Installation Instructions
Original Instructions
FactoryTalk View Site Edition Installation Guide
Version 14.00.00
Contents
FactoryTalk View basics......................................................................................................................................................................................................................... 6
About FactoryTalk View SE....................................................................................................................................................................................................................................................6
FactoryTalk Services Platform..............................................................................................................................................................................................................................................9
Connectivity............................................................................................................................................................................................................................................................................ 10
Installation package..............................................................................................................................................................................................................................................................10
System requirements..............................................................................................................................................................................................................................11
Supported components on one server...............................................................................................................................................................................................................................11
Review hardware requirements...........................................................................................................................................................................................................................................11
Operating system requirements..........................................................................................................................................................................................................................................12
Windows domains vs. workgroups..................................................................................................................................................................................................................................... 13
Computer names for production........................................................................................................................................................................................................................................ 14
Pre-installation configuration................................................................................................................................................................................................................15
Disable Windows automatic updates.................................................................................................................................................................................................................................15
Configure NICs and switch ports........................................................................................................................................................................................................................................15
Disable third-party firewalls................................................................................................................................................................................................................................................ 16
Remove Internet Explorer ESC............................................................................................................................................................................................................................................ 16
Set up Data Execution Prevention......................................................................................................................................................................................................................................16
Remove unnecessary DCOM protocols...............................................................................................................................................................................................................................16
Install FactoryTalk View.........................................................................................................................................................................................................................18
Steps.........................................................................................................................................................................................................................................................................................18
Step 1: Prepare to install FactoryTalk View......................................................................................................................................................................................................................18
Step 2: Start the installation.............................................................................................................................................................................................................................................. 20
Step 3: Post-installation actions........................................................................................................................................................................................................................................20
Install SE clients in a distributed system........................................................................................................................................................................................................................ 22
Modify or uninstall FactoryTalk View................................................................................................................................................................................................................................ 22
Activate FactoryTalk View software.....................................................................................................................................................................................................24
About FactoryTalk Activation Manager..............................................................................................................................................................................................................................24
What if FactoryTalk View is not activated?.....................................................................................................................................................................................................................24
FactoryTalk View SE server and station bundles........................................................................................................................................................................................................... 24
Activation keys for FactoryTalk View software...............................................................................................................................................................................................................25
Deploy applications................................................................................................................................................................................................................................27
Step 1: Move the application............................................................................................................................................................................................................................................... 27
Step 2: Move the data server files.................................................................................................................................................................................................................................... 28
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Step 3: Renew data server shortcuts and device paths............................................................................................................................................................................................... 28
Step 4: Set up additional HMI server properties.............................................................................................................................................................................................................28
Step 5: Set up the FactoryTalk View SE Client............................................................................................................................................................................................................... 30
Step 6: Run the FactoryTalk View SE Client..................................................................................................................................................................................................................... 31
Administer deployed applications.......................................................................................................................................................................................................................................31
Upgrade operating network distributed applications...........................................................................................................................................................................32
Upgrade a non-redundant network distributed application......................................................................................................................................................................................... 32
Upgrade a redundant network distributed application................................................................................................................................................................................................. 36
FactoryTalk View tools and utilities..................................................................................................................................................................................................... 47
FactoryTalk View tools......................................................................................................................................................................................................................................................... 47
FactoryTalk tools................................................................................................................................................................................................................................................................... 47
Common upgrade procedures...............................................................................................................................................................................................................49
Install product updates........................................................................................................................................................................................................................................................49
Update from the product.................................................................................................................................................................................................................................................... 49
Update from Rockwell Automation Knowledgebase.......................................................................................................................................................................................................49
Install Microsoft IIS................................................................................................................................................................................................................................ 51
Manually install IIS.................................................................................................................................................................................................................................................................51
Uninstalling IIS.......................................................................................................................................................................................................................................................................53
Use command-line installation............................................................................................................................................................................................................. 54
Perform command-line installation...................................................................................................................................................................................................................................54
Command-line parameters..................................................................................................................................................................................................................................................54
Examples.................................................................................................................................................................................................................................................................................57
Legal Notices......................................................................................................................................................................................................................................... 59
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Important User Information
Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before you install,
configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to requirements of all
applicable codes, laws, and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required to be carried out by suitably trained
personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular
installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING:
Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal
injury or death, property damage, or economic loss.
ATTENTION:
Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss.
Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANT:
Identifies information that is critical for successful application and understanding of the product.
These labels may also be on or inside the equipment to provide specific precautions.
SHOCK HAZARD:
Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.
BURN HAZARD:
Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may reach dangerous
temperatures.
ARC FLASH HAZARD:
Labels may be on or inside the equipment, for example, a motor control center, to alert people to potential Arc Flash. Arc Flash
will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory requirements for safe work practices and for
Personal Protective Equipment (PPE).
The following icon may appear in the text of this document.
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Tip:
Identifies information that is useful and can help to make a process easier to do or easier to understand.
Rockwell Automation recognizes that some of the terms that are currently used in our industry and in this publication are not in alignment with the movement toward
inclusive language in technology. We are proactively collaborating with industry peers to find alternatives to such terms and making changes to our products and content.
Please excuse the use of such terms in our content while we implement these changes.
Preface
Contact Rockwell Automation Technical Support
If you have questions about the product, consult the manuals, Help, or Release Notes.
You can also search for technical notes, application tips, solutions to common problems, and the latest patches from Rockwell Automation Knowledgebase https://
rockwellautomation.custhelp.com.
If you cannot find the answer, contact Rockwell Automation Customer Support, using any of these methods:
• Customer support telephone: 1.888.382.1583 or 1.440.646.3434
• Local technical support phone numbers: https://rockwellautomation.custhelp.com/app/phone
• Online support: https://www.rockwellautomation.com/en-us/support.html
Support staff are available Monday to Friday from 8:00 to 17:00 local time (North America only), except on statutory holidays.
When you call, it is recommended that you be at your computer and ready to provide the following information:
• The product serial number and product key.
• The product version number.
• The type of hardware you are using.
• The names of Rockwell Automation products installed on the computer.
• The exact wording of any messages that appeared on your screen.
• A description of what happened and what you were doing when the problem occurred.
• A description of how you tried to solve the problem.
If you are running a FactoryTalk View SE network distributed application, also note:
• How many computers are participating in the network application.
• Whether computers on the network are connected using a Windows domain controller or a workgroup.
• Which FactoryTalk View SE components are installed on participating computers.
• Which computers are running servers (the Network Directory server, HMI servers, data servers, or tag alarm and event servers), and whether the servers are set up
with redundancy.
Which computers are running clients (FactoryTalk View SE Client or FactoryTalk View Studio).
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Chapter 1
FactoryTalk View basics
FactoryTalk View, including FactoryTalk View Site Edition (SE) and FactoryTalk View Machine Edition (ME), is human-machine interface (HMI) software designed with a
common look, feel, and navigation to help speed HMI application development and training time.
FactoryTalk View provides monitoring and control solutions designed to span stand-alone machine-level applications up through supervisory-level HMI applications across
a network.
About FactoryTalk View SE
FactoryTalk View Site Edition (SE) is an integrated software package for developing and running human-machine interface (HMI) applications that can involve multiple
users and servers, distributed over a network.
A FactoryTalk View SE system is more than the HMI server and clients. It also includes FactoryTalk Services Platform and data communication products such as
FactoryTalk Linx.
Architecture of the FactoryTalk View system
A network distributed FactoryTalk View SE system consists of several components as shown below.
FactoryTalk View SE network distributed system
This example of a distributed system includes a FactoryTalk Directory server, FactoryTalk View SE server and client, FactoryTalk Linx data server, and FactoryTalk View
Studio for application development and configuration.
FactoryTalk View Studio Enterprise
FactoryTalk View Studio Enterprise is the configuration software for developing and testing FactoryTalk View SE network distributed, network station, local station, and
FactoryTalk View ME applications.
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Chapter 1FactoryTalk View basics
FactoryTalk View Studio is the design-time environment for FactoryTalk View that provides the editors and tools you need to develop and test network distributed, network
station, and local station human-machine interface (HMI) applications. It contains editors for creating complete applications, and contains client and server software for
testing the applications you create.
FactoryTalk View SE Server
FactoryTalk View SE Server, also called the HMI server, stores HMI project components (for example, graphic displays) and supplies them to clients. The server also
contains a database of tags, and performs historical data logging. FactoryTalk View SE Server has no user interface. Once installed, it runs as a set of headless Windows
services that supply information to clients as they request it.
FactoryTalk View SE Client
FactoryTalk View SE Client is software for viewing and interacting with FactoryTalk View SE local station, network station, and network distributed applications at runtime.
Use the FactoryTalk View SE Client Wizard to create client configuration files that can be deployed to client host computers.
FactoryTalk View SE Station
FactoryTalk View SE Station is a supervisory HMI software package for enterprise solutions. SE Station is a single-computer HMI that can be operated in either a Local or a
Network FactoryTalk Directory. There are key differences between View SE Distributed and View SE Station:
• View SE Distributed can share HMI screens and data with multiple clients.
• View SE Station does not allow sharing of HMI screens or data to other View SE Stations.
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Chapter 1FactoryTalk View basics
FactoryTalk View SE network station system
Several different computers, each hosting a FactoryTalk View SE network station, can use a single FactoryTalk Directory server and a single FactoryTalk Linx
communication server. While each network station HMI can access the same controller data, through the shared FactoryTalk Linx server, and the same directory resources
through the shared FactoryTalk directory server, they can only access their own HMI data such as graphics, macros, and datalogs.
FactoryTalk View SE local station system
A local station system can include several HMI computers, each with its own FactoryTalk Directory server and data server connection to the controllers.
FactoryTalk ViewPoint
FactoryTalk ViewPoint is an add-on to FactoryTalk View that provides for a fully scalable, fully animated, read-and-write view of existing Site Edition (SE) and Machine
Edition (ME) web applications from a web browser.
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Chapter 1FactoryTalk View basics
A web application consists of graphic displays selected from the FactoryTalk View application, converted for viewing in a web browser, and then published to a FactoryTalk
ViewPoint Server (also called the web server).
• For Site Edition applications, the FactoryTalk ViewPoint Server runs on a desktop or server computer.
• For Machine Edition applications, a PanelView™ Plus operator terminal functions as the server.
Stand-alone FactoryTalk Linx Server
FactoryTalk Linx is a FactoryTalk Live Data server and can be enabled as a FactoryTalk Alarms and Events server. Your applications use FactoryTalk Linx to communicate
with devices such as controllers and I/O scanners.
Stand-alone FactoryTalk Directory Server
FactoryTalk Directory provides a central lookup service for a FactoryTalk system so all definitions do not have to exist in a single physical project file. References saved
by FactoryTalk Directory are used by FactoryTalk-enabled products and FactoryTalk services to locate definitions when they are needed. It allows clients to locate key
configuration information such as system organization, server locations, and policy information. FactoryTalk Directory provides a common address or phone book of
factory resources that are shared among FactoryTalk-enabled applications in a distributed system.
FactoryTalk Services Platform
FactoryTalk Services Platform provides a set of common services (such as diagnostic messages, health monitoring services, and access to real-time data) for all the
FactoryTalk products and applications used in a control system.
FactoryTalk Administration Console
FactoryTalk Administration Console is a stand-alone tool for developing, managing, and securing multiple FactoryTalk View applications.
FactoryTalk Directory
The FactoryTalk Directory centralizes access to system resources and names for all FactoryTalk products and components participating in an automated control system.
The FactoryTalk Network Directory manages resources for FactoryTalk View SE network applications, and the FactoryTalk Local Directory manages resources for
FactoryTalk View SE local applications.
FactoryTalk Alarms and Events
FactoryTalk Alarms and Events, which installs behind the scenes during FactoryTalk ViewSE installation, provides system-wide alarm monitoring and control centralized at
the FactoryTalk Directory.
To distribute device-based and tag-based alarms in a FactoryTalk ViewSE application, you can set up FactoryTalk Alarms and Events servers in the application.
FactoryTalk Security
FactoryTalk Security centralizes user authentication and authorization at the FactoryTalk Directory.
FactoryTalk Live Data
FactoryTalk Live Data manages connections between FactoryTalk products and data servers.
FactoryTalk Diagnostics
FactoryTalk Diagnostics collects and provides access to activity, status, warning, and error messages generated throughout a FactoryTalk system.
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Chapter 1FactoryTalk View basics
FactoryTalk Activation
FactoryTalk Activation services provide a secure, software-based system for activating Rockwell Software products and managing software activation files.
Connectivity
How you plan to obtain data for an application will determine which communications software you install.
