Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re-

install it.

Parent topic: Solving Scanned Image Quality Problems

Uninstall Your Product Software

If you have a problem that requires you to uninstall and re-install your software, follow the instructions for

your operating system.

236

Uninstalling Product Software - Windows

Uninstalling Product Software - Mac

Parent topic: Solving Problems

Uninstalling Product Software - Windows

You can uninstall and then re-install your product software to solve certain problems.

1. Turn off the product.

2. Disconnect any interface cables.

3. Do one of the following:

• Windows 11: Click , then search for Settings and select it. Select Apps or System > Apps &

features. Then select the program you want to uninstall and select Uninstall.

• Windows 10: Click and select (Settings) > Apps or System > Apps & features. Then

select the program you want to uninstall and select Uninstall.

• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs

and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

Note: If you see a User Account Control window, click Yes or Continue.

Select your product again, if necessary, then select OK, and click Yes to confirm the

uninstallation.

• Windows (other versions): Click or Start, and select All Programs or Programs. Select

EPSON, select your product, then click EPSON Printer Software Uninstall.

Note: If you see a User Account Control window, click Yes or Continue.

In the next window, select your product and click OK. Then follow any on-screen instructions.

4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:

• Windows 11/Windows 10/8.x: Select Epson Event Manager and click Uninstall.

• Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and

Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson

Event Manager and click Uninstall/Change.

237

5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions:

• Windows 11/Windows 10: Select Epson Scan 2 and click Uninstall.

• Windows 8.x/Windows 7/Windows Vista: Select Epson Scan 2 and click Uninstall/Change.

6. Do one of the following to uninstall Epson ScanSmart, then follow any on-screen instructions:

• Windows 11/Windows 10: Select Epson ScanSmart and click Uninstall.

• Windows 8.x/Windows 7/Windows Vista: Select Epson ScanSmart and click

Uninstall/Change.

7. Restart your computer, then see the Start Here sheet to re-install your software.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.

Parent topic: Uninstall Your Product Software

Uninstalling Product Software - Mac

In most cases, you do not need to uninstall your product software before re-installing it. However, you

can download the Uninstaller utility from the Epson support website to uninstall your product software as

described here.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.

1. To download the Uninstaller utility, visit epson.com/support (U.S.) or epson.ca/support (Canada) and

select your product.

2. Click Downloads.

3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.

4. Run the file you downloaded.

5. Double-click the Uninstaller icon.

6. In the Epson Uninstaller screen, select the checkbox for each software program you want to

uninstall.

7. Click Uninstall.

8. Follow the on-screen instructions to uninstall the software.

9. Reinstall your product software.

238

Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan,

or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.

Parent topic: Uninstall Your Product Software

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select

your product for solutions to common problems. You can download drivers and documentation, get

FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

• Product name

• Product serial number (located on a label on the product)

• Proof of purchase (such as a store receipt) and date of purchase

• Computer configuration

• Description of the problem

Then call:

• U.S.: (562) 276-4382, 7 a.m. to 4 p.m., Pacific Time, Monday through Friday

• Canada: (905) 709-3839, 7 a.m. to 4 p.m., Pacific Time, Monday through Friday

Days and hours of support are subject to change without notice. Toll or long distance charges may

apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian

sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call

800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Parent topic: Solving Problems

239

Technical Specifications

These sections list the technical specifications for your product.

Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or

this site (Canada) for information on how to return your Epson products for proper disposal.

Windows System Requirements

Mac System Requirements

Paper Specifications

Printable Area Specifications

Scanning Specifications

Ink Cartridge Specifications

Dimension Specifications

Electrical Specifications

Environmental Specifications

Interface Specifications

Network Interface Specifications

Safety and Approvals Specifications

Windows System Requirements

To use your product and its software, your computer should use one of these Microsoft operating

systems:

• Windows 11

• Windows 10

• Windows 8.x

• Windows 7

• Windows Vista

Note: For the latest product software available for your operating system, visit the Epson support site at

epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads.

Parent topic: Technical Specifications

240

Mac System Requirements

To use your product and its software, your Mac should use one of these operating systems:

• macOS 12.x

• macOS 11.x

• macOS 10.15.x

• macOS 10.14.x

• macOS 10.13.x

• macOS 10.12.x

• OS X 10.11.x

• OS X 10.10.x

• OS X 10.9.x

Note: For the latest product software available for your operating system, visit the Epson support site at

epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads.

Parent topic: Technical Specifications

Paper Specifications

Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at

any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a

sample of paper stock before purchasing large quantities or printing large jobs.

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Single-sheets

Size A4 (8.3 × 11.7 inches [210 × 297 mm])

A6 (4.1 × 5.8 inches [105 × 148 mm])

Letter (8.5 × 11 inches [216 × 279 mm])

Legal (8.5 × 14 inches [216 × 356 mm])

Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm])

Oficio 9 (8.46 × 12.4 inches [215 × 315 mm])

8.5 × 13 inches (216 × 330 mm)

3.5 × 5 inches (89 × 127 mm)

4 × 6 inches (102 × 152 mm)

5 × 7 inches (127 × 178 mm)

8 × 10 inches (203 × 254 mm)

Executive (7.25 × 10.5 inches [184 × 267 mm])

Half Letter (5.5 × 8.5 inches [140 × 216 mm])

Paper types Plain paper

Note: Your product also supports compatible papers distributed by

Epson. See the link at the end of this topic for a list of compatible

Epson papers.

Weight Plain paper: 17 lb (64 g/m

) to 24 lb (90 g/m

)

Envelopes

Size No. 10 (4.1 × 9.5 inches [105 × 241 mm])

Paper types Plain paper

Weight 20 lb (75 g/m

) to 27 lb (100 g/m

)

Parent topic: Technical Specifications

242

Printable Area Specifications

Note: When printing borderless, quality may decline in the expanded printable area.

Single sheets - borders

1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum

2 Reduced print quality area/top: 1.61 inches (41 mm) minimum

3 Reduced print quality area/bottom: 1.46 inches (37 mm) minimum

Single sheets - borderless

243

1 Reduced print quality area/top: 1.73 inches (44 mm) minimum

2 Reduced print quality area/bottom: 1.57 inches (40 mm) minimum

Envelopes

1 Right/left margins: 0.12 inch (3 mm) minimum

2 Top/bottom margins: 0.12 inch (3 mm) minimum

3 Reduced print quality area/right: 0.71 inch (18 mm) minimum

4 Reduced print quality area/left: 1.61 inches (41 mm) minimum

Parent topic: Technical Specifications

Scanning Specifications

Scanner type Flatbed, color

Photoelectric device CIS

Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm)

Scanner glass: US letter or A4

Scanning resolution 1200 dpi (main scan)

2400 dpi (sub scan)

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Image data Color:

48 bits per pixel internal (16 bits per pixel per color internal)

24 bits per pixel external (8 bits per pixel per color internal)

Grayscale:

16 bits per pixel internal

8 bits per pixel external

Black and white:

16 bits per pixel internal

1 bit per pixel external

Light source LED

Parent topic: Technical Specifications

Ink Cartridge Specifications

Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink

cartridges and ink supplies are not compatible and, even if described as compatible, may not function

properly or at all. Epson periodically provides firmware updates to address issues of security,

performance, minor bug fixes and ensure the printer functions as designed. These updates may affect

the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior

to a firmware update may not continue to function.

The included initial cartridges are designed for reliable printer setup and cannot be used as replacement

cartridges or resold. After setup, the remaining ink is available for printing. Yields are based on ISO

24711 in default mode, printing continuously. Yields vary due to print images, settings, and

temperatures. Printing infrequently or primarily with one color reduces yields. All cartridges must be

installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced

cartridges.

Color Cyan, Magenta, Yellow, Black

Cartridge life Opened package: 6 months

Unopened package: do not use if the date on the package has

expired

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Temperature Storage: –22 to 104 °F (–30 to 40 °C)

1 month at 104 °F (40 °C)

Ink freezes at 3.2 °F (–16 °C)

Ink thaws and is usable after 3 hours at 77 °F (25 °C)

Note: For best printing results, use up a cartridge within 6 months of opening the package.