You can use FactoryTalk Linx, RSLinx Classic, or other software and devices that support OPC (OLE for Process Control) communications.
Tip:
FactoryTalk Linx is automatically installed for FactoryTalk View applications.
FactoryTalk Linx
FactoryTalk Linx is a communication server built around FactoryTalk technology to assist in developing and running your FactoryTalk View SE applications.
For communications with Allen-Bradley local and remote devices, particularly with Studio 5000 controllers, FactoryTalk Linx is the recommended data communications
software for FactoryTalk View applications.
FactoryTalk Linx allows you to create redundant controller shortcuts and to perform online tasks such as uploading and downloading Studio 5000 Logix Designer files.
Installation package
The Setup wizard offers the following options for FactoryTalk View SE applications:
• Studio Enterprise
• Site Edition Server
• Site Edition Client
• Site Edition Station
• FactoryTalk ViewPoint SE
• Stand-alone FactoryTalk Linx Server
• Stand-alone FactoryTalk Directory Server
The Setup wizard offers the following options for FactoryTalk View ME applications:
• Studio for Machine Edition
• Machine Edition Station for Windows
• Stand-alone ME Transfer Utility
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Chapter 2
System requirements
This chapter introduces computer and Microsoft Windows support information for a FactoryTalk View SE system, including:
• Review computer hardware requirements on page 11
• Review operating system requirements on page 12
• Set up Windows domain or workgroup on page 13
• Set up computers with names to be used in production on page 14
Supported components on one server
In a network application, it is possible for a single-server computer that meets the recommended requirements to host all of the following components:
• One FactoryTalk View SE Server
• One FactoryTalk Linx data server (which can also be set up as the FactoryTalk Alarms and Events device-based alarm server, or also includes the secondary data
server)
• One FactoryTalk Alarms and Events tag-based alarm server
• The FactoryTalk Network Directory
If a network application requires multiple HMI servers, data servers, or alarm servers, to distribute the load, it is recommended that you install the necessary software and
run the servers on multiple host computers.
For information about setting up redundant FactoryTalk View SE servers, see FactoryTalk View Site Edition User’s Guide.
Review hardware requirements
The hardware required with FactoryTalk View SE depends on the demands an application places on the system. Factors that affect the demands include whether a
computer hosts application servers such as FactoryTalk View SE server,FactoryTalk Alarms and Events, FactoryTalk Linx, and FactoryTalk Directory, the number oftags
logging at the same time,the number of display clientsand related components.The greater the demand, the more powerful system is required. In any application, faster
processors and more memory will result in better performance.In addition,you should specify a hard drive that has enough disk space to provide virtual memory that is at
least twice the size of the physical RAM.
The following is a sample specification of computer hardware to run FactoryTalk View SE applications aligned with the hardware used in product development testing.
Type Description Hardware Requirements
Operator Workstation FactoryTalk View SE Client
or
FactoryTalk View SE Station
Minimum
• CPU: 2 cores
• RAM: 4 GB
Recommended
• CPU: 4 cores or more
• RAM: 8 GB or more
Engineering Workstation FactoryTalkView Studio Enterprise
FactoryTalk Linx
Studio 5000
Minimum
• CPU: 4 cores
• RAM: 8 GB
Recommended
• CPU: 8 cores or more
• RAM: 16 GB or more
Application Server FactoryTalk View SE server Smaller systems:
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Chapter 2System requirements
Type Description Hardware Requirements
Minimum
• CPU: 4 cores
• RAM: 4 GB
Recommended
• CPU: 8 cores or more
• RAM: 8 GB or more
FactoryTalkView Studio Enterprise
FactoryTalk Alarms and Events tag-based server
FactoryTalk Linx data server withFactoryTalkAlarms and
Events enabled
Medium to larger systems:
Minimum
• CPU: 4 cores
• RAM: 8 GB
Recommended
• CPU: 8 cores or more
• RAM: 16 GB or more
Operating system requirements
The choices you make will depend in part on whether the computer is to host an application client or server. You might choose to run operator or engineering
workstations in a Windows Server operating system, but that is not required.
Recommended specifications for application servers are not as flexible, because server computers are more likely to host critical components and to handle more of the
processing load in a FactoryTalk View SE application.
FactoryTalk View SE is tested on operating systems installed from original Microsoft media only. FactoryTalk View SE runs on the following Windows operating systems:
• Windows Server® 2022
• Windows Server 2019
• Windows® 11(v21H2 and v22H2)
• Windows 10*(v21H2 and v22H2)
• Windows 10 IoT Enterprise 2021 Long-Term Servicing Channel (LTSC)
• Windows 10 IoT Enterprise 2019 Long-Term Servicing Channel (LTSC)
* For more information, see Rockwell Automation Knowledgebase Document ID: IN4493 - Windows 10 Support for the FactoryTalk Suite of Rockwell Software
products.
Recommendations for application servers
For computers hosting application servers (HMI servers, data servers, or Tag Alarm and Event Servers), operating system requirements depend on whether the server will
support more or fewer than 10 client connections.
A client can be any of FactoryTalk View SE Client, FactoryTalk View Studio, the FactoryTalk ViewSE Administration Console, a FactoryTalk Historian SE connector, a
FactoryTalk Transaction Manager connector, or another FactoryTalk View SE Server.
For application servers that support:
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Chapter 2System requirements
More than 10 client connections, the recommended operating systems (with the appropriate number of Client Access Licenses installed)
• Windows Server 2022
• Windows Server 2019
10 or fewer client connections, the minimum requirement is
• Windows 11
• Windows 10
NOTE:
Do not run the primary and secondary servers in a redundant server pair on the computers that have different operating systems. For
example, do not run the primary server on a Windows Server 2019 computer and the secondary server on a Windows Server 2022 computer.
Windows domains vs. workgroups
The number of computers participating in a FactoryTalk ViewSE network application determines whether the computers can belong to a Windows domain or a workgroup.
Workgroups can be used only in applications that include 20 or fewer computers. Do not use Windows Workgroups with more than 20 computers, a Windows domain is
recommended in that case.
For more information about setting up domains and workgroups, see the document, FactoryTalk View SE Distributed System Design Considerations, attached to
Knowledgebase Document ID: IN3416 - FactoryTalk View SE Distributed System Design Considerations.
• A domain controller makes it possible to administer the network and user accounts from a central location. FactoryTalk Security, which manages centralized
security services, supports Windows-linked accounts that are managed and authenticated by the Windows operating system, but have separate permissions for
accessing the automation system.
• Name resolution is required for the computers to communicate with each other on the network.
• All computers participating in a single FactoryTalk system must be members of the same Windows domain.
• Do not locate the domain controller on the same computer as any FactoryTalk software. Microsoft recommends against third party software being installed on a
domain controller.
Domain controller requirements
For network applications consisting of more than 10computers pointing to the same FactoryTalk Directory, a domain controller is strongly recommended, but not required.
The following domain controllers are supported:
• Windows Server 2022
• Windows Server 2019
NOTE:
Do not install FactoryTalk Directory, FactoryTalk View SE Server, or any other application software on the same computer as the Windows domain
controller. This configuration is not supported.
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Chapter 2System requirements
Windows workgroup requirements
For network distributed applications consisting of 10 computers or fewer pointing to the same FactoryTalk Directory, FactoryTalk View SE can be used in a Windows
workgroup network environment.
• Name resolution is required for the computers to communicate with each other on the network.
• Workgroups do not use a domain controller, so central network administration is not available. This means that security and network communications (for
example, name resolution) must be handled at each individual computer in the workgroup.
• Each workstation in a workgroup must have the same user accounts, with the same user names and passwords on each machine, for all machines participating in
a client-server environment.
• All users in a workgroup should have Administrative rights assigned to them.
• FactoryTalk Directory provides centralized security services without requiring a Windows Server and domain controller. When setting up security for applications
in a Windows workgroup, it is recommended that you use the FactoryTalk Directory user accounts. This simplifies account management, by centralizing security
services at the FactoryTalk Directory.
Time synchronization
In a networked system, to ensure that time stamps on alarms, historical data, and diagnostics are accurate, it is highly recommended that time synchronization be
configured on all application computers.
For more information about synchronizing application computer clocks to an authoritative time server, see FactoryTalk View SE Design Considerations, attached to
Knowledgebase Document ID: IN3416 - FactoryTalk View SE Distributed System Design Considerations.
Computer names for production
When you install the FactoryTalk Services Platform with FactoryTalk ViewSE, the program creates a FactoryTalk account for the current computer, under the Local and
Network FactoryTalk Directories.
As a result, if you rename the computer after installing FactoryTalk ViewSE or when you deploy an application, the FactoryTalk Directory will not recognize the new name.
To avoid this problem, it is recommended that you give the application client and server host computers the names they will use in a production setting, before you install
the FactoryTalk ViewSE software.
Tip:
If you must rename a computer and you encounter problems, for assistance, see Knowledgebase Document ID: BF20782 - FactoryTalk View SE: Inability to
access FactoryTalk Network Directory after renaming computer (for FactoryTalk ViewSE network applications), or QA3873 - Renaming a PC with ME/SE Local
Security (for FactoryTalk ViewSE local and ME applications).
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Chapter 3
Pre-installation configuration
This chapter guides you through the steps for preparing your computer for installation of the FactoryTalk View SE product and supporting software.
Use the following checklist for preparing the computer for installation:
• Disable Windows automatic updates on page 15
• Manually configure Network Interface Cards and switch ports on page 15
• Disable or uninstall third-party firewalls on page 16
• Remove Internet Explorer Enhanced Security Configuration on page 16
• Set up Data Execution Prevention on page 16 if needed
• Remove unnecessary DCOM networking protocols on page 16
Disable Windows automatic updates
When you install Microsoft Service Pack releases and other Windows operating system updates, you introduce new software that could affect the operation of FactoryTalk
ViewSE components on the computer.
NOTE:
Windows updates should be disabled in all production computers. Updates can cause unexpected behaviors, including shutting down running
applications and automatically restarting the computer.
Configure NICs and switch ports
The Network Interface Card (NIC) is the hardware in a computer that lets it connect to other devices on the network. A switch manages trac on the Ethernet network.
Some switches allow ports (physical connections) to be configured individually.
The link speed and duplex settings for network connections can be auto-negotiated (the device determines the best way to communicate), or manually configured
(settings are hard coded).
Many NICs also offer a power-saving feature that turns off the network card if it is not being used. This setting sometimes interferes with the ability of the computer to
receive data, causing errors such as wireframes, stale data, and other failures. To prevent these errors, disable power saving for your computer’s network interface cards.
For FactoryTalk ViewSE applications, it is recommended that you use managed switches across the control system network and that you manually configure the same link
speed and duplex setting for all network connections into the managed switches.
It is also recommended that you manually configure the managed switch ports, using the same settings. To learn how to configure switch ports, see the product
documentation provided with the switches you are using.
For an overview of best practices for connecting devices over a network, see the Ethernet Reference Manual document in the Rockwell Automation Literature Library.
(Search for publication ENET-RM002.)
NOTE:
If you are using unmanaged switches, the NIC settings must remain auto-negotiated. Connecting an auto-negotiated device to a manually
configured device can result in network communication errors and is not recommended.
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Chapter 3Pre-installation configuration
Disable third-party firewalls
FactoryTalk View SE is tested and compatible with the built-in Windows firewall. FactoryTalk View SE is not tested with third-party firewalls. We recommend that you not
use third-party firewalls because they may cause unexpected results.
Before installing FactoryTalk View SE, disable or uninstall all third-party firewalls on the computer. For details, see the documentation supplied with your firewall product.
Remove Internet Explorer ESC
Internet Explorer Enhanced Security Configuration (ESC) is a group of default security settings for Windows Server 2012, Windows Server 2016, Windows Server 2019, and
Windows Server 2022 that protects servers by limiting the ways users can browse Internet and Intranet websites on the computer.
If installed on a computer with FactoryTalk ViewSE software components, the Internet Explorer ESC can interfere with the ability of FactoryTalk View SE Clients to connect
to application servers.
To avoid unexpected behavior, it is recommended that you remove the ESC from computers running FactoryTalk View SE.
To remove ESC:
1. On the Windows taskbar, select the Server Manager icon.
2. In the Server Manager Dashboard window, on the left side, click Local Server.
3. On the right side of the Local Server window, under Properties, locate IE Enhanced Security Configuration and click On.
4. In the Internet Explorer Enhanced Security Configuration dialog box, select Off to turn off IE Enhanced Security for Administrators and for Users, and then click
OK.