Parent topic: Technical Specifications

Related references

Ink Cartridge and Maintenance Box Part Numbers

Dimension Specifications

Height Stored: 6.7 inches (170 mm)

Printing: 9.5 inches (242 mm)

Width 14.8 inches (375 mm)

Depth Stored: 11.8 inches (300 mm)

Printing: 22.7 inches (577 mm)

Weight

(without ink cartridges or power

cord)

Approximately 9.5 lb (4.3 kg)

Parent topic: Technical Specifications

Electrical Specifications

Power supply rating 100 to 240 V

Input voltage range 90 to 264 V

Rated frequency range 50/60 Hz

Input frequency range 49.5/60.5 Hz

Rated current 0.4 to 0.2 A

246

Power consumption

(with USB connection)

Standalone copying: Approximately 12 W (ISO/IEC24712)

Ready mode: Approximately 4.8 W

Sleep mode: Approximately 0.7 W

Power off mode: Approximately 0.2 W

Parent topic: Technical Specifications

Environmental Specifications

Temperature Operating: 50 to 95 °F (10 to 35 °C)

Storage: –4 to 104 °F (–20 to 40 °C)

1 month at 104 °F (40 °C)

Humidity

(without condensation)

Operating: 20 to 80% RH

Storage: 5 to 85% RH

Parent topic: Technical Specifications

Interface Specifications

Interface type Hi-Speed USB (Device Class for computers; USB 3.0 cables are not

supported)

Parent topic: Technical Specifications

Network Interface Specifications

Wi-Fi

Standard IEEE 802.11 b/g/n; IEEE 802.11n available only on the 20 MHz

channel

247

Security WEP (64/128 bit)

WPA2-PSK (AES); complies with WPA2 with support for

WPA/WPA2 Personal

WPA3-SAE (AES)

Note: Wi-Fi Direct supports WPA2-PSK (AES) only.

Frequency band 2.4 GHz

Communication mode Infrastructure mode

Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b

Note: Infrastructure and Wi-Fi Direct modes can be used

simultaneously.

Security

Security protocol SSL/TLS; HTTPS Server/Client, IPPS

SNMPv3

Parent topic: Technical Specifications

Safety and Approvals Specifications

United States Safety: UL62368-1

EMC: FCC part 15 Subpart B class B

Canada Safety: CAN/CSA-C22.2 No. 62368-1

EMC: CAN ICES-3 (B)/NMB-3 (B)

This equipment contains the following wireless module:

• Manufacturer: Seiko Epson Corporation.

• Type: J26H006

This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept

responsibility for any failure to satisfy the protection requirements resulting from a non-recommended

modification of the product. Operation is subject to the following two conditions: (1) this device may not

248

cause harmful interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and

away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed

outdoors is subject to licensing.

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment

and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102

of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that

the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities:

hands, wrists, feet and ankles).

Parent topic: Technical Specifications

249

Notices

Check these sections for important notices about your product.

Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or

this site (Canada) for information on how to return your Epson products for proper disposal.

Important Safety Instructions

Important Privacy Notice (Printer Serial Number)

FCC Compliance Statement

Binding Arbitration and Class Waiver

Trademarks

Important Safety Instructions

Before using your Epson product, read and follow these safety instructions.

General Product Safety Instructions

Wireless Connection Safety Instructions

LCD Screen Safety Instructions

Parent topic: Notices

General Product Safety Instructions

• Be sure to follow all warnings and instructions marked on the product.

• Use only the type of power source indicated on the product's label.

• Use only the power cord that comes with the product. Do not use the cord with any other equipment.

Using another cord or using the provided cord with other equipment may cause fires or shock.

• Make sure the AC power cord meets the relevant local safety standard.

• Place the product near a wall outlet where the plug can be easily unplugged.

• Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system

that regularly switches on and off, or on an outlet controlled by a wall switch or timer.

• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying,

crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over.

Be careful to keep the cord straight at each end.

250

• If you use an extension cord with the product, make sure the total ampere rating of the devices

plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total

ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere

rating.

• Always turn off the product using the power button, and wait until the power light stops flashing before

unplugging the product or cutting off power to the electrical outlet.

• If you will not be using the product for a long period, unplug the power cord from the electrical outlet.

• Place the product on a flat, stable surface that extends beyond its base in all directions. It will not

operate properly if it is tilted or at an angle.

• Allow space behind the product for the cables, and space above the product so that you can fully raise

the document cover.

• Leave enough space in front of the product for the paper to be fully ejected.

• Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.

• Do not place or store the product outdoors.

• Do not place the product near excessive heat sources or in direct sunlight.

• Leave enough room around the product for sufficient ventilation. Do not block or cover openings in the

case or insert objects through the slots.

• Keep the product away from potential sources of electromagnetic interference, such as loudspeakers

or the base units of cordless telephones.

• Keep your product at least 8.7 inches (22 cm) away from cardiac pacemakers to prevent your

product's radio waves from affecting the operation of the pacemaker.

• When connecting the product to a computer or other device with a cable, ensure the correct

orientation of the connectors. Each connector has only one correct orientation. Inserting a connector

in the wrong orientation may damage both devices connected by the cable.

• Do not sit or lean on the product. Do not place heavy objects on the product.

• Do not touch the flat white cable inside the product.

• Do not touch the translucent film inside the product.

• Do not move the print head by hand; this may damage the product.

• Do not put your hands inside the product while it is printing.

• Do not spill liquid on the product or use the product with wet hands.

• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may

cause fire.

251

• Do not press too hard on the scanner glass when placing originals.

• Do not open the scanner section while the product is copying, printing, scanning, or performing any

other functions.

• Be careful not to trap your fingers when closing the document cover or scanner unit.

• Except as specifically explained in your documentation, do not attempt to service or disassemble the

product yourself.

• Unplug the product and refer servicing to qualified service personnel under the following conditions: if

the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped

or the case damaged; if the product does not operate normally or exhibits a distinct change in

performance. Adjust only those controls that are covered by the operating instructions.

• Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may

prevent the product from printing.

• Before transporting the product, make sure that the print head is in the home (far right) position and

the ink cartridges are in place.

• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;

otherwise, ink may leak.

Parent topic: Important Safety Instructions

Wireless Connection Safety Instructions

Radio waves from this product may adversely affect the operation of medical equipment or automatically

controlled devices, such as pacemakers, automatic doors or fire alarms. When using this product near

such devices or inside a medical facility, follow the directions from authorized staff members at the

facility, and follow all posted warnings and directions on the device to avoid causing an accident.

Parent topic: Important Safety Instructions

LCD Screen Safety Instructions

• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.

• If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash

them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them

immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor

immediately.

• Do not press too hard on the LCD screen or subject it to heavy impacts.

• If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson

for support.

252

• The LCD screen may contain a few small bright or dark spots, and may display uneven brightness.

These are normal and do not indicate that the screen is damaged in any way.

Parent topic: Important Safety Instructions

Important Privacy Notice (Printer Serial Number)

As part of setup, your product's serial number will be sent to a secure Epson server so that you can be

eligible to participate in programs we may offer from time to time, including the Epson ink replenishment

program. You will have a separate opportunity to consent to participating in such programs.

If you have any questions concerning this process, you can contact us by using the Privacy Feedback

Form, or you can write to:

Epson America, Inc.

Attn: Privacy Coordinator

3131 Katella Avenue

Los Alamitos, CA 90720

Parent topic: Notices

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio or television reception. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause interference to radio and television

reception, which can be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

253

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC

Certification or Declaration of this device and may cause interference levels which exceed the limits

established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded

equipment interface cable with this device. If this equipment has more than one interface connector, do

not leave cables connected to unused interfaces. Changes or modifications not expressly approved by

the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

CAN ICES-3(B)/NMB-3(B)

Parent topic: Notices

Binding Arbitration and Class Waiver

1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND

CLASS ARBITRATIONS

1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term

"Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,

controversy or action between you and Epson arising out of or relating to this Agreement, Epson

branded products (hardware and including any related software), or other transaction involving you and

Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,

ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or more

specifically, a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement,

also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of

action is for an IP Claim.

1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration

according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE

OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.

Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized

arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but

excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see

Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C.

§1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement

memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this

Agreement.

1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to

try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to

254

resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to

Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los

Alamitos, CA 90720 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent

address Epson has in its records for you. For this reason, it is important to notify us if your address

changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of

the Dispute shall include the sender's name, address and contact information, the facts giving rise to the

Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson

and you agree to act in good faith to resolve the Dispute before commencing arbitration.

1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small

claims court of your state or municipality if the action is within that court's jurisdiction and is pending only

in that court.

1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT

EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL

CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR

REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE

CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE

ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING

WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.

ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN

ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS

WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION

PROCEEDING.