Set up Data Execution Prevention
Data Execution Prevention (DEP) is a Microsoft Windows security feature that is built into the operating system starting with Windows XP and Windows Server 2003. DEP is
intended to protect programs and services from viruses and other security threats.
The DEP settings determine which programs and services are covered by DEP protection. On computers running FactoryTalk View SE components, it is recommended that
DEP be turned on for essential Windows programs and services only.
To turn on DEP:
1. Open Windows Control Panel, and then select System and Security > System.
2. Under Related settings on the left, select Advanced system settings.
3. On the Advanced tab of the System Properties dialog box, under Performance, click Settings.
4. In the Performance Options dialog box, click the Data Execution Prevention tab.
5. Select Turn on DEP for essential Windows programs and services only, and then click OK.
Remove unnecessary DCOM protocols
If multiple DCOM protocols are installed and configured on the computer, performance of communications in a FactoryTalk View SE system can be adversely impacted. To
ensure that DCOM communications function correctly, and do not affect the performance of the system, remove all protocols other than TCP/IP.
To remove unnecessary DCOM protocols:
1. Select Start > Run.
2. In the Run dialog box, type dcomcnfg, and then click OK.
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Chapter 3Pre-installation configuration
3. In the Component Services tool, expand Component Services, open the Computers folder, right-click My Computer, and then select Properties.
4. Click the Default Protocols tab. If the DCOM Protocols list shows protocols in addition to TCP/IP, remove those unnecessary protocols. For example, remove the
protocol Connection-oriented SPX.
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Chapter 4
Install FactoryTalk View
Install FactoryTalk View to develop and run distributed systems involving multiple computers on a network, or local applications confined to a single computer using
FactoryTalk View SE.
To learn about upgrading an existing version of FactoryTalk View SE, see Upgrade an operating FactoryTalk View SE application on page 32.
To learn about modifying or uninstalling the FactoryTalk View software, see Modify or uninstall FactoryTalk View on page 22.
Steps
FactoryTalk View supports the Setup wizard installation and command-line installation.
Setup wizard installation
This chapter uses the Setup wizard to show the installation process, including:
• Step 1: Prepare for the installation on page 18
• Step 2: Start the installation on page 20
• Step 3: Post-installation procedures on page 20
Command-line installation
In the command-line installation, you type a specified command line with multiple parameters. During the installation process, instead of prompting you for installation
and configuration information interactively, the process follows the parameters specified in the command lines and completes the installation silently. For more
information, see Use command-line installation on page 54.
Step 1: Prepare to install FactoryTalk View
Before the installation, you need to decide which components to install.
The Setup wizard offers the following options for FactoryTalk View SE applications:
• Studio Enterprise
• Site Edition Server
• Site Edition Client
• Site Edition Station
• FactoryTalk ViewPoint SE
• Stand-alone FactoryTalk Linx Server
• Stand-alone FactoryTalk Directory Server
The option you choose depends on the type of FactoryTalk View SE application or software component you plan to run on the computer and on the design of your control
system.
For each selection on the Setup screen, the following table shows the mandatory, recommended and optional software components to install.
Selected Application Mandatory Recommended Optional
Studio Enterprise Studio Enterprise
Site Edition Client*(1)
FactoryTalk Services Platform
FactoryTalk Activation Manager
Site Edition Server
FactoryTalk ViewPoint SE
FactoryTalk ViewPoint ME
FactoryTalk Historian Connectivity* (2)
FactoryTalk Updater Agent* (3)
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Selected Application Mandatory Recommended Optional
FactoryTalk Alarms and Events
FactoryTalk Linx
Site Edition Server Site Edition Server
FactoryTalk Services Platform
FactoryTalk Activation Manager
FactoryTalk Alarms and Events
FactoryTalk Linx
Site Edition Client
FactoryTalk Updater Agent
Site Edition Client Site Edition Client
FactoryTalk Services Platform
FactoryTalk Activation Manager
FactoryTalk Alarms and Events
FactoryTalk Historian Connectivity
FactoryTalk Updater Agent
Site Edition Station Site Edition Server
Site Edition Client
FactoryTalk Services Platform
FactoryTalk Activation Manager
FactoryTalk Alarms and Events
FactoryTalk Linx
Studio Enterprise
FactoryTalk ViewPoint SE
FactoryTalk Historian Connectivity
FactoryTalk Updater Agent
FactoryTalk ViewPoint SE FactoryTalk ViewPoint SE
Site Edition Client
FactoryTalk Services Platform
FactoryTalk Activation Manager
FactoryTalk Alarms and Events
FactoryTalk Historian Connectivity
FactoryTalk Updater Agent
Stand-alone FactoryTalk Linx Server FactoryTalk Linx
FactoryTalk Services Platform
FactoryTalk Activation Manager
FactoryTalk Alarms and Events
FactoryTalk Updater Agent
Stand-alone FactoryTalk Directory Server FactoryTalk Services Platform
FactoryTalk Activation Manager
FactoryTalk Updater Agent
1. Site Edition Client is not mandatory if you do not plan to install FactoryTalk ViewPoint SE.
2. For more information about FactoryTalk Historian Connectivity, see About FactoryTalk Historian Connectivity on page 19.
3. For more information about FactoryTalk Updater Agent, see Common upgrade procedures on page 49.
About FactoryTalk Historian Connectivity
FactoryTalk Historian Connectivity allows the trending objects to retrieve data from a Historian SE Server or FactoryTalk Historian ME Module. It makes updates to
FactoryTalk Administration Console and FactoryTalk View SE Studio to display an Historian icon for FactoryTalk Historian SE when registered. You can use it to create new
FactoryTalk Historian SE points from trending objects, and select existing Historian points from Historian SE or Historian ME.
To trend data points from the FactoryTalk Historian SE server, FactoryTalk Historian ME model, or OSIsoft®PI Server™, FactoryTalk Historian Connectivity must be installed
as a minimum required component with Site Edition Client or Studio Enterprise.
Tip:
You cannot install FactoryTalk Historian Connectivity on top of FactoryTalk Historian SE.
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Chapter 4Install FactoryTalk View
Before you start using the trending objects with your FactoryTalk Historian SE server, do the following:
• Add the FactoryTalk Historian SE server to the same FactoryTalk Directory as FactoryTalk View SE computers.
• Create a mapping or trust for security between FactoryTalk View SE and FactoryTalk Historian SE.
For detailed instructions, see FactoryTalk View SE TrendX and TrendPro in FactoryTalk Historian SE Installation and Conguration Guide.
Step 2: Start the installation
To start the installation:
1. Close all open Windows programs.
2. From the installation package, double-click Setup.exe.
3. Follow the on-screen instructions.
IMPORTANT:
If you install Studio Enterprise, Site Edition Server, or FactoryTalk ViewPoint SE on a computer with no FactoryTalk View
component installed, the installation enables HTTPS by default. You can select Customize to disable HTTPS.
For secure communication, HTTPS protocol is recommended. If HTTPS is enabled, you must configure a TLS certificate after installation. If you do
not configure the certificate, there will be unexpected errors when operating FactoryTalk View SE components. For details, see Configure a TLS
certificate on page 21.
With HTTPS enabled, port 443 is used by default. However, if port 443 is already in use by other web applications (such as Node.js web server), this
will cause a port conflict. To avoid the port conflict, after the installation, change the port number used by FactoryTalk View SE in:
◦ Site binding in Internet Information Services (IIS) Manager
◦ FactoryTalk View SE's HTTPS protocol properties in FactoryTalk Administration Console
If you want to install a FactoryTalk View SE component on a computer installed with any FactoryTalk View SE component, the installation will keep
the original settings.
FactoryTalk Batch View HMI controls are installed with Site Edition Client and Studio Enterprise by default.
4. When the installation completes:
◦ To activate now, use the serial number and product key.
◦ To activate later, use the activation file.
For more information about activation, see FactoryTalk Activation Manager Help.
Step 3: Post-installation actions
After you install FactoryTalk View, there may be several final setup steps that must be completed:
• Specify the Network Directory server location on page 20
• Configure a TLS certificate on page 21
• Install product updates on page 49
Specify the Network Directory server location
After installing FactoryTalk software, specify one of the computers on the network as the Network Directory server, and then point the other computers on the network to
that computer. This allows all of the computers on the network to share FactoryTalk Network Directory services and resources.
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To configure the Network Directory Server computer:
1. On the computer that you want to use as the Network Directory Server, select Start > Rockwell Software > Specify FactoryTalk Directory Location.
Tip:
You will have to log on as an administrator on the computer.
2. In the FactoryTalk Directory Server dialog box,
◦ If localhost is not displayed in the field Computer hosting directory server, click the Browse button.
◦ If localhost is displayed, the computer is already specified as the Network Directory host. You can close the utility.
3. In the FactoryTalk Directory Server Configuration dialog box, select This computer and click OK.
4. Click OK to close the utility.
To configure the client and other application server computers:
1. Select Start > Rockwell Software > Specify FactoryTalk Directory Location.
2. Click the Browse button beside the field, Computer hosting directory server.
3. In the FactoryTalk Directory Server Configuration dialog box, select Remote computer.
4. Type the name of the Network Directory server computer, or click the Browse button to find and select the computer, and then click OK.
Tip:
You will have to log on as an administrator on the computer.
5. Click OK again to close the utility.
6. Repeat steps 1 to 5 on the remaining client and server computers that will participate in the deployed network distributed application.
Configure a TLS certificate
If you have enabled HTTPS during the installation, configure a Transport Layer Security (TLS) certificate on the HMI server, FactoryTalk View Studio, and FactoryTalk
ViewPoint SE server computers.
Certificates from your organization's internal Certificate Authority (CA) and a commercial CA are supported. If you want to use a commercial certificate, you need to obtain
it by sending a request to a CA. Once you have a certificate, install it on all HMI server and FactoryTalk View Studio computers.
The steps may vary on different operating systems. Follow the on-screen instructions that apply to the operating system you are using. This instruction uses Windows 10
as an example.
To install a TLS certificate:
1. On the HMI server, FactoryTalk View Studio, and FactoryTalk ViewPoint SE server computers, open Internet Information Services (IIS) Manager.
Tip:
The Setup wizard detects and installs IIS automatically if IIS is not available on the computer.
2. Under IIS, double-click Server Certificates.
3. In the Actions pane:
◦ If you have a PFX file containing the certificate (public keys) and the corresponding private keys, click Import.
◦ If you have a file received from a CA containing the CA's response (a CER file, for example), click Complete Certificate Request.
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4. Add the certificate.
◦ If you selected Import:
a. In the Import Certificate dialog box, click the browse button.
b. Navigate to the PFX file, and then click Open.
c. Enter the password.
d. Click OK.
◦ If you selected Complete Certificate Request:
a. On the Specify Certificate Authority Response page, click the browse button.
b. Navigate to certificate file, and then click Open.
c. Enter a name for the certificate in the Friendly name box.
d. Click OK.
After installing the certificate, make sure the TLS certificate is selected for the HTTPS site binding.
To select a TLS certificate for the HTTPS site binding:
1. On the HMI server and FactoryTalk View Studio computers, in the Connections pane of Internet Information Services (IIS) Manager, go to the server and site that
the certificate binds to.
2. In the Actions pane, click Bindings.
3. In the Site Bindings dialog box, select the HTTPS site binding, and then click Edit.
4. From the SSL certificate list, select the desired certificate.
5. Click OK.
Install SE clients in a distributed system
To install SE clients in a distributed system, you can use the setup wizard on the client computers. Alternatively, use the command line to do so by sharing the installation
package over the network. Follow the instructions below.
To install the SE client application with the command line
1. Make sure that the installation package is shared to the client computers over the network.
2. On the client computer, close all open Windows programs, and then open the Command Prompt window.
3. In the Command Prompt window, type a command line with the following syntax:
\\ComputerName\InstallationPackageFolder\setup.exe [/parameter=value] [...]
where
ComputerName is the name of the computer hosting the installation package.
InstallationPackageFolder is the path of the installation package.
For example, \\ComputerName\FTView\Setup.exe /QS /IAcceptAllLicenseTerms /AutoRestart /Product="Site Edition Client" /
SerialNumber=0123456789 /ProductKey=ABCDE-FGHIJ /Version=14.00.00
4. Press Enter.
For more information about installation parameters, see Command-line parameters on page 54.
Modify or uninstall FactoryTalk View
To modify components of FactoryTalk View, from the installation package, double-click Setup.exe, select one product and click Modify.
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To uninstall FactoryTalk View, do one of the following:
• From the installation package, double-click Setup.exe, select one product and click Uninstall.
• From Programs and Features of Windows Control Panel, right-click the installed FactoryTalk View product and select Uninstall.
• From the Command Prompt window, type a command with the following syntax:
Setup.exe [/Q | /QS] /Uninstall /Product=product_name
Components, such as FactoryTalk Activation Manager, that are shared with other products will not be uninstalled. For more information about command-line
parameter, see Command-line parameters on page 54.
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Chapter 5
Activate FactoryTalk View software
To activate FactoryTalk View SE, use the FactoryTalk Activation Manager installed with FactoryTalk View.
About FactoryTalk Activation Manager
FactoryTalk Activation services provide a secure, software-based system for activating Rockwell Software products and managing software activation files.
FactoryTalk View SE products use two types of activations:
• Floating concurrent activations are checked out of an activation server located on the network, and require a continuous network connection.
• Borrowed concurrent activations are time-expiring activations checked out of an activation server on the network, and do not require a continuous network
connection.
For standard installations of the product software, FactoryTalk View SE does not support node-locked activations.
For more information, see the FactoryTalk Activation Manager Help.
What if FactoryTalk View is not activated?
If the FactoryTalk View components are not activated, the software will continue to run for up to seven days. After the grace period expires, if you restart FactoryTalk
ViewSE and activation remains unavailable, the software will run for two hours in demo mode.
When running in demo mode, there are some limitations.
• You can run a local station FactoryTalk View application for up to two hours.
• Remote clients cannot connect to a FactoryTalk View server.
Starting from FactoryTalk View version 10.00, some limitations are eliminated. You can create or load over five graphic displays per HMI server now. You can also fully use
the Symbol Factory library without restriction.
FactoryTalk View SE server and station bundles
FactoryTalk View SE product offering provides server and station bundles, which make it easy for you to select, purchase, and activate everything needed to build an HMI
system. By activating the bundle with one activation key, you activate all the components within that bundle.
Tip:
As of FactoryTalk View SE version 13, activation is no longer required to implement web clients in a system. FactoryTalk ViewPoint is included as a built-in
feature with no additional cost. FactoryTalk ViewPoint is also included with FactoryTalk View SE version 11 and 12 with a patch installed.
• A FactoryTalk View SE server bundle includes:
◦ The HMI server with 5, 10, or 25 clients
◦ Unlimited displays
◦ Unlimited FactoryTalk ViewPoint web clients
• A FactoryTalk View SE station bundle includes:
◦ Station with unlimited displays and unlimited FactoryTalk ViewPoint web clients
◦ Station Lite with 25 displays and unlimited FactoryTalk ViewPoint web clients
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Add-on options for the server and station bundles include:
• FactoryTalk View Studio
• Clients or read-only clients
• A redundant server
Proper order for your system
For FactoryTalk View SE single workstation applications, order:
• FactoryTalk View Studio Enterprise design environment
• FactoryTalk View SE Station with unlimited displays or FactoryTalk View SE Station Lite with 25 displays.
Unlimited FactoryTalk ViewPoint web clients are included with both station options.
For FactoryTalk View SE distributed applications, order:
• FactoryTalk View Studio Enterprise design environment
• FactoryTalk View SE server bundle:
◦ Small bundle includes unlimited display server, five clients, and unlimited FactoryTalk ViewPoint web clients.
◦ Medium bundle includes unlimited display server, 10 clients, and unlimited FactoryTalk ViewPoint web clients.
◦ Large bundle includes unlimited display server, 25 clients, and unlimited FactoryTalk ViewPoint web clients.
• FactoryTalk View SE redundant server for redundant applications
• If additional clients are required, order add-on FactoryTalk View SE clients, which are available in read and write, or read-only options.
Activation keys for FactoryTalk View software
The activation files you download from the Rockwell Software Activation Website contain the activation keys you purchased in encrypted form. The activation key is the
software that activates FactoryTalk View SE components.
Following is a list of activation keys used by the FactoryTalk View SE and ME products. For information about the keys required to activate other Rockwell Automation
products in your application, see the product documentation.
To activate this software product or component Use this key
FactoryTalkView Studio*
*Includes software for developing and testingFactoryTalkView Site Edition and Machine
Edition applications
RSV.STUDIO
FactoryTalk View SE Server (network distributed applications), unlimited displays RSVSESRV.MAX
FactoryTalk View SE Redundancy Server (network distributed applications), unlimited displays FTVSERED.MAX
FactoryTalk View SE Client (network distributed applications), read and write RSVSECLI.RW
FactoryTalk View SE Client (network distributed applications), view only RSVSECLI.RO
FactoryTalk View SE Station (network station and local station applications), unlimited
displays
RSVSE.MAX
FactoryTalk View SE Station Lite (network station and local station applications), 25 displays RSVSE.25
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Chapter 5Activate FactoryTalk View software
Sharing keys among components
Multiple FactoryTalk View SE software components can function using one activation key in the following cases:
• Multiple instances of FactoryTalk View Studio or the FactoryTalk View SE Client running on the same computer can use a single key (RSV.STUDIO or RSVSECLI), as
long as the components are not running in a Terminal Services or a Remote Desktop Services session. However, within that single Terminal Services or Remote
Desktop Services session, the client activation key is sharable.
Tip:
Starting from FactoryTalk View SE version 11.0 and ThinManager version 11.0, a single FactoryTalk View SE Client license is required per
ThinManager-managed terminal. This allows you to deliver an unlimited number of sessions (either for ThinManager MultiSession or Failover) and
consume only that one SE Client license per ThinManager-managed terminal.
• Local applications use a single key (RSVSE.*) to activate both the FactoryTalk View SE Client and the FactoryTalk View SE Server at runtime. These components
running together are also known as FactoryTalk View SE Station. To run multiple station client instances on the same server computer, make sure to launch the
clients first and then the server. Otherwise, two activation keys may be required.
• If you want to switch from a station application to a network distributed application, use the original station key to activate the remote display client in the
network distributed application.
Read-write or view-only activation
In a network application, FactoryTalk View SEClients can use two types of activation:
• Read-write keys (RSVSECLI.RW) allow full read-write privileges.
• View-only keys (RSVSECLI.RO) allow view-only privileges.
The type of license obtained by the client decides whether a FactoryTalk View SEClient runs in read-write or in view-only mode.
Do not rely on available activation keys to determine whether the FactoryTalk View SEClient runs in read-write or view-only mode. Instead, to ensure that a client always
runs in view-only mode, choose the view-only option when setting up the client's configuration file. For details, click Help in the FactoryTalk View SEClient wizard.
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Chapter 6
Deploy applications
After you finish developing and testing a FactoryTalk View Site Edition application, you can deploy it to run in a live setting, such as the plant floor.
This chapter shows the steps of deploying network distributed applications, network station applications, and local station applications. Most steps are common for the
three types of applications. Those that are unique to a certain application are marked with a note.
Step 1: Move the application
Two steps are involved in moving an application:
• On the development computer, back up the application.
• On the production computer, restore the application archive.
Tip:
Before backing up an application, record the user names and passwords of administrative users set up for the application, in case you need this information
after restoring the application.
To back up an application on the development computer
1. Select Start > Rockwell Software > FactoryTalk View SE Application Manager.
Tip:
The logged on user must have the Backup and restore directory contents permission. For more information, see FactoryTalk Security Help or
check with your System Administrator.
2. On the Create a Backup tab, select your application and follow the wizard to back up the application.
3. Copy the .apb file to the production computer.
If you are restoring an application on a computer that contains a copy of the original application, use FactoryTalk View SE Application Manager to delete or rename the
original application, before you begin the restore operation.
To restore an application on the production computer
1. (optional) If you are restoring a network distributed application, make sure that all client and server computers in the application point to the same FactoryTalk
Directory server.
a. Select Start > Rockwell Software > Specify FactoryTalk Directory Location.
b. Click the Browse button beside the field, Computer hosting directory server.
c. In the FactoryTalk Directory Server Configuration dialog box, click Remote computer.
You will have to log on as an administrator on the computer.
d. Click OK.
2. Select Start > Rockwell Software > FactoryTalk View SE Application Manager.
Tip:
The logged on user must have the Backup and restore directory contents permission. For more information, see FactoryTalk Security Help or
check with your System Administrator.
3. In the Restore an Archive tab, specify the restore options and follow the wizard.
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Step 2: Move the data server files
Ensure that the required communications software (for example, FactoryTalk Linx, RSLinx Classic, or other OPC software) is installed on computers that will run data
servers.
Then, if necessary, for the data servers you are deploying, move configuration files to the production computers, and then specify the new host computer names.
Tip:
For information about moving setup files for OPC data servers, see the product documentation for the OPC server.
Step 3: Renew data server shortcuts and device paths
After restoring FactoryTalk Linx data servers in the application, renew or verify the shortcuts and device paths associated with each data server, as needed.
If you are restoring redundant data servers, then the device paths must be confirmed and reapplied for both the primary and the secondary server.
To renew FactoryTalk Linx device paths:
1. Open the restored application in the FactoryTalk Administration Console.
2. In the Explorer window, expand the data server (FactoryTalk Linx), and then double-click Communications Setup.
3. In the Communications Setup editor, select each configured FactoryTalk Linx shortcut, point the shortcut at the correct device, and then click Apply.
4. Save the configuration, and then close the Communications Setup editor.
Step 4: Set up additional HMI server properties
After restoring the application, open the HMI server properties dialog box in FactoryTalk View Studio to verify the HMI server settings and set up additional HMI server
properties as needed.
According to the application type, you can:
• Specify startup components
• Specify the startup type (only applicable for network distributed applications)
• Set up redundancy (only applicable for network distributed applications)
If you are deploying a network distributed application, you must set up the HMI server properties separately for each server in the system. You can do this on the computer
running the HMI server or from a remote computer.
To open the HMI Server Properties dialog box:
1. Select Start > FactoryTalk View Studio.
2. In the Application Type Selection dialog box, select the application type and click Continue.
3. On the Existing tab, select the application and click Open.
4. In the Explorer window, right-click the HMI server and select Properties.
Specify startup components
On the Components tab, select the application components that will start automatically when the HMI server starts, and select the macro that will run when the server
shuts down. You can also start or stop components manually.
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For a network distributed application, if the HMI server is redundant, you can also start and stop components for the primary and the secondary server, and select On
active and On standby macros.
Specify the startup type
NOTE:
This topic only applies to when you deploy network distributed applications.
On the General tab, you can specify that the HMI server will load when the first client attempts to connect to it (On demand) or when the host computer starts up (Load
and run startup components when operating system initializes). The second option is recommended for production HMI servers, and required for an HMI server that is
part of a redundant pair.
Set up redundancy
NOTE:
This topic only applies to when you deploy network distributed applications.
On the Redundancy tab, select Provide redundancy using a secondary server, specify the name the computer that will host the secondary server, and select a
switchover option.
After you apply the settings, FactoryTalk View SE automatically copies HMI project information from the primary server to the secondary server.
Synchronize redundant HMI servers and projects
At runtime, you can make changes to the HMI project components in an application while it is running. For example, you can add, modify or delete graphic displays and
other components, and have those changes to take effect at connected clients.
To automatically save the project online edits to both active and standby servers, in FactoryTalk View Studio, from the menu, select Tools > Options. On the Settings tab,
make sure the Save edits to both active and standby HMI servers option is selected. To keep the HMI memory tag values the same on both active and standby servers,
on the same tab, select the Auto synchronize HMI memory tag values to both active and standby HMI servers option.
If you do not set up the option, manually replicate the changes from the active server to standby server. The replicate operation copies the current active server’s
configuration files, including settings in the Components tab, to the standby server.
For example, if an On Active and a Shutdown macro are selected for the Active server, the settings will be replicated to the Standby server. This means that the same
macros specified for the Active server will run when the Standby server becomes active or shuts down. Information that is not included in the replicate operation includes
datalog files generated at runtime, the current value of HMI memory tags, and retentive tags.
NOTE:
Make sure to verify the current HMI server name and status before the replication.
To manually replicate the changes:
1. In the FactoryTalk View Studio Explorer window, right-click the HMI server and select Server Status.
2. In the Server Status dialog box, verify that the current HMI server status is Active and the other is Standby.
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Tip:
To show the status of the HMI servers, FactoryTalk Alarm and Event servers, and data servers at runtime, add one of the following to the
application:
◦ A Server Status display under the Library folder.
◦ A redundancy function, such as PrimaryServerStatus and SecondaryServerStatus.
3. In the HMI Server Properties dialog box, in the Redundancy tab, click Replicate Active to Standby.
Step 5: Set up the FactoryTalk View SE Client
The FactoryTalk View Site Edition client provides a complete runtime operating environment that can run on remote client computers.