1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by

the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration

on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling

1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a

single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the

selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not

any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising

out of or relating to the interpretation, applicability, enforceability or formation of this Agreement,

including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad

delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or

cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1

above. The arbitrator shall be empowered to grant whatever relief would be available in a court under

law or in equity. The arbitrator may award you the same damages as a court could, and may award

declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent

necessary to provide relief warranted by that party's individual claim. In some instances, the costs of

arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration

255

than in court. The arbitrator's award is binding and may be entered as a judgment in any court of

competent jurisdiction.

You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by

telephone shall take place in a location reasonably accessible from your primary residence, or in Orange

County, California, at your option.

a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties

agree to the following procedure:

(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount

of damages sought to be recovered. You can find a copy of a Demand for Arbitration at

http://www.jamsadr.com ("Demand for Arbitration").

(ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North

State College Blvd., Suite 600 Orange, CA 92868, U.S.A.

(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute

Notice), or as otherwise agreed by the parties.

b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed

to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled.

The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during

the arbitration.

c) Arbitration Fees. Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator

fees for any arbitration commenced (by you or Epson) pursuant to provisions of this Agreement.

d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive

of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater

than Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount

of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if

any; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorney

reasonably accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as

agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and

expenses to be paid by Epson pursuant to this Section 1.6d).

e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced

involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section

1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;

notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and

expenses.

1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual

arbitration procedure and waiver of class and representative proceedings specified in this

Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent

256

to this Agreement (including without limitation the purchase, download, installation of the

Software or other applicable use of Epson Hardware, products and services) that specifies (i)

your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding

individual arbitration procedure and waiver of class and representative proceedings specified in

this Section 1. In the event that you opt-out consistent with the procedure set forth above, all

other terms shall continue to apply, including the requirement to provide notice prior to litigation.

1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you

and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and

class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will

obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the

applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in

accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you

timely elected to opt-out when you first assented to this Agreement).

1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be

severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not

apply to the prohibition against class or representative actions as provided in Section 1.5. This

means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1)

shall be null and void.

Parent topic: Notices

Trademarks

EPSON

and Epson ScanSmart are registered trademarks, the EPSON logo is a registered logomark,

and Epson Connect

and Remote Print

are trademarks of Seiko Epson Corporation.

Amazon and Alexa are trademarks of Amazon.com, Inc. or its affiliates.

Mac, macOS, OS X, ColorSync, AirPrint, iPad, iPhone, iPod touch, Siri, and App Store are trademarks of

Apple Inc., registered in the U.S. and other countries.

Use of the Works with Apple badge means that an accessory has been designed to work specifically

with the technology identified in the badge and has been certified by the developer to meet Apple

performance standards.

Google

is a registered trademark and Android

, Chromebook

, Gmail

, Google Chrome

, Google

Drive

, and Google Play

are trademarks of Google LLC.

Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.

The Mopria

wordmark and the Mopria

Logo are registered and/or unregistered trademarks of Mopria

Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

Wi-Fi

and Wi-Fi Direct

are registered trademarks of Wi-Fi Alliance

257

General Notice: Other product names used herein are for identification purposes only and may be

trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Parent topic: Notices

transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,

without the prior written permission of Seiko Epson Corporation. The information contained herein is

designed only for use with this Epson product. Epson is not responsible for any use of this information as

applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third

parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:

accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this

product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and

maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any

options or any consumable products other than those designated as Original Epson Products or Epson

Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic

interference that occurs from the use of any interface cables other than those designated as Epson

approved Products by Seiko Epson Corporation.

This information is subject to change without notice.

libTIFF Software Acknowledgment

A Note Concerning Responsible Use of Copyrighted Materials

Default Delay Times for Power Management for Epson Products

Parent topic: Notices

libTIFF Software Acknowledgment

258

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose

is hereby granted without fee, provided that (I) the above copyright notices and this permission notice

appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and

Silicon Graphics may not be used in any advertising or publicity relating to the software without the

specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,

IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,

INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES

WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT

ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT

OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Parent topic: Copyright Notice

A Note Concerning Responsible Use of Copyrighted Materials

Epson encourages each user to be responsible and respectful of the copyright laws when using any

Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in

certain circumstances, those circumstances may not be as broad as some people assume. Contact your

legal advisor for any questions regarding copyright law.

Parent topic: Copyright Notice

Default Delay Times for Power Management for Epson Products

This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets

Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to

sleep to a shorter interval.

Parent topic: Copyright Notice

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CPD-62196R2