When using a network station or local station application, the FactoryTalk View SE Client must run on the same computer as the HMI server.
If you have already set up a FactoryTalk View SEClient file for the application, you can copy the file to the production computer. Otherwise, you can create a new client
file.
Create a FactoryTalk View SE Client file
The FactoryTalk View SE Client configuration file specifies the name of the application the client will connect to, the components that start when the connection is made,
and how the client will behave at runtime. The file is with a .cli extension.
Tip:
It is not necessary to start the HMI server if you want to use the FactoryTalk View SE Client Wizard.
To create a FactoryTalk View SE Client file:
1. Select Start > Rockwell Software > FactoryTalk View Site Edition Client.
2. In the FactoryTalk View SEClient Wizard, click Create a FactoryTalk View SE Client configuration file, and follow the on-screen instructions. For details about
options in the wizard, click Help.
By default, auto logout is enabled for 10 minutes, which means the current logged-on user will be automatically logged out if there is no mouse or keyboard activity in 10
minutes. You can cancel this option on the FactoryTalk View SE Client Wizard's Advanced settings > Security and debugging tab.
Lock operators at runtime
To lock operators inside the FactoryTalk View SEClient at runtime, for example, to prevent access to other programs on the computer, try one or more of the following
methods:
• Limit the ability to manipulate graphic displays, by removing the title bar or minimize and maximize buttons from selected displays.
To do this, in the Display Settings dialog box, clear the check boxes Title Bar, Minimize Button, and Maximize Button. For details, see Creating graphic displays in
the FactoryTalk View Site Edition User’s Guide.
• Limit the ability to manipulate the client window, by removing the title bar or minimize and maximize buttons from the client.
To do this, in the FactoryTalk View SEClient wizard, clear the check boxes, Show title bar, and Show system menu and close button. For details, click Help in
the FactoryTalk View SEClient wizard.
• Prevent switching to other applications. To do this, in the FactoryTalk View SEClient wizard, select the check box, Disable switch to other applications. For
details, click Help in the FactoryTalk View SEClient wizard.
• Restrict access to the desktop, using the DeskLock tool.
To open Desklock, on the desktop select Start > Rockwell Software > DeskLock.
For details about using DeskLock, click Help within the tool.
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NOTE:
Do not enable DeskLock until you read the help for the tool and understand how it works. Otherwise, you could end up locking yourself out
of the desktop.
• Restrict access to system files via the Windows file explorer when saving the trace data or captured image of TrendPro and XY Plot.
To do this, use the CustomFileExplorer VBA property by setting it to True. When saving the trace data or captured image, the custom file explorer opens instead
of the Windows file explorer.
Copy existing FactoryTalk View SE Client files
When setting up the FactoryTalk View SE Clients for a network distributed application, you can copy existing client files (.cli) from the development computer to the client
production computers.
You can run the client configuration from the desktop, or from any other location on the client computer.
By default, client configuration files are saved on the desktop.
Step 6: Run the FactoryTalk View SE Client
Once the application is deployed, test it by running the FactoryTalk View SEClient.
NOTE:
To connect a FactoryTalk View SEClient to a network distributed application, all client and server computers in the application must point at the
same FactoryTalk Network Directory server. For details, see Specify the Network Directory server location on page 20.
To run an SE Client from FactoryTalk View Studio:
• In FactoryTalk View Studio, on the Tools menu, click Launch SE Client.
To run an SE Client when Windows starts:
1. Create a shortcut to the.cli file (on the desktop, for example).
2. Move the shortcut to the Windows Startup folder.
For information about adding shortcuts to the Startup folder, see the Windows Help.
Administer deployed applications
To make changes to an application after it is deployed, use FactoryTalk View Studio.
To do this in FactoryTalk View Studio Use this editor
Change the properties of anHMIserver. HMIServer Properties
Change the properties of a data server. Data Server Properties
AddFactoryTalkusers to an application. Runtime Security
Set up security for commands and macros. Secured Commands
RunFactoryTalkView commands. Command Line
Change the paths of data log models. Data Log Paths
Import and exportHMItags. Tag Import and Export Wizard
For details about these editors or more administrative operations, see FactoryTalk View SE Help.
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Chapter 7
Upgrade operating network distributed applications
Upgrading the FactoryTalk View Site Edition software in an automation and control application involves two core tasks: uninstalling the existing software and then
installing the new version.
Tip:
Applications developed on versions 6.0 and earlier may need to be converted using the Legacy Tag Database Conversion utility. To start the utility, select
Start > Rockwell Software, right-click Legacy Tag Database Conversion and select Run as administrator. For details about using the utility, click Help.
Depending on the design, content, and complexity of your control system, you might have to perform additional tasks to support the upgrade, especially if you are
upgrading FactoryTalk View SE in a production environment.
The upgrading steps vary depending on your application:
• Upgrade a non-redundant network distributed application on page 32
• Upgrade a redundant network distributed application on page 36
As there are many possible variations for this type of application, parts of the documented process might not apply directly to the application you are upgrading. If you
have questions about architectural elements not covered in this chapter, for example, your application is more or less complex than the example provided, contact your
local Rockwell Automation Sales oce for assistance.
Tip:
RSView Enterprise is the former name of the FactoryTalk View family of software products. If you are upgrading from a version of RSView, the information
in this chapter still applies, even though it refers to FactoryTalk View as the previous product version.
Upgrade a non-redundant network distributed application
Use the following checklist as a guideline for upgrading your application.
Part 1: Prepare for the upgrade
• Step 1: Prepare for the upgrade on page 33
• Step 2: Back up the deployed application on page 33
Part 2: Perform upgrade of software components
• Step 3: Shut down all client computers on page 34
• Step 4: Upgrade the FactoryTalk Directory server on page 34
• Step 5: Upgrade the HMI server on page 34
• Step 6: Upgrade the data server on page 34
• Step 7: Upgrade the engineering workstation on page 34
• Step 8: Migrate the application on page 35
• Step 9: Upgrade all runtime clients on page 35
• Step 10: Test the migrated application on page 36
Example: redundant applications
The following illustration shows an example of a FactoryTalk View SE network distributed application without redundant servers.
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In this example, Workstation #1 is the name of the engineering workstation. Assume that:
• The FactoryTalk Directory server, HMI server, and data server are hosted on different computers.
• The Tag Alarm and Event server and HMI server are hosted on the same computer.
Part 1: Prepare for the upgrade
Step 1: Prepare for the upgrade (non-redundant)
Use the following multi-step checklist as a guideline when you prepare for the upgrade.
• Log on with administrative rights on page 33
• Record the names and passwords of administrative users on page 33
• Perform set-up tasks on application computers on page 33
Log on with administrative rights (non-redundant)
Make sure the user performing the upgrade has administrative rights in Windows and at the FactoryTalk Network Directory.
• Windows administrative rights are required to install FactoryTalk View and supporting software.
• FactoryTalk administrative rights are required to log on to the FactoryTalk Network Directory, back up and restore FactoryTalk ViewSE applications, etc.
Record administrator credentials (non-redundant)
Before backing up the deployed application, ensure that you have recorded the user names and passwords of users that belong to the FactoryTalk administrators group.
Set up application computers
To ensure that FactoryTalk View SE runs smoothly after it is installed, review the chapter Hardware, operating system, and domain information on page 11. It describes
hardware and software requirements, application limits, and tasks you can perform on application computers.
Step 2: Back up the application
Before backing up the deployed application, ensure that the most recent application data is available for the upgrade at the FactoryTalk Network Directory.
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To back up the application on the HMI server
1. Select Start > Rockwell Software > FactoryTalk View SE Application Manager.
Tip:
The logged on user must have the Backup and restore directory contents permission. For more information, see FactoryTalk Security Help or
check with your System Administrator.
2. On the Create a Backup tab, select your application and follow the wizard to back up the application.
Part 2: Upgrade software components
Step 3: Shut down client computers
To disconnect the clients from the servers, shut down all runtime client computers, server computers, and Workstation #1.
Step 4: Upgrade the FactoryTalk Directory server
1. Close all open Windows programs.
2. From the installation package, double-click Setup.exe.
3. On the Setup page, select Stand-alone FactoryTalk Directory Server and click Install Now.
Tip:
If you host the FactoryTalk Network Directory, HMI server, and data server on the same computer, select Studio Enterprise, and skip to Step 7:
Upgrade the engineering workstation on page 34.
4. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page 18.
5. After installation, install any necessary product updates. For more information, see Install product updates on page 49.
Step 5: Upgrade the HMI server
1. Close all open Windows programs.
2. From the installation package, double-click Setup.exe.
3. On the Setup page, select Site Edition Server and click Install now.
4. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page 18.
5. After installation, install any necessary product updates. For more information, see Install product updates on page 49.
Step 6: Upgrade the data server
1. Close all open Windows programs.
2. From the installation package, double-click Setup.exe.
3. On the Setup page, select Stand-alone FactoryTalk Linx Server and click Install now.
4. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page 18.
5. After installation, install any necessary product updates. For more information, see Install product updates on page 49.
Step 7: Upgrade the workstation
1. Close all open Windows programs.
2. From the installation package, double-click Setup.exe.
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3. On the Setup page, select Studio Enterprise and click Install now.
4. If you have FactoryTalk Historian Management Tools installed, you need to manually uninstall the Management Tools Suite and the System Management Tools
before installing FactoryTalk Historian Connectivity. For more information, see Knowledgebase Document ID: QA25767 - FactoryTalk View SE v8.00 (CPR 9 SR 7):
The "FactoryTalk Historian Connectivity" option.
5. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page 18.
6. After installation, install any necessary product updates. For more information, see Install product updates on page 49.
Step 8: Migrate the application
Use the following checklist as a guideline when you migrate the FactoryTalk View SE application:
• Open the application in FactoryTalk View Studio on page 35
• Verify FactoryTalk Linx shortcuts on page 35
• Test the migrated application on page 35
Open the application
To migrate the application, open it in the new version of FactoryTalk View Studio installed on upgraded Workstation #1.
To open the application:
1. Select Start > FactoryTalk View Studio.
2. In the Application Type Selection dialog box, select the application type and click Continue.
3. On the Existing tab, select the application and click Open.
4. If prompted to convert the application the new version, click OK.
5. Wait until the HMI server and all project components in the application are loaded, and then leave the application open in FactoryTalk View Studio.
Verify FactoryTalk Linx shortcuts (non-redundant)
To confirm that data communications are set up correctly in the migrated application, verify that FactoryTalk Linx shortcuts point at the correct devices.
To verify FactoryTalk Linx shortcuts:
1. In FactoryTalk View Studio, expand the data server FactoryTalk Linx, and then double-click Communications Setup.
2. In the Communications Setup editor, select each configured FactoryTalk Linx shortcut, and ensure that it points at the correct device.
3. Save the configuration and close the Communications Setup editor.
Test the migrated application (non-redundant)
To test the migrated application, run the application on Workstation #1.
1. On Workstation #1, start a FactoryTalk View SE Client configuration.
2. Ensure that data communications are functioning as expected.
Step 9: Upgrade all runtime clients
If you want to install the clients with the command line, see Install SE clients in a distributed system on page 22. Otherwise, you can use the setup wizard to do so. Follow
the instructions below.
1. Close all open Windows programs.
2. From the installation package, double-click Setup.exe.
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3. On the Setup page, select Site Edition Client and click Install now.
4. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page 18.
5. After installation, install any necessary product updates. For more information, see Install product updates on page 49.
Step 10: Test the application
To test the migrated FactoryTalk View SE application, perform these tasks:
• Run the migrated application on upgraded clients on page 36
• Verify that the system is functioning as expected on page 36
Run the application
On each of the upgraded runtime client computers, run the existing FactoryTalk View SEClient configuration file (.cli).
Verify the system (redundant)
After the application starts running on the upgraded client computers, verify that display navigation, object animation, communications, alarming (if configured), and
other applications features are functioning as expected.
Upgrade a redundant network distributed application
Upgrading a redundant system can be done in parts, allowing you to keep your system running without redundancy temporarily while you upgrade. During an upgrade, a
temporary system can help you with verification and validation.
Use the following checklist as a guideline for upgrading your application.
Part 1: Prepare for the upgrade
• Step 1: Prepare for the upgrade on page 37
• Step 2: Back up the application on Server #1 on page 38
Part 2: Set up a separate system and perform a partial upgrade
• Step 3: Set up a temporary upgrade system on page 39
• Step 4: Upgrade Server #2 on page 41
• Step 5: Upgrade Workstation #1 on page 41
• Step 6: Migrate the application on page 42
• Step 7: Upgrade selected runtime clients on page 42
• Step 8: Test the migrated application on page 43
Part 3: Upgrade remaining computers and restore redundancy
• Step 9: Upgrade remaining client computers on page 44
• Step 10: Upgrade Server #1 on page 44
• Step 11: Restore redundancy and finish upgrading on page 45
Example
The following illustration shows an example of a FactoryTalk View SE network distributed application with redundant servers.
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In this example, Server #1 is the name of the primary server computer, Server #2 is the name of the secondary server computer, and Workstation #1 is the name of the
engineering workstation. Assume that:
• The FactoryTalk Directory server, primary data server, primary HMI server, and primary Tag Alarm and Event server are located on Server #1.
• The secondary data server, secondary HMI server, and secondary Tag Alarm and Event server are located on Server #2.
Part 1: Prepare for the upgrade
Step 1: Prepare for the upgrade (redundant)
Use the following multi-step checklist as a guideline when you prepare for the upgrade.
• Log on with administrative rights on page 37
• Record the names and passwords of administrative users on page 37
• Perform set-up tasks on application computers on page 38
• Ensure that the latest application files are on the primary server on page 38
Log on with administrative rights (redundant)
Make sure the user performing the upgrade has administrative rights in Windows and at the FactoryTalk Network Directory.
• Windows administrative rights are required to install FactoryTalk View and supporting software.
• FactoryTalk administrative rights are required to log on to the FactoryTalk Network Directory, back up and restore FactoryTalk ViewSE applications, etc.
Record administrator credentials (redundant)
Before backing up the deployed application, ensure that you have recorded the user names and passwords of users that belong to the FactoryTalk administrators group.
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Set up application computers (redundant)
To ensure that FactoryTalk View SE runs smoothly after it is installed, review the chapter Hardware, operating system, and domain information on page 11. It describes
hardware and software requirements, application limits, and tasks you can perform on application computers.
Ensure that the latest application files are on the primary server
During the upgrade, the application and HMI project files backed up on the primary server are restored on the secondary server, and then migrated in FactoryTalk View
Studio on the upgraded engineering workstation.
To migrate and re-deploy the most recent application, ensure that the application and HMI project files you back up initially, on the primary server, are the most recent
application files.
Step 2: Back up the application on Server #1
Before backing up the deployed application, ensure that the most recent application data is available for the upgrade on Server #1.
Use the FactoryTalk View SE Application Manager tool to back up the application. The backup archive has an .APB extension, and includes all FactoryTalk Directory data,
such as accounts, passwords, policies and security settings. It also includes all application contents like application configurations, HMI servers, data servers, and tag
Alarm and Event servers.
To back up the application:
1. On Server #1, select Start > Rockwell Software > FactoryTalk View SE Application Manager.
Tip:
The logged on user must have the Backup and restore directory contents permission. For more information, see FactoryTalk Security Help or
check with your System Administrator.
2. In the Create a Backup tab, select your application and specify the Host Machine as Server #1.
3. Follow the wizard to back up the application on Server #1. For more instructions, see FactoryTalk View SE Application Manager Help.
Part 2: Set up a temporary system
During this part, a temporary system is set up to test a partial upgrade that involves Server # 2, Workstation #1, and selected runtime clients. For the test, Server #2 is
set up to function as the primary server.
Tip:
It is recommended that you upgrade the software on some application clients, confirm that the upgraded application is running as expected, and then
upgrade the software on the remaining clients. The number of clients to upgrade initially is left to your discretion.
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Step Description
1 First, set up Server #2 as the Network Directory and primary HMI and data server (without
redundancy). Then, upgrade the software on Server #2.
2 Next, upgrade the software components on Workstation #1, and then migrate the restored
application.
3 Finally, upgrade the software components on some runtime clients only, and then test the
partial upgrade.
Step 3: Set up a temporary upgrade system
As part of the process, the original HMI project and application files that were backed up on Server #1 are restored on Server #2. The restored application will be
migrated later, after Workstation #1 is upgraded.
NOTE:
To avoid introducing incompatible software component versions into a deployed production system, be sure to restore the HMI project and
application files before upgrading any software.
To set up a temporary system so that you can test a partial upgrade, perform the tasks below.
• Disable HMI and data server redundancy in the original application on page 40
• Copy the archive file to Server #2 on page 40
• Specify Server #2 as the Network Directory location on page 40
• Restore the application on Server #2 as the primary server on page 40
• Specify Server #2 as the Network Directory location for Workstation #1 on page 40
• Disable redundancy on Server #2 on page 41
• Disable alarm and event history logging on page 41
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Disable redundancy in the original application
To ensure that Server #2 can be detached from the application for upgrading, open the application in FactoryTalk View Studio, and disable redundancy for the HMI server
and data server.
To disable HMI and data server redundancy:
1. On Workstation #1, open the application in FactoryTalk View Studio.
2. In the Explorer window, right-click the HMI server and select Properties.
3. In the Redundancy tab, clear the check box Provide redundancy using a secondary server, and click OK.
4. In the Explorer window, right-click the data server FactoryTalk Linx and select Properties.
5. In the Redundancy tab, clear the check box Provide redundancy using a secondary server, and click OK.
Copy the archive file to Server #2
Move the archive file (*.apb) created on Server #1 to Server #2.
Specify Server #2 as the Network Directory location
1. On Server #2, select Start > Rockwell Software > Specify FactoryTalk Directory Location.
Tip:
To use the utility, you have to log on as an administrator on the local computer.
2. Click the Browse button beside the field Computer hosting directory server.
3. In the FactoryTalk Directory Server Configuration dialog box, select This computer and click OK.
Tip:
To change the Network Directory location, you have to log on as an administrator on the new Network Directory computer (local or remote).
4. Click OK and then restart Server #2.
Restore the application on Server #2 as the primary server
1. On Server #2, select Start > Rockwell Software > FactoryTalk View SE Application Manager.
Tip:
The logged on user must have the Backup and restore directory contents permission. For more information, see FactoryTalk Security Help or
check with your System Administrator.
2. In the Restore an Archive tab, specify the restore scope as Restore application, with FactoryTalk Directory and the Primary Host as Server #2.
3. Follow the wizard to restore the application.
Specify Server #2 as the Network Directory location for Workstation #1
1. Select Start > Rockwell Software > Specify FactoryTalk Directory Location.
2. Click the Browse button beside the field, Computer hosting directory server.
3. In the FactoryTalk Directory Server Configuration dialog box, select Remote computer, type Server #2 and click OK.
Tip:
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To change the Network Directory location, you have to log on as an administrator on the new Network Directory computer (local or remote).
4. Click OK and then restart Workstation #1.
Disable redundancy on Server #2
1. On Workstation #1, open the restored application in FactoryTalk View Studio.
2. In the Explorer window, right-click the HMI server and select Properties.
3. In the Redundancy tab, clear the check box Provide redundancy using a secondary server, and click OK.
4. In the Explorer window, right-click the data server FactoryTalk Linx and select Properties.
5. In the Redundancy tab, clear the check box Provide redundancy using a secondary server, and click OK.
Disable the history logging
After you restore the application, the alarm and event history logging is also enabled on Server #2. It is recommended that you disable the history logging. Follow the
steps below.
1. On Workstation #1, open the restored application in FactoryTalk View Studio.
2. In the Explorer window, right-click the Tag Alarm and Event server and select Properties.
3. In the Priorities and History tab, clear the Enable history check box and click OK.
If your system has controller device-based alarms, follow the steps below to disable the history logging.
1. In the Explorer window, right-click the FactoryTalk Linx Data server and select Properties.
2. In the Alarms and Events tab, clear the Enable history check box and click OK.
Step 4: Upgrade Server #2
To upgrade the software components, install FactoryTalk View SE and any necessary products updates on Server #2.
1. On Server #2, close all open Windows programs.
2. Double-click Setup.exe within the installation package.
3. On the Setup page, select Site Edition Server and click Install now.
4. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page 18.
5. After installation, install any necessary product updates. For more information, see Install product updates on page 49.
Step 5: Upgrade Workstation #1
To upgrade the software components, install FactoryTalk View Studio and any necessary products updates on Workstation #1.
1. Close all open Windows programs.
2. From the installation package, double-click Setup.exe.
3. On the Setup page, select Studio Enterprise and click Install now.
4. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page 18.
5. After installation, install any necessary product updates. For more information, see Install product updates on page 49.
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Step 6: Migrate the application
To migrate the FactoryTalk View SE application that was restored on Server #2, perform these tasks:
• Open the application in FactoryTalk View Studio on page 42
• Verify FactoryTalk Linx shortcuts on page 42
• Test the migrated application on page 42
Open the application on upgraded Workstation #1
To migrate the application, open it in the new version of FactoryTalk View Studio installed on upgraded Workstation #1.
To open the application:
1. Select Start > FactoryTalk View Studio.
2. In the Application Type Selection dialog box, select the application type and click Continue.
3. On the Existing tab, select the application and click Open.
4. If prompted to convert the application the new version, click OK.
5. Wait until the HMI server and all project components in the application are loaded, and then leave the application open in FactoryTalk View Studio.
Verify FactoryTalk Linx shortcuts (redundant)
To confirm that data communications are set up correctly in the migrated application, verify that FactoryTalk Linx shortcuts point at the correct devices.
To verify FactoryTalk Linx shortcuts:
1. In FactoryTalk View Studio, expand the data server FactoryTalk Linx, and then double-click Communications Setup.
2. In the Communications Setup editor, select each configured FactoryTalk Linx shortcut, and ensure that it points at the correct device.
3. Save the configuration and close the Communications Setup editor.
Test the migrated application (redundant)
To test the migrated application, run the application on Workstation #1.
1. On Workstation #1, start a FactoryTalk View SE Client configuration.
2. Ensure that data communications are functioning as expected.
Step 7: Upgrade selected clients
To upgrade the software components, install FactoryTalk View SE Client and any necessary products updates on the selected runtime clients. Perform these tasks on each
client computer. For details, see the procedures that follow.
• Install FactoryTalk View SE Client on page 42
• Specify Server #2 as the Network Directory location on client computers on page 43
Install FactoryTalk View SE Client
If you want to install the clients with the command line, see Install SE clients in a distributed system on page 22. Otherwise, you can use the setup wizard to do so. Follow
the instructions below.
1. Close all open Windows programs.
2. From the installation package, double-click Setup.exe.
3. On the Setup page, select Site Edition Client and click Install now.
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4. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page 18.
5. After installation, install any necessary product updates. For more information, see Install product updates on page 49.
Specify Server #2 as the Network Directory location on client computers
After upgrading the software on the client computer, specify Server #2 as the Network Directory location.
To specify Server #2 as the Network Directory:
1. Select Start > Rockwell Software > Specify FactoryTalk Directory Location.
2. Click the Browse button beside the field, Computer hosting directory server.
3. In the FactoryTalk Directory Server Configuration dialog box, select Remote computer, type Server #2 and click OK.
Tip:
To change the Network Directory location, you have to log on as an administrator on the new Network Directory computer (local or remote).
4. Click OK and then restart the client computer.
Step 8: Test the application
To test the migrated application before upgrading remaining application computers, perform these tasks:
• Start Server #2 and wait for it to finish starting on page 43
• Run the migrated application on upgraded clients on page 43
• Verify that the system is functioning as expected on page 43
Start Server #2
If Server #2 is not already started, start the server and wait for the server to finish starting.
To confirm that Server #2 has finished starting:
1. On Server #2, select Start > Rockwell Software > Diagnostics Viewer.
2. In the FactoryTalk Diagnostics Viewer, check for the following Diagnostics message:
The HMI Server <ApplicationName>//Server #2 is the active server.
Tip:
To find a message faster in the Diagnostics Viewer, on the View menu, click Options. Then, in the Filter tab, create a Message filter with one or
more keywords from the message.
Run the migrated application
On each of the upgraded runtime client computers, run the existing FactoryTalk View SEClient configuration file (.cli).
Verify the system
After the application starts running on the upgraded client computers, verify that display navigation, object animation, communications, alarming (if configured), and
other applications features are functioning as expected.
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Part 3: Upgrade remaining clients and restore redundancy
This part involves upgrading the remaining runtime clients and Server # 1, and restoring the redundancy. After upgrading, Server #2 becomes the primary server and
Server #1 becomes secondary.
Step 9: Upgrade remaining computers
After testing the partially upgraded system, on the remaining client computers, install FactoryTalk View SE Client and point at Server #2 as the Network Directory. Perform
these tasks:
• Install FactoryTalk View SE Client on page 42
• Specify Server #2 as the Network Directory for remaining clients on page 43
Install FactoryTalk View SE Client
If you want to install the clients with the command line, see Install SE clients in a distributed system on page 22. Otherwise, you can use the setup wizard to do so. Follow
the instructions below.
1. Close all open Windows programs.
2. From the installation package, double-click Setup.exe.
3. On the Setup page, select Site Edition Client and click Install now.
4. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page 18.
5. After installation, install any necessary product updates. For more information, see Install product updates on page 49.
Specify Server #2 as the Network Directory location on client computers
After upgrading the software on the client computer, specify Server #2 as the Network Directory location.
To specify Server #2 as the Network Directory:
1. Select Start > Rockwell Software > Specify FactoryTalk Directory Location.
2. Click the Browse button beside the field, Computer hosting directory server.
3. In the FactoryTalk Directory Server Configuration dialog box, select Remote computer, type Server #2 and click OK.
Tip:
To change the Network Directory location, you have to log on as an administrator on the new Network Directory computer (local or remote).
4. Click OK and then restart the client computer.
Step 10: Upgrade Server #1
To upgrade FactoryTalk View SE and supporting software on Server #1, install FactoryTalk View SE Server and set up Server #1 to point at Server #2. Perform these tasks:
• Install FactoryTalk View SE Server on page 44
• Specify Server #2 as the Network Directory for Server #1 on page 45
Install FactoryTalk View SE Server on Server #1
1. On Server #1, close all open Windows programs.
2. Double-click Setup.exe within the installation package.
3. On the Setup page, select Site Edition Server and click Install now.
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4. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page 18.
5. After installation, install any necessary product updates. For more information, see Install product updates on page 49.
Specify Server #2 as the Network Directory for Server #1
1. Select Start > Rockwell Software > Specify FactoryTalk Directory Location.
2. Click the Browse button beside the field, Computer hosting directory server.
3. In the FactoryTalk Directory Server Configuration dialog box, select Remote computer, type Server #2, and then click OK.
Tip:
To change the Network Directory location, you have to log on as an administrator on the new Network Directory computer (local or remote). In this
case, the new location is remote.
4. Click OK again, and then restart Server #1.
Step 11: Restore redundancy and finish upgrading
Before finishing the upgrade, you need to enable the redundancy and check the server status. If the status is not right, restart Server #1 and Server #2. Perform the
following tasks:
• Enable HMI and data server redundancy on page 45
• Enable alarm and event history logging on page 45
• Confirm the status of primary and secondary servers on page 46
• Start all runtime clients on page 46
Enable server redundancy
1. Select Start > FactoryTalk View Studio.
2. In the Application Type Selection dialog box, select the application type and click Continue.
3. On the Existing tab, select the application and click Open.
4. In the Explorer window, right-click the HMI server and select Properties.
5. (optional) On the General tab, make sure Load and run startup components when operating system initializes is selected.
6. On the Redundancy tab, select the check box Provide redundancy using a secondary server.
7. Under the Secondary Server area, type Server #1 and click OK.
8. In the Explorer window, right-click the data server FactoryTalk Linx and select Properties.
9. On the Redundancy tab, select the check box Provide redundancy using a secondary server.
10. Under the Computer running secondary server field, type Server #1 and click OK.
11. From the menu, select Tools > Options. On the Settings tab, make sure the Save edits to both active and standby HMI servers option is selected.
12. To keep the HMI memory tag values the same on both active and standby servers, on the Settings tab, select the Auto synchronize HMI memory tag values to
both active and standby HMI servers option.
Enable the history logging
If the alarm and event history logging is already disabled on Server #2, follow the steps below to enable the history logging.
1. On Workstation #1, open the restored application in FactoryTalk View Studio.
2. In the Explorer window, right-click the Tag Alarm and Event server and select Properties.
3. In the Priorities and History tab, select the Enable history check box, select the database and click OK.
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If your system has controller device-based alarms, follow the steps below to enable the history logging.
1. In the Explorer window, right-click the FactoryTalk Linx Data server and select Properties.
2. In the Alarms and Events tab, select the Enable history check box, select the database and click OK.
Confirm redundancy server status
On Workstation #1, in FactoryTalk View Studio, right-click the HMI server and then select Server Status.
In the Server Status dialog box:
• Server #2 and Active status are displayed in the fields Primary server and Primary status respectively.
• Server #1 and Standby status are displayed in the fields Secondary server and Secondary status respectively.
Tip:
To switch the Active server to Server #1, click Switchover.
Start all runtime clients
To ensure that the entire, upgraded application is functioning as expected, run the existing FactoryTalk View SEClient configuration file on each runtime client computer.
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Appendix A
FactoryTalk View tools and utilities
FactoryTalk View provides tools to create powerful, dependable process monitoring and supervisory control applications. This section contains the tools for FactoryTalk
View SE and FactoryTalk.
To run the tools, select Start > Rockwell Software and then select the tool in the list of apps. The steps may vary depending on your operating system.
FactoryTalk View tools
Use the following tools for FactoryTalk View SE:
• Application Documenter
Used to view the contents of the application’s components and the tags used in these components.
• DeskLock
Used to prevent users of FactoryTalk View SE Client and FactoryTalk View ME from gaining access to the Windows desktop and system keys.
• FactoryTalk View Alarm Migration Tool
Used to migrates legacy HMI alarms to FactoryTalk Alarms and Events tag-based alarms.
• FactoryTalk View File Viewer
Used to view and save log files such as SE datalog files, ME datalog files, ME alarm log files and dBASE file.
• FactoryTalk View SE Application Manager
Formerly known as Distributed Application Manager, used to manage all types of SE applications (network distributed, network station, and local station).
• FactoryTalk View SE Cache File Management Tool
Used to manage the temporary files of HMI Server components.
• FactoryTalk View SE Website Setup Tool
Used to enable the HTTPS protocol over the default website and create a custom website on an HMI server computer.
• HMI Server Backup and Restore
Used to back up FactoryTalk View SE HMI servers while they are running. Use this utility when backing up or restoring a stand-alone system, or when deploying a
distributed system from one set of computers to another.
• Legacy Tag Database Conversion Utility
Used to convert legacy tag database (before View 6.0) to a new format to work with Microsoft SQL database.
• SE Administration Console
Used to administer FactoryTalk View SE applications after they are deployed. Use the sub-set of editors available in the Administration Console to make minor
changes to an application without installing FactoryTalk View Studio.
Tip:
SE Administration Console will close automatically after being open for two hours.
• SE Service Manager
Used to stop or start the FactoryTalk View HMI service manually on the computer.
• Tag Import and Export Wizard
Used to import or export the FactoryTalk View SE Server’s tag database.
FactoryTalk tools
Use the following tools for FactoryTalk or FactoryTalk Alarms and Events:
• Diagnostics Viewer
Used to view the contents of FactoryTalk Diagnostics logs, to help with troubleshooting the system.
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Appendix AFactoryTalk View tools and utilities
• FTAE Database Update Utility
Used to merge the ConditionEvent and TrackingEvent tables into the AllEvent table in the same database.
• FactoryTalk Diagnostics Counter Monitor
Used to check the status of tags and to monitor the runtime values of counters and strings that are made available by network clients for diagnostic purposes.
• FactoryTalk Directory Configuration Wizard
Used to set up the FactoryTalk Network Directory or Local Directory on the computer.
• FactoryTalk Live Data Test Client
Used to test client and server data connections in an application.
• Import RSSecurity Configuration
Used to import RSSecurity setup information to FactoryTalk Security.
• Log On to FactoryTalk
Used to log users on and off the FactoryTalk Directory.
• RSSecurity Emulator Install
Used to install the RSSecurity Emulator, which emulates an RSSecurity Server for legacy products.
• Specify FactoryTalk Directory Location
Used to specify which computer on the network contains the FactoryTalk Network Directory service.
• Windows Firewall Configuration Utility
Used to configure Windows firewall settings for FactoryTalk View.
• FactoryTalk DB Connection Config Utility
Used to simplify the configurations needed for using Windows authentication to access database.
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Appendix B
Common upgrade procedures
This section contains notes, common procedures and information from the Rockwell Automation Knowledgebase that you may find helpful during installation of
FactoryTalk View products.
Install product updates
After installing FactoryTalk View, we recommend installing the latest updates for your software.
Rockwell Automation Knowledgebase provides the updates through the Patch Tables of Contents (TOCs). A Patch TOC describes updates released for a particular product
and version, and provides instructions for downloading and installing the updates on computers where the software is installed.
Use the FactoryTalk Updater tool to assist with the update. For instructions, see Update from the product on page 49.
You can also manually search Rockwell Automation Knowledgebase and locate the latest updates. For instructions, see Update from Rockwell Automation Knowledgebase
on page 49.
Update from the product
When you start the installation process for FactoryTalk View, FactoryTalk Updater Agent is installed by default. FactoryTalk Updater Agent is one of the components
of FactoryTalk Updater. FactoryTalk Updater assists in management of installed Rockwell Automation software by announcing new versions and patch roll-ups for the
software on your computer. Registering for updates is not required to receive announcements from the FactoryTalk Updater.
FactoryTalk Updater includes:
• FactoryTalk Updater Agent
Collects information and activation license data from the Rockwell Automation software installed on the computer.
• FactoryTalk Updater Client
Displays information collected by the FactoryTalk Updater Server and enables you to review updates and patches.
• FactoryTalk Updater Server
Communicates with online FactoryTalk Updater Agents to receive collected data.
Connects to the Product Compatibility and Download Center to retrieve the latest software information.
Responds to requests from the FactoryTalk Updater Client.
Tip:
To receive notifications of new versions and patch roll-ups, the tool requires access to the Download Center web service. Verify that the firewall
does not block access to this URL: https://api.rockwellautomation.com/es-be-pcdc-vpcprod/
To update from the product:
1. Download FactoryTalk Updater from the Product Compatibility and Download Center.
2. Install the FactoryTalk Updater components.
3. Open the FactoryTalk Updater.
For more information about using FactoryTalk Updater, see the FactoryTalk Updater Help.
Update from Rockwell Automation Knowledgebase
You can also manually search and locate the latest updates in Rockwell Automation Knowledgebase.
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Appendix BCommon upgrade procedures
To update from Rockwell Automation Knowledgebase:
1. From the web browser, open Rockwell Automation Knowledgebase at https://rockwellautomation.custhelp.com.
2. In the search box, type Factorytalk View Patch TOC and select SEARCH.
3. In the search results, look for Patch TOCs related to the products you installed.
4. Follow the on-screen instructions to download and install the updates.
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Appendix C
Install Microsoft IIS
Microsoft Internet Information Services (IIS) is a critical service for a distributed FactoryTalk View SE System. The Setup wizard detects and installs IIS automatically if IIS
is not available on the computer.
This appendix servers as a reference to help you troubleshoot issues and verify IIS settings.
The following table shows whether IIS is required on your computers:
IISrequired IISnot needed
• FactoryTalk View SE Server
• FactoryTalk View Studio that needs to remotely connect to a Network FactoryTalk View
SE system.
• FactoryTalk View SE Client
• FactoryTalk View Studio
• Stand Alone FactoryTalk Linx Server
• Stand AloneFactoryTalkDirectory Server
Manually install IIS
The steps may vary because of different versions and configurations. Follow the on-screen instructions that apply to the operating systems you are using. If necessary,
install IIS from your Microsoft Windows operating system installation package.
To install IIS on Windows 10:
1. Open Windows Control Panel, and click Programs.
2. Under Programs and Features, click Turn Windows features on or off. The Windows Features dialog box will open.
3. Click the checkbox to the left of Internet Information Services to enable settings.
4. Expand the Web Management Tools folders, and then expand the IIS 6 Management Compatibility folder.
5. Select the IIS Metabase and IIS 6 configuration compatibility check box.
6. Expand the World Wide Web Services folder and then expand the Application Development Features folder.
7. Select the ASP check box. The ISAPI Extensions check box should then be selected automatically.
8. Under the World Wide Web Services folder, expand the Common HTTP Features folder.
9. Under World Wide Web Services folder, expand the Security folder.
10. Select the Windows Authentication and URL Authorization check boxes.
Tip:
If IIS is installed correctly, you should be able to open the HMI server status page on localhost first, then from another computer. To test this,
open Internet Explorer, in the address field, type http://localhost/rsviewse, or http://computername/rsviewse then press Enter.
To install IIS on Windows Server 2022, 2019, 2016, or 2012:
1. Select Start > Administrative Tools > Server Manager.
2. In the Server Manager Dashboard window, click Add roles and features.
3. Use the Add Roles and Features Wizard to add the Web Server (IIS) role.
4. To install the Web Server, some additional Windows features might need to be installed. In each case, click Add Required Features.
5. Click to expand Security, and then select the Windows Authentication and URL Authorization check boxes.
6. Click to expand Application Development, and then select ASP.
7. When prompted to install ISAPI Extensions, click Add Required Role Services.
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Appendix CInstall Microsoft IIS
The following example shows the installation for Windows Server 2019.
8. Click to expand Management Tools and then expand IIS 6 Management Compatibility.
9. Under IIS 6 Management Compatibility, select IIS 6 Metabase Compatibility.
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Appendix CInstall Microsoft IIS
The following example shows the installation for Windows Server 2019.
10. Click Next, and then accept the default selections at each remaining step of the wizard by clicking Next until all of the steps are complete.
11. At the end of the wizard, click Install to install the Web Server role.
Uninstalling IIS
If for some reasons, you need to uninstall and then reinstall IIS, after reinstalling, you need to recreate the virtual directories in IIS.
Use RSViewWebManager to recreate the virtual directories. The default location is:
• C:\Program Files (x86)\Rockwell Software\RSView Enterprise\RSViewWebManager.exe for 64-bit operating systems
• C:\Program Files\Rockwell Software\RSView Enterprise\RSViewWebManager.exe for 32-bit operating systems
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Appendix D
Use command-line installation
You can typically use this installation method for unattended installation.
The unattended installation is an automated installation method that reduces user interaction. It is typically used for large-scale rollouts when it might be too slow and
costly to have administrators or technicians interactively install FactoryTalk View on individual computers.
Perform command-line installation
The command-line installation requires the administrator permission. The steps may vary slightly depending on your operating system.
To perform command-line installation:
1. Close all open Windows programs.
2. Open the Command Prompt window.
3. In the Command Prompt window, navigate to C:\Users\Public\Documents\FTView, where C:\Users\Public\Documents\FTView is the folder containing the
FactoryTalk View installation package, and press Enter.
4. If the User Account Control dialog box shows, click Yes.
5. In the Command Prompt window, type a command line with the following syntax and press Enter.
Setup.exe [/parameter=value] [...]
For more information about parameters, type Setup.exe /? or see Command-line parameters on page 54.
Command-line parameters
Use command-line parameters to perform an unattended or silent installation of the software.
Command-line parameters
The following table identifies the installation command-line parameters. Command-line parameters are case-insensitive. However, if a specified value includes a space,
be sure to enclose the value in quotation marks (for example, "value with spaces").
Parameter Description
/? Displays the usage options for installation parameters.
/Q Silent Install, install runs in a quiet mode without any user interface.
This parameter is recommended when deploying the software installation using an IT tool
or script, and don’t expect any error or restart messages. When using this parameter, check
the error codes, and respond as needed. For example, if the installation returns error code
1641, then the IT tool or script should restart the computer and relaunch the installation after
restart.
This parameter is required if /QS is not specified.
/QS Unattended Install, install runs in a quiet simple mode and shows progress through the UI, it
does not accept any input but still shows error or restart messages.
When using this parameter, the installation will stop and display a prompt if there are error or
restart messages. For example, if an immediate restart is required to complete the install, a
restart message will be displayed to confirm the restart. Installation resumes automatically
from the point of interruption after restart.
This parameter is required if /Q is not specified.
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Appendix DUse command-line installation
Parameter Description
/IAcceptAllLicenseTerms Acknowledges acceptance of the license terms.
This parameter is required for /Q or /QS parameters.
/AutoRestart Automatically restarts the computer after the installation is complete. Used when a restart is
required to complete the installation.
This parameter is optional. If this parameter is not used, silent install (/Q) will return either
error code 1641 or 3010 if a restart is required, and unattended install (/QS) will result in a
confirmation prompt that must be agreed to before the installation is completed.
/SetupLanguage="value" Specifies which language will be displayed during the install process.
The value must be the one of the following:
• ENU
• CHS
• DEU
• ESP
• FRA
• ITA
• JPN
• KOR
• PTB
This parameter is optional. If this parameter is not used, the default language is the current
user or operating system user interface language.
/Record Records the installation options chosen to a recording file.
This parameter is optional.
/Playback Plays back a recording file to specify the installation options.
This parameter is optional.
/IgnoreWarning Specifies that the setup ignores warnings and continues.
This parameter is optional. If it is not specified, the setup exits when a warning occurs.
/Product="value" Specifies which sub-products will be installed.
This parameter is required.
For FactoryTalk View ME, the value must be one of the following:
• Studio for Machine Edition
• Machine Edition Station for Windows
• Stand-alone ME Transfer Utility
For FactoryTalk View SE, the value must be one of the following:
• Studio Enterprise
• Site Edition Server
• Site Edition Client
• Site Edition Station
• FactoryTalk ViewPoint SE
• Stand-alone FactoryTalk Linx Server
• Stand-alone FactoryTalk Directory Server
/DirectoryServer="value" Specifies the FactoryTalk network directory if you are using a distributed system.
This parameter is optional. If it is not specified, the software will use its current computer as
the FactoryTalk Directory server.
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Appendix DUse command-line installation
Parameter Description
The value must be the host name of the FactoryTalk Directory server.
/SystemStatusPortal="value" Specifies that the installation includes theFactoryTalk System Status Portal.
This parameter is optional.
The value must be one of the following:
• Yes
TheFactoryTalkSystem Status Portal will be installed.
• No
TheFactoryTalkSystem Status Portalwill not be installed.
/NoHTTPS Specifies that the setup turns off HTTPS.
This parameter is optional. If it is not specified, the setup turns on HTTPS for communication,
and a TLS certificate must be configured after installation.
/IISCommPort Specifies the IIS server communication port for HTTPS. The default port for HTTPS is 443.
If the HTTPS port was previously configured using FactoryTalk Services Platform, like port
4356, then the existing HTTPS port setting is retained.
This parameter is optional.
/Uninstall Uninstalls the product.
/Repair Runs a repair operation on the installed products.
This parameter is optional.
/InstallDrive="value" Specifies the installation drive.
This parameter is optional. If this parameter is not used, the default install drive is C:.
/SerialNumber="value" Specifies the serial number of the software being installed. This is used to activate the
software during installation.
This parameter is optional. If it is not specified, the software must be activated manually
after installation if activation is required.
Some software does not require activation. If activation is not required, this parameter is not
available.
/ProductKey="value" Specifies the product key used to get activation keys during installation.
This parameter is optional. If it is not specified, the software must be activated manually
after installation if activation is required.
Some software does not require activation. If activation is not required, this parameter is not
available.
/Version="value" Specifies the version of the software to activate, which corresponds to the product version
associated with the SerialNumber and ProductKey.
This parameter is optional. If it is not specified, the installer will use the most recent product
version available.
Some software does not require activation. If activation is not required, this parameter is not
available.
/RemoveApp Deletes the application files when uninstalling the product.
For FactoryTalk Services Platform commands to back up and restore directory, system, and applications, see FactoryTalk Security System Conguration Guide.
The following table identifies the error codes that can be returned by an installation.
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Appendix DUse command-line installation
Error Code Value Description
ERROR_SUCCESS 0 The installation completed successfully.
ERROR_INVALID_PARAMETER 87 One of the parameters was invalid.
ERROR_INSTALL_USEREXIT 1602 The installation was canceled by the user.
ERROR_INSTALL_FAILURE 1603 A fatal error occurred during installation.
ERROR_BAD_CONFIGURATION 1610 The configuration data for this product is corrupt. Contact
your support personnel.
ERROR_SUCCESS_REBOOT_INITIATED 1641 The installer has initiated a restart. After restart, the
installation will continue.
ERROR_SUCCESS_REBOOT_REQUIRED 3010 A restart is required to complete the installation. After restart,
the product is successfully installed.
ERROR_REBOOT_PENDING 3012 Restart pending. Restart the computer for the installation to
continue.
ERROR_SUCCESS_NOT_APPLICABLE 3013 The installation cannot proceed because the products are
already installed.
ERROR_SUCCESS_WARNING_REBOOT 3014 The installation succeeded with warnings. Check the
installation log file for details. To complete the installation,
restart the computer.
Examples
The following examples show how to use the commands for the installation.
Example 1: Install with default settings
Setup.exe /Q /IAcceptAllLicenseTerms /Product="Studio Enterprise"
means:
• FactoryTalk View Studio Enterprise will be installed with default settings.
Example 2: Install with customized settings
Setup.exe /QS /IAcceptAllLicenseTerms /AutoRestart /SetupLanguage=CHS /Product="Site Edition Client" /
SerialNumber=0123456789 /ProductKey=ABCDE-FGHIJ /Version=10.00.00
means:
• FactoryTalk View Site Edition Client version 10.00.00 will be installed.
• The displayed language is Chinese during the installation.
• The setup will get activation keys during installation if the serial number 0123456789 and product key ABCDE-FGH are valid.
• After the installation, if a restart is required, the computer will be restarted automatically.
Example 3: Install with customized FactoryTalk Directory server
Setup.exe /Q /IAcceptAllLicenseTerms /Product="Studio Enterprise" /DirectoryServer=ServerName
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Appendix DUse command-line installation
means:
• FactoryTalk View Studio Enterprise will be installed with customized FactoryTalk Directory server. ServerName is host name of the customized FactoryTalk
Directory server.
Example 4: Install and record selections
Setup.exe /Record
means:
• FactoryTalk View will open the Setup wizard and record your selections during the installation.
• When complete, FactoryTalk View will save the recording file to your desktop.
Example 5: Install with a recording file
Setup.exe /Q /IAcceptAllLicenseTerms /Playback="C:\Users\Public\FactoryTalk View Studio Enterprise.rec"
means:
• FactoryTalk View will use the recording file FactoryTalk View Studio Enterprise.rec to complete the installation.
Example 6: Uninstall
Setup.exe /Q /Uninstall /Product="Studio Enterprise"
means:
• FactoryTalk View Studio Enterprise and the components that are installed with FactoryTalk View Studio Enterprise will be uninstalled.
• Components, such as FactoryTalk Activation Manager, that are shared with other products will not be uninstalled.
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Legal Notices
Legal Notices
Rockwell Automation publishes legal notices, such as privacy policies, license agreements, trademark disclosures, and other terms and conditions on the Legal Notices
page of the Rockwell Automation website.
Software and Cloud Services Agreement
Review and accept the Rockwell Automation Software and Cloud Services Agreement here.
Open Source Software Licenses
The software included in this product contains copyrighted software that is licensed under one or more open source licenses.
You can view a full list of all open source software used in this product and their corresponding licenses by opening the oss_license.txt file located in your product's
OPENSOURCE folder on your hard drive. This file is divided into these sections:
• Components
Includes the name of the open source component, its version number, and the type of license.
• Copyright Text
Includes the name of the open source component, its version number, and the copyright declaration.
• Licenses
Includes the name of the license, the list of open source components citing the license, and the terms of the license.
The default location of this file is:
C:\Program Files (x86)\Common Files\Rockwell\Help\<product name>\Release Notes\OPENSOURCE\oss_licenses.txt.
You may obtain Corresponding Source code for open source packages included in this product from their respective project web site(s). Alternatively, you may obtain
complete Corresponding Source code by contacting Rockwell Automation via the Contact form on the Rockwell Automation website: http://www.rockwellautomation.com/
global/about-us/contact/contact.page. Please include "Open Source" as part of the request text.
Commercial Software Licenses
This software also includes these commercially licensed software components:
Component Copyright
PDFControls.NET2.0.114 Copyright2006-2021TallComponents BV.
Symbol Factory3.01.94 Copyright1996-2023Software Toolbox, Inc.
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Rockwell Automation Support
Use these resources to access support information.
Technical Support Center Find help with how-to videos, FAQs, chat, user forums, and
product notification updates.
rok.auto/support
Knowledgebase Access Knowledgebase articles. rok.auto/knowledgebase
Local Technical Support Phone Numbers Locate the telephone number for your country. rok.auto/phonesupport
Literature Library Find installation instructions, manuals, brochures, and
technical data publications.
rok.auto/literature
Product Compatibility and Download Center (PCDC) Get help determining how products interact, check features
and capabilities, and find associated firmware.
rok.auto/pcdc
Documentation feedback
Your comments help us serve your documentation needs better. If you have any suggestions on how to improve our content, complete the form at rok.auto/docfeedback.
Waste Electrical and Electronic Equipment (WEEE)
At the end of life, this equipment should be collected separately from any unsorted municipal waste.
Rockwell Automation maintains current product environmental information on its website at rok.auto/pec.
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